61 Florida Kia Dealers

Wednesday was great very helpful from the beginning to - Osiris_2001us

Wednesday was great very helpful from the beginning to the end came a long way made it easy

Ryan has always made me compforted when he has my car in - Bobbrownjr1951

Ryan has always made me compforted when he has my car in his hands. Very friendly

I was very disappointed that my car had not been - ESTHER.DEVAULT

I was very disappointed that my car had not been thoroughly cleaned. The floors had been vacuumed, but there were food particles in the back seat and scuff marks on the dashboard and seat backs from feet being put on them. I felt it should have been detailed or at least thoroughly cleaned and polished.

We purchased our second Kia from Kia of Orange Park - tonya_a_finch

We purchased our second Kia from Kia of Orange Park (should have purchased our first here too). From the amazing sales staff to the friendly and attentive service team they make my car shine when I drive away! Can't wait until the new building is finished so even the facilities can shine like new as well!

Experience was totally satisfactory - from start to - twaman4947

Experience was totally satisfactory - from start to finish. My vehicle was repaired beyond my expectations and the expense was less than expected. Kudos to the staff at the dealership and especially to Jeremy!

Everyone there was very kind and respectful and I had an - Bhris_sims305

Everyone there was very kind and respectful and I had an amazing experience. Alex Baumwell helped me find my car I’ve always wanted and made the whole experience wonderful. I highly recommend this dealership, they have never let me down.

Lilian was a delight, kept me informed and assisted even - kaizenro

Lilian was a delight, kept me informed and assisted even after taking ownership of the car. Great showroom with other great staff too

MAGA Discrimination at Sunset Kia in Sarasota? - laughingcat01

MAGA Discrimination at Sunset Kia in Sarasota? After arranging a day off from work, I scheduled an appointment for 9:30 today to repair the A/C and hatch door on my Kia at Sunset Kia in Sarasota. (I had purchased an extended warranty from this dealership, which is why I chose them to repair my car.) I arrived at 9:15, photos of my car were taken at 9:24. I was told it would take about 2 hours for a diagnosis, which was fine. I accepted the complementary ride home to wait. At 12:18 I texted Chris in the service department asking for an estimate of repair time. No response. I waited until 1:37 and asked again. No response. At 1:45 I texted Chris, requesting the driver pick me up to come get my car. I waited about 1/2 hour for the driver and decided they were not going to accommodate me in an appropriate time frame, so a friend gave me a ride. After 5 hours, my car was never even looked at. I must add: I had visited this dealership a couple of weeks ago, asking about the hatch situation. When I walked into the service office, neither service agent looked up to acknowledge me. In fact, no one in the office did! It took about 15 minutes of me standing there, waiting to ask a quick question, for them to even acknowledge my existence. I had the same experience today. Absolutely no acknowledgment when walking into the office. I have taken my car to this dealership over the years, as this is the second Kia I have owned. My parents have both owned Kia’s as well. I now must arrange yet another day off and bring my car to a different mechanic who actually anticipates and appreciates my business. I am highly offended by the treatment I received today, and wondered why I received zero consideration. Then it occurred to me - maybe it had something to do with my MAGA stickers on my car? I’m not sure what else it could be?

Very fast service. - Curtjt13

Very fast service. Clean and professional complex. Everyone is very friendly and welcoming. Great experience

Friendly but slow. - auman50mikeeee

Friendly but slow. 4+ hrs to change oil with an appointment. All so far for now.

Sunset Kia of Venice is the best dealership I've ever - Mary

Sunset Kia of Venice is the best dealership I've ever been in .My salesmen Bill Tyler is the best i have never had a better experience at a dealership .I would definitely recommend them to anyone buying or leasing a car .

Heather and David was top nothing and stellar. - Pineappletree6960

Heather and David was top nothing and stellar. Very customer forced and patient answered all questions with no pressure couldn't have asked for a better experience. Sincerely Johnny PEACOCK

I’m very satisfied whit Kia services, they are attentive - yomairaca

I’m very satisfied whit Kia services, they are attentive and very efficient and have an excellent customer service.

Professional staff everyone polite and efficient from - Met

Professional staff everyone polite and efficient from check in guys to coffee and popcorn lady. . I was kept informed in a comfortable very clean sitting area.

This is my second round with a Kia car: 2026 Sportage. - Victavia blandin

This is my second round with a Kia car: 2026 Sportage. Jimmy, my sales rep was absolutely amazing and Gary was able to fulfill all my needs. Everyone was fantastic, cooperative and kind. I highly recommend purchasing a car through Kia because the experience is always so thorough and smooth. I was not pressured into getting anything but only guided in a way to fulfill my request for what I wanted in a vehicle and I appreciate that the most. What a great staff they have!

Dear Airport Kia of Naples Team, I hope this message - life2lawn

Dear Airport Kia of Naples Team, I hope this message finds you well. I am writing to express my sincere appreciation for the outstanding customer service I have consistently experienced at your dealership. Since 2020, I have been purchasing Kia vehicles, and what keeps me coming back to Airport Kia of Naples is the exemplary service provided by your team. In particular, I want to commend Mike Dent, the General Manager, whose leadership and commitment to customer satisfaction are truly commendable. Additionally, Andres Cuesta, the product specialist, deserves special recognition. His extensive knowledge and expertise with Kia products were instrumental in addressing all of my questions and concerns before purchasing my new 2027 Kia Telluride SX. Andres provided a thorough and informative walkthrough of the redesigned Telluride, highlighting all its features in a way that made me feel confident and excited about my purchase. The professionalism, patience, and genuine care exhibited by the entire staff created an environment that is welcoming, pressure-free, and family-oriented. Furthermore, the dealership itself is always impeccably clean and organized, contributing to a comfortable and enjoyable experience every time I visit. This combination of excellent management, knowledgeable sales staff, and a well-maintained facility has earned my trust and loyalty. I am thrilled with my new Telluride and look forward to continuing my relationship with Airport Kia of Naples in the future. Thank you once again to everyone at Airport Kia and the entire staff for making every visit a positive experience. Warm regards, Javier Lopez

Great salesman, service department and amazing finance - nmprowett

Great salesman, service department and amazing finance guy. Turned a bad to good review this time.

I have been driving—and taking my vehicles to dealerships - toly27

I have been driving—and taking my vehicles to dealerships for maintenance, repairs, and recalls—for over 50 years. In all that time, I can honestly say I have never experienced the level of service I received from Julie Skaine at Rick Case Kia. Julie’s professionalism, dedication, and genuine commitment to customer care truly set her apart. From the moment I arrived, she went above and beyond to ensure my vehicle was taken care of as quickly and efficiently as possible. What impressed me most was her communication—she kept me informed every step of the way and responded promptly to every text and phone call. It is rare to encounter someone who takes such pride in their work and treats customers with this level of respect and attention. Without hesitation, I can say that Julie Skaine is the best Service Advisor I have encountered in all my years of car ownership. Thank you, Julie, for your outstanding service. You have earned my complete trust, and you will absolutely be my go-to Service Advisor in the future. Excellent service all around. If I could give more than five stars, I would gladly give her ten. Way to go, Julie.

Loved working with Fernando and Haly would definitely se - Instantchanger

Loved working with Fernando and Haly would definitely se d friends and family. They are down to earth people it was actually a fun experience also with my friend Michele

Took our new Kia Sorrento back for its first initial - andy k

Took our new Kia Sorrento back for its first initial service. Made a 7 AM appointment. Oil and tires done back on the road by 745. Spectacular service. My surface advisor Marshall was spectacular. He let me know exactly what was happening and where my car was in the process. I also received a video from the service department, showing me what they were doing. That is a first. Great job, Claremont Kia.

I brought my Kia optimal in with a faulty abs module that - willie0912

I brought my Kia optimal in with a faulty abs module that in my opinion should and about 5 mechanics opinion should have been replaced free of charge under a Kia corporation recall. Since the car was just out of warranty the dealership said they could not do anything about it. I filed a complaint with Kia corporation and got no place with it. After contacting Dyer Kia and explaining the situation to Dave Vocci the service manager he manager to get me a 50% refund on the repair. It was a lot of aggravation but at least Dave worked with me. Thanks Dave

SERVICE DEPARTMENT EXPERIENCE I purchased my Kia many - tphinazee86

SERVICE DEPARTMENT EXPERIENCE I purchased my Kia many years ago through Roundtree Moore Kia in Lake City, and I have used their services for several years. Over this time, I have seen some people come and go, but their current employees are quite impressive. For example, the new Kia that I purchased at Roundtree Moore in 2019 has nearly 100,000 miles, which means my factory warranty will soon expire. I was concerned and unsure of what I should have done and or inspected before the end of my warranty. Alternatively, how could this change the future service of my vehicle? And of course, the question we all want to know: how much will this cost me? Filled with unanswered questions, I called the store and spoke to an Advisor named Megan. She was amazing! She was the most helpful person that I have dealt with, not just at Kia, but surpassing all of my recent customer service experiences. What was impressive was that Megan asked me what I needed and actually took the time to listen. She then made recommendations on the services that were offered and showed me how they differed. Megan made sure to explain how each service addressed my concerns. She then created what seemed to be a personalized service plan. I was highly impressed with her knowledge and attention to detail. Lastly, she was so humble when I mentioned her great service that she was sure to give credit to Jeffery and all of the service technicians who make Rountree Moore Kia great. Thank you, Rountree Moore Kia, Megan, and Jeffery. Your service was outstanding today, and I remain your loyal customer.

That Allen & J Kia are the worst of the worst we had paid - DS

That Allen & J Kia are the worst of the worst we had paid to have work done on our car and they said it was finished and we left there only to find out they did absolutely nothing! They didn't do a thing they are so full of EVIL, DISHONESTY and DECEPTION don't trust them!!! The service manager there is useless comes out to me with an attitude even through it knew what it didn't do he is no good! You need to think twice about coming here to this place!

Just want the sale. - Shunt629

Have been doing business with this dealership for over 6 years now and never had a complaint until this last year. Traded in two cars and was told I wouldn't have to make any payments or pay any fees after trading in and leaving with two new cars, BOTH WITH HIGHER MONTHLY PAYMENTS. And two months later got hit with notices about "late payments" on the car I traded in, and "damage fees" on the second car I traded, which had no apparent damage when I traded it. It has been over 6months now and I am still dealing with both of these cars and stuck having to pay "late payment fees" AFTER I NO LINGER OWNED IT, Because they didn't pay the auto loan company the full payoff. After my new contract is up, I will be taking my money elsewhere.

I worked with all the guys at this dealership in one way... - kat2665

I worked with all the guys at this dealership in one way of another. They were all very courteous and extremely helpful. I knew what I wanted and how much I was comfortable paying and they were able to work it out for me very quickly. Not having to sit for hours of negotiations like I have in other places in the past was such a blessing. I would definitely go back to this dealership again.

Salesman does not do what he says - Disappointed customer

Crowne Kia- My salesman Bill told me to bring my car back in for servicing and he would detail & fill it up with gas because it wasn't done when I purchased the vehicle. I called him twice to remind him of my service appointment that he promised me he would give me a loaner for. On the day of my appointment when I called him to let him know that I was here, he acted like he had never spoken to me before. I guess after he sold me the car, he didn't care anymore. I didn't ask for him to do this but he offered it when I purchased the vehicle. Very disappointing when people tell you but don't follow through.

My car under warranty had ac problems.I was suspicious it... - FASV

My car under warranty had ac problems.I was suspicious it had a freon leak. they "tested" the system and found no leaks and refill it with freon. A few months later had same problem . They refill the system again.Now my car is out of warranty and another shop told me the evaporator is being leaking freon for a while.Also previously had alternator problems. My car had to be towed twice to the shop and only the alternator was replaced the second time. My original battery had to be replaced and I was given another after paying a pro-rating fee. The second battery lasted less than a year. I am sure I was given a used one. The shop staff is more concentrated in listening to the radio and horseplaying on the job than doing their work.One of the shop employees said to me they don't have all the necessary tools to do the job the right way.I had my timing belt replaced at another KIA dealer for $ 399.00. They wanted $ 599.00 !!. I believe Maybe Kia has the policy of avoiding repairs or the dealer is very unproffesional.Don't recommend this place to anyone. I believe Kia make good vehicles; but this place sucks !!!