2,644 Texas Used Car Dealers

Had a terrible experience with this dealership this - vh

Had a terrible experience with this dealership this afternoon. They have no respect for your time or trust. I confirmed multiple times, including the morning of my appointment and just before starting my drive to the dealership, that the Mazda I was interested in was available and that on-site inspections were allowed. After driving an hour and bringing my mechanic, the sales associate first told me inspections weren’t allowed, then admitted the car had actually been sold this morning. Mind you, someone from their team had messaged me 10 minutes before I arrived at the dealership that they were ready for my appointment. The manager then came to talk to us. He just blamed the online team and the website instead of taking any responsibility or even apologizing for giving us straight up wrong information. I ended up wasting time and money on my mechanic who had traveled to the lot. The experience felt very disrespectful. I wish I had read all the negative reviews before going in.

The GM name Luis is not nice to me as a new customer. - hungtienbui

The GM name Luis is not nice to me as a new customer. The story is: I bought tacoma 2015 used and bought home. The mechanical issue came up after 9 days of purchase. I brought my Tacoma to the Keating. Sale person let me talk to him. He said He did not want to fix the issue and spend 200 dollars for diagnostics. I told him it just happened in few days why could you compromised customer. Then he kept forcing me that he could buy back but I have to buy a new one. I told him first I couldn’t afford over 25k and second I like to keep my Tacoma and please just tell me how much to fix also needs his help to lower the fixing cost. He said no without any respect. So bad for this treatment. We brought Tacoma back home and promised never buy from this dealer again. Lesson to learn is if you buy a used car from this dealer make sure you have mechanic with you to avoid problems happening later. Bad lucky for me that I tested around facility but not in the high way and problem came 4 days later.

The salesman I dealt with was top notch! - salyan53

The salesman I dealt with was top notch! Kind, knowledgeable and very helpful in every way.

If i could give them a half a star they dont even deserve - Sergiosalazar018

If i could give them a half a star they dont even deserve that. They steady give you the run around and still expect you to pay your note wven if you dont have the car. They told me it was my engine charge me to replace the engine then two days later did not turn on i almost got fired from my job cause of how many times its broken down on me and only had the car 3 months ridiculous DO NOT BUY FROM THESE DISHONEST PEOPLE !!!’

Customer Service - corvetteguy

I purchased a 2015 Ford Expedition from this dealer in January. From the point of sale to delivery there were no surprises. I was kept apprised of the schedule for delivery each week. After make-ready, the vehicle was delivered promptly and I was given a thorough walk-around. This is the fourth vehicle I have purchased from this dealer and will definitely recommend them to my friends and family.

Highly recommend Mr. - Nikki Castro

Highly recommend Mr.Sandoval, very professional and polite salesman. Definitely going to recommend family and friends to purchase with him!

Found an Autotrader posting here for the Vehicle I was - awispa

Found an Autotrader posting here for the Vehicle I was looking for at a very reasonable price and in super condition with low mile. Investigated this listing and the autofax. Set up a time with Chrissy met her early inspected vehicle took drive made cash offer and finished paperwork exactly as shown in posting with no changes or additions. Chrissy and all staff I met were friendly and helpful. I have a few days for closer look by my mechanic but expect no hiccups. Thanks for a fast and pleasant transaction 5/24/25.

I have updated my review, as I am very pleased with how - Reece Kingcade

I have updated my review, as I am very pleased with how the dealership rectified the situation. Thank you very much for reaching out and making this right. I very much appreciate it.

Best dealership on the planet! - Rachel

Best dealership on the planet! They really took good care of us and made process hassle free-Rowlett resident, worth the drive

Liam Mc Mahon is my seller. - Aleksandar Saber

Liam Mc Mahon is my seller. perfect job Liam!!!! Thank you for everything. I bay 2020 F250 super duty. Liam recommended me this car. All my family is happy.

Towed my truck here and the set department was horrible. - Matthew McMahan

Towed my truck here and the set department was horrible. Trying to say I flooded my vehicle when I turned out to be a spun bearing.

Thomas Farmer was a great salesperson. - scopeland50

Thomas Farmer was a great salesperson. We enjoyed our experience buying a vehicle from him. We will definitely recommend him to anyone.

Great customer service, I did not have to wait very long.... - cathi1

Great customer service, I did not have to wait very long. Cant rate an individual do not know who actually worked on the car. Thank you

They cheated me out of my refund on the service agreement. - SunnyTx

I bought a brand new MDX from Mac Churchill - the one that went bankrupt in North Fort Worth. It had a bad transmission, which they replaced with a transmission that was so jerky you wouldn't believe how awful it was to drive. After numerous complaints and no repair, I finally sold the car. I took a loss of course. Then I requested a refund on my extended warranty agreement, which they owe me. They have not refunded it and it's been almost a year. They have horrible service and will cheat you out of your money if they can. I would never buy from another Mac Churchill dealership.

They kept my car for four days before looking into the - ppope37229

They kept my car for four days before looking into the issues and the ending charging more then I was quoted.

My husband and I could not be happier about our - tmerimon69

My husband and I could not be happier about our experiences with Texas Auto North Sales and Service Department. As I said before, the sales department worked with me until we had a deal, we could both agree on. It wasn't easy but they hung in there with me. That was in December. Then we had our backup camera replaced. Fast and efficient service. But it messed up again annnnnnd! Ms. Terri in the service department came to the rescue. You see, when it went out it was a thursday and my husband was leaving for work in Maine on Sunday. She had the guy out there on Friday morning to fix it for him and on top of that; he asked about buying a spare and when she found out that they sold us the truck without a spare, she found him one a gave it to him! I am so happy with this dealership; I am about to go buy another car from them if they will deal with me again! LOL! It was a little agonizeing for them last time. I love this place! Not sure about the South location but I will drive to North Houston everytime I need a new car! Thanks Texas Auto North for treating people right! I would give you 10 stars if I coud! twerner

We’ll start with the good. - mwintxk

We’ll start with the good. Denise Epps was amazing. She was helpful, kind, respectful, and worked hard for me. The not so good. The men (Travis Jones was one) in the finance department tried bullying me into a higher payment for a vehicle than I was comfortable with. Then, had the audacity to ask who was paying for the car - me or my husband- and why my husband wouldn’t let me buy it. They asked why my husband wouldn’t give me X amount of money a month to pay for a car. How rude and disrespectful. They would have never asked a man that. Moreover, they marked up the value of a used vehicle and claimed it was priced below market value. They had the vehicle listed on the website as a higher trim level, but the purchase agreement and VIN was for a lower trim level. When I sent a screenshot of the market value (JD Power) for the actual year/model/trim/mileage, they acted like I was stupid and didn’t know what I was talking about. There are dealerships that don’t treat women like they are incompetent, just not this one. I was able to purchase a used vehicle from a different dealership and had a wonderful experience. I will never go back to Classic Kia and recommend you don’t either.

They practically gave the vehicle to me. - ttiratto

They practically gave the vehicle to me. I never got such a great deal. This vehicle drives like a dream and real low interest

I purchased my BMW Z4 2024 from this dealer for a great - Joe

I purchased my BMW Z4 2024 from this dealer for a great price, got it shipped to Chicago. The deal went very smooth, salesmen was very kind, professional and helpful. I highly recommend this dealership.

I was actually in the market for a vehicle for me and my... - adrinia

I was actually in the market for a vehicle for me and my baby, but after reading these reviews I think I might need to keep searching. I don't have the time to be playing with these people

Wayne in service helped us out today. - hibanks

Wayne in service helped us out today. Courteous, competent, and professional. I give him a solid 10. Kim and Jolene Swanson

Selling My Vehicle - Dakota

The Starwood Motor's team is absolutely awesome. From the first contact to selling my vehicle was a great customer experience. They are straight forward and guided me through the process to maximize the potential with a quick sale time. I highly recommend the company.

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!

THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. - kakisha.gordon85

THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. I REGRET IT COMING HERE AT ALL

Do Anybody Know how to Contact Auto Group Very... - gloriawhitfield67

Do Anybody Know how to Contact Auto Group Very important?The place is Closed And I'm quite sure there is another the location still have my vehicle through them

Thank you so much Kilimba at Heritage Mitsubishi for - debramclemore1953

Thank you so much Kilimba at Heritage Mitsubishi for being so patient and helpful with me! Kilimba explained all the awesome bells and whistles on my awesome new Outlander. God bless you!

Don't do a deal with this guy James Thurston! - Mlkweedp

Don't do a deal with this guy James Thurston! He messages people like myself and offers money for a bronco I'm selling and then never messages you back after accepting his offer. He is a scam artist!

Highly recommend this dealership and their service dept! - jamie_bills

Highly recommend this dealership and their service dept! Derrik in service was great to wk with and very pleasant atmosphere! Click

Amazing service from Thanos and the team! - will.davie

Amazing service from Thanos and the team! Thanos was incredibly responsive to my many questions, provided all the necessary documentation without being requested, and could answer all my Range Rover specific questions without having to consult a manual. When I picked up the car he spent a long time talking me through all the functions, and set up the infotainment and user preferences for me. Previously I had an Escalade that I bought from Sewell Cadillac in Houston - I remember saying to my wife that I didn't know what car I would buy next but I knew I'd buy it from Sewell. I appreciate the level of service, the staff knowledge, and more than anything else I find everyone I deal with to be trustworthy, which is not the case in many dealers. My Escalade was stolen, I was looking for a Range Rover, I didn't know that Sewell had a Land Rover dealer so I looked online. I was really pleased to find a link on the Land Rover USA website. Thano picked up on the first call and looked after me throughout the process. It's not often that buying a new car is a pleasant experience, but this time it was. I cannot compliment Thano enough, I guess you've realized that by now.... His level of service, knowledge and attention is what will bring customers back for their next car and the car after that. Thank you, Will Davie.

Came for headlight issue as it was a bulb out, they... - Sue2459

Came for headlight issue as it was a bulb out, they replaced as they vacuumed out my car, was a good day with no issues, thankyou