Update 06/19/2026
After 3 weeks, I finally got the - Cateria5555
Update 06/19/2026
After 3 weeks, I finally got the transmission fixed on my 2017 Nissan Rogue repaired through Ken Garff Nissan.
Please do your research before purchasing a vehicle, and PLEASE think twice before purchasing the Endurance Warranty. In my experience, the warranty process was extremely frustrating. The technician and I had to fight every step of the way just to get the repair approved.
What they don’t tell you is that even after paying your deductible, you may still have additional out-of-pocket costs. My deductible was $500, but I still had to pay $1,193.94 to get my transmission repaired after the claim was approved.
Another issue is the rental car situation. You do not receive rental coverage until the repair is approved, and that approval process can take anywhere from a week to several weeks. During that time, you’re left without transportation unless you have access to another vehicle.
My advice: always have any used vehicle independently inspected before purchasing it, regardless of what the dealership tells you. Otherwise, you may find yourself making car payments on a vehicle that needs major repairs shortly after purchase and paying thousands more out of pocket to get it fixed.
Update Review. 06/08/2026
I want to update my review of the 2017 Nissan Rogue I purchased a couple of months ago. Please do not buy any car from Prestman Auto. I was looking through some comments and discovered that many customers, like me, are experiencing issues with their cars. Common problems include service lights, check engine lights, brake issues, and transmission problems.
I am currently facing transmission issues, which were not disclosed to me when I bought the car. Now, I have to pay to fix it, in addition to my car payments. I went back to the dealership to seek assistance, but they seem unwilling to help me.
If you don’t want to throw your money into a money pit, please avoid buying from this dealership.
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