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Joe was an awesome salesman, very knowledgable about the... - Misty G.
Joe was an awesome salesman, very knowledgable about the BMW I chose to purchase! I will definitely send any of my friends that are looking for a BMW to Joe!
Top Reviewed Specialists At This Dealership
Richmond BMW was a nice dealership with comfortable... - Brian
Richmond BMW was a nice dealership with comfortable surroundings and a no pressure attempt to find us the car we were looking for. Steve Lerner did an awesome job for us and followed up several times as well.
Senior Client Adviser
Excellent service by Kim - cborrero21
Visited today to get someone to help me with the technology on my X5. Kimberly HeerBrandt was assigned to help me. Kimberly was very professional in explaining all the technology in my vehicle. She made sure I understood how to navigate through everything. She was extremely patient and answered all my questions and did not seem to be put off by having to help me. In addition, she showed me how to use the roadside assistance feature and found that the name registered with Roadside Assistance was someone else. Kimberly did not hesitate to go to her computer and got me and my wife registered. Once finished we went back to the vehicle and called Roadside Assistance to make sure all the changes went into effect, Awesome Client Advisor and I will not hesitate to purchase a vehicle from her when the time come,
Internet Sales Manager
I am very pleased with the amazing service given to me by... - Gridertracie
I am very pleased with the amazing service given to me by Justin. He was quick to respond and always went the extra mile to get me in the car I wanted. He was knowledgeable and had excellent customer service. The team experience here is wonderful, I will definitely be back again for a future purchase. Happy Customer, Tracie Grider
Adam was very nice he took his time and listened us ,he... - Lejla Radic
Adam was very nice he took his time and listened us ,he was very professional,great person to talk,he made us very comfortable to ask him any questions I would recommend him to anyone that needs service at Bmw .
Sales Manager – Pre-Owned Cars
I’ve purchased two cars from BMW of Alexandria and I have... - darryl.e.rucker
I’ve purchased two cars from BMW of Alexandria and I have to say they really looked out for me both times. Paul was extremely helpful and walked me through all of the options within my budget and we pieced together a great deal. They also threw in two new tires and gave me a great number on my trade in. I’ll continue to purchase my BMWs from them in the future.
It was a pleasure working with Robert. He provided great... - Suarezedgar839
It was a pleasure working with Robert. He provided great customer service. By ensuring me status updates in a timely manner. He also worked on a plan for car to get repairs done. I will be coming back to him.
My New C43 - tmills53x11
Dave Roberts is great to work with! Dave and Elias handled finding the vehicle I wanted with the options I required. It was a great experience.
Excellent Customer Service! I worked with them during the... - kacombs0383
Excellent Customer Service! I worked with them during the week through text and phone- everything was prepared and ready for my arrival on Saturday Morning- Driton, Maryam and Jaafar were all wonderful to deal with- I am very pleased!
Thank you to Starr Groves and his sales manager Al Ennes... - Dima
Thank you to Starr Groves and his sales manager Al Ennes for the great experience at the dealership. Really nice people to work with, will highly recommend. Unfortunately didn't get the deal this time, but always keep the door open and looking forward to more business.