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Richard Klaben
936 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 5 mos
Industry Experience
52 yrs, 6 mos
936 Reviews
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936 Reviews of Richard Klaben
October 16, 2025
You could not ask for a more personal, knowledgeable and customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything was handled to my satisfaction! She needs to be trainings the next generation of service advisors! More
by Ryan.h.nixon
Other Employees Tagged: Joe French, Kim Wolfram, Artie Gissinger, Christine Klaben, Jennifer Bowen, Wayne Smith
October 03, 2025
Klaben is the best dealership ever Richard and his team take care of all there customers take care of all there customers More
by Daytona
Other Employees Tagged: Chris Moldas, Mike Brandvold, Mona Crooks, Christine Klaben, Jennifer Bowen, Wayne Smith, Kyle Crowe, Alisea Kight, Cassy Mathes , Jenifer the porter
September 21, 2025
I went back and will continue to because Luke and Klaben Ford have been AWESOME! Ford have been AWESOME! More
by rdelegram
Verified CustomerOther Employees Tagged: Jennifer Bowen, Kristin Bruner , Luke Deegan, Angela Mazzagatti
September 19, 2025
It is an absolute pleasure to recommend the Klaben Ford Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first mentality, top quality products and related services. Recent kudos to Rich, Roscoe, David and Jenn for another round of trucks and cars for our family. The Trom Family More
by Trom
Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Tom Alcorn, Christine Klaben, Jennifer Bowen, David Mitchell
August 19, 2025
The experience was pleasant and fast. Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. B Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. Been dealing with her for over 30 years. More
by kpucci9564
Other Employees Tagged: Mona Crooks, Christine Klaben , Angela Mazzagatti
July 11, 2025
Klaben is so customer focused. Couldn’t ask for better care from any other dealer Couldn’t ask for better care from any other dealer More
by Anneraggi33
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen, David Mitchell
July 02, 2025
Klaben, Chris Moldas, and everyone that works there are the most incredible people to do business with. From management, sales, down to service, you are never treated as "just another customer". They liste the most incredible people to do business with. From management, sales, down to service, you are never treated as "just another customer". They listen to all of your needs. They help you find what you want and work through every step to find the most affordable financing options. Most importantly, they will spend as much time with you as you need. No one at Klaben is high pressure, nor are they trying to push customers through like a revolving door. They treat every customer like family. I have been purchasing vehicles from Klaben since I was 18. I'm just shy of 50, and I have yet to step foot in another dealership. Christine and Rich have both spent numerous hours with me over the years, helping me, directing me, listening to my wants, and even bringing me back down to Earth when my wants were just not in the cards at that moment. Even in those times, they still worked with me to find an option. Needless to say, 30 years of business with Klaben, and I have never regretted one bit of it. I'm looking forward to another 30 years as a Klaben customer and the only place I purchase a vehicle. More
by sicilyshelly780
Other Employees Tagged: Chris Moldas, Christine Klaben, Jennifer Bowen
June 27, 2025
The World's finest dealership. Customer service puts you right into their family. Sales staff goes all-out in finding you the vehicle that fits you. Entire sales team needs to b Customer service puts you right into their family. Sales staff goes all-out in finding you the vehicle that fits you. Entire sales team needs to be promoted & each department recognized for superior service. More
by freedom.fighter8282
Other Employees Tagged: Chris Moldas, Tim Sterling, Christine Klaben, Christopher Volk, David Klaben, Gragg Adkins, Justin Fisher
June 15, 2025
It was another great experience! Every person involved was friendly and helpful. Over the years my wife and I have purchased and or leased many vehicles from Klaben, and they never d Every person involved was friendly and helpful. Over the years my wife and I have purchased and or leased many vehicles from Klaben, and they never disappoint! More
by julee1
Other Employees Tagged: Chris Moldas, Christine Klaben, Michael Uzl II
June 09, 2025
This was the easiest transaction I have ever experienced. Louis was amazing and the entire staff was helpful and friendly. This was our 1st purchase with Klaben Lincoln however it will not be our last. Louis was amazing and the entire staff was helpful and friendly. This was our 1st purchase with Klaben Lincoln however it will not be our last. More
by Tonieluzzo
Other Employees Tagged: Jennifer Bowen, Louis Polos
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