1,326 Illinois Used Car Dealers

I took my car in for a check engine light. - jrussoke35

I took my car in for a check engine light. The service writer told me that the tcv needed replacing and it was covered under an extended warranty because it was a known issue. I picked up my car and even more lights were flashing on my dash. I went right back in and I was told that now the problem is the dynamic control sensor which was caused by me being late on an oil change two oil changes ago. They told me now I need to pay to get the oil flushed and changed, and I need to make an appointment and come back, meanwhile I get 15 MPS (usually 28) and the car runs awful. No one was helpful explaining how it was fine before they changed the oil. I do not recommend this service department

I had an amazing experience with Tasca Ford! - RocSmoov

I had an amazing experience with Tasca Ford! Mena Karas was extremely helpful and truly did his best to make sure I could get the best deal and the exact car I wanted. They were very welcoming offered my water and made sure all my needs for their services were met.

Service attendant was friendly, professional, provided - gld174

Service attendant was friendly, professional, provided information keeping the car in good condition., The manager was very helpful and accommodating with the services.

We enjoyed working with Nico and Marcus they got us in a - Eurkiawalls

We enjoyed working with Nico and Marcus they got us in a vehicle within 2 days

Big John did a great job of helping me and getting me the - jen

Big John did a great job of helping me and getting me the car I wanted. Great experience!

Kunes of Oregon does a great job! - Family3bauer

Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.

Amazing Experience with Jeanette! - ambergehlers

Amazing Experience with Jeanette! I recently purchased a car from Gerald Nissan, and I couldn’t be happier with the experience. Jeanette was absolutely fantastic from start to finish — professional, knowledgeable, and genuinely friendly. She took the time to understand what I was looking for, answered all my questions with patience, and never made me feel pressured. Her honesty and attention to detail really stood out, and she made the entire process smooth and stress-free. I’ve bought several cars over the years, and this was by far the best experience I’ve had. If you’re in the market for a new or used car, I highly recommend asking for Jeanette — she truly goes above and beyond for her customers!

Service was timely and courteous. - Toertley

Service was timely and courteous. Service items were fully explained and options were reviewed to my satisfaction

First this is my 4th Lincoln thru Scott Burdelik with - nstanmar

First this is my 4th Lincoln thru Scott Burdelik with Napleton Lincoln Blue island. I purchased a 2025 Lincoln Nautilus premier hybrid with the jet package. This vehicle is Beautiful! And to top of off everything was done over the phone and electronic e sign( I live 90 miles west). Scott even delivered the vehicle to my place of choice( my home town). THANK YOU Scott once again! NAPLETON LINCOLN & SCOTT BURDELIK 100%!!

Exceptional - purchasing a vehicle is an act in trust. - Robert

Exceptional - purchasing a vehicle is an act in trust. I trusted Annie (and now trust her more) - and she honored every word, and -very specifically - the sale price of an AMAZING SUBARU OUTBACK, and she honored her phone offer for my cars trade. No back tracking, shifty numbers, or shenanigans. The sale, was seamless! No hustle, no back end pressure. Just amazing service predicated on trust. Oh, the travel to Bloomington from Springfield was approximately an hour drive worth THOUSANDS of dollars. More importantly TRUST made that drive worth the trip!

Genesis Downtown Chicago is a terrific place to service - Falcon3500

Genesis Downtown Chicago is a terrific place to service you r car ! On time Friendly Efficient They explained everything thoroughly ! I’ll be back ! Larry

Purchased a new car from them and within a year - jillwaits5

Purchased a new car from them and within a year discovered they had done body work on the car and it is now bubbeling and peeling. I have left numerous messages for the sales manager, salesman, and the General Manager with no return phone call.

Beware: Even if you pay for a car in full-cash, Gurnee - moyliszka

Beware: Even if you pay for a car in full-cash, Gurnee Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 years. This is the second time it happened. My husband purchased his new car in 2023, and I just purchased a new Hyundai 3-21-25. We specifically asked if we would get 2 hits on our credit. The salesman and the finance guy said, "only 1". This turned out not to be the case! There were 2 credit hits each on Transunion and Experian 3-21-25, the date I purchased the new car to get the cash rebate bonus. We both are proud of our credit history with no debts, with minimum hits. Even though I wanted to pay in cash, in order to get the $3k cash bonus, I had to finance part of it and was told that I can paid the balance off in 3 months in order for Gurnee Hyundai get their commission from the finance company. Here is what shows on Transunion report today Monday 3-:24-25--- -Gurnee Hyundai HCA (Finance) Mar 21, 2025 -GURNEE HYUNDAI (Auto) Mar 21, 2025 The takeaway: There is no way to avoid getting a "hard hit" when you buy a car from Gurnee Hyundai. We don't mind the hits; we just don't want to be lied to.

Our sales person Zach did a fantastic job. - BShaw

Our sales person Zach did a fantastic job. He was patient as we narrowed our search for a new car. Ultimately, we purchased a new platinum edition pathfinder and would recommend Zach, Esteban, and Aaron to anyone looking to purchase a Nissan.

State of the art facility, called and got appointment - Jones

State of the art facility, called and got appointment next day. Tony was excellent to work with, got everything right, really paid attention to ensure it was perfect. He went out of his way to help. (Never even got callback from other dealership for service.)

Positive experience as first time customer! - tkgore

Positive experience as first time customer! Thank you Bill, Paul and Bob for getting me into a new Bronco!

Called service September 4th service never answered, - 1michaelhunting

Called service September 4th service never answered, Front desk picked up and said she would have them call me back. (NO Show) Called September 5th service never answered again. Said we will call you back. (NO Show). I will drive an hour before I call them back.

Robert is a wonderful salesman and treats the custermers - carterreginald37

Robert is a wonderful salesman and treats the custermers with the utmost respect thank you You everonee

third purchase form this location great experience all - scooter

third purchase form this location great experience all around. had horrible experience with traditional dealer down the street last car will never purchase vehicle anywhere else again

I don't think my sales rep Liz is interested in selling - carmine_05739

I don't think my sales rep Liz is interested in selling cars. Communication skills need to be improved.

The team at Anderson are always very accommodating. - mrklmk2

The team at Anderson are always very accommodating. They helped me choose my next vehicle after months of uncertainty.

I have a 2015 Kia Sportage. - Dee Meyers

I have a 2015 Kia Sportage. I realize my car is 10 years old and it has a high mileage on it, but my car was running perfectly fine until I received an error message through my stereo stating that there was an engine problem detected, and that I needed to take it to the nearest Kia dealership for service. I kept up with the maintenance and have always had my car serviced at the dealership, thus the reason why I’ have been able to maintain it for 10 years. I took my car to Gerald Kia in Matteson for them to look at it. They told me they found the error code P0014. When they cleared the error they told me that they could not find any other errors. The service department person (Pete) told me he could not guarantee that the error would not surface again, but from what they could see there was nothing wrong with the car. Before I made it home, the error and message came back. I brought my car back to the dealership to have it repaired .They kept my vehicle overnight. I had to call to see what was the update for my car. In Petes own words “how deep down the rabbit hole do you want to go? “Pete told me that they would have to take my engine apart. That would be at least 10 hours of labor. My camshaft was broken and possibly other items based on this P0014 code. I was looking at a repair bill somewhere between $2500-$3000. I told Pete I would pick up my car and not to do any work. I did some investigating online regarding that code as well as consulting with other mechanics. The first solution was to flush my engine and get a oil change . If that did not work the second solution would be to replace the intake and exhaust solenoid valve on my engine, neither of which require my engine to be taken apart. Altogether parts and labor for that would be $300. The dealership wanted to scam me out of $3000 or Bamboozled me into buying a new car. I took my car and had the engine flushed and an oil change. The problem has resolved. The service department person saw a woman and automatically assumed that I was gullible enough to say here’s $3000 for please sell me a new car.. Gerald Kia wanted to scam me. I’m glad I did my due diligence and research. I miss the days of Hawkinson Kia. The professionalism and the service was way better than Gerald Kia. Do not take your car there for service. They don’t even wash your car when you have your car serviced. Is it too much to ask for professionalism honesty and customer service?

Scott Carlson was great . - Lghuler

Scott Carlson was great .He took the time to explain everything in detail to my wife and myself. This is the second car we’ve purchased from this man true professional keep up the good work will be back.

They will allow me to bring in my own oil and filter for - CC

They will allow me to bring in my own oil and filter for the oil change.

They have always been easy to work with and provide - SLee

They have always been easy to work with and provide timely updates regarding the service or findings as well as when the service is completed.

Good selection of cars at a fair price. - Joseph

Good selection of cars at a fair price. The staff was helpful and got me a new car.

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Just came in for service. - aa ron

Just came in for service. Kiah was able to accommodate me last minute. Not only did he take me in he got me out quick with a car wash. I will say one of the best service experiences I have had. I highly recommend Arlington Nissan because of Kiah. Thank you Kiah I will be back !!

Tom 12 a fantastic salesman. - r_bergquist

Tom 12 a fantastic salesman. No pressure just great information. I'd use him again

Our salesperson was professional, attentive, and - joe.dejohns

Our salesperson was professional, attentive, and personable, which helped make this purchase a pleasure. I am a long-time fan of the business model that CarMax utilizes. My daughter had her car totaled, which was given to her by her Grandfather, who, as we were shopping to replace the car he gave her, which she loved, passed away. It was a trying time to say the least. We were able to find her a similar car, in the same color, so she feels much better about having to replace the car she had.