Brianna (Bri) Garay
Brianna (Bri) Garay at Hartford Toyota
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Brianna (Bri) Garay | Page 3

Sales and Leasing Consultant

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.9
215 Reviews

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

215 Reviews

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215 Reviews of Brianna (Bri) Garay

December 08, 2023

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Employee Rating

Very pleasant people at the Hartford Toyota and Brandon was a great help as well! More

by Ambrosia B. Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2023

Hartford Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

November 27, 2023

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Benjamin Root made this the easiest car-buying experience I've ever had. I came in to browse, he found exactly what I was looking for in a vehicle and helped me to drive away in the car quickly and efficient More

by shellerfoot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Root , Rachel

Nov 27, 2023

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear that Ben and Bri were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

November 20, 2023

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The team at Hartford Toyota was great to work with. Everyone was responsive and helpful. Jeannette worked with me to find the right car that fit my budget and what I was looking for. More

by Alejandrotobon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeannette Garcia

Nov 21, 2023

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jeannette and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Team at Hartford Toyota

November 17, 2023

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I don't think my experience was typical. I was working with someone who left, and the process was messed up as a result. Picking up my car was easy and smooth, but the rest of the process More

by adickinson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Desvignes

Nov 19, 2023

Hartford Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at Hartford Toyota

Nov 19, 2023

adickinson0 responded

Of course. I did reach out previously and I'm still waiting for a call back.

November 09, 2023

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Employee Rating

The very best service experience. Janice Acosta was wonderful, she really cares. Thank you so much, highly recommend! More

by TitiJany
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Hartford Toyota responded

Titi, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

October 31, 2023

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They we're able to get the car I wanted in a timely manner. Extremely helpful throughout the process. More

by Bm860
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Root

Nov 01, 2023

Hartford Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 26, 2023

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Muy buena persona muy responsable con su trabajo. Nos orientó bien sobre todo el proceso que le realizarían al vehículo y la explicación de cada cosa. Nos dio evidencia de todo lo realizado. Muy pero More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta , Omar

Oct 26, 2023

Hartford Toyota responded

Cynthia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

October 24, 2023

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Very good service, they are very friendly and I as a costumer and very satisfied More

by Juan c garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Rivera

Oct 24, 2023

Hartford Toyota responded

Juan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

October 05, 2023

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Employee Rating

Janice provided exceptional service and attentive approach, and the technicians demonstrated utmost professionalism in their work. I highly recommend their services as the best in the state. More

by diegonaranjo708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

October 05, 2023

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Employee Rating

Everyone was very friendly and wanted to help. I was very appreciative of everyone I met and the fact that the entire team wanted to ensure I was happy and everything was perfect! More

by Fdis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

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