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Great service experience! They had me in and out quickly... - CW
Great service experience! They had me in and out quickly for my routine maintenance and I didn’t even have an appointment! Friendly service guy!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
As always , excellent customer service Great... - Sasha mom
As always , excellent customer service Great communication , free loaner vehicle and return of my vehicle washed and ready to go . Keep up the great work .
Internet Sales Consultant
Eva was so wonderful to work with that I ended up buying... - Frisco TDO
Eva was so wonderful to work with that I ended up buying 2 MDX from her in July 2020. She made it so easy! Just had my first complementary service performed today on one of them and saw her while waiting—she remembered me and everything about that transaction. Exceptional representative of McDavid in Plano! Javier did a great job in service today, too!
I leased an Acura RDX for 3 years, which was my first... - hollisw
I leased an Acura RDX for 3 years, which was my first time to lease a vehicle as well as my first business with David McDavid. I found them to be extremely professional, attentive, and they delivered on every expectation.
Further, when for other reasons I decided not to renew the lease, but choose another option, the handling of my case by Clifton Goldsmith was impressive.
And, the next time I'm in the market, due to Clifton's professional manner and approach I will once again look at David McDavid & Acura.
New Acura Sales
Absolutely wonderful experience as a first time car... - M
Absolutely wonderful experience as a first time car buyer! Jordon, James, and Ben were all very helpful, thoughtful, patient, and honest as I decided on the best car for me for a price that I could work with. Love this dealership! If you're interested in a new car but you're hesitant or nervous of the shopping/buying process, give them a call or visit and put your mind at ease; they will help you step-by-step in finding an absolutely beautiful car that works for you!
I should have walked away when they messed the numbers up... - Kaileagutierrez
I should have walked away when they messed the numbers up the first few times. Mike personally reached out and asked what they could do to gain my trust and earn my business. I initially thought that was not sincere but decided to hear them out. I was promised a “we owe” for the alignment. I put the car in the shop after one day of owning the vehicle, it was in the shop for 4 days, I get a call to pick up my vehicle because it is ready, and it still shakes and pulls to the right.
I am a single mom and live 35 minutes away. I do NOT feel safe in this vehicle especially when it pertains to my children being in the car with me. At the very least I should be able to do an exchange of vehicle after the crap I’ve gone through with this purchase. Under the laws found in -Sec. 17.46. DECEPTIVE TRADE PRACTICES UNLAWFUL. (a) False, misleading, or deceptive acts or practices in the conduct of any trade or commerce are hereby declared unlawful and are subject to action by the consumer protection division under Sections 17.47, 17.58, 17.60, and 17.61 of this code.- I have found at least 6 reasons this vehicle was an unlawful sale.
Do not go to this dealership!!!! Go somewhere else!!!
Staff were professional and courteous. The service was... - MDX
Staff were professional and courteous.
The service was to replace the front wheel bearings in my 2011 MDX (82,000 miles). I am surprised that the MDX would need this repair with such a low mileage. Dissatisfied with MDX.
Marco Rodriguez was truly outstanding! He stuck with me... - Richrob3
Marco Rodriguez was truly outstanding! He stuck with me for several months until we got the car we wanted. He is a true professional in his trade. This is the 2nd Acura I have purchased. If it weren’t for Marco, I was thinking about moving on to Lexus, but Marco came thru with FLYING COLORS! Thank you Marco for a job well done!
Excellent service every time! Clayton Jones, in sales as... - Ciglesias1
Excellent service every time! Clayton Jones, in sales as well as the service department provide excellent customer service and are very accommodating and understanding. They go above and beyond!
Used Car purchase - Pmiranda44
Mark Capel was the best part about our purchase, we did a remote purchase as we live 5 hrs away.
He made sure that we had all the proper data for credit and was in contact with us consistently with updates and changes. The vehicle has arrived looks good but currently being checked out with the AutoNation Certified warranty...this was a huge piece of mind that our salesman also made us aware of.
Awful - hzaun
I did love my Acura RDX but this dealership was the most unprofessional company I have ever dealt with. I would recommend going anywhere but there to purchase my next vehicle.
Shout out to Mr Jerrell and Mr Ray For giving us such a... - mccloneyshae
Shout out to Mr Jerrell and Mr Ray For giving us such a beautiful blessing experience .You all worked so hard to make sure we got the best deal we love our new car. Stay safe love the Mccloney’s
Purchased a vehicle from this location and before even... - seadjasic
Purchased a vehicle from this location and before even doing the paperwork i advised the sales person I wanted to take the car to a mechanic before purchasing it. He ensured me that all vehicles they get go through a rigorous inspection and if not up to standards they send them to auction. A week into owner ship all the lights come on the dash and I take the car back to where I get to by salesman he will have me take my car to his mechanic and they will fix it. Almost a month into my ownership and car still has the airbag and low tire pressure light that constantly stay on and when I took the car for a balance they informed me that 2 wheels are bent. I reached out to sales person and GM and advised them of my issues and it’s been over a week without any response. Terrible place to purchase a vehicle. They clearly forget about their customers once the vehicle is purchased. Will never go back to this location.
I TOOK TAKE MY CAR FOR MAINTENANCE! THE EMPLOYEES... - NORMA
I TOOK TAKE MY CAR FOR MAINTENANCE! THE EMPLOYEES HARASSMENT LIARS I HAVE TO CALL THE POLICE REPORT ! TALK TO THE MANAGER TIM! HE LAUGHED HE TOLD ME WHY HE CAME HERE I REALIZED THATHE DOES NOT CARE ABOUT CLIENTS, ONLY MONEY !!!!!NOTHING PROFESSIONAL!!! YOUR MOST UNHAPPY CUSTOMERS ARE YOUR!GREATEST SOURCE OF LEARNING....