Fast and easy - TherealLD
Great treatment with Ross! He made everything quick and easy for me. Did not feel pressured at all and got exactly what I needed. Will definitely recommend to my friends and family!
Top Reviewed Specialists At This Dealership
Fleet Director / Community Relations
VIP SALES PROFESSIONAL
Chrystal Galvez YOU'RE AMAZING! - honeycrisp 101
As a first time buyer, the great team of Jessup Auto Plaza patiently and amicably offered me the best offer among many car dealers. I want to give a very special thanks to Chrystal Galvez for her sincere attention. She is an amazing person willing to work according your needs. Absolutely my highest remarks to Ms. Galvez. It is a win win!
Chevrolet Sales Manager
Cadillac Internet Manager
Customer Relations Representative
Exceptional customer service. - Mike 1
I purchased my GMC Sierra SLT approximately 6 months ago and from the moment I walked onto the show room floor Allen has proven to be nothing but professional, from sales to service. My most recent experience was for my first free oil change and tire rotation. My family and I were set to leave town for the weekend and Without an appointment and little time Allen Cadillac had me in and out with a wash in less than hour.
Cadillac & GMC Sales Consultant
Brian Noble is the best - Beverlyhm
Brian is hard working and smart. The best person for the best deals in town! Honest and trust worthy all around. Wow wow wow - great
Above and Beyond - Peyton
Homero went above and beyond to ensure we were well taken care of. He has a welcoming and professional demeanor to him. Homero was friendly, well spoken and knowledgable of the products. He was not too pushy or overbearing.
Sales and Leasing Consultant
Used Vehicle Purchasing Agent
Jarred was fantastic - Mike
Jared was more than helpful I was missing some key things for a trade-in and they worked around it and sold me a wonderful car
Service Department - Mammar5
David Johns in your service department was great! I appreciate the service he did for me, he went beyond what I expected! I will definitely come back, and also ask for him!
Amazing Service. - Cgespark
I have been a customer at Reliable’s Service department for the past 4 years. I have been treated with the same friendliness, respect every each time I have come in. Jeff, my service rep., is amazing. He embodies everything a service representative should. No matter the issue, he is always patient and kind. He explains everything in layman’s terms so even a non mechanical person such as me, can understand. He is trustworthy and fair. I would never hesitate to trust my vehicle with him. Thank you Jeff (and Elvis) for always remembering my name, for your amazing service, for always taking great care of me!
Awesome sales and service - Acewilson
I bought a used truck here and the salesman Dave Maine helped me through the process. It was nothing more than awesome. He was knowledgeable with the vehicles they had and up front and honest. Great buying experience. About a month or so later I received a free lube and oil change from them so I made an appointment for the following week. I was running late for it so I called and talked to Colleen Anderson in the service department, she told me "no worries" I'll see ya when you get here. I brought it in and introduced my self. She told me well lets go check it out and get you going. Very professional, took all the information that was needed and brought me over to the waiting area and offered me coffee. This is one really nice place. So if you are looking in buying a new or used vehicle go check out Sierra Motors in Jamestown. You cannot go wrong. Dave and Colleen you guys ROCK!
They went above and beyond to take care of me - BruffettXts
I came in to have some warranty work completed and Mike from Cadillac Service went out of his way to make sure all my needs as a customer were taken care of. I will return to do business with this service department and I highly recommend them to anyone.
Great, friendly and knowledgeable staff - Janis Frame
After an excellent experience of buying a car here, we bought a second one. As with our first purchase, the salesman and sales manager, and service personnel were terrific to deal with. Highly recommend this dealership.
Love My New Cadillac! - Alicia
We are extremely happy with our purchase from Team Cadillac Vallejo. We are really glad that we went with this dealership. They had exactly what we wanted. Nate was so helpful and made the experience as painfree as possible. He was very relaxed and had a great attitude throughout the whole process. He was able to answer all of our questions and showed us a lot of features that really sealed the deal for us. Even after the sale was completed, he made sure we didn't leave the lot until we were 100% happy.
Great experience - John
We had a great time with Jason. Love being treated well locally.We will continue our commitment to Wheeler for service and any future auto's purchased.
Worth the drive - Marcus
All I can say is I can't be more pleased with the customer service and work done at Woodland Motors. Richard in the service department, contacted me to let me know why my vehicle was having issues as well as what my warranty would cover. My vehicle was done in a timely manner. Then he took the time to go over the work invoice and answer any questions.
This was the complete opposite experience I had with the Kuni Chevrolet service department. I went there first with the same issues. They did not submit the complete job to see what my warranty would cover. I was just told that the job was denied but was not given a reason. Then they told me I needed more than $3000 worth of work and seemed to be upset when I took my car home. I'm glad I decided to take my car to Woodland Motors to get a second opinion. Not only did they fix the issues I brought it in for, they submitted the complete job and found out the warranty would pay for 75% of the job. None of the issues that Kuni alleged were found by Woodland Motors. I left Woodland Motors paying around $600 which $200 of that was the deductible for the warranty. The other were things that were not covered as I had a limited warranty. Woodland Motors service department took care of the issue, saved me money and Richard gave me exceptional customer service.
I'll never go to Kuni or recommend anyone to Kuni Chevrolet again. Because of Richard in the service department at Woodland Motors, they have my trust and a customer for life. Give them a try, it's worth the drive.
Under staffed, messages were ignored...tech forgot to cover - Driver1219
Oil changed service performed, next day I noticed my car started leaking fluid which was determined it was coolant and they replaced water pump. The air filter was dirty and it was replaced as it was noted and printed on my receipt. When I pickup my car for the second time my check engine came on, first I called and left a message for the service advisor-no call back. I made appt online and I got charge $180 for finding "hose from air cleaner to valve cover off, reinstalled, cleared code." More to this story but I will end my review here. I will write a letter to the GM and post more complaints online. I will never buy another vehicle related to Cadillac/GMC due to overall customer disatisfaction. Thank you for taking time to read.
Tire Repair - BigJohn
Sure, I could have gone to “America’s Tire” and had my flat repaired for free; but I’m so committed to Mataga GMC that I’d rather pay, just to give them the business . They’re the best dealership I’ve ever dealt with in my 72 years of life.
GREAT CUMSTOMER SERVICE - Chynna.pence
I bought my new car with the help of Ilene Escobedo. Her and all the other staff were very understanding and accommodating to help me get the best priced car at the best interest rate possible. I went to many other car dealerships in the surrounding area as well, and none of them held a candle to Chevrolet’s deals, rates, prices, etc. I would most definitely recommend! Thank you Ilene and Chevrolet!!!
excellent - Tina S.
We where looking to replace our SUV But was unsure what brand we wanted Toyota nisson and we found Subaru. Excellent customer service. Not pushy in anyway. Kelly helped us find what we where looking for. And didn't pressure us to update into something we weren't prepare to pay for. Subaru is the way to Go.! Ask for Kelly aka Curly.
Great sales team - Andy
The entire sales team was absolutely wonderful. They got my wife into her dream car and for a Better Price than anywhere else. Will recommend to others
Excellence in Service - Nsc123069
Keyes Woodland Hills is the best for Sales & Service. Mo has sold us our last 4 vehicles with such patience, care & professionalism. I wouldn’t go to anyone else. The service team is A+ with fast, terrific, and curtious service every time. This is my dealership & I won’t go anywhere else!
Great Job - Karla_turnr83
Service Advisor Kenneth did a fantastic job. He listened to my car concerns and got it back to me before the estimated wait time. I was also pleasantly surprised to find my car had been washed, which was a first for me at this service center.
Thanks for doing such a great North County Buick!
Run Far Away! - elleanthony
I live out of town and saw a vehicle posted by this dealership on a website. On the website, the price was posted as one amount and so I called over two weeks trying to get something set up, so that I could come into town and purchase the vehicle. I spoke with two different people at this place trying to get the purchase done. They would not budge on the price, even through I am coming from a distance. They would do nothing to help get this vehicle to me, even though I ended up telling them I would pay the full purchase price. I kept trying to speak to someone in person and they would not answer the phone, but would text me the prices. About a week passed of trying to get something worked out, and after I told them I would pay the full price, they then texted me a "new price" for the car, which was higher than what was initially advertised. Run far away from this place. Unhelpful, uncooperative and they just don't care!
Always Excellent Service - Rock
I brought my car in for service - primarily to have a new set of tires put on. There were a couple of other issues I had questions about. My normal service adviser is J. J. Van Dongen, He and St. Claire Cadillac have always provided excellent service. They have been my dealership since 2011. Their advice and service has been super. I highly recommend them.
I needed help and got it quickly. - Sandra
Parkway is so awesome. I'm so busy I always come in without an appointment and they take me in and get the job done quickly while I sit in the waiting room watching TV and having snacks and hot chocolate.
Reliability - busybee
I got my car towed to the dealership because of a broken water reservoir, the service department did not need me to be there, they assessed the damaged, gave me a call and get the car fixed in a timely manner so that I could go back to my daily routine..
Horrible parts service and customer relations WARNING!!!!! - Robert A Weedman
Horrible parts department service. Had my vehicle break down on the hwy on my way to AZ. Trusted the parts department to get the engine within 7-10 days as promised via the parts counter. Vehicle took over 2 1/2 weeks to make it to the shop after it was ordered. Do not trust what they say and would not cover rental costs but where happy to say sorry we will take 100 off for your troubles. WARNING!!!! DO NOT BELIEVE WHAT YOUR TOLD FROM HERE! Bad service and gave several chances to make it right. I've been around shops all my life and can believe they would treat a customer who spends thousands on a part so horrible... You have been warned.....
Great Experience - ChrisUSF
Bought my new Camero here last week. I love this car! I don't usually leave reviews but my experience was exceptional here from start to finish. I met with Richardo and did a test drive of the car once done I was handed over to a manager name Jonathan who guided me to a price I could afford. He even called me twice this week to see how my new car is. Do yourself a favor and buy a car here.
Will only come here for recalls. - Jen
I've been waiting for over 30 min for someone to help me. They put a number on my car 25 min after waiting while everyone was helped. Now, that I've asked someone to help me he says he couldn't, but would get someone from the other side. As I'm waiting writing this there's NOT one car waiting for service. It's not like I don't have anything else to do but waste my time here.
Worked hard to find the exact car I wanted - Brink
This dealership matched the best price I saw anywhere and worked hard to find the exact car I wanted. When they found the car several hundred miles away they hired a truck to bring it to town without putting any miles on the car. I was literally the first person to test drive that car and it was perfect.
Jessup Auto Plaza
Paradise Chevrolet Cadillac