Fantastic Dealer - Phillip Ayers
My wife and I were looking for a dependable car that I would use mainly for work. We had driven Toyota cars for years and were impressed with the dependability. By chance, we visited DARCARS of Frederick and were overwhelmed by the dealership, as well as the salesman Ernie Kunz. With Ernie's help, we found the perfect car for us, at the perfect price for a lease, which was our desire. I heartily recommend this dealership for anyone looking for a great car, great service, and great price. The car we decided on is the Camry LXS, and it is amazing!
Thanks for the Great Service Jose Redd - CJ
Thanks for the great service Jose. Working with you made the whole experience efficient and pleasant. I greatly appreciate your professionalism and level of service.
Straightforward and enjoyable - Gail
We got friendly and efficient service from the moment of the first phone call. Will, our sales person, went to great lengths to answer all questions. He made the experience, including negotiations, enjoyable. They were flexible in helping us figure out how to pay.
Awesome Salesman! - jake mill 123
Randy Flowers was a delight to work with. He went out of his way to make the purchase of our Rav 4 go smoothly. Randy, also, tried to correct issues with our Toyota Tundra purchase.(Which we never received a review or survey about).
Great Deal and ease of service - Chris Nardone
Today, my wife and I purchased our 3rd vehicle from Koons Toyota since 2007 and this has been by far the best experience. Our salesman, Barnae Page was courtesy, professional and knowledgable about the new Sienna we purchased. We highly recommend him for anyone enjoys working with a young and ambitious individual at the beginning of their career, and above all else, he was not pushy or overly aggressive as most typically experience when purchasing a new vehicle. The Sales Manager Tim Cypress and Suheil Katan worked with us in a timely manner to ensure the sales price and trade-in value were fair and reasonable to all parties. Lastly, we worked with Latoya Gardner, who was very friendly, knowledgable and simply a pleasure to speak with as we closed on our vehicle. Thank You very much for the wonderful experience.
TRUST - LMC
Took the time to listen to my concerns.
Resourcefully met my needs.
Unparalleled purchasing process.
Surpassed my expectations by delivering my car to my home.
Truly I would recommend Brown's Toyota!
Great service! - Daisy
service was excellent, very understanding person and kind! As soon as I got there showed me the car took it for a drive and started on paperwork, every thing work out so great and fast. Not complicated like other dealers!
Great Experience - mountain
I just bought a 2015 Scion Tc from Dan Manzari yesterday after a week or so of bugging him about it. Not only was he flexible, knowledgable, and friendly, but when it was time to actually talk numbers he had the right answers and made the deal quick and non-stressful. It was a pleasure to work with him and I would definitely recommend this dealership.
Most pleasant buying experience ever !! - CWO
I recently purchased a CPO Volvo XC90 from Bill Kidd's. The whole buying experience was never before, very courteous, accommodating , friendly and knowledgeable sales staffs (previously I've had dreadful experience with other dealers). Thank God I came here. Debbie and particularly Wayne helped me through the trade-in process. The best part of trading-in my old Civic was "what's the value of your car and we'll match that". I mean which dealer would say like this. I don't regret for not negotiating on price for Volvo car, which is very stressful. Sadly I live almost an hour away from Bill Kidd's so I'll be going to a nearby Volvo dealer in Rockville, for regular servicing and other issues (hope they'd render same hoensty and courtesy). I'd certainly recommend Bill Kidd's to anyone shopping for Volvo cars.
Loving my new car - christinahaas1985
I purchased a 2013 Scion xB from this dealership, and it was in pretty great condition, and I love that it is certified pre-owned. I recently had a concern about my vehicle and it was responded to promptly. The best part was the finance department was able to get me financed when most places turned me down, and got me a interest rate 4% lower than what another dealer had offered. I will be back to purchase me next car here. My only hiccup was getting the bank to call for my entrance interview, but thomas straightened it out for me.
Todd was great - John Walker
Todd did a wonderful job .got the 4runner we were looking for made sure everything was perfect. Comunicatedd with us thru out the possess. We also were very pleased with the finance department. We don't want to forget the young lady that does the Internet sales
We would like to thank everyone.
We have purchased other vehicles from antwerpen in the past this is the very best time
Bought a new used car - Keishac8485
This experience was awesome the staff were so friendly with everything they even took us out to lunch while we were waiting for the car to process. Online they said it came with and sunroof but when we got here it didn't have one but they said they would get one built for free. I really enjoyed buying my first car from koons I will definitely be a returning customer! Lloyd was our sales consultant and he was great he made the time fly by , he's so friendly and easy to talk too .
Great Experience!! - Kellie
I bought a 2014 Nissan Alitma from Koons Toyota. I finally found the car I was looking for & I'm glad it was at Koons because all of their staff was amazing. Dylan Windsor was the salesman & was wonderful to work with. He made me and my fiance very comfortable & made the buying process very easy. I would definitely recommend Koons Toyota in Easton MD to my family and friends.
Excellent service - Danfromhagerstown
Top notch service from the general manager down to our sales rep, Brian. We will continue doing business with these people. Very simple process and did not take long either.
Pure Magic - Andrew
I went there yesterday to lease a new vehicle. I loved the car but got worried when I went into finance and saw that my payments where more than I could afford. Instead of just giving up and me and sending me away, the manager Arslan came in, talked to me and worked some kind of magic to give me a discount that brought the payments into my range. I got the car and totally love it. Godwin the finance manager and Arslan the manger really went the extra mile for me and they were also professional and friendly all the way through. This is the best place to by a Toyota if you want to be treated well. They also gave me a great deal on my trade. TOP NOTCH DEALERSHIP!!
Excellent Service - Jack Redel
Every time I go in for Service, I am treated great, informed and treated respectfully. I have not had any isses with any service visits and I have been going now for 3 years.
Excellent service!!! - Eugene
Frustrated by another dealer on the day, I visited the darcars website, saw a car I liked and called in. I spoke with Momar, he gave me all the necessary information over the phone and invited me for a test drive. He further showed me some other options I did not know of. Price was outside my expectation but he explained without a feel of aggressive sales. Within a short period, I had bought a car with full satisfaction.
Several times after my purchase, he followed up to address any questions or issued I may have both on phone and in email. He has been very friendly and responsive in this experience and I have no doubts he is same to all his customers. I will recommend darcars and Momar Jarlo on any day.
WOW!!! - GoTeam
Wow! Jamie was our sales lady- What a great lady and a great experience. I never thought spending that much money could be so fun! She was very friendly, -- I have to say I have NEVER been hugged by a car salesperson before! I liked it :-) -- and she helped us with a ton of questions about pricing. She even called a competitor and asked them about their pricing while we listened in. Turns out the other dealer was not very straight forward with me when I asked them the questions- Shocking, yes I know..... Jamie got it straightened out and exposed their nefarious scheme.
Believe it or not, I was drawn to your dealership due in no small part to the great service I got in the service department. I have a Toyota truck that had a recall for rust and the experience there was phenomenal- Have I mentioned "wow" yet?...so I decided to see about buying a car from you. In a word: WOW. You can even spell it backwards and it is still WOW. Thank you all for the great deal, understanding help and a great experience. Top notch. Expect to see me taking advantage of the fee car wash! Woo Hooo-o-o!!!
Don't take it personal, but I hope to never have to see you for ten more years when I am there to buy another car. ?? Thank you, Thank you, Thank you. Oh yea, one more thing: WOW!
Fantastic service every time - hkdo1127
Ronnie has been my guy almost every time my family or I have been there to get our cars looked at. He's always incredibly patient in answering my questions and going above and beyond to make sure that I'm not getting more taken out of my pocket than need be. Just recently, I needed to take my car in and when I needed a rental car, he offered to pay for it himself so I wouldn't have to deal with that on top of the maintenance I was going to need to pay for on my car. I didn't end up needing the rental, but it did mean a lot to have someone at 355 I feel like I can count on. He is a fantastic person to work with and actually makes getting my car fixed an enjoyable experience.
Great Deal - modo20
Went to 3 different Toyota dealerships. DARCARS was the only dealership that gave me the deal I was looking for. Thanks guys for my Camry
Easy and friendly transaction. - Laura Brown
Unfortunately, our Camry was totalled last week. We drove 30 miles, bypassing our local dealership, to get to Waldorf Toyota.
We truly had the easiest car transaction ever!! And, we have likely bought 25 cars between us.
We just came to look and Dre, our salesperson, without pressure, showed us many different options, all at a great price, that we decided to buy today!
When our first choice model, with the color and options we wanted was not available, they gave us a discount for accepting our second choice. Dre was outstanding - friendly, helpful, knowledgeable!
We then went to see Erik in finance. That's when car sales usually are slow and full of pressure to buy add-ons.
Erik was very friendly and easy to work with. He offered and explained options, but did not pressure us. One of the options offered so much value, that we actually purchased it.
The financing was easy.and we were out of there in less than 45 minutes, I would say.
The entire transaction, from.walking onto the lot until driving away in our new camry, was 2 hours at most.
Tre even arranged to have the tags from our old camry turned into MVA and called for Enterprise to come pick up the rental that we drove to the dealership! True customer service, beyond our expectations!
The car was spotless and ready as soon as we got out of finance. Tre explained everything that we needed to know about the car.
It was the friendliest, low-pressure, knowledgable and easy to reach a deal dealership we have ever experienced, and we have lived all over the country.
Thanks, Toyota of Waldorf!!
Great experience - Debbie E
I knew what I wanted when I walked in the showroom. Jerry Flores was very helpful. He answered all my questions and was very pleasant when I asked to drive a few models. I found the car I wanted, but didn't want to spend all that time doing paperwork at 7:30 p.m. I said I would be back the next day and I was not pressured to stay and complete the paperwork or told that the price we agreed on was only good for that evening.
I went back the next afternoon, completed the paperwork and left a happy customer. Thanks, Jerry...it was a pleasure working with you.
Purchase of used vehicle - CruzrChica
I purchased my FJ Cruiser from Pohanka Toyota last month. It was a great experience!! Patrick Branon was wonderful. I told him what I wanted and needed in a vehicle. I wanted something I could go on the beach with, and a bit rugged for me and my dogs. He helped me pick out the perfect car, he didn't try to sell me something I didn't want. He was very easy and pleasant to work with. He knew all the features on the car and even set my Bluetooth. The manager Thurman gave me an Excellent deal. There was none of the usual back and forth business, he offered me a fare deal right out of the gate. The finance manager Rachel was very knowledgeable, fast and efficient. The process was less then 2 hours from start to finish. I would definitely recommend this dealerships!!
Passport Toyota in Suitland, MD is First Rate - Sandra Davis
I went into the dealership blindly looking for a nice used vehicle. Mrs. Maria Marquez, product specialist, gave me a detailed overview of what was available for both my needs and my purse.
After I decided on a vehicle Mrs. Marquez explained all the details and functions of the vehicle so that I understood what I was purchasing.
Mr. Mohammad Moridzadeh, Business Manager, then explained in detail the financial aspects of my purchase and he was very helpful in making sure I understood what I was paying for.
Mr. Steven Spangler, Assistant Service Manager, went above and beyond to make sure I understood the details of operating the vehicle and he assisted me with the purchase of some boutique items.
He explained the use of the warranties and such.
I am very, very pleased with the service I received at Passport Toyota from all the representatives who assisted me. I have been driving my car for a couple of days and I am very pleased.
Thank you very much. Sandra Davis
oil change appointment - Sahibzada
I had an appointment on 1016/2015 at 3:00 PM at Laurel Toyota for my brand new Toyota RAV IV and I arrived at around 3:22 PM as I was stuck in traffic on route I. I parked my truck and went to the counter and I was told that my vehicle can't be serviced as the staff has waited for 15 minutes and now they are gone. The customer services representative was very rude and has no respect for the customers and mentioned that she can't take my vehicle in. I requested her to ask the Customer Services manager but keep on insisting and she denied my service and I have to come back home without my vehicle being serviced. I won't recommend this dealership to any one. her name I guess was Critism wearing glasses.
Beware!!! Toyota certified service here is a joke. - GerrySienna
I came to the service center on July 17, 2015 and told the advisor Mr. Larry Wynn that I need a wheel alignment because when you hit the break at 50 to 60 MPH the wheel shakes. They perform the service but the next day I tested the car on the highway and still shakes. It feels that they didn't do anything at all. I came back on July 20 to complain but Mr. Wynn told me that wheel alignment will not correct the problem. I was surprised with his comments. After they investigate my complaints they offered me to change my brakes and rotors for $500.00 and will refund the wheel alignment fee to correct the shaking of wheels. I said no and they just refunded my wheel alignment fee. After 2 days, I check my break and found out they ruin the 2 front wheel bolts. I came back to the service center and complain directly to the service manager Mr. Michael Whelan and the first he said to me is the bolt is rusted and his employee will not do it. He went to his employee to verify and came back. I told him that I need the 2 bolts with nuts and will just do it myself.
I will not allow any of his employees to touch my Toyota Sienna ever.
I am done with toyota car and their service center. What a nasty experience with Certified Toyota Service Center.
Sales & Leasing Consultant
Toyota of Bowie
Toyota Master Certified Sales Consultant
DARCARS Toyota of Frederick