Don Cepek

Brittany did a good job in terms of having everything ready when I picked up the parts for the BMW 750. Don in parts also did a nice job and was patient with the process and the phone call. ready when I picked up the parts for the BMW 750. Don in parts also did a nice job and was patient with the process and the phone call. More

by jwjohns Verified Customer Verified Customer

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Brittany is knowledgeable and pays attention to detail. She is kind and very appreciative of our business! Highly recommend She is kind and very appreciative of our business! Highly recommend More

by PATTYSTROUSE Verified Customer Verified Customer

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Really just the most amazing dealership you can go to. The service department is amazing. The service department is amazing. More

by bmquick08 Verified Customer Verified Customer

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I really can't think of a better place to have my car serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The pa serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The parts department goes out of their way to get my parts in a timely manner. I just adore this whole dealership including Sales. Don't get me started with how many times Ian has helped me and my friends will all of the technology on these vehicles. He is absolutely the best product Genius I have ever worked with. Jeff Hughes always reaches out when my car or my mom's car is due for service. More

by BQUICK Verified Customer Verified Customer

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Highly recommend this dealer. I always deal with Kevin one of the service writers. He has always been helpful when it comes to repairs that are needed for our car. He got me se I always deal with Kevin one of the service writers. He has always been helpful when it comes to repairs that are needed for our car. He got me set up for an appointment very quickly, checked to see if I needed a loaner, which I usually just wait since they are very efficient and quick with repairs. When the wife's car needs replaced I plan on getting her a BMW from this facility based on the service and care this dealer gives with its customers. AA++ More

by hacketthaus3 Verified Customer Verified Customer

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Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR Verified Customer Verified Customer

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Great people. They know cars and work together for a fantastic experience. Traded in my last x3 that was serviced and ran great for over 11 years. Give John a try They know cars and work together for a fantastic experience. Traded in my last x3 that was serviced and ran great for over 11 years. Give John a try today More

by DWMAJCHER Verified Customer Verified Customer

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The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH Verified Customer Verified Customer

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Very good service received on our BMW X7 recall. We will return for addition services as required. We will return for addition services as required. More

by SALLYP_57 Verified Customer Verified Customer

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Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with Drew Shaw was a very pleasant individual to do business with More

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