"I purchased my second Mini Cooper from the Baltimore dealership in 2016 from Jeff Testerman, I have been servicing my 1st mini with Yoni since 2014. Yoni always goes beyond expectation and is so very helpful. Yoni has always gone the extra mile to make sure I am aware of any and all details on service, have all of the resources I need to make my visits as productive and painless as possible, and even makes sure I can use an office to continue to work remotely while I wait on the service. Yoni is exceptional and the entire Mini of Baltimore staff are the best people I have worked with in years. If I could afford a 3rd mini I would only buy from Mini of Baltimore."
"I recently had 3 of my coil packs fail at the same time went straight to the dealer here and they fixed the issue very quickly. im confident if I knew what the problem was in the beginning I could have saved a few dollars but they were able to find out it was the coil packs way faster than I would have. they treated me very well. while I waited for the problem to be fixed the few sales personnel that were there was very friendly and kept me company. they always wash my car as well which is nice."