178 California Ford Dealers

We were extremely satisfied with the service. - jim_sue_prince

We were extremely satisfied with the service. The service advisor Lillian was professional , and did a good job checking us in for service. Gary and Broc helped us straighten out some concerns about the warranty.

Had a really great experience buying a car from CarMax. - ldukebling

Had a really great experience buying a car from CarMax. No pressure was really nice. Did research on the car and found that everything was upfront. Would definitely purchase again from Carmax

The service team at woodland ford is the best I have - Craigruport

The service team at woodland ford is the best I have encountered. I’ve dealt with many dealerships and their team is thoughtful, courteous and empathetic. They always go above and beyond to create a seamless experience.

Completely dissatisfied. - bejeanine028

Completely dissatisfied. I'll never go back to Ford. They do not want to help. All they want is your money. And if you don't want to pay their outrageous prices, you might as well be invisible. I waited for an entire hour for my vehicle to be brought to me when I was told it was ready for pick up. Then Rudy tried to tell me that there was "standing water throughout" the entire vehicle, which there was not. Anyway, I will not waste any more of my time, money or energy visiting this manufacturer ever again. And will also probably never buy another ford.

What is the point of an appointment when walkins are - For602

What is the point of an appointment when walkins are taken first? Three people with out appointments were waiting for the door to open when I got in line. I had a 7:30 appointment and all three vehicles were serviced before mine. I was still waiting when all three people left.

They were great! - gilbert9288

They were great! They went to Visalia to get the color of Bronco my wife wanted and gave us a fair price on our trade in. We are very happy with Greenwood Ford.

Great service and fast delivery. - codyb52

Great service and fast delivery. Jason was great about communication and follow up. I was able to surprise my wife with the vehicle the same day I paid for it.

Excellent customer service! - vverkler

Excellent customer service! Friendly and knowledgeable. Love the new location. Our salesman Vinny was so helpful and answered all our questions.

Outstanding Dealership Experience Shipped vehicle from - ACR

Outstanding Dealership Experience Shipped vehicle from Wilmington CarMax, North Carolina to Canoga CarMax Our visit to the Canoga CarMax dealership was marked by an exceptional level of service and efficiency. From the moment we entered, we were warmly greeted by attentive staff members. The entire process was streamlined, with minimal waiting, ensuring a smooth and pleasant experience. Efficient and Friendly Service The staff demonstrated both friendliness and professionalism, addressing our needs promptly and courteously. We never felt rushed or neglected, and our questions were answered clearly and efficiently. Pressure-Free Environment At no point did we feel pressured to purchase the vehicle or any extended warranties. The team respected our decision-making process, allowing us to explore options at our own pace. Overall, the CarMax experience was welcoming, efficient, and a stress-free environment, making it one of the best experiences we have had at a dealership.

I stopped here for an oil change because of the reviews. - Caniactrucking

I stopped here for an oil change because of the reviews. They pulled my truck in within 30 minutes which made me happy. The service advisor told me max time would be 1 hour. After 2 hours I kept looking at the service bay where my truck just sat. After watching 3 technicians huddled together laughing and joking I finally asked my service advisor what the problem was that my truck was just sitting there. He called and told me the tech assigned to my truck said it would be another 5 minutes. 20 minutes later they finally pulled my truck out. Very frustrating considering I was at the dealership for 3 hours for an oil change! Also I was told the cost would be $179.95. Then when I was going to pay I was told that the truck needed a little more oil than anticipated and the cost was $197.10 What? How many oil changes has this dealership done on an F350 to where they would know how much to charge? What a disappointing experience here!

My salesperson, Bill, was very professional and - flynnhart1

My salesperson, Bill, was very professional and transparent about everything throughout the entire process of ordering and delivering my new vehicle. The entire staff is courteous and treated me very well. Highly recommended.

Top notch service! - shawna.mahoney

Top notch service! This is the 3rd car I have purchased and will definitely return for my future needs.

Great customer service and very professional. - Mnavidi

Great customer service and very professional. Fund and friendly environment . Highly recommended. Thank you carmax

The service department was great. - treverr

The service department was great. Debbie and tim awesome. Mike in finance. Just so so

I came in without an appointment and they were able to - Sherylb1

I came in without an appointment and they were able to work me in and get my truck back to me quickly. Thank you for your help AJ.

Selena Mario was very helpful he helped me to find a good - rodjua795jrnfjr.com

Selena Mario was very helpful he helped me to find a good truck at Ford

Marty good. - Jaron.macmootry

Marty good. Marty is brother. Marty good brother and good dealership. Very good yes okay.

The sales rep was knowledgeable and was able to answer - mmeza521

The sales rep was knowledgeable and was able to answer all my questions. From start to finish it was very easy no pressure and no hidden fees or surprises. They were upfront about pricing. The finance manager wasn't pushy to try and get us to buy services we didn't want.

Angel was a huge help with the purchase of my 2023 Dodge - Dmeier1965

Angel was a huge help with the purchase of my 2023 Dodge Charger! Angel ensure that all the paperwork was ready so that when I got to the dealership, I spent very little time there signing. I would recommend the dealership to anyone looking to purchase a new or used vehicle.

Excellent customer service by Anthony Garza and team. - taphelps425

Excellent customer service by Anthony Garza and team. I received full communication regarding vehicle pick up, service, and vehicle drop off. The team that picked up and dropped off were very professional and took care of my vehicle. I received a call from Tyler, in warranty about my drivers seat concern. He was extremely professional, followed through with phone calls to keep me updated and took care of the issue. I highly recommend All Star Ford.

We took our truck in for electrical recall issues. - Mark

We took our truck in for electrical recall issues. They repaired them and upon getting our truck home our lights were staying on. Google said that this could be a problem with our battery. We replaced the battery and that battery went bad within a few hours. We returned to Perry Ford and they said our alternator had gone bad coincidentally. They replaced our alternator under extended warranty but when we picked up our truck the drivers side headlight had gone bad. When we complained to the service tech, he said we never check things that our customers don’t complain about. We took our car in for an electrical problem not a problem with the headlight. Why would we complain about a headlight that was working before we brought the truck in? The service tech said he could not get a headlight in until 8 days from today. He said not to worry, we can take the truck into the shop when we get to Texas at a new $100 deductible. He said he would waive the $100 if we bring the truck back with a s*** eating grin after he knew the truck would be out of state. TERRIBLE EXPERIENCE. Will never return to Perry Ford.

I had a truly wonderful experience at Perry Ford! - Odette

I had a truly wonderful experience at Perry Ford! Frank, Jim, Brian, and Maurice were all incredibly kind, professional, and easy to work with from start to finish. They made the entire process smooth and stress-free, and I felt genuinely supported every step of the way. I absolutely love my new Bronco—it’s beautiful, fun to drive, and has everything I was looking for. I couldn’t be happier with my purchase or the service I received. Thank you to the entire team for making this such a great experience!

Bought a car from them March of last year. - 41fourteen

Bought a car from them March of last year. Received a safety recall in September. It was there 5 months until late February of this year. When I got it back they initially tried to charge me $500 because the battery had gone bad since it was sitting idle in the service department for 5 months. It was missing a back panel on the right side and the driver side window was damaged. Mind you I just got this car in March. I brought it to the service attendants attention and I mentioned that there were pictures taken of the car when I first got there so he can use those to verify my claim. The service attendant proceeded to get belligerent with me, started swearing at me and claiming he didn't like my xxxxx attitude.

I am writing to formally raise concerns regarding - Shelley

I am writing to formally raise concerns regarding misleading advertising and pricing practices at your dealership. The vehicle price advertised was not the actual price required to complete the purchase. After I proceeded based on the listed price, the dealership increased the total by over $3,000 through mandatory add-ons. When I cited California SB 478 (the “Honest Pricing” or “Hidden Fees” law), the manager became hostile and stated that if I did not agree to pay for LoJack, the dealership did not want my business. SB 478, effective October 2023 as an amendment to the Consumers Legal Remedies Act, requires businesses to advertise the full, all-in price and prohibits undisclosed mandatory fees. The manager further stated he was unaware of SB 478, which does not excuse noncompliance and may explain the dealership’s unlawful advertising practices. This conduct appears to constitute deceptive advertising and bait-and-switch tactics in violation of California law. I am documenting this experience accordingly. Sincerely, Shelley

Towne Ford both in the Sales department and Service - jeff.frishof

Towne Ford both in the Sales department and Service department needs a complete overhaul. Tried to purchase a new F150 in 2020, told the staff what I was looking for, left them my business card. Never got back to me. Bought from another dealer. Now recently in service, I had an appointment for tire replacement and alignment. Dropped the truck early, 4 hours later they started and were unable to complete the alignment, telling me I needed to reschedule. Left an email with the GM, and four days later, NADA.

I WAS TOTALLY OVERWHELMED WITH UPSELLS AND THEN ANOTHER - psglenn1120

I WAS TOTALLY OVERWHELMED WITH UPSELLS AND THEN ANOTHER SET OF UPSELLS FROM MECHANIC. MECHANIC SUGGESTED 220.00 FOR TIRE ROTATION, AS LUGNUTS WERE IMPOSSIBLE TO GET OFF, NEEDING ALL NEW ONES. I TOOK THE CAR BACK TO AMERICAS TIRE COMPANY, WHERE THEY HAD NO PROBLEM. ALSO MENTIONED BRAKE PADS WERE OK AFTER MECHANIC SUGGESTED PADS FOR 506.83. ALSO RECOMMENDED A BRAKE FLUSH WHICH WAS DONE LAST OIL CHANGE. I FEEL LIKE OLD LADIES ARE AN EASY MARK.

I spent most of my weekend shopping for a new truck and - Scott

I spent most of my weekend shopping for a new truck and found what I was looking for at Chino Hills Ford with Aldo’s help. Aldo was super helpful through the buying process and made sure to answer all my questions.

I purchased a Ford Bronco in Fort Worth Texas. - Frank DellaLibera

I purchased a Ford Bronco in Fort Worth Texas. A decal on the vehicle was damaged at the time of purchase and I was told I could take it into any Ford dealer and it would get fixed. When I got back to California I contacted DCH Ford of Thousand Oaks and David Pat gave me the run around and did the same thing to McDavid Ford in Fort Worth. David Pat had excuses why he could not fix it under warranty. After multiple discussion I basicly gave up on David Pat. I called Envision Ford in Oxnard - they had me stop by - took pictures - sent info into Ford - and within 24hours contacted me stating that Ford said is was fully covered. My new Bronco is being taken care of but not to the lack of professionalism of David Pat.

Amazing dealer got me a raptor R at Msrp literally - Emancobalt

Amazing dealer got me a raptor R at Msrp literally unheard of love these Guys!

It's places like this that are why people HATE - brianccade

It's places like this that are why people HATE dealerships! I attempted to buy a used 2022 Mustang Mach-E GT (VIN ending 2119) from Star Ford Glendale at the $27,539 “Star Price” shown on their website. Since I’m ~400 miles away, I requested an out-the-door quote and to hold it with a deposit while I arranged a cashier’s check and travel. After some back-and-forth providing info, Jasmine texted me saying ”since we have your credit app/deposit we will hold the vehicle unless you would like to not proceed” Their first OTD quote included a $395 VIN etching add-on and was also $250 higher than the advertised website price (I provided a screenshot of). After I referenced SB478 banning required add-ons, they removed the etching but still kept pricing $250 above the website using the excuse that other people had expressed interest and it was a bug that was no longer live (I was able to get it to provide the same price again after they claimed this) After numerous texts/calls, I was told a manager approved honoring the website price and that a final revised OTD reflecting the advertised pricing would be sent. I was then resent the previous quote that was $250 high which I pointed out, and the response was “Wow you’re right let me get that fixed” While waiting, I emailed the deposit/CC information since we had verbally agreed on terms. After over an hour of waiting for the corrected OTD price sheet and contacting multiple employees, I received a call from Ryan. Despite no warning and it being less than three hours after being told the car was being held for me, Ryan said they were not holding it and were selling it to an in-person buyer that evening. I asked to speak with the manager and was told the manager was out and neither myself or Ryan could reach him. I was later informed Ryan is actually the owner of the dealership and that he was the one that made the decision to rescind the deal after personally approving it. It's absurd it took hours of back and forth between six phone calls and dozens of text messages just to get a dealer to sell a vehicle at their own asking price. Then after all that just decide to not honor the hold that was confirmed IN WRITING is something else.