567 Maryland Used Car Dealers

Great experience purchasing my truck with JC! - steven_4418

Great experience purchasing my truck with JC!! Will always come back to this dealership for any new vehicle.

I appreciate Landry's service! - Paski126

I appreciate Landry's service! I bought a Nissan eogue today and I would recommend him to other people!

The service at this location was courteous professional - robjvaughn

The service at this location was courteous professional well informed and very hospitable,my service representative Jervon

The atmosphere was wonderful, and Mr. - mkb7036

The atmosphere was wonderful, and Mr. Donny Miller truly made my experience special with his warmth and friendliness. He went above and beyond to ensure my car was taken care of, demonstrating his genuine kindness and helpfulness. I really appreciate everything, Miller!

Do not use the Apple Honda Service Center. - Extremely Upset Customer

Do not use the Apple Honda Service Center. With the recent change in ownership to Apple Honda, the Service Department can no longer be trusted not to cheat you. I have been using the O'Donnell Honda Service Center since 1997. I noticed an oil leak from the front of my car and took it in to be looked at in December 2025. I had heard that the ownership had changed from O'Donnell to Apple the previous month. My expectations were still high that I would receive the same level and quality of service that I had been receiving over the past 28 years. I even asked my Service Advisor, Jayden Clarida if there were any issues since the change in ownership, and he assured me that everything was the same as it was when it was under O'Donnell. Needless to say, it was not. Jayden provided me with an estimate which included a lot more things than I expected and a price that I was not expecting. He pulled me aside and said he was going to give me a $200 discount. I said ok. He wanted me to leave my car there as they did not have one of the parts that they would have to order. I said no but scheduled to come back in on Saturday. I didn't quite trust the guy, so I asked him to give me a copy of the estimate that he had written up which included his $200 discount. He gave me a copy. I came back on Saturday, turned over my car and waited. When the car was ready, he came up to me and said do you remember the discount I said that I would give you. I am like why are you asking me and yes, I have a copy of the estimate that you provided in my bag in case you don't. He then tells me, I can't give you that high of a discount are you ok with that. I am like why didn't you tell me that before the service was performed. By then I already knew that I would never be coming back to Apple Honda for anything. I paid and left. When I got home, I went back over the receipt to see the discounted amount. I saw nothing. I called the dealership on Monday and asked Jayden where I could find the discount on the recipe. He first told me that "I didn't so much as apply a discount, I hid some numbers. I saved you money. I lowered the labor rates." I then asked whether the numbers listed on the detailed receipt were accurate because based on what he was telling me they were made up which didn't sound legal to me. He then proceeds to tell me that he did apply a discount and it should show up as "-$125" on the receipt. It did not. Then finally (8 minutes into the call) he tells me, "I made a mistake, by not putting a discount on your bill." I asked him what he was going to do about it. He said he couldn't do anything because the bill was closed. I asked to speak to his manager. He drops me in his manager's voicemail. I then left a very long message with his manager. I waited to hear back from the manager. After calling one of the Apple owners (Ned Doetsch) and leaving a message and speaking with the Honda Finance Department to understand whether they were just making up numbers to put on the bill, I was able to speak to the Service Department Manager. He applied a discount, not the originally agreed upon amount. But, I don't believe that he, Jayden, and the Doetsch family understand the implications and impact that Jayden's actions can and will have on their business. If I can't trust the Service Advisers, how can I trust anything related to the services provided. And, if the Service Department is like this, I have to assume that the Car Dealership is the same. Dishonesty will get you nowhere. You just lost a loyal customer who has been with you for 28 years. I rather take my chance with any other service center. Apple Honda Service Center cannot be trusted. And, if you use AI, you will see that it is saying that the Service Center performance has fallen since the new ownership has taken over.

Purchased 2026 Nissan frontier on 03/06/2026. - pwc8799

Purchased 2026 Nissan frontier on 03/06/2026. The salesman Dwayne Keyser made our buying experience very easy. Very knowledgeable and friendly service. He went above and beyond keeping us informed thru every step. When it came time to pick up our new truck he had his staff help remove our tonnoue cover from our old truck to the new one. Finance manager Jimmy was great and Jackson from service who is assigned to me checked in from time to time to see how we were doing with the process.

Good communication, a fair price, and low pressure sales - Nwfloridian

Good communication, a fair price, and low pressure sales staff. We worked with Josh, who was great. Adria in finance was also a pleasire. One of the better car buying experiences I’ve had!

I can’t recommend Lexington Park CDJR enough! - rlewis

I can’t recommend Lexington Park CDJR enough! I was on a mission to lease a very specific 2026 Jeep Wrangler Rubicon X in Reign with the Sky One-Touch top. I already had an offer from another dealer, but Dewayne, spent hours working through every detail with me to not just match it, but significantly beat it. This was by no means an easy feat but the time and effort put in was worthwhile! By the time we finalized the deal, the dealership was closing and I was still nearly two hours away. Dewayne, along with Melissa in the financing office and their dedicated staff, actually stayed behind and waited for me to arrive so I could take delivery that night. I have purchased many cars over the years and have had several different experiences along the way, but this last experience was by far the best. The team truly went above and beyond my expectations. If you want a team that actually listens and goes the extra mile, go see them!

This has been my go-to car dealership since 2012 until - Floyd Brown

This has been my go-to car dealership since 2012 until now. I purchased (3) vehicles here. And Charles Green is the man to see. I recommend this place for ANYONE searching for a vehicle. Make sure you see Charles. He always finds a way to look out for his customers.

He was very nice and helpful to me when I was purchasing - C_Caraway

He was very nice and helpful to me when I was purchasing my new car and I really appreciate him

Service representatives are poorly trained. - yaphett wilder

Service representatives are poorly trained. Incoming calls go unanswered during normal business hours. Management need to work with customers using extended warranties.

Salesman Carlos Subido was very helpful and - 4th Runner

Salesman Carlos Subido was very helpful and knowledgeable. The process was easy from start to finish. The finance manager was great and worked hard to get the best rate, lower than I was initially approved for. Overall, it was a very positive experience and would recommend you check them out!

Had the best experience speaking with Linda Richardson. - BeBeATL-Steel City

Had the best experience speaking with Linda Richardson. She is very friendly, knowledgeable, and explained the car buying process well. If you are looking for a great price and helpful sales person, come here you will be very pleased.

Singing Kia of Bowie praises! - Kendra Powell

Singing Kia of Bowie praises! Everytime we visit this location, we've received nothing but high quality customer service from all the associates at the service desk. Cortez is a hero!!!! He's always friendly, always prepared, very professional with a great attitude! Cortez has had the burden of putting up with my husband and I the last couple of visits. Without a budge, he really takes care of us. Over and beyond customer service. GIVE THIS MAN A PROMOTION! He deserves it! Thank you staff at the service desk and extra thanks to Cortez. He's a rockstar!

Do not get your car serviced here. - Npulliam

Do not get your car serviced here. Long review, but honest experience. I bought a 2011 Cruze in 2023 and brought it to this dealership ever since. Since then, this dealership has done over $9,000 in repairs. They put things on the “critical” list like changing the engine air filter for $130+ - went to change it myself to find out that IT DIDN’T EVEN NEED REPLACING. Took my car in for a leak recently, cooling lines for the transmission needed replaced. After leaving the dealership the part broke almost immediately. I had to bring it back in and have them replace the part under warranty. The part was on back order and no one notified me, once I called they told me and said they didn’t know when it would come.. and refused to offer me a loaner car - so be aware of that. It took over 3 weeks to get my car back and I was paying even more money on alternate transportation because of their problem and parts. I contacted GM while this was going on to get a loaner or push the part delay along or something, anything. Their response was: “I do apologize, but due to the age of the vehicle, we cannot escalate this to our part delay team. Additionally, we cannot expedite this part due to the sheer age of the vehicle, as well. We have to wait till the part becomes available. At this time, I advise to keep reaching out to the dealer every so often for updates.” Zero help from anyone on anything. When I went to pick up my car finally, they had run other diagnostics on the car and they FORGOT to put my hubcap back on… they just left it in the front seat of my car. I also witnessed them try to pull the wool over a 96 year old man eyes there in the waiting room telling him his battery needed services totaling over $300. The man asked why he wouldn’t just buy a new battery at that rate…. They came back with a new $80 price for him. Wild and sad. I strongly recommend having your car serviced somewhere that won’t run you dry, lie to you, and provide poor service to your vehicle like this place. I’ve contacted both Andrew Becker (Service Director) and Henry Panjshiri (General Manager) about my issues to no avail.

Sold me a truck that wasn’t inspected. - jbanbury0

Sold me a truck that wasn’t inspected. Bald tires with a plug in the sidewall worn out windshield wipers tire pressure low no washer fluid warped front rotors and rear shocks need replaced. Transmission needs update and also has a recall.

I purchased a used 2022 Toyota Corolla LE on November 14, - DougD

I purchased a used 2022 Toyota Corolla LE on November 14, 2025, from Min Shain. I worked with Min for several weeks. He was very patient, helpful, and informative throughout the process.  He kept in close touch with me primarily through texts and ensured that I was aware of any changes in the inventory of the types of vehicles that I was interested in. My previous purchase of a vehicle was at DarCars Frederick over 20 years ago and have always found the dealership responsive and competent. I have recommended Min and the dealership to friends and colleagues. I give Min five stars.

The dealer was on time. - Karen

The dealer was on time. They took the amount of time promised.I was there for first 5000 miles check up. The only thing I wish they did for me was remove the maintenance required notice on the dash.

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Did a great job changing oil and tire rotation , very - Rickyschriever

Did a great job changing oil and tire rotation , very friendly and very help ful

From the first contact with Bonita Demby I felt heard and - Pam H

From the first contact with Bonita Demby I felt heard and respected. I shared with her an unpleasant experience I had at a different dealership and she made sure this didn’t happen at Hertrich Easton. I will definitely recommend this dealership to others. My salesman Brite Sterling was great. He had a car brought from another location for me to test drive. He helped me think through my buying process and ultimately I purchased a new Chevrolet Trax. He was positive and helpful and friendly. The other team members- Robby in finance and Kendall the loan processor were also helpful, friendly and positive. I was so relieved to have all of them as my car buying team.

Entire staff was helpful, direct and friendly. - AdlerChris

Entire staff was helpful, direct and friendly. Researched vehicle wanted online and was able to sort all details excluding a wet signature from 3 hours away. Drove in and everything was as discussed. There was no pressure during any part of my experience. Add-ons came and went with no issue whatsoever. Bobby and Isa made beginning to end very comfortable.

Today Nov 6,2025, had an appointment for 8:00am , came - Mihaidandara

Today Nov 6,2025, had an appointment for 8:00am , came here, after 1h and 45min off waiting, they didn't even start checking my vehicle, I ended up scheduling another appointment with another ford dealership. Horrible customer service, choose another location, rude and disrespectful.

Great customer service experience from Malcolm in this - tjackson0704

Great customer service experience from Malcolm in this the Chevrolet car service. Malcolm found the issue with my horn serviced my horn and also changed the oil in a timely fashion. I also got my stabilizers replaced on my Tahoe. My vehicle is now driving dramatically better! Thanks Malcolm for your excellent customer service!

I had a positive experience, my sales person Damon - Kimmie

I had a positive experience, my sales person Damon Beckford was professional and did not under mine my integrity. I’ve been searching for two years. Due to negative experiences I put purchasing a vehicle. That is until I met Damon. Chase was a sweetheart.

The consumer protection office knows their infamous - MDELGADILLO3576

The consumer protection office knows their infamous disgusting practices and are made aware a bunch off people have reporting them of scamming a significant amount of people they took their page down for a year because of all their bad reviews ! Do not buy from them I purchased a van and it was a complete junk yard car they made it seem like it was good. They lie and cheat to get you purchase the car they may seem genuine but oh boy they are far from and their mechanic are no certified so be aware !

DARCARS has turned what should have been a routine - Yousuc

DARCARS has turned what should have been a routine warranty matter into a masterclass in chaos, incompetence, and customer neglect. Their service desk seems unable to manage paperwork, communicate updates, or perform the most basic administrative tasks without making the customer pay for it—literally. In December 2025, I was forced to rent a car because of Ford warranty issues and because DARCARS refused to provide a loaner vehicle. Conveniently, the rental option they offered was $80 per day, just high enough to exceed Ford’s $60-per-day reimbursement cap. That kind of pricing raises obvious questions. To date, I am still $300 out of pocket because DARCARS lost my rental receipts, then somehow failed to process them even after I submitted them again. After seven separate follow-ups, they still cannot—or will not—file the paperwork properly. At some point, “mistake” stops being a believable excuse. From where I stand, this looks like deliberate obstruction dressed up as incompetence. Whether it is retaliation for securing my own rental instead of theirs or simply a breathtaking level of dysfunction, the result is the same: the customer gets burned while DARCARS plays dumb.

STAY FAR AWAY FROM THIS PLACE! - srodriguez6391

STAY FAR AWAY FROM THIS PLACE! I WILL BE CONTACTING MY LAWYER AND FILING A REPORT! THE WORSE SERVICE I HAVE EVER ENCOUNTERED!

We went to buy a Toyota New Car for our daughter Moly, at - anuragmasson

We went to buy a Toyota New Car for our daughter Moly, at DarCar Silver Spring Toyota. Thank You for Your Excellent Service. Special Thanks to HENRY JAHMARI, he has been great help "Jahmari, your outstanding assistance during our recent car purchase. Your professionalism, patience, and knowledge made the entire process smooth and enjoyable." Great Team and customer satisfaction.

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.