61 Florida Kia Dealers

Ryan goes alllout for his customers. - ryanwiiire

Ryan goes alllout for his customers. Really good customer service! Felt very good about doing business with him!

The service agent Adrian was very professional and - martin.coronado

The service agent Adrian was very professional and courteous and explained the worked that needed to be accomplished in will definitely return here.

Wednesday was great very helpful from the beginning to - Osiris_2001us

Wednesday was great very helpful from the beginning to the end came a long way made it easy

Ryan has always made me compforted when he has my car in - Bobbrownjr1951

Ryan has always made me compforted when he has my car in his hands. Very friendly

A very rude and unpleasant person. - Fernando

A very rude and unpleasant person. I am a customer at Miami Lakes and went in for a service. He wanted to charge me $140 when there is an $89 coupon available on the website. When I showed him the coupon, he became angry, insulted me, and treated me very poorly. I believe this company should not employ people like this, as they create a very negative experience for customers.

Very clean place & customer service is great you go - REGALADOBARBARITA

Very clean place & customer service is great you go for service while u waiting video is send showing you the car when it's in the back of the shop and they are very detailed what needs to be done and you in and out love kia

I have bought 2 vehicles from Tim/Chris and I'll probably - Jeremy.Swank

I have bought 2 vehicles from Tim/Chris and I'll probably go back when I need another.

The people we dealt with were so kind and helpful! - laceyhjoseph

The people we dealt with were so kind and helpful! They went above and beyond for us.

Excellent service; Gabriela made us feel right at home, - Marcos

Excellent service; Gabriela made us feel right at home, and we truly appreciate her help.

General Manager Jeremy Thompson and Service Manager Billy - KOSTA

General Manager Jeremy Thompson and Service Manager Billy Gent are refusing to handle consequential EVAP damage after a messy, negligent short-block engine swap. Left my engine bay covered in splattered oil, failed post-repair TSB diagnostic calibrations, and subjected me to a 7-hour punitive wait. Formal complaints are being filed with Kia Corporate, the Florida Dept of Agriculture (FDACS), and the Florida Attorney General."

One of the best experiences, so far, in purchasing a new - crd77

One of the best experiences, so far, in purchasing a new vehicle. Salesman Darien was fantastic, and the sales manager we dealt was wonderful. I purchased a 2026 Kia Carnaval and I am in Love with it! I would definitely recommend Jenkins Kia

This was the best car buying experience ever… on EVERY - dlgreene57

This was the best car buying experience ever… on EVERY level, from the greeting to the finance guy!

Great day at the dealership, Manny Hernandez was - erodrig3

Great day at the dealership, Manny Hernandez was excellent in the sale of our 2926 Sorento . I was super happy in the price we got for the car and recommended anyone looking to buy a Kia to visit Jenkins dealership in Cacoa Beach. Great price and salesman. Ask for Manny Hernandez. Thanks to everyone.

Heather and David was top nothing and stellar. - Pineappletree6960

Heather and David was top nothing and stellar. Very customer forced and patient answered all questions with no pressure couldn't have asked for a better experience. Sincerely Johnny PEACOCK

Evelyn was very helpful and kept me apprised of what was - Phyllis Slavin

Evelyn was very helpful and kept me apprised of what was going on. She also helped me with coupons to ease the expense. Thank you Evelyn for helping and being considerate. Phyllis Slavin

I recently had a wonderful experience purchasing a - bj661041

I recently had a wonderful experience purchasing a Certified Pre-Owned Kia Sportage EX from Boniface Hiers Kia in West Melbourne, Florida. The dealership is beautiful, modern, and has an impressive selection of Kia vehicles to choose from. From the moment we arrived, it was clear that everyone was committed to earning our business and making us feel like family. Let's face it—most people don't look forward to visiting a car dealership. Boniface Hiers Kia completely changed that perception for us. The entire experience was enjoyable, professional, and stress-free. In fact, we can't wait to come back for our next vehicle! Our salesperson, Sandi, was absolutely outstanding. She, along with her associate Steve, made the entire car-buying process worth the trip to Melbourne. Sandi worked tirelessly to make not just one, but two vehicle purchases happen for us. She kept us informed every step of the way, answered every question, and truly went above and beyond to ensure we had an exceptional experience. She is a true ambassador for both the Kia brand and the Boniface Hiers Kia dealership. I'd also like to recognize Frank Whiteley, whose referral led us to Boniface Hiers Kia, and Sales Manager Daniel, whose efforts behind the scenes helped bring both deals together. These purchases simply wouldn't have happened without their teamwork and dedication. Thank you, Frank, for pointing us in the right direction. Thank you, Sandi, for treating us like family and making this one of the best car-buying experiences we've ever had. And thank you to Daniel, Steve, and the entire Boniface Hiers Kia team for going above and beyond. We'll definitely be back when it's time for our next purchase, and we highly recommend Boniface Hiers Kia to anyone looking for an honest, welcoming, and first-class dealership experience.

This has gone from being a great purchase to a nightmare. - Tadhg K

This has gone from being a great purchase to a nightmare. I came in from out of state in order to purchase a 2024 Honda CRV EX. The car itself has been great, runs fine, and only defect of not having side doors automatically open when you put your hand on drivers side door. However, the deal behind the car has been nothing but deceitful as I have come to learn over this past week. The MSRP on the car was $26,194, and now granted I knew there were gonna be a few more things tacked on too but I also knew I had a few other options down the street (albeit those CRVs being a year or two older than this one) in the event I didn’t like the number I was given. When I sat down at the table, they wanted around $30K, not terrible but not really favorable in my opinion either. I gave the guy my “walkout the door”(ALL fees and taxes and what not included) at $28.5K. He wasn’t crazy about it and then pulled up the second page (that I had already seen previously) of how much everything would be - MINUS TAXES ASIDE AND ONLY TAXES ASIDE - which came out to be $27,632 USD in full price. He went back to his people and after 15-20 mins of chatting, he came back and agreed to my $28.5K as the complete out the door number right then and there!!!! I had already gotten an insurance policy for this car, put down a $1K deposit to hold it, planned out an entire 3 day trip up the east coast and just wanted to start getting back at this point as I had an 8 hr ride to Charleston. The $28,500 was the final price for everything (or so I thought) and I had gotten a fairly good deal. Fast forward to last week, as im filling out the title and registration application for Massachusetts, my rep tells me NO TAXES WERE PAID according to my purchaser docs. The $28,500 only included an electronic filing fee and “pre-delivery” charges. But nothing else. The salesman absolutely lied to my face and screwed me out the door. I should have been better in looking over what I got and not being so trustworthy of these people, and shame on me for that. But then it also make me think, if everything for the car without taxes was $27,632 and I paid $28,500, what did I pay an extra $868.00 for?!? Talk about deceit with a smile of screw Best part though, they still haven’t titled the car over to me after nearly being two weeks since I purchased it (05/09). I have called twice trying to speak to rep (Matt) and Business Manager (Chem) and have gotten only a call back from a different manager who had NOTHING to do with the sale of the vehicle. Buyer Beware. Would NOT do business with again and am considering all options to remedy this situation. But don’t sign their agreements. Get a lawyer or paralegal to look it over and compare the fine print to what they originally try to tell/sell you on.

Kevin had key dealership bureau beach Kevin at Vero - Deorahgreer

Kevin had key dealership bureau beach Kevin at Vero Beach, Kia.\n Shows excellent.\n Compassion to all his clients, I've been dealing with Kevin for at least 10 years, and he's wonderful and honest.

I'm updating my previous review because, unfortunately, - KJF

I'm updating my previous review because, unfortunately, my experience changed after the sale. In my original review, I said there were no surprises—and at the time, that was true. However, today I received a letter from Kia stating that I owe $1,661.83 for my previous lease. When I purchased my new vehicle, I was told that Rick Case Kia would take care of everything related to my old lease. After receiving the letter, I texted Michael to ask what it was about. He responded by saying I had signed paperwork acknowledging that I was responsible for my old lease. While I did sign the paperwork, Michael explained it to me at the time by saying that my balance would be $0 because Rick Case Kia was taking care of everything. Based on that explanation, I believed I had nothing further to pay. Now I'm being told I owe over $1,600, and I feel misled and deceived. What started as a positive buying experience has turned into one of frustration and disappointment. I trusted what I was told, and I don't feel that trust was honored. Here is the old review: I have to say, Michael Beltran was amazing to work with. I completed the entire deal through text, which was perfect for me as a busy mom of three with a demanding career. The deal was exactly what he said it would be—no surprises. He even helped me set up the digital key, which had me completely confused. After having an awful experience at another dealership, working with Michael was a breath of fresh air. When it's time to buy our next Kia, I will definitely be reaching out to him again. Highly recommend!

Worked with Karl in the finance department he was - Rhomovich

Worked with Karl in the finance department he was awesome, thank you Karl for everything.

SERVICE DEPARTMENT EXPERIENCE I purchased my Kia many - tphinazee86

SERVICE DEPARTMENT EXPERIENCE I purchased my Kia many years ago through Roundtree Moore Kia in Lake City, and I have used their services for several years. Over this time, I have seen some people come and go, but their current employees are quite impressive. For example, the new Kia that I purchased at Roundtree Moore in 2019 has nearly 100,000 miles, which means my factory warranty will soon expire. I was concerned and unsure of what I should have done and or inspected before the end of my warranty. Alternatively, how could this change the future service of my vehicle? And of course, the question we all want to know: how much will this cost me? Filled with unanswered questions, I called the store and spoke to an Advisor named Megan. She was amazing! She was the most helpful person that I have dealt with, not just at Kia, but surpassing all of my recent customer service experiences. What was impressive was that Megan asked me what I needed and actually took the time to listen. She then made recommendations on the services that were offered and showed me how they differed. Megan made sure to explain how each service addressed my concerns. She then created what seemed to be a personalized service plan. I was highly impressed with her knowledge and attention to detail. Lastly, she was so humble when I mentioned her great service that she was sure to give credit to Jeffery and all of the service technicians who make Rountree Moore Kia great. Thank you, Rountree Moore Kia, Megan, and Jeffery. Your service was outstanding today, and I remain your loyal customer.

I brought my Kia optimal in with a faulty abs module that - willie0912

I brought my Kia optimal in with a faulty abs module that in my opinion should and about 5 mechanics opinion should have been replaced free of charge under a Kia corporation recall. Since the car was just out of warranty the dealership said they could not do anything about it. I filed a complaint with Kia corporation and got no place with it. After contacting Dyer Kia and explaining the situation to Dave Vocci the service manager he manager to get me a 50% refund on the repair. It was a lot of aggravation but at least Dave worked with me. Thanks Dave

That Allen & J Kia are the worst of the worst we had paid - DS

That Allen & J Kia are the worst of the worst we had paid to have work done on our car and they said it was finished and we left there only to find out they did absolutely nothing! They didn't do a thing they are so full of EVIL, DISHONESTY and DECEPTION don't trust them!!! The service manager there is useless comes out to me with an attitude even through it knew what it didn't do he is no good! You need to think twice about coming here to this place!

Just want the sale. - Shunt629

Have been doing business with this dealership for over 6 years now and never had a complaint until this last year. Traded in two cars and was told I wouldn't have to make any payments or pay any fees after trading in and leaving with two new cars, BOTH WITH HIGHER MONTHLY PAYMENTS. And two months later got hit with notices about "late payments" on the car I traded in, and "damage fees" on the second car I traded, which had no apparent damage when I traded it. It has been over 6months now and I am still dealing with both of these cars and stuck having to pay "late payment fees" AFTER I NO LINGER OWNED IT, Because they didn't pay the auto loan company the full payoff. After my new contract is up, I will be taking my money elsewhere.

I worked with all the guys at this dealership in one way... - kat2665

I worked with all the guys at this dealership in one way of another. They were all very courteous and extremely helpful. I knew what I wanted and how much I was comfortable paying and they were able to work it out for me very quickly. Not having to sit for hours of negotiations like I have in other places in the past was such a blessing. I would definitely go back to this dealership again.

Salesman does not do what he says - Disappointed customer

Crowne Kia- My salesman Bill told me to bring my car back in for servicing and he would detail & fill it up with gas because it wasn't done when I purchased the vehicle. I called him twice to remind him of my service appointment that he promised me he would give me a loaner for. On the day of my appointment when I called him to let him know that I was here, he acted like he had never spoken to me before. I guess after he sold me the car, he didn't care anymore. I didn't ask for him to do this but he offered it when I purchased the vehicle. Very disappointing when people tell you but don't follow through.

My car under warranty had ac problems.I was suspicious it... - FASV

My car under warranty had ac problems.I was suspicious it had a freon leak. they "tested" the system and found no leaks and refill it with freon. A few months later had same problem . They refill the system again.Now my car is out of warranty and another shop told me the evaporator is being leaking freon for a while.Also previously had alternator problems. My car had to be towed twice to the shop and only the alternator was replaced the second time. My original battery had to be replaced and I was given another after paying a pro-rating fee. The second battery lasted less than a year. I am sure I was given a used one. The shop staff is more concentrated in listening to the radio and horseplaying on the job than doing their work.One of the shop employees said to me they don't have all the necessary tools to do the job the right way.I had my timing belt replaced at another KIA dealer for $ 399.00. They wanted $ 599.00 !!. I believe Maybe Kia has the policy of avoiding repairs or the dealer is very unproffesional.Don't recommend this place to anyone. I believe Kia make good vehicles; but this place sucks !!!