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Richard Klaben
936 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 5 mos
Industry Experience
52 yrs, 6 mos
936 Reviews
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936 Reviews of Richard Klaben
April 14, 2024
I have been coming to Klaben Ford Lincoln since 1996 and cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnifice cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnificent customer service. More
by Kajwane
Verified CustomerOther Employees Tagged: Roscoe Woodberry, Mona Crooks, Artie Gissinger, Tim Sterling, Christine Klaben, Jennifer Bowen , Michael Albritton
April 02, 2024
They happily answered all my questions and walked me through the process. They were extremely patient and positive and helped me find a vehicle that I absolutely love! through the process. They were extremely patient and positive and helped me find a vehicle that I absolutely love! More
by Cailey
Other Employees Tagged: Louis Polos
April 02, 2024
This was one of the easiest car buying processes I have ever had over the years. ever had over the years. More
by STEVEN.HENNAGIN
Other Employees Tagged: Tim Sterling, Gragg Adkins , Angela Mazzagatti
March 23, 2024
VERY pleased with David Klaben and the team of Mike Uzl II and Tim Sterling with our many deals at Klaben Ford Lincoln. Courtesy and being knowledgeable are key. Each fellow has honesty and friendline II and Tim Sterling with our many deals at Klaben Ford Lincoln. Courtesy and being knowledgeable are key. Each fellow has honesty and friendliness. Best part of feeling good about purchasing a vehicle from them is it is a pleasure, not a pain. Good senses of humor helps both ways!😊 More
by B. Graham
Other Employees Tagged: Tim Sterling, Christine Klaben, Michael Uzl II, David Klaben
March 20, 2024
Awesome experience! Great communication and customer service. Appreciated Tyler and everyone at Klaben Auto listening to my needs and financial goals then finding the ri Great communication and customer service. Appreciated Tyler and everyone at Klaben Auto listening to my needs and financial goals then finding the right vehicle for me. More
by Lori
Other Employees Tagged: Tyler Kline , Angela Mazzagatti
March 19, 2024
I have been leasing cars since 1996 at Klaben Ford in Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to s Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to sell you a vehicle that you don't want. It is always a pleasant experience at Klaben Ford. More
by kireiter
Other Employees Tagged: Kim Wolfram , Mike Cooney, Angela Mazzagatti
March 14, 2024
Scott went above and beyond! Great dealer with great people. I will always choose Klaben. Great dealer with great people. I will always choose Klaben. More
by Sudercallie
Other Employees Tagged: Joe French, Christine Klaben, David Klaben , Scott Burghardt
March 07, 2024
We have leased multiple cars and SUVs over the years and we couldn’t be more pleased with the excellent customer service from start to completing the deal! Chris Moldas has been our excellent sales advisor. we couldn’t be more pleased with the excellent customer service from start to completing the deal! Chris Moldas has been our excellent sales advisor. He is personable, professional, and knowledgeable about all Ford and Lincoln vehicles! The best part is that Chris is honest and not pushy! This is most important to us. We know that he always has our best interest in mind. (He even went out of his way to set up our garage door opener when delivering our car!) The Klaben dealership can’t be beat and we always ask for Chris Moldas! Great guy on a great team! More
by jjwiseman
Other Employees Tagged: Chris Moldas, Christine Klaben , Angela Mazzagatti
February 29, 2024
Louis was 5 stars! If you’re in the market for a new ride ask for Louis. I will be purchasing from Klaben Ford again in the future. It was worth the 3 1/2 hour road tri If you’re in the market for a new ride ask for Louis. I will be purchasing from Klaben Ford again in the future. It was worth the 3 1/2 hour road trip from Michigan to purchase my new Ford F-350 Platinum. Great experience start to finish. More
by Jleonard528
Other Employees Tagged: Jennifer Bowen, Louis Polos, Curt Conrad, Dylan Becker , Craig Hutchinson, Tyler Schultz
February 18, 2024
Klaben has always been my go to! They work with you and really care about your concerns and always find you something comfortable to ride in!luke did such a great job ! He’s very fri They work with you and really care about your concerns and always find you something comfortable to ride in!luke did such a great job ! He’s very friendly and found us the perfect ride! Thank you! More
by Shelbysnethen
Other Employees Tagged: Christine Klaben, Jennifer Bowen, Christopher Volk , Luke Deegan
