301 California Kia Service Centers

Friendly professional service with explanation of service - kathycallon1818

Friendly professional service with explanation of service work. Comfortable waiting areas and appointment choices worked with my schedule.

Very nice… As bad as Kia Cerritos was, Mission Viejo was - Jday

Very nice… As bad as Kia Cerritos was, Mission Viejo was totally great. They value the customer when Cerritos treated you as a bother to them. Cerritos said leave your car for a few days with no loaner and sign for a possible $300 charge and why don’t you do other maintenance…Mission Viejo said we will check the warranty issue for free and if we need to order the part you can come back at your convenience to replace it at no charge. I will drive the extra hour to use Mission Viejo again!

Marisol was very helpful, she answered all the questions - castillo19b

Marisol was very helpful, she answered all the questions I needed. Very friendly and nice .

I have had a great experience every time I've visited - lanjerron

I have had a great experience every time I've visited Selma Kia both sales and service. The service department is extremely efficient and the employees are very helpful and friendly.

My technician, Marco, was very thorough, found the - lynneavp

My technician, Marco, was very thorough, found the problem and fixed it quickly, taking time to explain everything to me. Very reasonable charge, too. I'll definitely use these guys again!

I was very pleased with the service I received on my - Johnny

I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.

Advisor was knowledgeable and got us in and out within 40 - thanh926

Advisor was knowledgeable and got us in and out within 40 minutes instead of having to put us in a loaner vehicle and drive back and forth

Very personable and helpful as well as thorough in - hulfamx5

Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia

I have been with this dealership for many years. - bowmaukong

I have been with this dealership for many years. I have all of my Volvos service my Auto Nation Volvo and my service advisor, Sang have been excellent and trust worthly. In fact, Sang sold me my 203 XC60 and 2021 V60 and not someone from the sales floor.

The dealership was wonderful, when the repair of my old - donaldkhansen

The dealership was wonderful, when the repair of my old car didn’t work out I was given a great deal on anew K4. Rafael was great, he really took the time to see that I was happy with it, he also helped explain all the details of the car on the following day because I was short on time for another appointment on the day of purchase.

It took quite awhile but they kept letting me know how - staylor1912

It took quite awhile but they kept letting me know how much longer it would be so that was nice

Excellent , friendly , fast service! - MoniqueL

Excellent , friendly , fast service! I appreciate that Dung called me upon arrival and called me when he finished.

Mr Eric Espinoz,is a very friendly person he helps you - vernalee1130

Mr Eric Espinoz,is a very friendly person he helps you answers your question when you don't understand, his customer service in outstanding, will recommend KIA OF DOWNTOWN. TO ALL MY FRIENDS ,,HAPPY HOLIDAY

As always everyone was friendly, professional and - sylgem

As always everyone was friendly, professional and delivered as promised. Waiting room was clean and well stocked with snacks and beverages.

Excellent service, simple scheduling professional - Seabat1624

Excellent service, simple scheduling professional technician, convenient option better than surrendering your vehicle to a dealership for a day or more!!!!

Brian was great and explained what service would be done, - Cherylgifis

Brian was great and explained what service would be done, this was my first visit and I left very happy and will return anytime I need service on my 2023 Kia Forte.

2 minutes ago NEW I locked my keys in the trunk! - mcg68.np

2 minutes ago NEW I locked my keys in the trunk! Nobody could open it! I had it towed to Kia San Bernardino and had the most incredible service! EVERYONE was very polite and so helpful and kind to me. They did an amazing job getting me into my car which was no small feat! They worked so hard and persisted when met with several challenges! I was really stressed when I arrived and was treated with such kindness, it meant so much to me!! Mike, and his entire team, showed such generosity, and I will pay it forward. There are good people in this world, and a bunch of them work at Kia San Bernardino! This is the best experience I have ever had at a service/dealership center. I can't express my gratitude enough!! Go here for all your Kia needs!! They should be very proud of their success in providing excellent service!!!

I been told all my life to avoid dealership service - Kennethdee1soulzz

I been told all my life to avoid dealership service departments because they strong arm you. But not this one! I went in for a recall and a service and Freddy helped me out. Freddy informed me of the service interval for my vehicle and helped me understand what the milestones are for my vehicle and when the big services are due. Got me taken care of and on my way! Thank you Freddy in the service department and Elk Grove KIA! Keep up the good work!

Great service and pleasant staff! - sdevivo_54

They always give me great service and are very friendly. They even checked out a couple of issues I thought I was having with my Kia Optima. I still love my car and it’s 3 years old now! They even give you a complimentary car wash with the oil change service! And I love the fresh doughnuts they have in the comfortable waiting room with big TV!

Great experience , come here for service always good... - jason.quirarte

Great experience , come here for service always good attitude with staff and prompt services on my car.

Best Service - JanelleRoselli

Out of all the service centers I’ve been to, Weseloh Kia is my favorite. They are friendly, informative and quick. Everything is always explained to me and my car is always clean. They have great customer service, integrity and honesty. I would definitely recommend!

I had an excellent experience when visiting this - alvarado22

I had an excellent experience when visiting this dealership. Initially came in for routine maintenance on my then Kia Telluride and was greeted swiftly by service representative Kevin who also took his time to showing me to the waiting area and gave me updates on time frame on when my car would be ready. I then was later greeted by Angel car dealer who was very cordial and asked if I would like to take a look around to see Kia’s latest models.

I am updating my prior 5-star review for service at the... - melanieesquivel

I am updating my prior 5-star review for service at the Stevens Creek KIA for our first Sorento back in October 2017. We have since gotten a second Sorento, and we will continue with doing all of our maintenance through the dealership. We have found our experiences with the service department to be excellent, each and every visit. It is always easy to schedule a convenient appointment. Daniel and Lizzette are very knowledgeable and I appreciate that they have been able to aid us in keeping our Sorento maintained without paying for unnecessary service. With COVID, we have been working from home and driving far less than before. I’ve had my Sorento for a year and I haven’t even hit 9k miles. Even though the schedule called for a 15k interval service, Lizzette recommended the usual maintenance service of oil change and tire rotation. She even applied the online coupon price for me! I also appreciate that the Service Department is taking so many precautions to keep customers and their employees safe. Everyone is always wearing masks properly, and they always return a clean car to me. 5 stars!

good service with complimentary multi-points inspection - thnyunt

good service with complimentary multi-points inspection and car wash. waiting room was also nice.

I dealt with Jose after needing a software update and to - Scott

I dealt with Jose after needing a software update and to process a recall on my Telluride. He is professional, very courteous, and was able to keep me informed through text message at every stage of the process. Because of his service i will continue to service my vehicle at Kia Cerritos.

I would like to thank you Tom. - gavinelder11

I would like to thank you Tom. You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issues I could not afford at that time but my Toyota Tacoma running like a clock at 200,000 miles plus. Thank you for all the teamwork involved in keeping me from walking but at 210,000 miles Toyota is the way to go especially with parts replacement , go Toyota!!

The best service I have ever received at this location. - mpalty

The best service I have ever received at this location. In the past the service advisors would never call with updates. This advisor not only was extremely prompt with calls, he had excellent communication with the repair that was needed. The repair was done super fast. I felt extremely valued at a customer with the welcoming friendly service. In the future I prefer to only work with Armando.

Thank you to Scott and Chris for their attentive, - zmx

Thank you to Scott and Chris for their attentive, professional service—your prompt follow-up, clear communication, and willingness to resolve my issue exceeded expectations, and I genuinely appreciate your help