1,329 Illinois Used Car Dealers

First class in every way. - pjri1001

First class in every way. They are a pleasure to do business with. Highly recommended.

Marvin was great and help me a lot and did amazing he got - 18roblesm

Marvin was great and help me a lot and did amazing he got me a great deal and recommend

After running numbers for several cars John was extremely - Rachel

After running numbers for several cars John was extremely patient and understanding and was helpful every step of the way.

Great salesman. - cmargolis2127

Great salesman. Very knowledgable about the vehicles, and friendly. I would definitely buy from this dealership again.

First class from the very first email. - smbivens

First class from the very first email. Drove 10 hrs to pick up my truck. All the salespeople and managers were very friendly. Very happy I chose this dealership

I purchased a used vehicle from this dealership and - tristanmiller23

I purchased a used vehicle from this dealership and experienced transmission-related symptoms the same day I took delivery. I promptly notified the dealership and sought diagnostics. Instead of repairing the vehicle, I was offered an unwind of the deal only if I agreed to a $1.50 per mile charge deducted from my down payment. I was not provided the dealership's written policy authorizing this charge and did not agree to it. I returned the vehicle, but after declining to sign the proposed unwind agreement, the dealership stated it would not proceed with rescission and asserted the original contract remained enforceable, while also referencing possible additional fees. I am now pursuing resolution through appropriate regulatory and lender channels. Based on my experience, I would strongly recommend getting all return, unwind, and fee terms fully disclosed in writing before signing anything.

I connected with Jose Valdovinos before I arrived at the - rosendogarcia

I connected with Jose Valdovinos before I arrived at the dealership. On short notice, the Gerald Nissan team parked the vehicle out front, ready for my inspection. Despite the cold weather, Jose stepped outside to greet me warmly. The negotiation process was smooth and better than I had experienced at other dealerships. We agreed on a price within my budget for the vehicle I chose. Working with Jose Valdovinos, Luke Smiely, and Mahoud Touny was truly a pleasure.

Service was timely and courteous. - Toertley

Service was timely and courteous. Service items were fully explained and options were reviewed to my satisfaction

worthless garbage they will pay to take this down. - shrnknndy

worthless garbage they will pay to take this down. take used cars to reputable mechanic. i guarantee it will be a piece of s!

This Dealership was awesome. - v.neumann

This Dealership was awesome. They made the process smooth and efficient, even when issues outside of their control came up.

Helpful and friendly staff from the welcome counter, - Michael

Helpful and friendly staff from the welcome counter, sales manager (Tim) finance department and service department (Chris)

everyone was friendly and ready to help move things along - anitak56

everyone was friendly and ready to help move things along by getting me an extra key and paying for extras that needed fixing on the car I was concerned when a month later I was contacted by Chicago police that the car I traded in was picked up with drugs and I was still the owner but Car max assured me they would handle it

I am EXCEEDINGLY pleased with the service department at - fhayzeb

I am EXCEEDINGLY pleased with the service department at the Downtown Napleton Genesis dealership especially the tremendous professionalism and follow through by service specialist Sandra Cardona. She frequently sends text messages updating the progress of the vehicle and advises when it is ready to be retrieved. I cannot express enough how grateful I am to have her as my service advisor.

Lanny Lancaster was a pleasure to work with. - Danm11302

Lanny Lancaster was a pleasure to work with. Vonce from finance was great and of course Mike Jones the sales manager was awesome!!!! Great team

Our sales person Zach did a fantastic job. - BShaw

Our sales person Zach did a fantastic job. He was patient as we narrowed our search for a new car. Ultimately, we purchased a new platinum edition pathfinder and would recommend Zach, Esteban, and Aaron to anyone looking to purchase a Nissan.

My 2nd vehicle purchased from Audi Chicago - Both have - adtaitz

My 2nd vehicle purchased from Audi Chicago - Both have been excellent experiences. Could not be happier.

Kunes of Oregon does a great job! - Family3bauer

Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.

Called service September 4th service never answered, - 1michaelhunting

Called service September 4th service never answered, Front desk picked up and said she would have them call me back. (NO Show) Called September 5th service never answered again. Said we will call you back. (NO Show). I will drive an hour before I call them back.

First this is my 4th Lincoln thru Scott Burdelik with - nstanmar

First this is my 4th Lincoln thru Scott Burdelik with Napleton Lincoln Blue island. I purchased a 2025 Lincoln Nautilus premier hybrid with the jet package. This vehicle is Beautiful! And to top of off everything was done over the phone and electronic e sign( I live 90 miles west). Scott even delivered the vehicle to my place of choice( my home town). THANK YOU Scott once again! NAPLETON LINCOLN & SCOTT BURDELIK 100%!!

Good selection of cars at a fair price. - Joseph

Good selection of cars at a fair price. The staff was helpful and got me a new car.

Robert is a wonderful salesman and treats the custermers - carterreginald37

Robert is a wonderful salesman and treats the custermers with the utmost respect thank you You everonee

Gerald Kia has one of the worst service departments I’ve - Khaleqjamal

Gerald Kia has one of the worst service departments I’ve ever dealt with, and their behavior was borderline deceptive. I brought my Kia Sorento in for a transmission issue. At drop-off, I physically demonstrated the problem to the service writer, Marty, who clearly saw it and confirmed it himself. I also requested a routine oil change and tire rotation. After dropping the car off, they gave me a loaner the next day — which now feels like a distraction tactic rather than actual service. The very next day, they suddenly claimed they could not confirm the issue at all, directly contradicting what their own employee had already verified. Later that same day, I received another call with a completely different story: They said the transmission had been replaced 10,000 miles ago by another Kia dealership and that it was grossly overfilled with DOUBLE the required transmission fluid. Let’s be clear: That is KIA NEGLIGENCE, not mine. Instead of escalating this internally with Kia (which is what any competent dealership should do), Gerald Kia tried to dump the responsibility on me, telling me I had two options: 1. Come pick up the car 2. Pay for a transmission flush Unacceptable. I then contacted Kia Consumer Affairs, opened an official case, and was instructed to leave the vehicle at the dealership while Kia handled it. When I informed Gerald Kia of this, the service manager Justin reacted emotionally and unprofessionally, demanded the loaner back immediately, and made it clear they had no interest in helping once corporate got involved. I returned the loaner and decided I was done. Suddenly, they claimed all charges were waived and I owed nothing. That’s when I asked a simple question: Were the oil change and tire rotation I requested actually done? The service writer said yes — then scrambled to find paperwork — and finally admitted THEY WERE NEVER DONE AT ALL. NO WONDER WHY CHARGERS WERE WAIVED LOL STAY AWAY FROM THIS DISGUSTING DEALERSHIP! ESPECIALLY THEIR SERVICE MANAGER JUSTIN! CALLED ME AFTER HE SEEN THIS REVIEW UPSET ABOUT IT DIDNT GIVE ME A CHANCE TO SPEAK AT ALL! HE KEPT TELLING WE GAVE U A LOANER FOR FREE FOR 1 DAY, LIKE REALLY? YOU GAVE ME A LOANER AS YOU SHOULD SO YOU DIDNT DO ANYTHING FOR ME AT ALL! PLUS THAT LOANER WAS JUST TO KEEP ME QUIET! THEN REPEATEDLY KEPT TELLING ME YOU ARE NOT A MAN YOU ARE NOT A MAN! I FELT HARASSED AND THREATENED ME NOT TO EVER COME BACK TO THE DEALERSHIP EVER AGAIN AND HUNG UP ON ME!

Once again, Anthony and Todd did it again. - Ewithers24

Once again, Anthony and Todd did it again. They made our buying a new vehicle seamless.. They are the most courteous and friendly people. This is our third purchase at this dealership and we will not make the mistake again of going anywhere else. We will always buy from them. Hopefully Anthony and Todd will be there forever.. buying a car should not be a hassle and Diepholz makes it as simple as possible. They will forever have our business and they should forever have yours as well.. next time when you’re looking for a car make sure to check out Anthony and Diepholz in Paris. We absolutely love them.

I’d like to post an update to my previous review. - prashantpadhy

I’d like to post an update to my previous review. Mike Chino is truly a gem of a manager. He personally reached out and handled the issue with exceptional professionalism and warmth. He reassured me and restored my trust and confidence, reaffirming that Gerald Hyundai genuinely cares about its customers. Jeremey Witt took care of the issue today. Thank you. A huge shout-out to Mike Chino for his outstanding support and excellent customer care!

Took my 4Runner in today to be repaired. - Lori

Took my 4Runner in today to be repaired. It needed a new battery. Keigan replaced it and did an excellent job. Tyler answered all my questions, and assured me it was fully charged.

Let's start with I hate buying a car. - Jabekins

Let's start with I hate buying a car. Pushy sale staff asking for one car payment and getting another ect.. I can say that this was by far the best experience buying a car. I started the day just looking around and not planning to buy one but the way Michael Covone listen to what I wanted and needed he hit it out of the park. I left with a great deal and in my price range that I wanted. I am so happy with my purchase. Thank you Michael..

Dealership is Great! - Lona

Dealership is Great! Any one is very helpful. Going online veiw the vehicles make it easy. I bought my daughter a car from another state. When carmax in Bloomington received, the Kia was just like the description listed. My daughter fell in love with the car. Financing was easy and hassle-free. Sales representative and manager of CarMax in Bloomington Illinois get a five star for their customer service and overall experience made easy. I would recommend CarMax to all friends and family members. I even went back and purchased a different vehicle for myself.

Desiree and Reggie was super helpful. - Anthony S.

Desiree and Reggie was super helpful.. please ask for them they are awesome. They will get you right?!

Zach Hashmi was an excellent buyer from start to finish. - Hothisukhraj

Zach Hashmi was an excellent buyer from start to finish. He sent the wire before pickup, handled shipping smoothly even though my vehicle was in California, and beat the best offer I had for the truck. The whole process was easy, professional, and stress-free. I would absolutely sell to him again—this dealership is hands down great.

Professional, informative, and polite. - robin412

Professional, informative, and polite. Made appointment on line. Got in right away. Kept me updated.