"Car buying made easy." - WernerS
Thanks to Hewston Rodney I had a great experience. He listened to my needs and found the exact car I was interested in. Financing was a breeze. Everyone was professional and friendly . Highly recommend Bayside.
Great experience - Rnicora
Nima Mirhadi and the employees at Darcars Toyota in Frederick, MD. have been nothing but friendly, considerate, and professional. I recently moved but I am considering to make the drive to Darcars just because they are reliable folks!
Our Brand New Toyota Highlander - Fay & Billy
Our experience purchasing our Toyota Highlander was out of this world FANTASTIC!!!! I am always nervous and really don't want to see really nice vehicles because I will want them and may not be able to afford them. Mikey took us and made us feel relaxed and no so stressed. Then we sat with Viktor to see if we could afford it and WE COULD!!!!! Our payments were not initially where we really felt comfortable but guess what???? Koons Annapolis did not stop trying for us... do you know they called us like a day or two later and told us to come back in because are payment will be lowered by approx. $100. We couldn't believe it!!! This has NEVER happened to us and when we went back there sure enough our payments were actually lowered by $130. In our minds - we were doing cart wheels and summer saults! Nothing but a wonderful experience for us. We believe the good things happen to good people!!! Thank you again Koons Annapolis!!! Mikey Harris, Viktor Beshidze and Suheil Katan have a wonderful holiday season!!!
Excellent Service Experience - maguilar99
German Alfaro is an exceptional and courteous representation of the Toyota of Bowie service department. I recently had the 35000 mile service done to our Toyota Corolla and German provided me with excellent communication and customer service.
Me Encanta!!! - VanessaD
Erika was an amazing sales person! She gave me good price and beautiful color on my new Camry. Gracias por todo Erika! I love it😄😄
Great customer service. - D
Recently I purchased 2017 Toyota Camry. James is so friendly and helpful. He explained me all the option to get the best deal. I am very happy with his customer service skill.
Okay to be HUMAN! - Lisaneedsanewcar
Todd and everyone else I encountered during my purchase treated me as though they were dealing with a family member. As I had not purchased a new car in 20 years, I required a lot of hand holding through the process!! Todd was so patient, listened and heard my concerns and priorities beyond what I actually said. My new car is wonderful and becomes the more perfect choice each day. I don't think this would have occurred without Todd walking up and saying Hello!
Excellent Salesman - 2017 Tocoma TRD Sport - DaveE106
I went in knowing exactly what I wanted and Ryan did no disappoint. He took the time to show me every feature on the new Truck which only reinforced my decision. We arrived at an acceptable price very quickly. I mentioned a few options that I also wanted on the truck and he helped me order the add-ons at a very fair price and rolled it all up in the sales price (installation included). I have purchased from Browns Toyota before and will continue to be a loyal customer mostly due to their great sales and service staff.
My recommendation: Ask for Ryan and you will not be disappointed by the experience.
Chris Collins does NOT dissapoint - Kaitlyn F
My husband and I are repeat customers of Chris Collins. He is extremely personable and knowledgeable. He was able to thoroughly explain to us the different options available at the time of purchase. He is a salesman that we trust and would recommend to anyone! He made the entire car buying process much easier.
Truly exceptional Product Specialist named Ryan Wehler - scwinc
No need to hassles too much, he does not waste my time in making a deal. Best dealer experience ever!!! Will come back if we need another!!
Came in on a whim, but but ended up buying! - Mdoffroad
After horrible experiences at local dealers nearby, we randomly stopped in to see a car we saw online. What we saw was not in our price range, but, after talking to Ray Kramer the sales guy and George Evens the Sales Manager, we ended up leaving with a nice used Nissan Altima. While we LIKED the car, we weren't IN love with it. George ended up being the reason we bought. We knew a few mutual friends and one thing led to another. We ended up driving the car home for less than we had planned, and I fit rather well (huge deal) and the family fit. We had an issue WITH the car, but George took care of it and was a man of his word, going above and beyond. I would not HESITATE to send family to see him.
Excellent service by John Good! - Joy123
John Good is The Best of all service representatives anywhere! No matter what my issue is with either of my vehicles, John not only solves the problem, he explains everything to me and looks out for me as if I am family. In today's world, it is rare to have someone you can completely trust. John Good is a man of integrity and we are blessed to have him.
Great people to deal with. - ryder
We just purchased a 2015 Camry from Bill Kidd's and Mike And Hans were great to deal with. No pressure to buy. No hidden fees. Great warranty. Great financing. Even gave us a new set of floor mats. Hans even showed my daughter how to sync her phone to the car. Thanks Hans. Hans also gave us $5.00 to get gas during test drive,. Sorry Hans we forgot to get a receipt. Mike was a pleasure to deal with and explained everything and you could tell he enjoys his job. Entire staff there were very friendly. Would recommend this dealership to others. Glad we traveled a little further to get the deal done. Very happy with our purchase.
Great experience overall. Heather was awesome. - Derrick McGuire
Heather greeted me immediately without being overwhelming, helped me select the right vehicle to meet my needs and gave me a great price. I definitely recommend Heather and Younger Toyota.
55000 mile check - carguy Avalon 2012
Charlie most effective in explaining the service choices to be made. Technicians always produce better performance .Car delivered clean and all work done with pride. Still very happy with my 2012 Avalon.
Amazing Service - Jeminat
The sales consultant Waverly was awesome will be a repeat customer for life !!!!!!🙂 Was very pleased and informed of everything from the test drive to the financing.
Good customer service - girlwithcar
Jose was wonderful. He was able to help me understand the type of work that my car would need and made me feel comfortable with having my car serviced there.
Repair Shop pricey but ... - cheated
They may have charged us a lot to take car of some dings, but there service is well-performed, our purchase experience was impeccable and we're still happy years later
WOW!!! - GoTeam
Wow! Jamie was our sales lady- What a great lady and a great experience. I never thought spending that much money could be so fun! She was very friendly, -- I have to say I have NEVER been hugged by a car salesperson before! I liked it :-) -- and she helped us with a ton of questions about pricing. She even called a competitor and asked them about their pricing while we listened in. Turns out the other dealer was not very straight forward with me when I asked them the questions- Shocking, yes I know..... Jamie got it straightened out and exposed their nefarious scheme.
Believe it or not, I was drawn to your dealership due in no small part to the great service I got in the service department. I have a Toyota truck that had a recall for rust and the experience there was phenomenal- Have I mentioned "wow" yet?...so I decided to see about buying a car from you. In a word: WOW. You can even spell it backwards and it is still WOW. Thank you all for the great deal, understanding help and a great experience. Top notch. Expect to see me taking advantage of the fee car wash! Woo Hooo-o-o!!!
Don't take it personal, but I hope to never have to see you for ten more years when I am there to buy another car. ?? Thank you, Thank you, Thank you. Oh yea, one more thing: WOW!
Best car buying experience ever! - Jessgaskins7252
I was extremely impressed with the level of balance provided at this dealership. It was the perfect mix of professionalism and sincerity. The sales mgr went above and beyond my expectations. I wouldn't hesitate to recommend this mgr as well as the dealership!
Never again - tee
I purchased my 2006 Camry SE from this dealership in Sept 2005. I have taken my car here since day one. Back in 2015 my car was making noise and I took it there several times and they could not figure out the problem. Finally I took the car back and told them to keep it until they find the problem and they kept my car for 3 days then they came back with I needed a motor my options were to buy a new car or pay $7,000.00 for a new motor. So I went off in the dealership. I took my car to Rosner Toyota in Fredericksburg, VA and in less than 30 mins the technician found the problem and it cost me less than $200.00 to fix it. I have been going to Rosner Toyota ever since. "I WILL NEVER" deal with this dealership again.
Best customer care!!! - Meocon123
Customer service was excellent. They cared about different aspects I'm looking for when buying a car such as color , style, price. They were very patient with me
Purchase of used vehicle - CruzrChica
I purchased my FJ Cruiser from Pohanka Toyota last month. It was a great experience!! Patrick Branon was wonderful. I told him what I wanted and needed in a vehicle. I wanted something I could go on the beach with, and a bit rugged for me and my dogs. He helped me pick out the perfect car, he didn't try to sell me something I didn't want. He was very easy and pleasant to work with. He knew all the features on the car and even set my Bluetooth. The manager Thurman gave me an Excellent deal. There was none of the usual back and forth business, he offered me a fare deal right out of the gate. The finance manager Rachel was very knowledgeable, fast and efficient. The process was less then 2 hours from start to finish. I would definitely recommend this dealerships!!
Thank you for being helpfull - Gurcan80
They help me for everything spatially ismayil and Herman. I hope they continue beeing helpfull following days. I am driving the car for about 5 days and it is doing good but navigation it should be fix for all cars
Car Purchase - cymirk
My wife bought her car here, this is not a typical carmax used car lot, but a new car toyota olly carmax dealership. Sales process was painless, we were pleased with the sales person, absolutely no pressure on us for immediate sales, or warranty addons, or anything. In and out in an hour once we decided to buy the car from them. Yes we could have saved maybe $400 somewhere else, but we also saved ourselves from destination fees, delivery fees., maintenance contracts, financing pressures, and all sorts of other car dealer tactics. The listed sticker price was really what you paid that's it. Looking to buy my car there soon too.
Deceptive Cross Selling instead of attending to recall issue - Abie20770
I brought my Toyota Corolla in response to a safety recall. I did NOT request any additional service. Nor did I report any problem with the vehicle. Mr Lee Tensley who attended on me came to after a wait of two hours to say that the headlights needed cleaning, (a second issue that I do not recall), and third in order, an oil leak. As I was to drive 500 miles to Canada the next day I was blackmailed into agreeing to have the reported oil leak fixed. I was charged $337.92 for this service. Although I requested the cashier at the time of payment, I was not given the estimates that Mr Tensley had brandished before me. I was given only the bill. Not even the inspection report. On closely looking at the bill today, I was astonished to find that it stated an untruth: " customer states the timing chain tensioner is leaking please check and advice." This is a total falsehood. I did not make any such request. I am not an automobile mechanic. It is inconceivable that I would have reported this problem. It is clear from the order of the three repairs Mr Tensley suggested, that it was just a way to hoodwink the customer into paying for unnecessary and unwanted repairs. This sort of cross-selling to customers who came solely in response to the safety recall is UNETHICAL. It is nothing short of blackmail. The statement on the bill attributing a request to me is a complete fabrication. This kind of cross-selling under deception is illegal and I demand a full refund.
Certified Sales/Leasing Consultant
Brown's Toyota of Glen Burnie
Executive Sales Consultant
Toyota of Bowie