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Great experience working with Jake at Dan Cummins Dodge!... - eddiecruz100
Great experience working with Jake at Dan Cummins Dodge! No surprises and the deal on my order was honored.
Top Reviewed Specialists At This Dealership
I recently bought a 2021 Jeep Grand Cherokee and had the... - Shelbymarie24
I recently bought a 2021 Jeep Grand Cherokee and had the best experience I’ve ever had buying a car!! Billy and Calvin were amazing to work with and made me feel valued the entire time. I’d definitely work with them again!
Used Car Manager
Matt was very helpful and got me a great deal on a car. I... - jlm880513
Matt was very helpful and got me a great deal on a car. I will be sending my friend and family to him to by their cars.
Very friendly and knowledgeable.Very pleasant staff.I... - leefishmuskie
Very friendly and knowledgeable.Very pleasant staff.I should have asked more questions and looked more closely at the numbers so I would understand more how the numbers work but I reckon that’s on me.Dean Sullivan was a very pleasant and professional salesman.
I’m not one to write reviews but these guys deserve one.... - Joe
I’m not one to write reviews but these guys deserve one. Chris is prolly one of the best sales guys I’ve dealt with. I’d recommend him to anyone and will prolly be back for my next car also
Saw a really good price advertised via the web on Jeep... - Batter
Saw a really good price advertised via the web on Jeep Gladiator. I reached out and got a call back from Daniel Deatherage. I live in Tennessee and he walked me through how the deal would work being out of state. Daniel and the team at Big M were transparent and very honest with me and worked to get my business. They worked the deal different ways to see which would be the best way for me with a trade in as well.
I had dealt with a couple of dealerships in the Nashville area and felt they were both just trying to take as much of my money as they could. Never felt that way with Daniel and Big M team.
This was by far the best buying experience I have ever had and I have bought over a dozen vehicles. I would highly recommend Daniel and the Big M team if you want to be treated properly.
The best thing I can say is I will be back when time comes to buy my next vehicle.
Perfect dealership for a perfect experience. Down to... - twdocrx
Perfect dealership for a perfect experience. Down to Earth to deal with.
This was an excellent experience. They went out of their... - missyjones123
This was an excellent experience. They went out of their way to make sure I got the financing I needed to buy the Jeep. I would recommend Pogue’s
We just purchased our 2021 Jeep Grand Cherokee from Swope... - cheady58
We just purchased our 2021 Jeep Grand Cherokee from Swope Chrysler Dodge Jeep Ram. Ryan Bratcher was our salesperson and done an excellent job of finding us the exact vehicle we were looking for. He was very professional and also very knowledgeable of the
Vehicle. The dealership was very prompt and efficient with the paper work process .
For your next vehicle purchase ask for Ryan.
Jeff and Cindy Heady
Had a good time very helpful good dealership I would... - jeromer897
Had a good time very helpful good dealership I would recommend them to any of my friends What else can I say I love it
purchased 7 cars over the years and had service done here... - Fearthiss
purchased 7 cars over the years and had service done here awesome dealership and employees will definitely do business here again in sales and service
Walked in I knew what I wanted and the price l could pay... - Clifton.cash
Walked in I knew what I wanted and the price l could pay drove home in new truck
Excellent service. Performed all work quickly and... - hle1976
Excellent service. Performed all work quickly and informed me of any other things that might need to be done.
Horrible experience... purchased a 28,000 dollar vehicle... - Firefighter558
Horrible experience... purchased a 28,000 dollar vehicle and 2 months later it’s unsafe to drive.. Sales representative sold me on the multi point inspection they perform to make sure the vehicles are worthy to be sold at this dealership. Management has declined any assistance to get the vehicle back on the road and pretty much advised we are out of luck, I would personally steer away from this dealership and purchase somewhere else, very disappointed and disgusted with the lack of integrity
2003 ram tune up (hemi) only changed eight plugs not all... - Jro
2003 ram tune up (hemi) only changed eight plugs not all 16 Caution and beware of a full scam dealership. Would not recommend this place for any vehicle
Lists all available incentives in the displayed prices,... - JustNo
Lists all available incentives in the displayed prices, even the ones where NO ONE would qualify for. Can’t give the actual price when called. Kept asking for trade information when I asked what the price was without incentives.
After my car broke down and needed an alternator I called... - bedlite2
After my car broke down and needed an alternator I called different places and was from one week to 2 weeks before they could look at it. I depend on my only vehicle so I had it towed to Steve Jones on a Wednesday. They said it might be Friday or Monday before they could look at it. Still better than I had been told. To my suprise they called me the next day, told me what was wrong and said they would have it done on Friday. They did and it was a very fair price for what they had to do.
I HIGHLY recommend them. They are honest and fast at repairing vehicles. Would use them again no problem.
If I could give them zero stars I would. This dealership... - alimerrick98
If I could give them zero stars I would. This dealership has been the absolute worst in terms of financing, selling, and all around communication. They act like they will take care of everything for you, yet forget about you once they take your money. I recently purchased a car from Jason Baker and he assured me that the financing would be easy, however, after I left the dealership with the car, the following MONTH was absolute xxxx. Apparently they DIDN'T finance my car and constantly messaged me demanding specific items otherwise they would come take the car. THEY THREATENED ME MULTIPLE TIMES WITH THIS. Once we finally got things going in the right direction and I had paid the first monthly payment, they mailed me a letter saying that they refused my request, however, the bank showed everything fine. These people have no clue what they're doing and I would never want anyone else to go through this horrible business.
I could not be happier with my experience! Steve, my... - Tosha Frizzell
I could not be happier with my experience! Steve, my salesman, treated me like family as did many of the salesmen at the dealership! They turned a horrible situation into a pleasant and fun buying experience! I will definitely return very soon to purchase a vehicle for my youngest son ♥️ Thank you Shelbyville Chrysler!!!! You guys are the BEST!!!
Jake Hall was phenomenal. He made sure that he knew... - Anissa.jenkins94
Jake Hall was phenomenal. He made sure that he knew exactly what I wanted so I would be happy with my purchase. Great deals too!
Soldmy daughter a 2008 redF150. Vin 1FTPW14V58123 truck.... - 54omaboudle
Soldmy daughter a 2008 redF150. Vin 1FTPW14V58123 truck. When we got there was told it was in service department for one finial check to make sure everything was ok. They "just had to add a little power steering fluid". She asked him 1 was anything dlse wrong. Oh no. I adked him 2 times anything wrong. Oh no...she took it to a mechanic and was told it was too dangerous to drive. Power steering pump was broken. Bad wheel bearing. Bad steering. The rear end was rusted out. In less than 2 weeks from buying it she took it back.paid $10000 cash. Wanted to exchange for 2011 truck that was priced a little over$16000. So wanted to pay the 6000 or so difference. Oh no that truck was now only worth 4000. So if anyone buys this truck beware. It is not safe.she lost her husband last year and has an autistic child to take care and this is how they treat her
From the first phone call to the moment I walked in the... - cliffordc74
From the first phone call to the moment I walked in the door to pick up my car, I was provided with the utmost customer service. The dealership is beautiful, neat & clean. Everyone I dealt with was caring, efficient & explained everything so thoroughly. It truly was an awesome experience.
This is the most unprofessional dealership you could... - Lovebugg
This is the most unprofessional dealership you could possibly come across! About their money and They will lie to you! Don’t waste your time
Happy Customer :) - Debbie Bentley
We have bought 2 vehicles from Bob Allen. We are returning customers. We have been very happy with sales staff and services. They are friendly, helpful and gave us great deals. We search other places, but wind up back at Bob Allen.
Lack of integrity and character - CarBuyer
We have purchased a lot of cars in the last 20 years and this was - by far - the worst experience we have ever had. The car was misrepresented, the sales person was dishonest and we were treated with a general lack of respect.
Excellent timely service. This service department is the... - reneedbland
Excellent timely service. This service department is the only
place I trust with my vehicle. All staff are knowledgeable, friendly,
efficient and always excels with customer service.
Cleared check engine codes off of a used car that was... - Joke of a dealer
Cleared check engine codes off of a used car that was purchased. When I bought it there were zero check engine codes. The next day there are multiple check engine trouble codes. They had zero interest in fixing it either.
Do not waste time with this dealer they post false ads,... - baddodge440
Do not waste time with this dealer they post false ads, They list great prices but they don’t make good on them, They send all kinds of emails but won’t send information you requested