Great service - Perrygr70
No comment on this particular visit. . Thank you for letting me provide my feedback. It is appreciated. Thanks again. Have a great day and god speed.
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Consultant
Fast and efficient - Medellin
Love the shuttle services. I can get my car taken care of and still make it to work on time. Also nice to have a fresh cup of coffee for my ride. The service was completed quickly and efficiently. Andres was friendly and straight forward, handling everything as soon as I dropped my car off.
Internet Sales Consultant
Won me over - AcuraILX
To be honest I was unsure about doing business with Vandergriff, but Mr. Green was patient and made sure I got the best deal possible. Friendly, informative, relatively quick and all without being pushy!
Excellent customer service, hassle free service! - Tooth fairy
I was immediately entertained the minute I entered the dealership. Agents were quite friendly & helpful in assisting me find the perfect vehicle I wanted. I was given ample time to test drive with a very knowledgeable agent.
It was a very positive experience, no wonder this was the 2nd car I got within the year in the same dealership.
NSX Specialist - Certified Sales Consultant
Quick & easy! - juliadeutsch
My sales consultant Tim Sechrest was very knowledgeable and kind. I was able to go from looking to purchase within a few hours. I would highly recommend Tim and this dealership to others.
Car Acura Service - Car1
Excellent service at Jihn Eagle. They always deliver as promised. Great explanation of any problems and possible solutions.i would recommend them for your Acura needs.
Sales & Leasing Consultant
Social Media Team
Fleet & Internet Manager
17 years and running - Slawek, Stephen
I’ve taken my 2001 3.2 CL here for every scheduled service and unscheduled repair since buying it new. After a major transmission replacement that just made it onan extended warranty, I went in for a minor service a few weeks later. I was told the car needed $1,500 worth of work. I asked how that could be when it was given a clean bill of health just a couple weeks ago. Red faced, the service person agreed. Since then, I think everything done to the car has been necessary. It is still in excellent shape.
New Acura Sales
Mr. Herrera is awesome! - Infinity07
Very pleased and happy to do business with Carlos Herrera. Totally different sales method that this guy handles, he just makes you happy to buy a car. Best purchase ever!
Long wait but great service - Rbeav05
Appointment took longer than I anticipated but the techs were thorough and did not charge for service that was out of warranty. Thank you for going above and beyond.
Car buying - cassadylayne
Came in not really looking to buy that day but Emad ended up finding me a car I really love and made the experience very easy!
Excellent Service Department - Steve682
Brought my Ford F150 to the Hiley Acura Service Dept (north Fort Worth) for a rear brake job - they service all makes & models. Was greeted by Michael Phan and we discussed - wrote-up the work needed for the brake job. Michael was up-front about the cost for the job - no surprises here. Told him I planned on leaving it till the next day to give them plenty of time. To my surprise, Michael called later the same day to tell me the work was complete! I swear they must have an Indy Pit Crew working behind the scene! I picked my truck up the next day and everything was perfect! 5-Star service all the way!
Poor Customer Service. An excuse for everything. - Michael O'Brien
Purchased an Acura TL with extended warranty a few years ago. Everytime to go back with a problem, they argue that it is not covered. Then they try to upsell me to buy a new car. They are not interested in solving customer problems; it all about them making more money off your back. Bud Peung was service writer and when I complained about the blue tooth covered under warranty, he just made excuses and said his car was loud also. It wasn't loud with background noise when I bought ir!!! and they won't fix it!!!!
Went to the Manager, Traci Hendsricks who talked about how good their warranty was.. but didn't care about my problems and even try to come up with a amicable solution. Complete waste of my time.
Team Gillman is TRUE to their word!!! - Abdul786
Jonah (Sales) and Eduardo (Finance) took exceptional care of me and my family throughout the sales process. I was initially very apprehensive and may have been rude due to previous car buying experiences at different dealerships but the process here are Gillman was completely different!! Jonah was very patient and knowledgeable, and did a great job making sure my kids were also included in the process and knowledge transfer session.
Took advantage of - Skay
They took advantage of people sold me a car transmission went out in a week They put me off long enough so the title can be in my name then tells me I could not have my money back then about a month or so they gave me another car and did not tell me it had been wrecked before. Shame on them for taking advantage of a elderly person right offer she lost everything in the hurricane
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