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Excellent experience from start to finish. Jacob is... - Mary Ann Haynes
Excellent experience from start to finish. Jacob is knowledgeable and made sure that my new car lease went smoothly. I would highly recommend Jacob Book!!!
Top Reviewed Specialists At This Dealership
Director of Corporate Partnerships
New & Pre Owned Sales Professional
New Vehicle Sales Professional
I recently purchased a new Honda Civic for my daughter... - drenbaker
I recently purchased a new Honda Civic for my daughter and Maurice Murry made the entire process incredibly smooth, easy, and enjoyable. His patience was very much appreciated and we are both so happy with her new car. THANK YOU!
Excellent service. She was extremely nice and took the... - Zander1203
Excellent service. She was extremely nice and took the time to make sure we got everything that we needed/wanted with the purchase of our new van. We couldn’t be happier with the process and our new van!
Internet Sales & Leasing Consultant
Gold Master Sales & Leasing Consultant
Sales & Leasing Consultant
I scheduled a service appointment online, based off of... - Marky D
I scheduled a service appointment online, based off of their online coupons. First off, they diagnosed my vehicle problem for free. That doesn’t happen very often anymore. Secondly they fixed my problem and gave me a discount, hassle free! The days of going to high priced independent mechanic shops is over. The dealerships are more dependable and most of the time around the same price if you ask for discounts. Andrew was polite and to the point. Not pushy and didn’t give the run around. I will definitely use him again in the future.
Customer Experience Specialist
Sales and Leasing Professional
The service took twice as long as I had been told. No... - BECKYBUHR53
The service took twice as long as I had been told. No problems with the work but info on delay would have been helpful so I knew what was going on.
Wendy takes care of me and my family. I trust her to do... - Rjmilton
Wendy takes care of me and my family. I trust her to do right by me. The service and financing department are great. I highly recommend.
we purchased a new auto last week from jay wolfe honda on... - crv2020
we purchased a new auto last week from jay wolfe honda on 103 rd. street and holmes. Our salesperson, Mr. James Trotter, did an excellent job. He was courteous, knowledgeable and took his time answering our questions. I would recommend to anyone seeking a new car, to visit Mr. Trotter. we have bought sevferal cars from the dealership, and Mr. Trotter ranks very highly!!
Devin was quick to take care of me when there was a... - ElizaBeth
Devin was quick to take care of me when there was a scheduling snafu and got my vehicle in and fixed in no time. The work was done and I was back on the road in no time. He let me know of a thing or two that I needed to keep an eye on and left it up to me to decide if I wanted to do it. No pressure.
Duane Booker has done an excellent job in helping with... - Iboyd18
Duane Booker has done an excellent job in helping with the purchasing of the 2018 Jeep Grand Cherokee. He did very well with the whole purchasing process.
Last oil change they didn’t attach the bottom cover on my... - Toni.secure367
Last oil change they didn’t attach the bottom cover on my car properly. Of course it fell down and was damaged. I had to drive over an hour to bring it in. First thing they say I hit something, I said I did not. They called me a liar in so many words. I bought an extended warranty, at that time I was told everything is covered. Now it doesn’t include the piece that you caused to be damaged. It wouldn’t be quite so infuriating except you had to replace it before. It was missing half of the screws!!! From now on I’ll have to crawl under to make sure you’ve attached it properly after my oil change. The woman that handled it was terrible. She argued with me that caused it and was lying. Finally the manager came and agreed it hadn’t struck anything. It fell down from shoddy workmanship. That woman needs a course in customer relations.
Don't buy your car here we are currently having problems... - Thomastroyalger
Don't buy your car here we are currently having problems with this dealership we bought a one year old car with little over 20,000 miles we have had it about 2 years the first year we always took the car to roper to get oil changed even though it is an hour away from where we live with life and work and covid 19 we were needing a oil change called the service team at roper honda they told us to go to a licensed repair facility and to save our recipients we did that three weeks ago our car was acting fine and the check engine lite came on when we were bringing it in to roper we notice a small noise in the engine told roper they changed a sensor and charged us for that because they don't cover that but didn't fix the engine noise but the light was out we drove the car for 3 days and the noise got worse we stopped driving the car We scheduled a service for them to check out the vehicle to find out what the engine noises Now they're saying it needs a new motor And a warranty forever will not honor the contract because we did not call and confirm everytime we got the oil change outside of roper honda The service department told us all we needed was to go to a license repair facility and save our receipts We feel that the service department telling us opposit of what the contract States was a scam for them so they don't pay any service work on our vehicle
This is not the first time I have needed service to my... - Stringfielddoug1
This is not the first time I have needed service to my Honda Pilot and I like the way Steve conducts business. No pressure , just good information when it comes to needing additional services.
Wow!! What a wonderful experience and what a great... - mofarmboy195
Wow!! What a wonderful experience and what a great dealership! From when you walk in the store until you leave with your new keys professional, courteous, one of a kind dealership. You cant ho wrong with cape honda! Looking for a new vehicle, check them out, you won't be disappointed! Thanks!
Kyler was a wonderful salesperson; so glad we got him. He... - Janice Kelly
Kyler was a wonderful salesperson; so glad we got him. He was very informative with everything about the car and very transparent. He's a keeper.
Took my 2018 Odyssey to their service department to fix... - LSminivan
Took my 2018 Odyssey to their service department to fix an issue. They threw parts at the problem but were unable to fix the issue. They charged me $850 and told me to bug-off without fixing the issue. If you want someone to charge you insane amounts of money to guess what's wrong with your car this is the dealership for you.
Bommarito Honda Superstore
New Car Internet Manager
Pre-Owned Sales Professional
New Car Sales Manager
Pre-Owned Sales Professional