55 Hawaii Used Car Dealers

So far so good thank you! - RENEE G

So far so good thank you!! Thank you Sean and thanks to the parts dept.

Very nice people, very friendly and accommodating. - agasc

Very nice people, very friendly and accommodating. Car had a scratch which was fixed on a timely manner. Very much appreciated

Friendly customer service. - IKALEOPAA

Friendly customer service. But the wait for the service to be performed is a little excessive

Vee and Rey were exceptional! - doanbruce

Vee and Rey were exceptional! I’ve purchased over 10 new vehicles and they are by far the best to work with. I wish all sales reps and managers this. Will come again :)

Just before Christmas I went into Autosource to look at a - Daniel4aloha

Just before Christmas I went into Autosource to look at a 2009 BMW z4. I've owned one before and of all the cars I've driven over the past 57 years, it was my all time favorite! Having retired a decade ago, I didn't see any means of purchasing or financing another one because of my low income and credit score. When I went in I explained to the salesman, Ray Wolmers, that I really didn't want to waste his time because I doubted that they could do anything for me, but that if he wouldn't mind taking the time I would like to give it a shot. In spite of that he was extremely patient and respectful. It took a little while, but working with Mr. Wolmers and the owner, they came up with a plan that was better than I was actually expecting! And to be honest I consider it a gift because there was no way it should have happened! I can't tell you how grateful I am for their willingness to go the extra mile (so to speak, lol) and make it happen - - and how happy I was to drive it home the same day!! At the time of this writing I've now been driving the car for about a month and whenever I've had a question, Ray has responded immediately. I couldn't be more satisfied with a sales rep or a dealership.

I had a great experience everybody was very helpful - Kurt

I had a great experience everybody was very helpful walking me through a quick and easy process

Great, consistent service from all the service advisors. - rodespinoza

Great, consistent service from all the service advisors. The service department is the best on the Island.

Our favorite dealership! - edshanahan24

Our favorite dealership! Super responsive and respectful of all our needs. Jason is just tremendous!

I have been going to Tony Volkswagen since 2013 and - e3johnson13

I have been going to Tony Volkswagen since 2013 and purchased my current vehicle in 2019. I have been very happy with my experience. The 2 vehicles I have owned have been very dependable and fun to drive. I have experienced workers that didn't have my best interest in mind but have quickly seen them disappear. I plan to continue my relationship with Tony VW.

Outstanding customer service - class act! - Bandini

Outstanding customer service - class act! Would recommend to everyone, you truly get the whole BMW experience/customer service!

Their Team work from Detailers, Service Department, - Ramon

Their Team work from Detailers, Service Department, Sales, Finance and management levels were outstanding! Don’t change!

We bought a barely used Toyota Camry here. - seismojim

We bought a barely used Toyota Camry here. An excellent car at a fair price. Quick and professional service.

Allison has been good to me, she has great customer - ganagaran

Allison has been good to me, she has great customer service- when they say they for the people “with not so good credit” they really are, I was afraid to go and she her because I knew my credit wasn’t all that great but she helped me get out of my oldie car and got me into a 2019 car. I really appreciate everything she did for me. This was the fastest car buying experience ever ! I will refer my family and friends to go and see her ! Thank you Chase for making all the paperwork go as smoothly as possible- with everyone I encountered just felt like family there. Thank you Ryan for making the car super shiny and clean- I told him no need make it fancy because my car that I’m trading in wasn’t that pretty, he said this is the job he took and making your new car look good when leaving their dealership is what he takes pride in. Thank you Kia Leeward and Ohana Auto Credit for making everything goes as easy as you say. Thank you Mike for helping in everything- Aloha !

Kellin was great to work with, friendly, knowledgeable, - vkick

Kellin was great to work with, friendly, knowledgeable, and he went out of his way to help us. We purchased a Ford Escape and the undercoating had to be carried out after we left, and he drove it back to our condo so it will be waiting for us when we return. Everything went very smoothly with our purchase.

I went to look at at other vehicles prior to visiting - WHATAREUONGLUE

I went to look at at other vehicles prior to visiting Servco Honolulu. Walked in Rodel helped me and took me around the lot to find specific features I was looking for. However I didn’t get what I initially wanted, but I drove off in an excellent priced Tacoma. Would do business again with the folks at Servco Honolulu.

I feel so blessed that I found this shop and got the... - sarahlovesalexandra

I feel so blessed that I found this shop and got the great pleasure of working with a very kind and honest gentleman named Charles. He took his time and went through all the vehicles with me that was what I was kinda looking for. He is honest, fair and more then trust worthy! I always say the best sales person is an honest one because I would recommend and family and friend to him. Even thoe the car he sold me I plan on having for a very very long time I would not dream of doing business with anyone else. because trust is everything. I would only sell and buy with Charles at Auto Biz! look no further you wount find a more honest sales man then this man! and most of are not so nice lol lol

Joel is the best. I have purchased two vehicles from Joel... - JohnnyT

Joel is the best. I have purchased two vehicles from Joel and Hyuindai Of Maui. Their prices are fair, they are honest, Joel provides unrivaled kind service with aloha. He spoiled me with great cars, easy and fast purchase, and a deal which made me very happy. James in finance is also great... good attitude and quick service.

Bought my dream Tacoma from the guys at Choice. Gave me... - Zoey Kim

Bought my dream Tacoma from the guys at Choice. Gave me great number on my trade and even beat my banks rate with there lenders! Check them out and there Huge selection of vehicles.

I've worked with Aloha Auto Depot on the last 4 cars I've - tom

I've worked with Aloha Auto Depot on the last 4 cars I've purchased and I plan on working with them again in the future for sure. Ask to work with Stephen!

This service department has absolutly no pride in... - cadillac1

This service department has absolutly no pride in themselves or their work. Lack of leadership has broken the back of the service dept. Even the sales personnel are ashamed of them.

"That's the Cost of Doing Business" - mrmarcus86

I moved to Oahu and needed to buy my wife a car. I purchased her a 2013 Nissan Altima from Waikiki Auto Sales then six days later it would not start. When I contacted the owner hoping for some sort of remediation, he told me it was "normal wear and tear... that's the cost of doing business." Fortunately, it was not an extremely expensive repair but no one expects to throw money into a car immediately after they purchase it. Waikiki Auto Sales doesn't even do their customers the benefit of checking minor problems before they sell their cars so you definitely need to bring a mechanic if you buy from them. The owner is the epitome of a stereotypical used car salesman.

Car purchase - Car4you

We purchase a car from them we were told that they stand behind there care and if anything happen call us ect .... Bad experience they want to charge you to fix there car problem even if you did not used yet I will not recommend this dealer to any one

Worst service - KAEHUKAI808

Recently tried to purchase a car and they never communicate with the customer don’t want to take your trade only rather put it on consignment and they never know how to push a deal to make it work with the banks terrible place to purchase a automobile

**Buyer Beware** Do not buy a car here they will sell you - pulley0117

**Buyer Beware** Do not buy a car here they will sell you junk, blame you for whatever problem the car has then give you the run around when it comes to scheduling repairs. I purchased a car here in May 2023 and almost immediately the check engine light comes on. I returned to the dealer and told the salesperson Peter about the problem and right away Peter connects the car up to a small diagnostic machine and declares the problem to be a “FAULTY GAS CAP” then states he would look for a replacement cap. Fast forward a few weeks later and still no gas cap, the check engine light comes on again, so I return to the dealer Peter checks the car and AGAIN states it’s a gas cap issue and that he is still looking for a replacement cap. So, after waiting more than a month for the supposed fix I am driving just a few miles from home and every single warning light this car has comes on, so I go into my local car service, and they tell me that I have a blown head gasket and that engine oil is mixing with the coolant in my vehicle. I called Peter at Max Motors and told him the problem; I sent Peter the report from the car repair service, and he told me to bring the car in. I brought the car to him, and he confirms the broken head gaskets. Peter says that he will find out what it costs to repair the car and work with me on the cost to repair it. WAIT WHAT!!! Work with me on the cost to repair a car you sold me that should have never been on the road AS IS and was not sold as road worthy. So, I waited a few days for Peter to call back and of course HE DOESN’T so I call him and yup he gives me the old “HEY I CAUGHT COVID AND HAVEN'T BEEN TO WORK” so at this point I know these guys are trying to scam me. Peter then passes me off to his manager named John who right away tires to blame me for the cars problems as well so of course we talk, and I thought we had come to some agreement on trying to resolve my car issue which turned out to be more scammy behavior. After two conversations with him in which I told him that I could not get to work, doctors’ appointments or even the grocery store Johns reply was “Well can’t you take a taxi to work or get a ride from someone else?” John then proceeds to say that he has also caught COVID and shut down his business until next Tuesday September 26, 2023, and that he cannot get a quote to fix the vehicle or help me at all until then. I even asked John did he expect me to believe that in the short span of 3 months that a vehicle would develop a cracked head gasket and faulty coolant leak system, especially when I only drive the car 12 miles to and from work with local trips. I have less than 500 miles on this car from May to September! In short instead of owning up to selling people JUNK and trying to resolve the repair issues in favor of your customer or client, you guys simply blame your customer, hide behind fake COVID claims (who even does that anymore) or simply lie about the extent of your mechanics ability to make these cars roadworthy. I will be taking my complaints to the State of Hawaii, the Department of Transportation, and any other permit or licensing source to have these guys sanctioned. Peter and Jon at Max Motors need to stop costing hard working people money and time.

Kelly came to us right away and gave information he is - Zenna

Kelly came to us right away and gave information he is friendly and helpful sales

I bought several cars from Tropical Cars while stationed... - ba1720

I bought several cars from Tropical Cars while stationed there in Hawaii. My overall experience was great. I only had an issue with one vehicle, and John replaced it with a newer, nicer car at no additional price. I am very, very impressed with the treatment I received at Tropical Car Sales. John certainly looks after his customers, especially the military folks. Its been a few years since I've left Hawaii, so if anyone runs into John, please let him know Brandon from Florida says hello.