⭐⭐⭐⭐⭐ Exceptional Service, Outstanding Commitment, and a - JMMELENDEZ
⭐⭐⭐⭐⭐ Exceptional Service, Outstanding Commitment, and a Dealership That Truly Values Its Customers!
I recently purchased a 2026 Kia K4 from DeLand Kia, and once again, they reminded me why I continue to do business with them. This marks my fifth vehicle with DeLand Kia, and throughout the years, they have consistently earned my loyalty through professionalism, integrity, and a genuine commitment to customer satisfaction.
I especially want to recognize Bryan Garcia, an exceptional young professional who went above and beyond to make this purchase possible. Bryan demonstrated an impressive level of determination, patience, and dedication. He was persistent in the very best sense of the word—never pushy, never discourteous, but genuinely committed to finding a deal that was fair, reasonable, and agreeable to everyone involved.
What impressed me most was Bryan's willingness to keep working toward a solution, even when reaching an agreement seemed unlikely. His professionalism, courtesy, and sincere desire to accommodate my needs exceeded my expectations. He didn't simply want to sell me a car; he wanted to earn my business and ensure I was comfortable with my decision. That distinction speaks volumes about his character and professionalism.
And Bryan's approach reflects what I've come to appreciate about DeLand Kia as a whole. Over five vehicle purchases, their staff has consistently treated me with respect and dignity. They listen, follow up, explore alternatives, and make a genuine effort to earn and retain their customers' trust—even when a sale doesn't appear certain.
Great customer service isn't just about closing a deal. It's about building relationships, earning trust, and treating people the right way. DeLand Kia understands that, and Bryan Garcia is an outstanding example of those values in action.
My sincere thanks to Bryan and the entire DeLand Kia team for another positive experience. You've earned my loyalty over the years, and experiences like this are precisely why I keep coming back.
I highly recommend DeLand Kia, and if you're in the market for a vehicle, ask for Bryan Garcia. He's a young professional who truly understands the value of going the extra mile!
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