Texas Lexus Dealers

Very good service. Jeffrey was easy to work with and so... - nancycwallace@yahoo.com

Very good service. Jeffrey was easy to work with and so was my finance manager. The car is fantastic. I would recommend Westside Lexus to others.

Sean was excellent sales man, very friendly, not pushy,... - REDDY0

Sean was excellent sales man, very friendly, not pushy, listens to what you say and very nice to deal with. It took me 5 minutes to buy my Lexus RX 350 with the options I want . I highly recommend him to any one who wants to buy Lexus . Dr. S. Reddy

You feel the care and passion from him. Willing to spend... - Emdrempee

You feel the care and passion from him. Willing to spend time to ensure all questions are answered and piece of mind that we are getting good advise from him to make the right choice.

Aaron Valdez was very helpful from the beginning. He knew... - rayban

Aaron Valdez was very helpful from the beginning. He knew exactly what we were looking for and made it happen! Thanks to Eddie Also. You both were Awesome!

Shopping at Sewell was a great experience. Thano was very... - Tx_jmd

Shopping at Sewell was a great experience. Thano was very responsive. He had the car ready for a test drive when we got there. He was very knowledgeable and was not pushy at all. I felt very comfortable with the service and the process went very smooth. I would definitely do business with Sewell again.

Our experience with Jay Kroum and John Maldonado solidify... - rmartinez

Our experience with Jay Kroum and John Maldonado solidify our continued relationship with North Park Lexus of San Antonio. Our relationship with North Park Lexus began in 2013 with our first GX460 purchase. Jay and John continued that excellent service that we had known. Thank you!!

2017 Lease - dayne.mayfield

I have had a great experience with Lexus of Lakeway. Each step from negotiation of the lease terms to my most recent scheduled maintenance has been a positive experience. The staff is courteous, knowledgeable, and willing to help address any questions or concerns that I have had.

Fernando Maldonado, sales representative. Amazing... - Virginiaainslie

Fernando Maldonado, sales representative. Amazing personality, extremely professional and courteous. Made ya feel welcomed and at home. Deserves more than a salary increase. He should be nominated employee of the year!

I brought in my 2010 IS250 with 147k miles because it... - sfish

I brought in my 2010 IS250 with 147k miles because it wasn't starting and was beyond the scope of what my normal mechanic could fix. Sewell called me back and said the engine was blown. They offered to put a used engine in for $9000 or open the old engine to diagnose (not fix) for $3000. They called and offered me $200 for my car, saying that they could only sell it an auction! I didn't feel right about all of this and had my car towed to Pratt Lexus in Benbrook. Pratt determined that it was FUEL PRESSURE SENSOR and fixed it for $900. It's now working great! Something is VERY wrong with this whole picture. ... a dealer misdiagnosing and then offering me $200 for a car worth 7-10k if running. Nice people, good coffee, but something is very wrong. Won't be taking my car back again.

Loaner Requirements - raymondlrich1987

Hello, I would say when I was there on Monday the 10th of February outstanding service by Victoria Brown and my service guy. But today when I called to get information about using your service again I was confused about the limited radius if a loaner vehicle. Since the service will take about a day or so from what I was told but I am in the military and station at Fort Hood which is well over the 50-mile radius. I get a better deal by renting a vehicle. Therefore, I had to go with Lexus in San Antonio. It is funny that the Lexus in Lakeway had no miles requirement which has the same ownership as Austin. I guess I'll make my service trips to Dallas where I had great service before and San Antonio. I just do not understand some business on how they make these outrageous requirements.

Our first time shopping for a car at Sewell and boy do... - Treenieh

Our first time shopping for a car at Sewell and boy do they set the bar high. From the moment we arrived at the dealership to the time we took ownership of our new Lexus, we received nothing short of phenomenal customer service. I always see the commercials about the ‘Sewell Difference’ and it’s true. Wanna feel valued as a customer? Visit. Sewell Dealership

Danny Smith was my salesman and on this last Saturday as... - G Ginn

Danny Smith was my salesman and on this last Saturday as my wife and I were nearing the end of our search for a Lexus that fit our needs we met a super cheery and straight to the point salesman in Danny. He made the entire visit, which was a total of three hours from when we arrived till when we drove away, an extremely pleasant experience. I'm very happy with the vehicle we got and even though there was an issue with the back seat that I discovered once I got home he quickly took care of it and that is what you call fantastic customer service. I will always look for him to buy from in the future. If you have any needs in the used car segment with a car that will last for a million miles look no further than Mr Danny Smith. Thank you sir

If you’re interested in wasting your time and having a... - Car shopper

If you’re interested in wasting your time and having a pushy salesman try and bait and switch you, this is the place for you!

Service - Terrible

Everytime I come to get my car service, the customer service is the worst. I know that my car has to get serviced but I wish there was another here in El Paso. No matter which service person I get, they are rude and so disrespectful. I was tempted to buy another car from Lexus but decided against it being that this service is so bad, I can only imagine what the sales department is like.