Easy no hassle experience - AB

There was no messing around. Sales person kept me informed on the status of my ordered vehicle. Price was very competitive. Picking up vehicle was quick and painless.

Comfortable, No Pressure Experience - lovemycountry

Upon initial visit, I was given my space to look around without being hounded by sales. When I required assistance, they were available to answer my questions. They were direct, polite and courteous. At no point did I feel pressured into buying. They were helpful in educating me about various vehicles, pointing out trade-offs and suggesting alternatives, All in all it was a great experience and I ended up with a vehicle I am really happy about.

F150 XLT - Truck guy F150

Great service, I would recommend this dealership to my friends. Good new truck selection, and options. All the people there are very helpful. This will be my dealership from now on.

Super expert service. - Les

The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.

excellent dealer - Joe

Ron Alpen Ford is an excellent dealership. I have been a customer of their's for over 30 years. I couldn't ask for a better experience when buying a new or used vehichle. Their service and repair shop is second to none. And i trust my vehichles will be fixed right the first time every time! Thank You Ron Alpen Ford!

Very easy to work with! - RoyT

It was a very nice experience, the dealership had the truck ready for us to test drive, did find a small issue, which was taken care of right away. Financing was done right on the spot, which did not take very long, we got a great rate! Great to work with such an efficient group.

Great buying experience and people - D Woods

We recently bought a 2015 Escalade from Van Horn Chevrolet of Newhall. Great car, great price, great people. We are very happy with it, so far. The salesman (Tate), his manager, and Heather were all a pleasure to work with. It was worth the 4 hour drive to get the vehicle. I liked that they did offer extra items but didn't do a hard sale. We called the day before to get everything negotiated. Drove up and the vehicle looked just like the pictures. Once we drove the vehicle to make sure it ran good, it took less than an hour to do the paperwork. Will keep them in mind, the next time we are looking for a used vehicle.

great service! - james d conerd

when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!

Easy New Car Purchase! - jackerinbutler

Easiest car purchase! They were fair with our trade-in and a great price on the 4-runner we purchased! Shelby was helpful and knowledgeable in Sales. Andrea made our financing smooth and simple. Would definitely go back! Love our Toyota!

Great Place to Buy a Car - safetydon

We just bought our 8th or 9th car at the dealership and, once again, they knocked it out of the park. The customer service that they continually show to us is exceptional. They are always willing to answer questions, do what they can to make you happy, and assure that you're satisfied is why we will keep going back.

Excellent!! - Katie K

Best prices in the area. Also very friendly staff and a huge selection of new and pre owned inventory. They will have you in and out quick as well

Best Customer service from Sales to Service! - Tacy Hyberger

I just took my 2017 Fusion in for the first oil change. I got "The Works" which was both affordable, fast and all inclusive. I was given a loaner car so that I could run my errands while they serviced my car. This dealership does everything right from greeting every person eho steps foot on the lot to maintaining their car for years to come. Thanks Moffitt Ford team!

James is the MAN - Bigrich0272

James capetner is the man got us in and out pretty quick in a 2018 Ford Escape in our price range gave us good deal on our trade ins answers all my questions in a timely manner this is 2nd car we have bought from him I highly recommend Charles gabus ford and James

Purchase of 2016 F350 - LbSchafer

We had a wonderful experience working with Hawkeye Ford on our recent trade. Mike was super knowledgeable and great to work with, answered all our questions and was prompt on answering questions. We will definitely use them in the future again!

relaxing experience but it helped that i came prepared . - bike guy 2003

I gave the dealership a four star rating because of the expertise that they handled everything ,but I was disappointed that after I left towards home I noticed that the gas tank didn't get any gas like they had said.

Great experience! - Jon from Wisconsin

I recently purchased a 2016 Ford Fusion from Torren at Noble Auto Group and had a great experience. Despite being located over 300 miles from my home in Wisconsin, I found Noble to be a dealership that was easy to work with. Using Cars.com I found the exact vehicle I wanted and negotiated a great price. Torren went out of his way to make sure I was comfortable with the car - they washed it for me and he took a video so I could see there were no blemishes. When I was ready to commit to the purchase, and the long drive, they took care of my final request and installed a trailer hitch. All went smoothly when I arrived to pick up the car. After a thorough inspection and a test drive, I was satisfied that they delivered exactly what I expected. We took care of the paperwork and I was pleased that there was no high pressure sales pitch for added services or warranties but rather a professional presentation of what options I had available. With a full tank of gas and Torren's recommendation for a great BBQ joint for lunch, I was on my way. My experience could not have been better. I love my car and would recommend Torren, and the other folks at Noble Auto Group to anyone looking to purchase a vehicle, no matter how far they have to drive!

Great service. - Jamie1

Sales staff was great to work with, found me a great used car in my price range. Also found a used truck for my son.

Friendly Team that Outperforms as Ford Does - LinF

This dealership's team outperforms any I have worked with and I am sure that they will ensure my vehicle goes the extra mile, as they do. The friendliness at this dealership was equally matched by professionalism and knowledge of their products without the pushy sales pitch. Their goal clearly is to meet the expectations of the customer not to sell a vehicle, and they exceeded mine.

Spectacular! - Tommy Turbo

Just purchased my 7th vehicle from Lynch. As always, the process is easy, stress free, and I was able to get exactly what I wanted at a very fair price. Every aspect of the process was great! Can’t say enough good things about this place!

Smooth Deal - Patrick Lamb Lamb

Great to work with! Gave us what we needed in trade and there was very little haggling involved. Straight-forward and honest people. Offered us the opportunity to make the decision as to whether the vehicle was a good fit for us.

Upset, sad and just sad.... - Middleton1951

Thought this dealership was the one that honestly would work for the customer. But was wrong there, very wrong... They came in very low on our truck, I was so surprised at the amount they put out. I wanted to leave right off the bat but my husband wanted that pickup and so hoped that this dealership wasn't just blowing smoke on helping their customers get a pickup. But after we saw all the cars and trucks in their lots; we started to really wonder if they would help us get the truck bought. Guess what we didn't get it done. So will we return? No, we will share with people the wonderful service we got. I wouldn't want someone to get their hopes up like we did to have the rug pulled out from under us. But you are in luck Dewey Ford we won't come through your doors again! I do wish people would be honest Andy said he would call us one way or the other about the truck. But he never called he had moved on to someone else. We were old news....

Wait too long and didn't fix it even through they said it wa - DEALERSHIP

Sycn stopped working and before going to Ford I did a system upgrade and update connect with Wi-Fi. This didn't fix the problem so went to Ford after waiting an hour and 20mim. I was told that a update was done and now it works. NOT IT WAS DOING THE SAME THING after 5 min of driving. So now I have to return so they can get the serial number off of the module so they can replace it and this could take 1 to 2 hours. And go back again to have it put in. I'm certain that if my warranty was up they would of had no problem telling me I needed to replace the module the first time I was there. I'm also a female they think I'm stupid if I believe they did anything to my SUV the 1st time to fixes my sycn

Dishonest dealership - Kelley Felts

This dealership absolutely RUINED my son's 16th birthday present! He picked out a truck from this dealership. We got all of the price and financing worked out. My husband told the sales people that he would be there in the morning to get the truck and they said they would be waiting on him. Late that afternoon, the salesman called my husband and told him that someone just bought the truck. We had everything worked out. We wanted to surprise our son on the day of his birthday with this truck in the driveway. But now, there will be NOTHING waiting on him because his birthday is 2 days away. When I called to talk to the general sales manager, Greg O'Grady, he was simply unapologetic for what happened and gave me the robotic policy/excuses that they must have to give quite often for their shady business practices. I would advise anyone to NEVER do business with this dealership because if they are heartless enough to ruin someone's 16th birthday, then they are capable of most anything!!!

Brown' Sales and Leasing, Elkader - Ford guy

Had been looking for a vehicle for quite some time, i got involved with another dealer who I had told I had the check for a vehicle and made an appointment to meet the sales rep and the day I was headed out the door, I got a simple e-mail from the General Manager that the car was sold overnight! Really, overnight. Thats when my wife and i took a few minutes to rethink a new plan on what to do. We chose Browns's in Elkader because after many trips through their display of cars over the years, we knew they had high quality used vehicles! I then looked up vehicles that met our needs and called Lori, who helped us connect with Wes our salesperson, sat with Wes and went through our story and he was more than willing to get us in a good car. The whole process with Lori, Wes and Kelsey was a treat after what we had gone through. Our feeling that dealing with local small town dealership with friendly customer oriented people sure makes life more enjoyable. Hats off to Browns's and their super staff. Would recommend them anybody!

Bought a certified preowned car - mikestreb

I had a good experience finding a suitable pre-owned car. The salesman was had a good understanding of the car I selected, had the car thoroughly cleaned and filled with gas. The sales manager explained the extended warranty, which I decided to include with the deal

Review from another shop. - JAYS SHOP INC

My experience is on;y about the service department. They have been our go to shop for honest service on diesel Fords for years. Our tool set does not allow us to complete all services on Ford diesels, but this dealership has always been honest and treated our customers well.

Great Job Steve LInk!!!!!! - Truckguy19

I just purchased my 3rd new Ford F-150 from Steve Link. I couldn't be happier with the whole process from start to finish. I wanted a very specific truck and they were happy to locate me one from another dealership. They didn't charge me extra to get it and made the trade and finance process seamless and very easy. I recommend them to all my friends and family!

Problems not paying off trade in *UNETHICAL* - William G

Traded in a car and they said it would be paid off in 10 days and 15 days later with late fees and a missed car payment Runde is saying they don't know where the check is. This dealer is very unethical and unresponsive. I have talked to Joe and Shawn and both have been little to no help. DO NOT TRUST THEM TO KEEP THEIR WORD!

Ripped me off. - TheAverageCitizen

Sold me a $2700 "5 year/100k mile warranty" and told me it was from the day I bought it and 100k from the mileage I bought it with, which was 65k. After 2 years I go back for some warranty work for the first time, which should be covered according to the service tech I talked to, only to find out my warranty ended 20k miles ago. Even the finance manager said it was 100k from the mileage I bought the car with. So either he's a complete moron, or he's playing dumb because he got caught. The fact is they took advantage of my girlfriend and I, because we were young and still thought we could trust people and hadn't bought cars before. I would never recommend this dealership to anyone I know.