2,956 Florida page53 Service Centers
My service advisor (John Shaw) was professional, - Kiersten C.
My service advisor (John Shaw) was professional, knowledgeable, honest and responsive! I can’t say enough good things about the service I received at Crown Acura!!
Top Reviewed Service Specialists At This Dealership
Service Advisor
Internal Service Advisor
My service representative of choice, Patricia Jones, has - rbloomer
My service representative of choice, Patricia Jones, has always provided excellent service. She's very understanding and keeps me apprised of service status. When possible, I always wait for service to be completed due to travel distance. Although there are Cadillac dealerships closer to my home, I prefer Dimmitt!
Gary Yeomans provides excellent service. - rodsters3334
Gary Yeomans provides excellent service. We purchased a new 2022 Corsair and our Service Manager, Allison Huilker has been with us since day 1 giving us top notch service on our car and she strives to make sure our needs are met.! We’re extremely pleased with the dealership and personalized service from Allison! GOOD JOB.......
Helpful good courteous service and staff Were able to - Leonwso
Helpful good courteous service and staff Were able to answer questions and keep me updated on repairs
Service Director
I have had my car's routine services performed at - luv4equs
I have had my car's routine services performed at Mercedes Benz of Cutler Bay since I purchased the vehicle in 2022. I can honestly say that each and every visit has been wonderful and without a hitch.
Service Consultant
Great. - VW Owner
Great. Jon made sure me and my wife got the best deal and took care of us letting us know about our issue and even though our vehicle was out of warranty, that VW would still cover it being it was a known problem. Appreciate the honesty - most dealers would have told us we're screwed and made us pay 100%, but he went to bat for us - super dude and honest seller - my wife's vehicle issues have gone away now - many thanks!
Scheduled my cars service with Rodney showed up at - jcerone
Scheduled my cars service with Rodney showed up at scheduled time my car was serviced plus a recall taken care of in less then three hours , the waiting area is very nice with coffee and cold water available also snacks.
Louis Delmar was very courteous and efficient. - Nurse
Louis Delmar was very courteous and efficient. He handled the servicing of our vehicle promptly and accurately.
A great dealership. - Kamikaze Kate
A great dealership. The salesmen and financial person here at VW St Augustine were very easy to work with. No pressure like other dealerships.
Service & Parts Director
Excellent I love working with Peggy the whole team there. - drolivera24
Excellent I love working with Peggy the whole team there. They’re very accommodating pleasant and cooperative
Service Manager
Always an easy event when my car needs service! - aemerson1031
Always an easy event when my car needs service! Outstanding customer care from arrival to pick up!
Robert was very helpful and patient. - Amy K
Robert was very helpful and patient. He got all of my car issues resolved, and it is SO much nicer to drive now. This is the first time I've really spent any money fixing it (it's a 2016), so it's been a really solid car with minimal issues. And you can't beat the free loaner car! They even came to my house to pick my car up and drop it back off once it was repaired.
Very professional and easy to work with. - whale.unreal_5j
Very professional and easy to work with. Nice facility. In the past they also picked up and delivered seamlessly.
From estimate to vehicle pick up, a smooth and seamless - Tbonz358
From estimate to vehicle pick up, a smooth and seamless experience. Got called twice a week with updates on repair progress. Finished work was second to none. This shop came highly recommended by a friend who had work done on her car. I am very satisfied with the work at the price I paid. Very professional auto body technicians made my car look like new. I was looking for flaws but didn't find any. Thank you Mike, Jon and the rest of the team for taking good care of my car.
Teresa was awesome! - Susanrclower
Teresa was awesome! She helped me get through the process and my truck was repaired. I would recommend AutoNation Collision.
The service department has provided excellent and - ryanchauffe
The service department has provided excellent and professional service. JD is an asset to BMW of Gainesville.
Assistant Service Manager
Shop Foreman
Jamie and his service team did a great job getting my - danielr
Jamie and his service team did a great job getting my truck back on the road as well as getting other repairs done while in the shop. I appreciate the hard work.
Great customer Service , very clean environment, fast in - edwardsj10
Great customer Service , very clean environment, fast in and out service also. I'm impressed.
Dealership was clean and everyone was nice especially my - aarondenkerlaw
Dealership was clean and everyone was nice especially my service advisor Christine barta. Vehicle was taken on time and washed afterwards
Chris was very helpful and communicated with us about the - missusmaxwell
Chris was very helpful and communicated with us about the issue with my vehicle promptly. Thank you for your help!
Parts Advisor
Made appt. - fire1doc1
Made appt. taken on time, excellent speedy service- In and out in no time. quality work
Aftermarket Manager
Very patient, very knowledgeable about what he was doing. - fla1813
Very patient, very knowledgeable about what he was doing. Bill likes what he does because he’s interested in helping
Thanks, Andrew, for taking care of installing the - WarriorPrincessLiz
Thanks, Andrew, for taking care of installing the rearview mirror. It's working great, I am pleased with the functionality. Thanks, Liz
Exclusive Kia Technician
As I stated in previous comments, the team did a fine job - BAILEYSDJ
As I stated in previous comments, the team did a fine job keeping me up to date on the progress of the repair. The detail to the repair was great. Happy to have my truck back too. Will recommend only this service team to folks.
Service
Brent Ackerman always makes sure I get whats needed at - LEOSHADOW1
Brent Ackerman always makes sure I get whats needed at all times, gets me the cars with attention to detail and always make sure I am communicated with the entire way, I have purchased 3 cars with him and he has made it a blast and breeze each time, thank you. -Leo Lesnikovsky oh my god and Jordan in service was phenomenal he made sure I was guided each step of the way on updates of service on my urus performante in blu eleos, thank you Jordan, -Leo
Shop Foremanhttps://www.dealerrater.com/dp/42609/profile/employees/0#
Professional and knowledgeable! - josiewangcb
Professional and knowledgeable! Detailed attention & Excellent Service!! Alex Morales is terrific!! I have service my S. class with this dealer for the last 18 years! Great experience.
I have taken my car to Napleton VW of Orlando several - Sutadarkside
I have taken my car to Napleton VW of Orlando several times over the past few years for a reoccurring issue. Each time the service staff have been professional, kind, and helpful. Roger has gone above and beyond to make sure that I and my car have been taken care of properly. Occasionally I have had long waits for parts to come in, but that is not the fault of the dealership or of the people working there, just a reality of current times. I will happily continue bringing my GTI to Napleton of Orlando for any future service needs.
Helpful, friendly, caring. - Sulisladysulislady
Helpful, friendly, caring. Communication was great. Worked with me and was on top of issues!
Porsche Service Manager
First class all the way. - dpriehs
First class all the way. Aaron was great. Timely, quality and professional. Will always recommend
The best experience I’ve had at a dealership in quite a - HOUNDMOM65
The best experience I’ve had at a dealership in quite a while !! Very impressed with the service department!
Fixed Ops