Nothing bad to say - Reece
Came in looking for a Silverado and that’s exactly what we left with! Price was a little higher than we wanted but after some negotiation, Elliott was able to get us a more comfortable number. We will definitely be back when it’s time for another car!
Enjoyable - Arosas12
Great customer service,friendly,patient and open to negotiate. I would appreciate some complementary oil changes and service check for my car If possible to complete my experience at Jessup auto plaza at its best.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Vehicle Exchange Manager/Internet Sales Team
Cadillac Brand Manager
5 Star Customer Service! - HunterSwift
With owning a luxury Cadillac you expect luxury service. Allan Cadillac exemplify white glove customer service approach. From the time I called to set appointment, they offered me a loaner vehicle to not inconvenience my daily schedule. Upon dropping off my car I was quickly welcomed who reminded me that I got everything out of the vehicle I needed, and offered me a water or coffee if I wanted one. On this occasion I was helped by Steve Blacker, who quickly gather all my info and made sure everything was correctly logged into the system and was then on may way. Once there was an update Steve communicated that my car was ready to be picked up and asked if I wanted a free car wash. Once I arrived my car was quickly pull up and I was on my way. This experience was consistent with previous service visits working with Tony and Tim.
Lots of people try avoid servicing their vehicles at dealerships because of the fear of cost or negative experience. Knowing that I am bringing my car to experts who know and understand what they are doing and to have such a positive customer experience is the main reason I will continue to bring my vehicle for service at Allen Cadillac.
Cadillac & GMC Sales Consultant
Fast and Helpful - Griff
By far, the most enjoyable car purchasing experience I've ever experienced was made possible by Benia Mangini and Billy McGill. They paid attention to my needs and exceeded expectations.
Jarred was fantastic - Mike
Jared was more than helpful I was missing some key things for a trade-in and they worked around it and sold me a wonderful car
Car buying made easy - Dave H
My wife and I are currently in the process of purchasing a used vehicle from De La Fuente. Rick and his team have been professional all the way. I looked at many many many examples of the vehicle my wife decided on and far and away De La Fuente had the cleanest example around. For me, quality and cleanliness are key when purchasing a used vehicle. Rick and Kelly were more than fair for what they are selling us. Exceptionally clean and fully loaded. There is not a better example out there and the price is fair. Thanks guys!
Good Customer Service - JS
After talking to E.J and the General Manager Julian, they corrected a bad situation and kept me as a loyal customer. I appreciated the time they spent with me and that they listened to my concerns. I will recommend Keller Motors to my friends and family because they cared about me as a customer, and went out of their way to assist me and my wife.
Service Department - Mammar5
David Johns in your service department was great! I appreciate the service he did for me, he went beyond what I expected! I will definitely come back, and also ask for him!
Amazing Service. - Cgespark
I have been a customer at Reliable’s Service department for the past 4 years. I have been treated with the same friendliness, respect every each time I have come in. Jeff, my service rep., is amazing. He embodies everything a service representative should. No matter the issue, he is always patient and kind. He explains everything in layman’s terms so even a non mechanical person such as me, can understand. He is trustworthy and fair. I would never hesitate to trust my vehicle with him. Thank you Jeff (and Elvis) for always remembering my name, for your amazing service, for always taking great care of me!
Great service - Paddy wagon
Luke always does his job in a friendly and professional manner. Now I am writing some words to allow submission of this survey! Ok two more words. There are only so many ways to say you’re good. Never oversell!
Love My New Cadillac! - Alicia
We are extremely happy with our purchase from Team Cadillac Vallejo. We are really glad that we went with this dealership. They had exactly what we wanted. Nate was so helpful and made the experience as painfree as possible. He was very relaxed and had a great attitude throughout the whole process. He was able to answer all of our questions and showed us a lot of features that really sealed the deal for us. Even after the sale was completed, he made sure we didn't leave the lot until we were 100% happy.
Great experience - John
We had a great time with Jason. Love being treated well locally.We will continue our commitment to Wheeler for service and any future auto's purchased.
Worth the drive - Marcus
All I can say is I can't be more pleased with the customer service and work done at Woodland Motors. Richard in the service department, contacted me to let me know why my vehicle was having issues as well as what my warranty would cover. My vehicle was done in a timely manner. Then he took the time to go over the work invoice and answer any questions.
This was the complete opposite experience I had with the Kuni Chevrolet service department. I went there first with the same issues. They did not submit the complete job to see what my warranty would cover. I was just told that the job was denied but was not given a reason. Then they told me I needed more than $3000 worth of work and seemed to be upset when I took my car home. I'm glad I decided to take my car to Woodland Motors to get a second opinion. Not only did they fix the issues I brought it in for, they submitted the complete job and found out the warranty would pay for 75% of the job. None of the issues that Kuni alleged were found by Woodland Motors. I left Woodland Motors paying around $600 which $200 of that was the deductible for the warranty. The other were things that were not covered as I had a limited warranty. Woodland Motors service department took care of the issue, saved me money and Richard gave me exceptional customer service.
I'll never go to Kuni or recommend anyone to Kuni Chevrolet again. Because of Richard in the service department at Woodland Motors, they have my trust and a customer for life. Give them a try, it's worth the drive.
Very Good Service. I like to honesty and fairness - Boris R Lopez
This was one of my best experience buying a car. All the sales team was very knowledgeable about the car and its features. I will definitely will recommend them to my friends.
Great service at a great price. - JohnG
Service and parts team were outstanding. Will definitely have my Chevy Colorado serviced there again and highly recommend them to anyone with a Chevy or Cadallic.
Cadillac recall - Dan leon
I was greeted by one of the service advisors by the name of Jonathan and he answered all of my questions accordingly. Also, when I made my appointment over the phone the lady was modest and was very helpful as well. Felt very confident in leaving my car there to be fixed and assured that everything was going to be fine. Great staff, great dealership!
excellent - Tina S.
We where looking to replace our SUV But was unsure what brand we wanted Toyota nisson and we found Subaru. Excellent customer service. Not pushy in anyway. Kelly helped us find what we where looking for. And didn't pressure us to update into something we weren't prepare to pay for. Subaru is the way to Go.! Ask for Kelly aka Curly.
Wendy was Wonderful! - kcc1tim
We bought a 2017 Chevy Cruse. My wife loves it. It took a little doing getting the voice command to work properly, but all seems to be fine now. Our sales lady was not pushy. She bent over backwards to help us. Wendy, was absolutely wonderful.
You have an exceptional team. They located my dream car. - Lisa C
I am extremely happy! Here is a copy of my
I am writing this review because I had an exceptional experience at the Suburban Cadillac GMC Costa Mesa dealership. I want everyone to be aware of the outstanding staff they have there.
I just purchased a Cadillac xt5 from Suburban Cadillac in Costa Mesa. They definitely deserve a 5-star review in all areas. My salesman, Aaron Buchholz went above and beyond to locate the vehicle of my dreams because they did not have it in stock. The negotiation went smooth and I received an excellent deal! Aaron is definitely an asset to the company. During my visit, I also met with Ken. He is also one of the nicest guys you'll ever meet! Extremely helpful, and made sure I was educated on all the Advanced Equipment in the vehicle before I left. He is known as magic Ken, and is truly a magical human being. The financing procedure went fantastic through Larry. Larry was all so wonderful. I've never liked dealing with the financial end of it, because they're usually real pushy. Larry was not! He was extremely helpful and I got exactly what I needed. I recommend that anybody interested in purchasing a vehicle,
ask for Aaron Buchholz as their salesman and he will start the process. You will leave extremely happy! There is no way that this team could receive a review less than five stars!!
Oil Change, Tire Rotation - LAtransplant
Easy appointment setting, comfortable waiting area, reasonable completion time. Great service. I will return for future service. Happy to have found a reliable service center.
Wanted more money after contract was done - Jr1234
Drove two hours to buy a truck after contract was done they wanted more money was paying cash totally waste of time they lured me in saying
We need all your 𝐼𝓃𝒻𝑜 to hold truck if not it might sell
Always Excellent Service - Rock
I brought my car in for service - primarily to have a new set of tires put on. There were a couple of other issues I had questions about. My normal service adviser is J. J. Van Dongen, He and St. Claire Cadillac have always provided excellent service. They have been my dealership since 2011. Their advice and service has been super. I highly recommend them.
Great experience - Kim M
I experience Friendly and EFFICIENT SERVICE
Thank you BRIAN CLEGG for always being there for my needs and handling everything professionally. You are the best!!!!
Just The Best! - Jim Parsons
Everyone here at Parkway is helpful.
I bought a new 2017 GMC Sierra Denali 2500 HD. This is the third truck i have purchased here. I have knowen Hanni for over 18 years now. He is the best. Great person and close friend. He treated my family and i like we were family. Will always buy my next car or truck from here. And the Service department is first rate, Linda is the best. Thank you!
Below Average! - Carl Thornhill
Some Cadillac franchises are dealers and some are stealers! This dealership is one I would steer clear of!
Watch out for Joe Patterson!!!
Joe tried to intimidate us and sell us something we didn't want.
FANTASTIC!!!!!! - pebblesjoon
My husband and I have had been loyal Yukon Denali's owners since 2000. It was time to shop for a new 2017 Denali, however we always wanted to have a Cadillac Escalade which we thought the monthly lease payment would be too high for us until we met RAY MCINNIS (Sales Consultant) and GEORGE KERIAKES (the finance manager) at Tustin Cadillacs.
Our experience with these two gentlemen was beyond amazing. From the moment we walked in, Ray and George welcomed us with open arms. They are polite, knowledgeable, patient and NOT PUSHY AT ALL!
CHRIS MONTEJANO (Certified Technology Expert), who spent close to 90 minutes teaching us all the technology bell and whistles of this gorgeous car, also has been very patient, kind and helpful.
OH...Did I mention this car can park itself !!! :)
Our monthly lease payments is beyond lower then we expected and estimated, which made us pool the trigger and drove off from the dealership as proud owners of a 2017 Black-on-Black luxury Cadillac Escalade ESV !
Thank you Ray, Chris and George, I can’t wait to come back for my next car.
Thank you again
A++ to "Team 3way chevy" - chavez
Well I've said before and I'll say it again, what an improvement 3way chevy has done! Awesome team and love the text me feature to view repairs and when my vehicle is ready for pickup. Thanks again team 3way chevy.
Jessup Auto Plaza
VIP Sales Consultant
Paradise Chevrolet Cadillac
Fleet Director / Community Relations
Assistant Fleet Manager