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Oil change and tire rotation - KATRINAREYNAUD
The service I received was very professional, made me feel welcome , told me everything they was going to do. I always have a good. Visit very friendly environment. Always have snacks for your stay. I’m well please.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Amazing service - Frandrea
I purchased my 2nd vehicle from Hampton and as always was given 5 star service. My salesman Aaron was so helpful answered all questions and went above and beyond to make sure I would be satisfied and happy w my purchase. Kyle my financial manager worked diligently to get me the best deal and explain all aspects of the financing side. They are a great team and recommend them to everyone!
Internet Sales Consultant
Couldn't ask for better service - catherinefussell
Prior to purchasing my 2017 Rav4 at Greg Leblanc I dreaded bringing my car for service. It always either took an hour or I had to drop it off. I was told my 15,000 mile service would take 45 minutes. I decided I'd bring it in after work and wait. I enjoyed a coke and some popcorn while reading. I LOVE the beverage/popcorn bar.) Not even 30 minutes later my Rav4 was done! .. with a wash! The service I received is always great. Thanks!
The best Toyota dealership in southeast Louisiana! - Andrew R
I drove across 4 parishes to buy my new Tacoma from Lakeside. They went the extra mile to make me a great deal! Friendly, no-pressure atmosphere. Simply the best!
New Car Sales
Great purchase experience - 4runnerNOLA
Quick, easy and as painless as buying a vehicle can be. I would recommend this dealership for anyone purchasing a vehicle in the near future.
Courteous and Proffessional - Toyota Fan
Excellent service, and very good sales experience with Derrick in internet sales. Service was for my Toyota Tacoma and sales inquiry was for a new Toyota Highlander.
Justin & John are awesome - y2flu
I was looking for a 2018 Toyota CH-R in a very rare color (Radiant Mica Green). Started out in Baton Rouge, at the dealership closest to where I live. They didn't have the color I wanted, but he told me that he could get it from the closest Toyota dealer that had one (which was Hixson). So, we began to negotiate, but red flags went up when he only offered me $3500 for my trade-in (the Kelley Blue Book value when I looked it up was nearly $6000.) When I questioned him about it, he made up a bunch of excuses as to why my car wasn't really worth what KBB said. Anyway, we finally struck a deal for $19000 + my trade-in value. He went to verify it with his boss, and came back and told me, "I have great news. My manager is insane for agreeing to this, but he says you can have a CH-R for that price, but it has to be that one right there (which was sitting on their showroom floor, in a completely different color.) I told him I wasn't interested and left. As I was leaving the parking lot, I called Hixson and was connected with a salesman named Justin Brown. When I mentioned the vehicle he immediately knew which car I was talking about, and told me he'd call me right back for a bottom line "out the door" price. Sure enough, 5 minutes later he called me and offered me the car at $100 over invoice ($24817 including taxes & fees). He asked me to send my VIN # and some photos of my vehicle so that he could assess the value. He told me he could give me the $5817 for it no problem, and I could pay the rest ($19000) in cash. So, I made the 3+ hour drive to Leesville early this morning to pick it up. I met Justin, who had all of my basic paperwork ready to go. I was then introduced to John, who was in charge of all the finances and warranties and whatnot. He, too, was super-nice (despite being a Cowboys fan) and was awesome to deal with. In less than an hour after arriving at the dealership I was driving off the lot in my brand-new CH-R. I could not be happier with my purchase and the service I received. Do yourself a favor and go visit Justin and John at Hixson,
Lake Charles Toyota treated us like family. - HWidcamp
My mother-in-law was in need of a new vehicle and was interested in a Toyota Camry. We went to Lake Charles Toyota to see what they had to offer. Our salesman, Wool Wooldridge, met with us, and immediately treated us like we were his mom and sister. It was raining when we arrived, so he found the car we were interested in and brought it to us to look at so we wouldn’t have to go out in the rain. The experience from there only got better. He brought us 4 different Camrys to look at, then the rain stopped and we decided to walk out on the lot with him. That’s when she spotted the car we drove home in that day, an electric blue C-HR. It just so happened this car was exactly in her budget. Buying this car was not like any other experience we have ever had. From looking at cars with Wool, to signing papers with Ricky Wilson, it was just amazing! On top of the great experience with buying the car, we also got free lifetime oil changes and inspection stickers! You just can’t beat that! We will definitely be back to Lake Charles Toyota!
Outstanding Customer Service! - Jean10
Andrew Barrow and Mario Calloway always deliver Gold Star Customer Service! They are nice, friendly, courteous, respectful, knowledgeable, professional and an asset to John Harvey!
My experience buying a used vehicle at Team Toyota - Carguy Lorraine 1
Yesterday after arriving at your used car dealership with a particular vehicle in mind. I was a bit nervous and on edge, after having spoke with Daniel Suydan over the phone, he met us in the parking lot and immediately put us at ease.
He walked us through the process and assured us he would do his best to make it as quickly as possible because of my health issues. He honored his words and because of his knowledge, expertise and his personality he made my car buying experience an absolute pleasure. I must say Daniel Suydan is certainly an asset to Team Toyota.
Once again I’d like to thank Team Toyota an Daniel Suydan.
Toyota of New Orleans was fantastic! Mr. Mario Mencia was gr - Bubbles2019
Toyota of New Orleans was fantastic! Mr. Mario Mencia went over and beyond to accommodate us! I would recommend this dealership to everyone I know that would like to purchase a Toyota.
Service, service, service! - MamaV
No one but Van Trow Service has worked on my Highlander since I bought it including oil changes. It is in tiptop condition and it's going on eleven years. MY Service representative has never failed to deliver.
Well trained, professional sophistication - jamesfullilove
Wil Terrell was excellent help in helping me choose the right car and the best deal for me. He is above average in intelligence, knowledge of product, professionalism and still congenial with a warm personality and integrity of character.
Ken Alexander is the financial advisor who guided my through the process of document signing and financial choices. He is also professional, accurate, highly knowledgeable with a warm and friendly personality. His high tech table computer monitor made the process easier to understand and much less cumbersome than signing hard copy.
Go there for a fine car and honest help finding the right one for you. I do not have a vested interest in the dealership, but I have bought many cars in my lifetime.
Amazing Service - GamblesTundra2017!!
Tiger and his Service Staff are always helpful and strive to get any problems you might have fixed and make sure you understand what's going on with your vehicle.
Outstanding new car sales experience - Bill Kahrs
I recently purchased a 2019 Toyota RAV 4 from Toyota of Slidell. The first day I walked into the dealership I was fortunate to meet an outstanding sales representative, Jeremy Parker. I told him I was interested in the Toyota RAV 4 and two other SUV's from two other manufacturers. Jeremy showed me the specs for the different RAV 4 models and let me test drive the ones I wanted. He was extremely knowledgeable, professional, and friendly. Not once did he pressure me to make a decision. He wished me well when I left to check out the other dealers I was interested in. I returned several days later and Jeremy was just as friendly and helpful. Again I test drove the RAV 4 I was interested in. We discussed and negotiated with no pressure from Jeremy or the Sales Manager, Ryan. We agreed on a deal and David from the finance department helped complete the financial arrangements. The entire process was outstanding from beginning to end. I was treated with respect at all stages of the process. Bottom line: Don't buy a new vehicle from any dealer in the Slidell area without first giving Jeremy Parker an opportunity to put you behind the wheel of a new Toyota vehicle.
Great Service! - #NOLAcarguy504
Today’s service was very quick and great customer service. This morning was customer appreciation day and enjoyed the treats and water for customers. Also truly appreciated Kimberly Polk for being so helpful and ensuring I had the best customer service experience!
Amazing Experience! - Paige Danielle
I loved my salesman Wendell. I recommend him 100% when you go! Knows so much about every vehicle in stock and works his magic. He was so kind and worked a great deal within my budget! This is my second car from them and I’ll go again next time when I’m ready to upgrade! Today I bought the new 2019 RAV4 and am in love!
Terrible - Who897
Overly aggressive. Zero patience with customers. Internet best price is a farce, just to call and harass you about what your doing looking for cars. Just a terrible dealership.
Purchased a Toyota Tacoma and was lied to about the warranty - plasgar
I purchased a 2018 Toyota Tacoma and was told it would include a certified pre owned warranty. I specifically asked for the service checklist at the time of purchase and was told it was locked in the service office at the time of purchase. I even asked the finance officer when he was trying to sell the additional warranties why I would want them when it already had the CPO. After two months of not receiving the paperwork I check with my service center and they said it had not been certified. Now the dealership denies that it was to be certified. They contacted the salesman (no longer employed by them) and he does not deny it was to be certified but the managers are not willing to do anything to make it right.
Will never go there again - Nathan
I'll never buy another vehicle from Toyota of Bastrop or get my car serviced there... Worst dealership ever!!! Once they get ur money they are done with you! When they owe you money they wanna play games... Been waiting over a month for my gap refund BC I refinanced my car... And all they wanna do is play games... Tell me I'll have a check in two days on Thursday.This is all BC their employee never even filled for my refund that was supposed to be done a month ago... And they still don't have my money!!! Never again!!! You can't hold your empyees accountable for their job ill take my money somewhere else.
I went to All Star Toyota and looked at a new Tundra.... - randallducote
I went to All Star Toyota and looked at a new Tundra. They looked at my Tundra and told me they would give me 17 thousand for it, and told me the would give me 18 if it had better tires. I put new tires on it and went back in two months. They looked at my truck and told me they would give me 10 thousand. When I inquired about the drop in the amount they offered they said it was because the wheel bearings in the rear end were bad and needed to be replaced. I told them that I wanted to talk to the sales manager because I was angry about why a 1500 dollar repair was going to knock 8 thousand dollars off the value of the vehicle. When I started talking to the sales manager he stuck the palm of his hand in my face as to tell me to shut up. I told him "Don't stick your hand in my face like you are talking to a kid." I then did it back to him and asked him if he liked it. He then started yelling "That's it." He then walked off. I guess he doesn't know they sell Toyota trucks all over the world and was thinking he had the only ones. I just went to San Antonio and purchased my new crewman. I wouldn't buy a pecan from All S--t Toyota. When They replaced the wheel bearings in the old truck they told me to be there at 8 am, and I was. They put the truck on the rack and began working on it at 1pm. When the truck was driven out of the bay the front end was rubbing because they had bent the dust cover on it. They told me to bring it back if it didn't stop in a couple of weeks but it was 4pm so they didn't have time to find out what was rubbing at that time. These people are idiots and should be cleaning the parking lot at a fast food restaurant.
Terrible Customer Service - Lnelson672
This was the worst customer service experience. My car was towed Friday afternoon to the dealership when it would not start. No one called me to confirm my car had arrived, so I started calling Saturday morning at 8am. It wasn't until 3 that afternoon that someone was able to confirm my car was there. I called multiple times during the week to try to get some type of status on my car. No one could ever give me one. No one ever called me back when I left messages. I left at least 2 messages for the service manager to call me back, and he never did. Someone finally called me the next Friday afternoon, a whole week later, to tell me my battery needed to be replaced. Does that really take a week to figure out.
Horrible Service Experience - Wayne Jean
After service was done on my car, I had to bring it back. They did a horrible job. This is a place that takes advantage of people and provides service that is not up to Toyota's standers. Not to mention Ms. Kitty is rude. She started off nice and friendly, the second she realized Courtesy had made a mistake she wanted nothing to do with me.
Greg LeBlanc Toyota
Ray Brandt Toyota