181 California Ford Dealers

Everything was great! - Tgarr1966

Everything was great! They made everything as easy as possible. Even a couple things I had to bring my car back for was easy and they even filled my car up for me. I would definitely recommend this dealership and when in the market for another car in the future, I would definitely buy from CarMax again!!

Greenwood Ford is one of the best and easiest service - ckelly714

Greenwood Ford is one of the best and easiest service departments that I have ever dealt with. They are friendly, accommodating, and knowledgeable. They are always willing to go the extra mile for their customers.

Muy buena atención de los trabajadores en especial Silvia - Pesquedamarrufo68

Muy buena atención de los trabajadores en especial Silvia muy atenta y servicial a cualquier pregunta

I wanted to take a moment to share how impressed I was - Roberte

I wanted to take a moment to share how impressed I was with my recent experience at your dealership. I started with Nicole Martinez, and she understood my situation and worked with me online through email. She started this pleasant process and made this deal possible. Both my salesman, Carlos Mendoza, and the finance representative, Jose Martinez, were exceptional to work with! They were friendly, professional, honest, and straightforward throughout the entire process. They took the time to answer my questions without any pressure, explained everything clearly, and made what can sometimes be a stressful experience feel easy and enjoyable. The entire purchase process was efficient from start to finish, and I truly appreciated how transparent and respectful everyone was. It's refreshing to work with people who genuinely care about providing excellent customer service. Because of this outstanding experience, I would absolutely return to your dealership if I were in the market for another vehicle, and I would not hesitate to recommend your dealership to friends and family. Thank you for making my car-buying experience such a positive one. Please pass along my appreciation to everyone involved.

Keith was very good communicating what was going to be - vballstaff4

Keith was very good communicating what was going to be done to my F350, was done in a timely manor. First time here, will be back for my next service.

I had a great experience at Norm Reeve’s Ford in - Jwehner

I had a great experience at Norm Reeve’s Ford in Cerritos, as it was Rudy and Matt who helped me through my process. I absolutely will return because of them.

I went in with a 7:15 oil change appointment. - jgonz74

I went in with a 7:15 oil change appointment. I was clear that I was waiting for my vehicle. It turned out to be 9:15 and my car was still sitting there waiting to be serviced. I was ready to get my car and leave when they took it in. The oil change was done and my car sat for nearly half an hour before they brought it to me. Once again, the car was not cleaned of any residual oil drips. This was my second and last visit here.

Purchasing my 2024 Ford F250SD at Ken Grody Ford Redlands - Dres

Purchasing my 2024 Ford F250SD at Ken Grody Ford Redlands was a smooth and enjoyable process. The team, particularly Mo Gad and Cristian Mancia, were friendly, professional, and attentive to my needs. Together , they transformed what could have been a stressful experience into a memorable, even an enjoyable one. I left the dealership not only with a great new vehicle but also feeling truly cared for as a customer. Highly recommend to anyone looking to get a new vehicle with a stress-free, friendly service.

Sales rep answer my questions or found them out foe me. - rrpfancuff

Sales rep answer my questions or found them out foe me...and no high sales pitch very relaxing experience thank you

This servicing was great! - melanie8bing

This servicing was great! They came to my home to complete the recall on my Ford Escape. It was very convenient for me and I think that was a great way to do business.

5 Star Service from the moment Nez greeted me. - Maria.V.Bessem

5 Star Service from the moment Nez greeted me. Chris and Glenn estimated my vehicle. Denise and Esteban completed my paperwork. The offer was exactly as projected. It made it extremely easy to sell my vehicle. I would highly recommend for a trade in, sale or purchase.

Cathy, in the Service Department is the BEST! - CC

Cathy, in the Service Department is the BEST! She is knowledgeable, friendly & is very sincere in going above & beyond to get my car repaired.

Excellent service and customer supports. - robertohufalar

Excellent service and customer supports. On time and done on the estimated time, very good approach when I showed up

The salesperson- Jalen was helpful and patient when it - David506

The salesperson- Jalen was helpful and patient when it came time to decide on the right car. He had great insight of many car-pros and cons to help with the decision process. No big push to buy a guy like many other dealerships. Overall, a no hassle process from beginning to end.

I came in without an appointment and they were able to - Sherylb1

I came in without an appointment and they were able to work me in and get my truck back to me quickly. Thank you for your help AJ.

I stopped here for an oil change because of the reviews. - Caniactrucking

I stopped here for an oil change because of the reviews. They pulled my truck in within 30 minutes which made me happy. The service advisor told me max time would be 1 hour. After 2 hours I kept looking at the service bay where my truck just sat. After watching 3 technicians huddled together laughing and joking I finally asked my service advisor what the problem was that my truck was just sitting there. He called and told me the tech assigned to my truck said it would be another 5 minutes. 20 minutes later they finally pulled my truck out. Very frustrating considering I was at the dealership for 3 hours for an oil change! Also I was told the cost would be $179.95. Then when I was going to pay I was told that the truck needed a little more oil than anticipated and the cost was $197.10 What? How many oil changes has this dealership done on an F350 to where they would know how much to charge? What a disappointing experience here!

Great service and nice hospitality, Everyone there is - carlosssserna7

Great service and nice hospitality, Everyone there is very nice and very helpful in finding what your looking for!

Vanessa Plumb communicated with me about the status of - 2sommertime

Vanessa Plumb communicated with me about the status of the car all along the way. That was the most important experience I had. I've worked with other service advisors who were not as good at contacting me.

Angel was a huge help with the purchase of my 2023 Dodge - Dmeier1965

Angel was a huge help with the purchase of my 2023 Dodge Charger! Angel ensure that all the paperwork was ready so that when I got to the dealership, I spent very little time there signing. I would recommend the dealership to anyone looking to purchase a new or used vehicle.

Subject: Great Experience at Diamond Fort Dealership! - mister_andra

Subject: Great Experience at Diamond Fort Dealership! Dear Diamond Ford Team, I wanted to take a moment to express my appreciation for the excellent service I received during my recent visit. A special shoutout to our service advisor, Katlyn, for her professionalism and attentiveness. She made sure my concerns were addressed and walked me through the entire process, which truly enhanced my experience. The facility was clean, and the staff was friendly, making the overall atmosphere welcoming. While there were a few minor delays, I understand that quality service takes time. I'm still extremely satisfied with the outcome and the effort put into my vehicle's service. Thank you for your hard work! I look forward to returning for future maintenance and service. Best regards, Sgt. Davis CCIPC

We took our truck in for electrical recall issues. - Mark

We took our truck in for electrical recall issues. They repaired them and upon getting our truck home our lights were staying on. Google said that this could be a problem with our battery. We replaced the battery and that battery went bad within a few hours. We returned to Perry Ford and they said our alternator had gone bad coincidentally. They replaced our alternator under extended warranty but when we picked up our truck the drivers side headlight had gone bad. When we complained to the service tech, he said we never check things that our customers don’t complain about. We took our car in for an electrical problem not a problem with the headlight. Why would we complain about a headlight that was working before we brought the truck in? The service tech said he could not get a headlight in until 8 days from today. He said not to worry, we can take the truck into the shop when we get to Texas at a new $100 deductible. He said he would waive the $100 if we bring the truck back with a s*** eating grin after he knew the truck would be out of state. TERRIBLE EXPERIENCE. Will never return to Perry Ford.

Nick is a great service advisor. - Erica

Nick is a great service advisor. He helped me in a fast and friendly manner.

I had a truly wonderful experience at Perry Ford! - Odette

I had a truly wonderful experience at Perry Ford! Frank, Jim, Brian, and Maurice were all incredibly kind, professional, and easy to work with from start to finish. They made the entire process smooth and stress-free, and I felt genuinely supported every step of the way. I absolutely love my new Bronco—it’s beautiful, fun to drive, and has everything I was looking for. I couldn’t be happier with my purchase or the service I received. Thank you to the entire team for making this such a great experience!

I am writing to formally raise concerns regarding - Shelley

I am writing to formally raise concerns regarding misleading advertising and pricing practices at your dealership. The vehicle price advertised was not the actual price required to complete the purchase. After I proceeded based on the listed price, the dealership increased the total by over $3,000 through mandatory add-ons. When I cited California SB 478 (the “Honest Pricing” or “Hidden Fees” law), the manager became hostile and stated that if I did not agree to pay for LoJack, the dealership did not want my business. SB 478, effective October 2023 as an amendment to the Consumers Legal Remedies Act, requires businesses to advertise the full, all-in price and prohibits undisclosed mandatory fees. The manager further stated he was unaware of SB 478, which does not excuse noncompliance and may explain the dealership’s unlawful advertising practices. This conduct appears to constitute deceptive advertising and bait-and-switch tactics in violation of California law. I am documenting this experience accordingly. Sincerely, Shelley

I bought a used explorer, 4 days later the battery went - chevyc10tony

I bought a used explorer, 4 days later the battery went bad and cost me $250. I felt upset because there's no way they tested the battery and it passed if it died 4 days later. I called and they said they wouldn't do anything to help out

They took such good care of me. - Londonjon007

They took such good care of me. Jordan and Tyler and their finance guy were on par. This is my 3rd car thank you chino hills ford!

Dch Ford lied to me about service I’d scheduled. - lesleymilne34

Dch Ford lied to me about service I’d scheduled. Didn’t return my request to be notified ie. rescheduled after I had been lied to. Then the proposed sales manager “Bennie” lied to me when I explained my plight. This is the worst I had ever been treated as a customer of DCH Ford in Westlake Village CA. It was bad before, but I don’t trust them to go under the hood. 0🌟’s.

Amazing dealer got me a raptor R at Msrp literally - Emancobalt

Amazing dealer got me a raptor R at Msrp literally unheard of love these Guys!

It's places like this that are why people HATE - brianccade

It's places like this that are why people HATE dealerships! I attempted to buy a used 2022 Mustang Mach-E GT (VIN ending 2119) from Star Ford Glendale at the $27,539 “Star Price” shown on their website. Since I’m ~400 miles away, I requested an out-the-door quote and to hold it with a deposit while I arranged a cashier’s check and travel. After some back-and-forth providing info, Jasmine texted me saying ”since we have your credit app/deposit we will hold the vehicle unless you would like to not proceed” Their first OTD quote included a $395 VIN etching add-on and was also $250 higher than the advertised website price (I provided a screenshot of). After I referenced SB478 banning required add-ons, they removed the etching but still kept pricing $250 above the website using the excuse that other people had expressed interest and it was a bug that was no longer live (I was able to get it to provide the same price again after they claimed this) After numerous texts/calls, I was told a manager approved honoring the website price and that a final revised OTD reflecting the advertised pricing would be sent. I was then resent the previous quote that was $250 high which I pointed out, and the response was “Wow you’re right let me get that fixed” While waiting, I emailed the deposit/CC information since we had verbally agreed on terms. After over an hour of waiting for the corrected OTD price sheet and contacting multiple employees, I received a call from Ryan. Despite no warning and it being less than three hours after being told the car was being held for me, Ryan said they were not holding it and were selling it to an in-person buyer that evening. I asked to speak with the manager and was told the manager was out and neither myself or Ryan could reach him. I was later informed Ryan is actually the owner of the dealership and that he was the one that made the decision to rescind the deal after personally approving it. It's absurd it took hours of back and forth between six phone calls and dozens of text messages just to get a dealer to sell a vehicle at their own asking price. Then after all that just decide to not honor the hold that was confirmed IN WRITING is something else.

I had a great experience at Sedano Ford. - trail2texas

I had a great experience at Sedano Ford. After waiting a long time for my special order to arrive - I was treated well by an experienced salesman, Victor Santana. He knew what to show me how my hybrid works while I was driving. The finance officer, Robert, a fellow Veteran, also showed me how my private financing was a better option than Ford’s own financing. I was under NO pressure to buy anything that I didn’t want. Dealer options were presented but it was my choice to accept. I will purchase another vehicle here if needed. Stu Strebig- Bay Park, SD