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Mona Crooks
1,309 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 3 mos
Industry Experience
34 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,309 Reviews
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1309 Reviews of Mona Crooks
Verified Customer
August 28, 2025
Mike Brandvoid and the team always provide outstanding customer service. Very approachable and good at managing the maintenance of our two Fords. Thank you for running a great business!! customer service. Very approachable and good at managing the maintenance of our two Fords. Thank you for running a great business!! More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Joe French , John Churpek
August 26, 2025
Excellent service from Bo! Genuine, kind, and made buying our Explorer stress free. Thanks Bo! Genuine, kind, and made buying our Explorer stress free. Thanks Bo! More
by Dwrigh33
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen, Bo Stewart
August 22, 2025
Klaben is a great place to buy and service your car. They always stand behind their work. They always stand behind their work. More
by MABDENT
Other Employees Tagged: Joe French
August 20, 2025
Mona has always been very attentive and pleasant to deal with. She explains everything. Mona and Joe treating me like family is why I keep coming back to Klaben. with. She explains everything. Mona and Joe treating me like family is why I keep coming back to Klaben. More
by behappy123
Other Employees Tagged: Joe French
August 19, 2025
The experience was pleasant and fast. Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. B Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. Been dealing with her for over 30 years. More
by kpucci9564
Other Employees Tagged: Richard Klaben, Christine Klaben , Angela Mazzagatti
August 14, 2025
I have bought 2 trucks and a car from the dealership and the service center has taken care of all of them. the service center has taken care of all of them. More
by RTHOMAS170
Other Employees Tagged: Joe French
August 13, 2025
I have bought cars and trucks form Klaben over the years and they always treat you right. In the service dept. Joe French is my go to man he well informed and he knows his cars and trucks. GO JOE. Dav and they always treat you right. In the service dept. Joe French is my go to man he well informed and he knows his cars and trucks. GO JOE. David Cicci More
by Davidlcicci
Other Employees Tagged: Joe French
August 08, 2025
Great, efficient service, and very professional. Highly recommend them for all your automotive services & repairs. Highly recommend them for all your automotive services & repairs. More
by tkjohnson0802
Other Employees Tagged: Joe French
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