Dealer Reviews
Cars for Sale
Dealer Log In
Mona Crooks
1,313 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,313 Reviews
Write a Review
1313 Reviews of Mona Crooks
October 02, 2025
I have been a customer for years and have had multiple vehicles throughout the years serviced by Klaben and they are like family. They are always above and beyond expectations. vehicles throughout the years serviced by Klaben and they are like family. They are always above and beyond expectations. More
by scolbert86
Verified CustomerOther Employees Tagged: Gavin Fano
September 27, 2025
Aaron the manager of Klaben Ford Service department has always taken care of me with our Ford Escape and Joe French service advisor. I truly appreciate everything they have done for me thru me owning the e always taken care of me with our Ford Escape and Joe French service advisor. I truly appreciate everything they have done for me thru me owning the escape . I highly recommend taking your vehicle to this service dept and you won't be disappointed. More
by bearley1994
Other Employees Tagged: Joe French, Aaron Heinlein
September 11, 2025
Mona Crooks is extremely knowledgeable and professional and a huge reason why I have been going to Klaben for service for years. I would like to buy a car from them also, but the price has always seem high and a huge reason why I have been going to Klaben for service for years. I would like to buy a car from them also, but the price has always seem higher than the Neighbor and dealerships. Oh well, I’m guessing they make more off the service anyways. More
by Tweirs
August 28, 2025
Mike Brandvoid and the team always provide outstanding customer service. Very approachable and good at managing the maintenance of our two Fords. Thank you for running a great business!! customer service. Very approachable and good at managing the maintenance of our two Fords. Thank you for running a great business!! More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Joe French , John Churpek
August 26, 2025
Excellent service from Bo! Genuine, kind, and made buying our Explorer stress free. Thanks Bo! Genuine, kind, and made buying our Explorer stress free. Thanks Bo! More
by Dwrigh33
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen, Bo Stewart
August 22, 2025
Klaben is a great place to buy and service your car. They always stand behind their work. They always stand behind their work. More
by MABDENT
Other Employees Tagged: Joe French
August 20, 2025
Mona has always been very attentive and pleasant to deal with. She explains everything. Mona and Joe treating me like family is why I keep coming back to Klaben. with. She explains everything. Mona and Joe treating me like family is why I keep coming back to Klaben. More
by behappy123
Other Employees Tagged: Joe French
Dealership Inventory (285 Vehicles)
