2,133 Florida Used Car Dealers

Title: Disappointed with My Experience at Greenway Dodge - Gersh182

Title: Disappointed with My Experience at Greenway Dodge Chrysler Jeep Ram​ I recently visited Greenway Dodge Chrysler Jeep Ram in Orlando, hoping to purchase a Jeep within my budget. After seeing a promising deal online, I contacted the dealership and spoke with a manager who assured me they could bring the vehicle from their Sarasota location within a day. However, I was required to pay upfront to secure the deal, which made me uneasy, but I proceeded based on the manager's assurances.​ Upon arrival the next day, I experienced significant delays before finally seeing the Jeep, which unfortunately had visible damage to the passenger door and bottom panel—damage that was not disclosed in the photos or description. The manager and salesperson attributed the damage to the Sarasota location and were initially unhelpful, stating they couldn't do anything about it. They mentioned I could get a refund, but it would take days to process and might negatively impact my credit score.​ After expressing my dissatisfaction, the salesperson eventually agreed to have the damage repaired. I brought the Jeep in a month later for repairs, which took three days without a rental car option. Disappointingly, the vehicle still showed signs of the previous damage. Additionally, the soft top, which had no prior issues, was broken the next day, requiring a $2,000 replacement that Jeep wouldn't cover.​ This experience has been frustrating and disheartening. I would caution others to be wary when dealing with this dealership.

They found the car of my choice, however I would have had - fviverito

They found the car of my choice, however I would have had to drive over 100 miles to get it. My trade in was $3,000 less than Car Max. Would you take that kind of loss? They want to buy cheap and sell high. Frank Viverito

Angel is quite possibly the worst dealer / owner you will - 66rexford

Angel is quite possibly the worst dealer / owner you will ever encounter. A compulsive liar. I made the biggest mistake of my life in purchasing an exotic car from them. They said the car had been inspected and created bogus reports (fraud) and then would not return calls once the car shopped to me. Stay away or you will be sorry. There's no one worse.

2.5 years I’ve had a car that was purchased from this - Christine

2.5 years I’ve had a car that was purchased from this CROOK & I have now had to replace transmission 3 times now! technically 4 if you count them putting a bad one in the car 2nd go round and I had to wait another week for the transmission all while having to pay towing fees and rental car fees. The fact that his own employees apologized for the owners behavior should tell you enough. Not only have I been having issues with getting my car actually getting fixed by their mechanics. I have already paid for struts, mounts are going bad, driver side windshield wiper motor is broken, paid to replace shifter bushing and now paid $1760 for the transmission (under warranty & just previously had the transmission replaced 3 MONTHS PRIOR!!)paid for a rental while I waited for them to fix the transmission. You would think since I previously had a bad experience with them, that they would replace the winder shield wiper motor at least, being that it shouldn’t happen and it makes the car extremely unsafe especially being on driver side. The owner strictly just wants your money and you will be back consistently with having to pay for issues with the car left and right. I have been on time with my payments this whole time as well, so you would think being a dealership with mechanics on site, that they would pride themselves in making the cars at least safe… shame on them. Not only do you rob people by making the cars pieces of xxxxs that are not reliable AT ALL and leaving them with no choice but to pay to get the car fixed regardless how many times beach Blvd. Mechanics “fix” the issue, but the owner is just a nasty person, extremely sexist and I guess because I’m a woman, i know nothing about cars.. he would not let me get a word in, talking about I put x amount of miles in the car in 2 months. (I work 45-1hr away from home). The transmission is on a unlimited mile warranty for x amount months. I’m fully aware of my mileage, I pay the gas as well! I have done my part getting the car maintenance done as scheduled, tires, oil change, the normal car maintenance.. thanks to this dealership I am once again struggling with money and in debt and they have made it completely impossible for me to have ANY money in my savings the past couple years. HORRIBLE 🤮

If you take your vehicle in for a recall be prepared to - Kookierack

If you take your vehicle in for a recall be prepared to spend at least $2000 or more. They told me they couldn't do the recall unless I got some other stuff done. I had no idea it was going to cost me almost $3000. Also I was told to have my vehicle towed because the recall had something to do with the brakes. I never got reimbursed the $165 for the tow fee. From now on I will drive to Jacksonville to get my vehicles serviced. I was told that this is a practice of theirs. I wouldn't be surprised if Morgan And Morgan start asking people to come fourth and file a CLASS ACTION LAWSUIT AGAINST THEM.

I purchased my Volkswagen Jetta in January 2023 at - Monica B.

I purchased my Volkswagen Jetta in January 2023 at Capital Volkswagen, and received excellent and courteous service there from Will Singleton. Mr. Singleton assisted me with the purchase in a very friendly and professional manner, answered all of my questions, and provided great guidance. I highly recommend this dealership based upon my experience as a buyer with Mr. Singleton.

I had a great experience with this dealership. - sjgarmon

I had a great experience with this dealership. I am located in Texas, so I was shopping for a vehicle virtually. I was promptly attended to by George Grecu, and he remained in constant contact with me until (and even after) the deal was complete. His assistance made for a pleasant experience. I would absolutely buy a vehicle from this dealership, and from George, in the future.

Said they did work to the vehicle I purchased. - sluhaorg

Said they did work to the vehicle I purchased. They did not. After the break work they did failed after 90 days, had the subaru examined by a subaru dealership. Then when I called them to confront them about the shoddy work, they refused to return my call. Very dishonest folks. Would avoid

Complete Fraud!!!!Bought a car on January 28th, a... - Christian

Complete Fraud!!!! Bought a car on January 28th, a Toyota Corolla 2015 and the sales rep showed a supposed clean Carfax and the ad on the car was supposed to be a “S Plus”, and the car actually is an “L” trim level (base). Well, the car had a severe accident on 2016 and the trim level is totally different from the one they offered, completely dissapointed!!!! Never buy a car from this dealership, worst ever. PS: I have called more than 20 times and they put me on hold and never call back, I suppose the manager is extremely busy...

To be fair, this negative review is only about the - Pongo

To be fair, this negative review is only about the warranty claims department at this dealership, not the service department per se. In mid-July of this year, I submitted the paperwork to be reimbursed for the replacement of the windshield wiper motor on my 2015 GMC Terrain due to a recall. The motor went bad prior to the recall. The service advisor told me that it would take up to two weeks for me to be reimbursed for the replacement. A month later, I still had no heard anything from this dealership. I called the warranty claims department and was told that it was pending but that I would be called a couple later with an update. I heard nothing from him. By last week, I still had not heard anything. I called again left a message. I was called a day later and was told that the claim was still pending. What???? It is completely inexcusable for me not to be reimbursed by this time. It also completely unprofessional for the dealership not to give me periodic updates on this claim.

Let’s start from the beginning. - jp24252

Let’s start from the beginning. I called to schedule service for my vehicle, informed them I would be dropping it off after hours. Received the confirmation of my scheduled service, where I again informed them I would be dropping it off after hours. Upon arrival of the dealership, yes after hours, the entire parking lot was gated/blocked off. I had to leave my car on a side street behind a hospital with the hopes it wouldn’t get towed, and run in the pouring rain to find the key drop location. Never once was I informed the lot would be completely closed and where I should park my vehicle. I left to go out of the country for 9 days, upon my return I was informed that they still hadn’t even determined the root cause of my air conditioning issue. After 9 days?!? I then had to stay in a hotel and get an Uber because I didn’t have another form of transportation scheduled. Finally after 11 days they found the problem. However it was communicated up until that point that they were certain the AC issue would be covered by warranty….well now they are saying it won’t be and that I was responsible for the full cost of repair. Not ideal, nor do I believe it, but fine, please just fix it. Weeks go by from start to finish. No one answers calls, no one answers texts, no one provides updates. I called 4 times in one day and each time they stated they would call me back within the hour…and nope, no call received. 16 days my vehicle was in service for. I went to pick it up and it was filthy, they couldn’t even wash it for me? And I had a nice new scratch on the drivers side door. This is a Maserati dealership and this is how you treat your customers? Seriously the worst service experience I have ever had, and I am putting it nicely.

Great friendly and approachable service at Gunther... - elyse

Great friendly and approachable service at Gunther Volkswagen. Thank you to Frank and team for making the whole process easy for me. Love my new car.

Absolutely the worst chris book is a total liar a d scam - BIGKEV

Absolutely the worst chris book is a total liar a d scam artist. Makes up imaginary items thst need to be fixed to inflate his commission STAY AWAY.UNLESS YOU WANT TO BE TAKEN ADVANTAGE OF

Rafael and EchoPark were very easy to deal with and - Alice

Rafael and EchoPark were very easy to deal with and worked with all my time frames. It was a stress-free experience and I would highly recommened this location and Rafael specifically to anyone looking to purchase a used car.

I traded a good car in and bought a car that stopped on - John 9

I traded a good car in and bought a car that stopped on way home . Rang back told not my problem.

Just purchased my new car here. - mcdonaldmatt1975

Just purchased my new car here. Heather was absolutely fantastic!! Very outgoing, fun, and super helpful!! Made my car buying experience enjoyable!! When it came time for the paperwork she was extremely efficient and had me in my new car and driving in no time at all!! So if you're looking for a new ride definitely worth stopping in here. Ask for Hearher she will make sure you get great service!!!

Rountree Moore Kia is great! - Donna

Rountree Moore Kia is great! I just bought a new 2023 Kia Carnival from them. Such a painless and easy buying process: fast, friendly, helpful, and reasonable. My salesman was Peyton Newsome! Peyton is awesome. Peyton worked me a great deal! He was friendly and wonderful cars salesman. He drove 4 hours roundtrip late at night to deliver my car. Buy from Rountree Moore Kia and ask for Peyton Newsome.

I'm so incredibly thankful for Diler's help in upgrading - steve59511

I'm so incredibly thankful for Diler's help in upgrading my car from a 2010 Ford Edge to an all-new Toyota Camry! It was an amazing experience and I couldn't have done it without them.

🚩🚩🚩The worst experience ever! - Hnegron9876

🚩🚩🚩The worst experience ever!! They sold me a car with a broken transmission , took my trade in and never made the payments until it was sold a month later with out telling me now the bank wants that money from me. 🚩🚩🚩

They sold me a 2013 Tacoma years ago. - flrealtor

They sold me a 2013 Tacoma years ago. It is still running great and still in beautiful shape. I'll be back but I'm not sure when! Thanks Dom.

Best fast and easy financing experience go see Juan - Vivianamendez32

Best fast and easy financing experience go see Juan Medina xxxx help you out forsure

Lied 2 me about the vehicle I wanted and sold me a broke car - Tech

I drove 8 hours to try and get a fair deal from them. I spoke on the phone 2 times during my drive and 2 times before my drive and they told me to come down and look at the vehicle I wanted. When I arrived the vehicle I wanted was already sold. I ended up purchasing a car that broke down 10 miles down the road. I bought a car from them and I lost. Dealerreview.com is bias and will not publish fair reviews which is why Anything on Wheels seems to have a high rating. If they deny this review again I will post on the Better Business Bureau which has a 1.5 out of 5 star rating. You guys are going to have to find new jobs where you don't hurt consumers. Find new jobs fast my friends.

PURCHASED AMG MB DEALER POINTED OUT THE CAR HAD BEEN - JGP1228

PURCHASED AMG MB DEALER POINTED OUT THE CAR HAD BEEN HIT REFUSED TRADE STAY AWAY

Not good experience at all. 30 days still no plate... - Tamara B.

Not good experience at all. 30 days still no plate number, no documents for the car, no registration. Unbelievable. Plus sold us the car higher price than on the market .

Maserati Tampa a GEM 💎 this team goes above and beyond - missmichelle7691

Maserati Tampa a GEM 💎 this team goes above and beyond to please their customers, their service is A1!! Im the lucky one to have found them’

Just took delivery of our new 2024 Range Rover Sport and - J Brown

Just took delivery of our new 2024 Range Rover Sport and the experience was perfect. Yuri is an outstanding salesperson, and he made the entire purchasing and delivery of the vehicle the best car buying experience thus far! Great Job, Yuri!!

I had the pleasure of purchasing a car from Ultimate - JJNUGENT

I had the pleasure of purchasing a car from Ultimate Motor Cars! I live in Jersey and found the car I wanted on Truecars.com. Eric was my salesperson and he and his crew took care of me like family. My purchase and shipment went seamless due to the professionalism of the staff at the dealership. You won't be disappointed!!

Bedford Auto is a joke. - ChadSr

My family was in search of a reliable and safe vehicle for our two small children. We had two people approach us stating they were there to help (sharks smell blood), we shared our request and they showed us a vehicle in our budget. We even drove it home for a test drive. We noticed the check engine light came on so I checked the codes (came back as a random misfire and low oil pressure), after bringing the vehicle back I stated that I would like for them to address these troubles before I purchased the car. They were happy to accommodate this request. Come to find out, after everything was taken care of (bottom line signed), the light popped back on as we left the lot. I brought it back twice and again they claimed they fixed it. They were just resetting the code. Im far from car savvy, being early twenties, but I was assured the problem was fixed. Why would they lie? Money. I feel i was defrauded by these people because if I knew they were just pushing a button rather than actually fixing it like they wrote on the As Is slip, then I would have never bought the vehicle. Turns out it had a blown head gasket. I was wondering why there was grease (thick) around the block. I spoke with scott the manager and again assured me he would do his best to resolve this issue. He doesnt return my calls and now its been since the end of February trying to get this resolved. Now I owe 5000.00 on a vehicle that doesn't run, and BEDFORD AUTO refuses to even help in anyway shape or form even though their mechanic and salesperson MARTY defrauded me. Thanks guys appreciate all the troubles you have caused for my family and I. If you want to be taken advantage of go here they will do it very well.

Just wanted to say a huge thank you to Mr. - Brassie1352

Just wanted to say a huge thank you to Mr. Ramirez. Awesome sales person. Mr Ramirez took the time to listen to what we were looking for. Has a great heart. Again thank you, Mr. Ramirez. The team they have there is just awesome.