Great Customer Service - Acura806
Dane at Goodson Acura goes above and beyond! Attentive service and I was able to get a loaner while work was completed on my car.
Top Reviewed Specialists At This Dealership
New Car Sales Consultant
Pre-Owned Sales Consultant
Service - Mdxowner
My car was making a loud noise and Javier was able to diagnose it. I was able to get a loaner and get my car fixed. Thank you
Internet Sales Consultant
Wants to help you so much he'll teach you how to drive stick - Kevin R.
Blake goes above and beyond what I would expect in a dealership. In fact, Blake has set a new bar of what to expect from a dealership. My previous dealership was Toyota of Dallas and we were consistently given false promises and false information, but Blake was upfront and honest with me right from the beginning. I am confident that Blake, unlike my previous experience with Toyota of Dallas, has the absolute best intentions for me. Blake wanted us to get a good deal so much that he went through the time and energy to teach me how to drive a stick shift (we spent a good hour at least in an empty parking lot) and made sure I was comfortable driving on the road before I took the car (which was not only new, but right in our budget). I was also driving a rental at the time and he offered to help get my rental back so I wouldn't have to worry about having two cars to take home. Blake made my experience easy, enjoyable, and fun! I will be referring Blake to all my friends and family. Keep doing what you're doing, Blake! Thank you for all your help! -Kevin R.
New Car Manager
Did what they said! - MelGon
We found a used van online and made an offer, once we agreed on a price we drove 2 hours to first, see the van because it hadn’t even been detailed yet for pictures. We expected to get there and have to haggle more over the price or some kind of surprise that is typical of a dealership. Not this time, we got there, he brought the van out, we drove it, looked it over, my husband and I were given privacy to discuss it and we bought it! No high pressure, no surprises, even the paper work wasn’t a big hassle! Tim Sechrest, the Internet Sales Manager, was great, very professional and polite. Matt Oravetz who handled the financial part was very friendly and personable.
Pleasant experience - Buyer
I bought a Certified Acura ILX for my wife. JaVon was very helpful and informative, so the buying experience was very positive. I would recommend JaVon and John Eagle Acura, and I would definitely shop here again.
Sales & Leasing Consultant
Fleet & Internet Manager
Pre-Owned Internet Manager
First time buying car - couldn't have been easier - Hitchens4042
This was a stress free and easy purchase and I was smoothly guided through the process. Andrew made things extremely easy for me and I came away with an amazing deal on a great car. Myron and Jamison were also terrific to work with.
New Acura Sales
Excellent Purchasing Experience! - Liz G
I was undecided about my next vehicle. David was so helpful in providing details, similarities, and differences between vehicles. He was so patient and encouraged me to take my time and test-drive different vehicles. He did all this with absolutely no pressure to buy. THANK YOU!
Excellent service - RDX_76
Pleasant and knowledgeable staff made the experience painless. Negotiatons we're reasonable and the people involved in getting the deal finalized we're understanding and flexible. Highly satisfied and recommended.
Great service with used car purchase - RayM.
My experience at Sterling Acura of Austin was very positive. Responsive and reliable information was provided by Jessa Pasion as I considered my used car purchase. Customer service at all times was friendly, professional and focused on helping me make the best decision. The negotiation process was transparent and never heavy-handed. I would highly recommend this dealership and I fully expect to return for my future car purchase needs.
Car buying - cassadylayne
Came in not really looking to buy that day but Emad ended up finding me a car I really love and made the experience very easy!
Great customer service - Taylor
Michael Nguyen was a great salesman very nice and approachable from the time I walked in. I haven’t had the best experience with cars in the past and was almost positive I was pressing my luck coming here. He reassured me that they could work with me which they did. I appreciate the ends Michael went through to help me get financed!
Poor Customer Service. An excuse for everything. - Michael O'Brien
Purchased an Acura TL with extended warranty a few years ago. Everytime to go back with a problem, they argue that it is not covered. Then they try to upsell me to buy a new car. They are not interested in solving customer problems; it all about them making more money off your back. Bud Peung was service writer and when I complained about the blue tooth covered under warranty, he just made excuses and said his car was loud also. It wasn't loud with background noise when I bought ir!!! and they won't fix it!!!!
Went to the Manager, Traci Hendsricks who talked about how good their warranty was.. but didn't care about my problems and even try to come up with a amicable solution. Complete waste of my time.
Best Acura Dealership in Houston! - Madonna 667
Gillman Acura North is by far the nicest brand new facility that I’ve Seen in a long time ..They made me feel like I truly mattered ..the deal was incredible and even the GM himself took the time to say hello and made sure that I was happy with everything... couldn’t be happier !
Took advantage of - Skay
They took advantage of people sold me a car transmission went out in a week They put me off long enough so the title can be in my name then tells me I could not have my money back then about a month or so they gave me another car and did not tell me it had been wrecked before. Shame on them for taking advantage of a elderly person right offer she lost everything in the hurricane