Very Good Experience! - Mr. Foster
This was an interesting experience. Dorian and Matt were great, I offered my price on an 2018 Acura RLX Sport Hybrid and it was accepted. I can't say I'm thrilled with one of the F&I guys but the other was great. I paid cash and drove off. The dealership team were polite and courteous and wanted to sell a vehicle without the usual bait & switch tactics which I unfortunately experienced at Vandergriff in Arlington. Loaner cars and concierge services when having your vehicle maintenanced helped clinch my decision on which dealership to purchase from. The car is absolutely fantastic, it's definitely an underappreciated vehicle and a true asset. I average 26.2mpg, not the 28mpg I'd hoped for, but for an All Wheel Drive vehicle with the amenities including acceleration and handling I'm only a smidge miffed. Thanks Dorian and Thanks Matt. Hugs Darlene. Purchased August 15, 2018.
Top Reviewed Specialists At This Dealership
New Car Sales Consultant
Pre-Owned Sales Consultant
Purchase a new vehicle - tagaries
Dayshawn has phenomenal service. I didn't feel like I was at a car dealership, his service is genuine. The process was quick and painless something you are looking for when buying a vehicle.
Excelente servico - irma mirelez
Gran experiencia comprando un vehículo, el servicio al cliente fue el mejor Marco fue mi vendedor fue muy amable supo escuchar y aclarar todas mis dudas. muy buena experiencia
NSX Specialist - Certified Sales Consultant
Excellent service - Anna2018
Excellent services and employees are always polite and very professional. Waiting area is clean and has treats for customers. We can depend on you. Thank you!
Internet Sales Consultant
Quick and smooth - Hyundai Review
Easy to make appointment. Went in for routine oil change. My advisor was D C. He was very helpful and attentive. No extra pressure to do other recommended services! He directed me to James to discuss a possible new car while I waited.
Best Service - AMDX
Mr Martin was patient with my wife as she looked for options for another suv. He listened to our needs and suggested an option that we had not thought of. We paid much more than initially planned but are very happy with our purchase and the service we received. After the sale JaVon even come out to our house to help pair our Home Link devices and go over features once again. JaVon will be the one that my family and friends will go to when looking for a new vehicle! Ask for JaVon Martin and you will not be disapointed!
Sales & Leasing Consultant
Social Media Team
Pre-Owned Internet Manager
Friendly and helpful staff - SalmanKhoja
Everyone at David McDavid is very helpful and accommodating. The front receptionist will get you in contact with someone or your designated sales person very quickly. Jeffrey was a pleasure to work with. He helped get us a great deal on a new MDX. He never shot down an offer and instead went to his boss trying to lower the price more. On the finance side, we dealt with Myron. He was so fantastic to work with. Very easy going and also helped us get scratch and dent protection at a reasonable charge. He wasnt pushy trying to upsell us things that we really didnt need or want. Instead, he listened to our concerns and what we could afford and he built packages around that monthly figure. Typically you have to watch out for the finance guy as they try to upsell you a bunch of stuff to make the dealership more money. I cant stress enough how great this finance process was. If you buy are thinking of buying an Acura from David McDavid, then request Jeffrey and Myron.
New Acura Sales
Customer satisfied! - Debcornelius
Great job!!! Excellent staff and teamwork. Nothing but good things to say about everything and everyone. Love my car and I know I wouldn’t have without all work and effort you all put in.
Overall great experience and prompt service - Brenda84
Great interaction from start to finish. Showroom is state of art. Make you feel at home. From the service to sales I experienced much kindness and knowledge.
Lease return disaster- sterling Acura mistake ruined my cred - Sam982
On Sept 5 I turned my Acura RDX in early, it was due Sept 7. I needed a new tire. I confirmed they had the tire available and had my car towed, by Acura, to the dealership. When I arrived they had sold my tire. I spoke to management who took my payment for a new tire and gave me a receipt for turning my car in. On Oct 14th I received a credit alert that my credit score had DROPPED because Sterling Acura of Houston DID NOT turn my car in to financing!!!!! After 2 hours on the phone, and thankfully receipt proff, I got the delinquency off and am told it will stay on my credit for 6 weeks.
salesman - email@example.com
Jim haas salesman at Hiley Acura
Did an astonishing job in helping me purchase a vehicle
He was clear honest and and on point
His knowledge and passion of the vehicle yet making the customer appreciate their buy
Thanks mr Jim haas you rock💯💯🙏🏻🙏🏻
My family is safe and sound with the purchase of an Acura TL
Willingsness to Work - Reviewgirl
Autonation Acura has been my go to car dealership forr the past five years. The costumer service there is always amazing. The associates were willing to work with me and ensured that I left in the vehicle of my choice.
At times I fluxuated and changed my mind and the service and finance departments were very supportive.
I just purchased a 2019 RDX off the showroom floor and I couldnt be more excited!
Thank you Autonation Acura for all your help!
Took advantage of - Skay
They took advantage of people sold me a car transmission went out in a week They put me off long enough so the title can be in my name then tells me I could not have my money back then about a month or so they gave me another car and did not tell me it had been wrecked before. Shame on them for taking advantage of a elderly person right offer she lost everything in the hurricane
Horrible Customer service - Sherrie
Hello, My name is Sherrie Rice. I didn`t buy my care from here, I was in a car accident and the other person Insurance sent me to Gillman Acura to the claim Adjuster who name is Rusty Lofton. I brought my car in on last Monday 10/22/18, Enterprise rental car came and picked me up, I got the rental car, which was covered for 5 days and went on. This past Monday 10/29/18. I called Gillman Service dept. to check on the status of my car. I spoke with the receptionist name Abby, She stated oh your car has been ready. I asked her why no one called me to inform me to let me know. She said oh I left you a voice mail. I said I never received it, Abby says oh maybe I called the wrong number. So I rush after work to return the rental car, The guy tells me ACC insurance stop payment on your rental, I'm like what, yeah it stopped on Wednesday. I again asked why no one called me. I was charged $185. because of this. I want my refund, because none if this was my fault. Can someone please help me get my money back.
John Eagle Acura
David McDavid Acura of Plano