Excellent service - Fazul21
Great team! I was put into a situation where i really needed a good used car, and this dealership worked with me on everything to drive off with a used car. Highly recommended.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Sales & Leasing Consultant
Excellent - Customer
Josh was very knowledgeable and professional, Enjoyed buying our new 2018 Sorento, This is the 3rd vehicle we have bought from Summit Place Kia. We love it! Thank you, Josh
Best car buying experience ever! - djar
Greg Jenkins made the whole car buying experience very pleasant. I told him what I wanted and he didn't pressure me anyway. Great job Greg! I hope your dog gets better.
Internet Sales Manager
Top notch - Andy
Always please when ever i stop in for service. Everyone here knows how to treat their customers right. Cant imaginw going anywhere else for service on my car!
Internet Sales Manager
New car and awesome car sales rep - TBARLOW
Jeff Darden is wonderful, kind and helpful, he will go the extra mile for you, I Love my new Kia Sportage. He took the time to explain everything and was just wonderful to purchase a car from him
Customer Service - ratlady
Keith Wright is an exceptional salesman. He goes above and beyond to make his customers happy. I would recommend him to anyone looking for a new or used car
Always feel like a member of the family. - iboptimized
Bought my car in 2012 from this dealership and even though I live out of state (4.5-5 hours away), I will SAVE my service calls and oil changes for Serra rather than the 2 dealerships in my own town. I've dealt with my 2 local ones before when I had no choice but to have it serviced for an emergency locally. But the lame service I received at both places makes me want to "save" my mechanic work & drive my car 4.5-5 hours NORTH to Serra to get the respect & knowledge they give me as a customer (from Teresa my advisor) and the excellent service I receive for service from the mechanics (Timothy in particular). Paul (the service manager) has always been great too whenever I've dealt with him.
I'm in and out in a timely manner, the pricing is satisfactory and as I mentioned, the way they treat me is like a member of the family. I highly recommend the service center at Serra Kia in Washington.
Extremely rude salesperson/dealer - Sonakshi
Mr John (may be Jon) Paul at the Subaru showroom in Southfield was extremely rude today when my husband and I visited the showroom to have a look at Subaru WRX . After seeing the car we sat down to discuss the other details. While a negotiation may not have been possible , a simple “sorry, not possible” would have been a great way to say no to the price that we were quoting . He instead decided to shake hands with us and say that we were wasting his time. We were literally asked to leave that way.
Awful experience!! This is no way to treat people who visit your showroom. Zero courtesy !!
Worst service department - Toyota
Most unaccomidsting rude service department. Would never get another vehicle from them.No service provided on Saturday other than oil change. Very female unfriendly and unaccomidsting
A VERY happy customer! - karenwy
While shopping for a new car is stressful at best the salesman, Scott Brockelbank, at Seelye KIA of Kalamazoo made it a GREAT experience! Scott came "highly recommended" and he did not dissappoint! He answered all my questions was courteous & professional. KIA service is always TOP NOTCH at this location and I will not hesitate to see Scott again when the time arises for another car and I will recommend him & this location to ALL my friends and family in need of a car.
Always pleased - blentz
I bought my Kia Soul new December 2014. I bring my car back here for oil change and any/all services. Not only so they have record of anything done, but because the staff is so nice. They take good care of me, make sure I am taken care of with coupon discount, keep me informed. Rose has been the check out person every time I have been there. One more reason to keep coming back.
Is it really worth it? - NeverAgain
On several occasions I returned to have my front wheel bearing replaced and they refused to service it under warranty because they didn’t believe they were bad. After being given the all clear multiple times I smoked both bearing causing me to have to replace the the cv axles less than 1000 miles later. I tried to get part numbers for the replacements and they refused to give them to me and when I ordered front suspension parts from there they charged over 4 times as much for them and they were the wrong part. When I tried to return them they wanted a restocking fee. I’ve owed a Lexus IS250 that was much cheaper to maintain and purchase parts for. They charge way to much for parts and their refusal to give part numbers is ridiculous... are these proprietary parts?!? No, just parts I can get online but are next to impossible to purchase at a parts store. Their service is a joke and customer service is next to non-existent. Save yourself the trouble and buy something other than a Kia unless you want subpar service, parts, and vehicles.
Great service!!! - S Conaway
Both James and JR were outstanding. I came in with baggage and left with a new car!!!Thank you for your kindness and gentle approach to navigate me through the process. I would recommend to anyone!
Horrible - Hdride
Went to credit approval got approved, cancel insurance on one of my cars,and luckily we call before we went overthere,because they sold our car to someone else,horrible people who don't care about their customers, BEWARE!
Service center - Jholl1979
The service center is the worst place I been to bad commutation and bad service people they try to sell u what u don't need, I'm in sales so I see what they are doing when u call u are transferred 3 time and u still do not get to talk to anyone from the service department..
Summit Place Kia West
Summit Place Kia East
Summit Place Kia