Klaben Ford Lincoln

Knowledgeable, courteous. Joe always answers my questions until I am completely satisfied. I'm never in the dark and my expectations are always met. Joe always answers my questions until I am completely satisfied. I'm never in the dark and my expectations are always met. More

Very fair in dealing with minimum time invested, very friendly staff with good inventory and wanted to actually do business friendly staff with good inventory and wanted to actually do business More

Service rep Anthony was great. Provided me the convenience of a loan so that I could go to work while my vehicle was being service. Great customer service experience Provided me the convenience of a loan so that I could go to work while my vehicle was being service. Great customer service experience More

I came in without an appointment because I needed an oil change and Anthony came to my car and took care of what I needed. Got me right in. Thank you Anthony. change and Anthony came to my car and took care of what I needed. Got me right in. Thank you Anthony. More

100/10 service! This location is like a family and they treat their customers like that as well. Everyone is beyond kind and welcoming. From the first phone call to This location is like a family and they treat their customers like that as well. Everyone is beyond kind and welcoming. From the first phone call to closing the deal it was so pleasant. Luke and Kyle were the dream team. They kept me posted all the time with where the car was tracking, even calling the delivery truck to get it delivered quickly, their communication is incredible and so appreciated. Roscoe was also absolutely amazing as well, he really was so kind and helpful! Angela in finance helped me at the end and was beyond warm and welcoming too! Dealerships can be pretty intimidating in my opinion but not Klaben, they’re so incredible. Rich has really changed the game and Klaben Ford/Lincoln is unlike any dealership I have ever been to. If you are looking for a new car definitely give them a call, highly recommend! More

Klaben Ford Lincoln attentively addressed my request and promptly resolved the issue with my vehicle, and they took very good care of it. promptly resolved the issue with my vehicle, and they took very good care of it. More

As always. ..The only dealership I WANT to do business with when getting a car or accessories. Go find Louis P. at Klaben Ford in Kent!!! You will be glad you ..The only dealership I WANT to do business with when getting a car or accessories. Go find Louis P. at Klaben Ford in Kent!!! You will be glad you did! More

My husband and I came to see the team at Klaben because we were stuck in a horrible situation with a different dealer. The level of hospitality shown to us by the team at Klaben was unmatched by any exper we were stuck in a horrible situation with a different dealer. The level of hospitality shown to us by the team at Klaben was unmatched by any experience we’ve ever had with another dealer in our lives. The way we were treated by the entire team at Klaben is a testament to the culture they have within the company. Rich, Christine, David, (and I apologize I cannot remember the name of the lovely woman who helped us with our paperwork) were all exceptional. Even the team members who were simply walking by made it a point to stop and say hello and see if there was anything we needed. Based on how we were treated, we will never go anywhere else for our cars in the future. Thank you to the team at Klaben! More

I love that the Klaben team can work with my schedule and get me back on the road. I needed a tire patched, got it scheduled and was back on the road. get me back on the road. I needed a tire patched, got it scheduled and was back on the road. More

Excellent service! Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this conv Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this convenient service indefinitely! More