1,315 Illinois Used Car Dealers

Beware: Even if you pay for a car in full-cash, Gurnee - moyliszka

Beware: Even if you pay for a car in full-cash, Gurnee Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 years. This is the second time it happened. My husband purchased his new car in 2023, and I just purchased a new Hyundai 3-21-25. We specifically asked if we would get 2 hits on our credit. The salesman and the finance guy said, "only 1". This turned out not to be the case! There were 2 credit hits each on Transunion and Experian 3-21-25, the date I purchased the new car to get the cash rebate bonus. We both are proud of our credit history with no debts, with minimum hits. Even though I wanted to pay in cash, in order to get the $3k cash bonus, I had to finance part of it and was told that I can paid the balance off in 3 months in order for Gurnee Hyundai get their commission from the finance company. Here is what shows on Transunion report today Monday 3-:24-25--- -Gurnee Hyundai HCA (Finance) Mar 21, 2025 -GURNEE HYUNDAI (Auto) Mar 21, 2025 The takeaway: There is no way to avoid getting a "hard hit" when you buy a car from Gurnee Hyundai. We don't mind the hits; we just don't want to be lied to.

I had an amazing experience with Tasca Ford! - RocSmoov

I had an amazing experience with Tasca Ford! Mena Karas was extremely helpful and truly did his best to make sure I could get the best deal and the exact car I wanted. They were very welcoming offered my water and made sure all my needs for their services were met.

Kunes of Oregon does a great job! - Family3bauer

Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.

Steve worked very to find just the car that I wanted. - kdonley6

Steve worked very to find just the car that I wanted. I am very picky about the tire rims and he found some that I was happy

First this is my 4th Lincoln thru Scott Burdelik with - nstanmar

First this is my 4th Lincoln thru Scott Burdelik with Napleton Lincoln Blue island. I purchased a 2025 Lincoln Nautilus premier hybrid with the jet package. This vehicle is Beautiful! And to top of off everything was done over the phone and electronic e sign( I live 90 miles west). Scott even delivered the vehicle to my place of choice( my home town). THANK YOU Scott once again! NAPLETON LINCOLN & SCOTT BURDELIK 100%!!

Carlos assisted me from the minute I came in & till I - joreidy

Carlos assisted me from the minute I came in & till I left! Outstanding professional service & reassuring as well.

I was in the market for a used car, looking for lower - doxymama2

I was in the market for a used car, looking for lower mileage and reasonable price. A family member recommended me to Watseka Ford/Lincoln and I was more than pleased with my salesman and the respectful way I was treated. I am very happy with my purchase and with the supportive staff for followup. I am thankful for reliable, knowledgeable, and respectful service and experience. Thank you!

I don't think my sales rep Liz is interested in selling - carmine_05739

I don't think my sales rep Liz is interested in selling cars. Communication skills need to be improved.

Genesis Downtown Chicago is a terrific place to service - Falcon3500

Genesis Downtown Chicago is a terrific place to service you r car ! On time Friendly Efficient They explained everything thoroughly ! I’ll be back ! Larry

Our sales person Zach did a fantastic job. - BShaw

Our sales person Zach did a fantastic job. He was patient as we narrowed our search for a new car. Ultimately, we purchased a new platinum edition pathfinder and would recommend Zach, Esteban, and Aaron to anyone looking to purchase a Nissan.

Service was fast and courteous Hector Cuevas handled my - Pquirino221@gmail.com

Service was fast and courteous Hector Cuevas handled my appointment Excellent employee credit to the dealership

Robert is a wonderful salesman and treats the custermers - carterreginald37

Robert is a wonderful salesman and treats the custermers with the utmost respect thank you You everonee

Great service great rides and great service I’d recommend - GREGCGARBUTT

Great service great rides and great service I’d recommend this dealer time and time again

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Gucci Marwah has been extraordinarily helpful both in - Grant

Gucci Marwah has been extraordinarily helpful both in purchasing the car and patiently walking me through the features. Tiffany Lair has also been ready to help with an after market add on. Have done business with Cavanaugh then Kunes for decades. Highly recommend them.

Paul S was helpful, professional and took care of what I - chimarg

Paul S was helpful, professional and took care of what I needed, thank you . It was a pleasant experience

Jose Valdovinos was patient, knowledgeable and got me a - monie427

Jose Valdovinos was patient, knowledgeable and got me a great deal. Great service and great selection.

Exceptional - purchasing a vehicle is an act in trust. - Robert

Exceptional - purchasing a vehicle is an act in trust. I trusted Annie (and now trust her more) - and she honored every word, and -very specifically - the sale price of an AMAZING SUBARU OUTBACK, and she honored her phone offer for my cars trade. No back tracking, shifty numbers, or shenanigans. The sale, was seamless! No hustle, no back end pressure. Just amazing service predicated on trust. Oh, the travel to Bloomington from Springfield was approximately an hour drive worth THOUSANDS of dollars. More importantly TRUST made that drive worth the trip!

Another exceptional service department visit at Arlington - Kandie Mara

Another exceptional service department visit at Arlington Nissan. My service advisor John Napientek is always a knowledgeable kind young man who puts my needs first and foremost. Highly recommend John and Arlington Nissan service department for all service needs.

Vira was amazing! - Zastrow

Vira was amazing! She was calm and took her time. Took me on two test drives with two separate vehicles. She helped me pick the perfect Explorer ST.

Good selection of cars at a fair price. - Joseph

Good selection of cars at a fair price. The staff was helpful and got me a new car.

I wasn’t sure if I wanted to trade in my car for a new - lindamom1

I wasn’t sure if I wanted to trade in my car for a new GLA250. The sales department and financial department were so helpful. They made it easy for me to decide. I’m enjoying my new car thanks to their help.I Highly recommend this dealership!!

In 2023, Leased a 2024 kia k5 and on november 2024 took - Dissapointed

In 2023, Leased a 2024 kia k5 and on november 2024 took car in for an oil change and left the kia service and paid 93.00 approximatly for the oil change. About 30 mins later car went into a halt, alternator light and oil light came on and had a burning smell. Had to drive the car back very slow in traffic while car hesitating and stopping on the way because they did not have a tow truck ready. Once there and the car was checked they found out that whoever was working on my car did not put the oil cap back on securely and ALL the oil spilled everywhere under the hood so the engine did not have ANY OIL. Tried to get some kind of compensation or someone from Schaumburg Kia to rectify the damage that they caused to the car and putting my life at risk driving in busy traffic and they did NOT do anything but cleaned up the oil spill and offered 3 free oil changes on a lease that was less than 12 months before it ended. They still to this day did NOTHING to compensate or satisfy their customer for the damaged they themselves caused. That car's engine and all the components could be damaged and this was a brand new 2024 leased car that money was put down and paid for every month on time and at the time of the oil spill there was only about 5,600+ miles on the car so the car was still considered brand new. I would not trust schaumburg kia when it comes to taking care of their customers especially if they caused any damages to the car. I even had to pay for the oil changes which they should have been paying for and not after the oil spill that was caused by them. Bad business ethics and do NOT take care of their customers.

Buyer beware, wouldn't buy anything from this dealership - Mikel60542

Buyer beware, wouldn't buy anything from this dealership unless you want stress and a warranty that is worth crap. Our vehicle with just over 80k miles is blowing through oil and they will not help us at all. VEHICLES ARE xxxx! Do NOT buy! We'd have to spend a $1000 of our own cash to do a oil quantity test and you are at the hands of the dealership to decide your fate. $9500 for a new engine at 80k. xx!!!! Wouldn't buy a Hyundai again if it was the last vehicle on earth. BEWARE ALL!!!!!!!!

Matthew was amazing! - Megan Shupe

Matthew was amazing! No pressure, no hassle, best car buying experience ever! We really just stopped in on our way to Walmart...and I left with my dream car!

John Catron our salesman, listened to our wants in a new - ricdiv2004

John Catron our salesman, listened to our wants in a new vehicle. He found they did not have one on the lot, looked at dealerships that had one and immediately proceeded with starting a dealer trade deal. Car arrived the next day exactly what we wanted. Highly recommend John and the entire dealership.

Great staff! - Schmidt

Great staff! Knew what I wanted and they delivered. Overall good purchase experience! Service was also outstanding!

Recently had a great experience helping my daughter buy a - patfitz3

Recently had a great experience helping my daughter buy a new Mazda. Our salesperson Rosa and sales manager Mark couldn't have been easier to work with. Showed her a few cars and colors. No high pressure to stay when she wanted to go look at a few other brands. Once she had settled on the Mazda, working the numbers and finalizing a deal was very nice. One of the best car buying experiences I've ever had. Thanks Napleton Mazda!

Had brake repairs completed on my truck. - Tracy Denning

Had brake repairs completed on my truck. I dealt with Scott Johnson at the dealership and he was great. He went out of his way to ensure I was satisfied with the repair service.

Sold my used vehicle. - Deanna11

Sold my used vehicle. Fast, friendly service, fair price, and they even paid for my ride home. It was an awesome experience!