We bought two new Hondas at this dealership: 2004 Pilot - Truth Teller
We bought two new Hondas at this dealership: 2004 Pilot and 2011 CRV. I have spent literally days of time over twenty years repeatedly going back to sales, marketing, service, the sales manager, dealership general manager and EVEN had a sit down meeting with the purported owner. EVERY instruction, request, demand to be taken OFF their marketing / sales / service lists has been met with promises of removal, yet even when (in real example) a service writer verifies that your account says DO NOT TEXT all over it, I get texted routine acknowledgement of taking my vehicle there for an oil change, 10 minutes after the writer said OK, we will not text. Then another with a survey after.
My wife made the BIG MISTAKE going to these people to look at a new Pilot a few weeks ago. Nice young sales guy, but the same clueless, harassing dealership practices. She made them a legit cash offer on a new Pilot. They countered with an offer that was more than she was willing to pay. Three days later sales calls to once again offer the same price she turned down! A week after that, a saleshole calls AGAIN to offer the same lame deal she turned down TWICE! I explained that she had ALREADY purchased a 2025 Ford Explorer, and did NOT want further offers or contact. The overly friendly (fake) sales jerk said he would get us out of the system. I wasn't holding my breath, as they have a 20 year record with us of repeatedly continuing sales / service / survey harassment after every contact, and every promise to get us out of their system. This morning I got yet another email soliciting sales, even after the second saleshole called, was told we bought another new car, and said he would get us off their lists.
These people do not give a **** about anyone, including loyal customers! They will NOT purge contact data, and continually violate their promises not to contact, recontact, email, call, text... EVERY repeated request, demand sumarrily dismissed by a dealership that will harass the living heck out of you to see if there is a loose nickel to shake out!
I wish for these people that their family members, daughters, moms, etc., to receive the despicable, disrespectful harassment that have continued to deliver to our family, after literally decades of written, verbal and in person demands to stop!
If you want to be harassed by sales and marketing, for the rest of your life, just do business here once...
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