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James Meek was a pleasure to work with. I have a great... - allenlamere
James Meek was a pleasure to work with. I have a great vehicle for a good price. I have always gotten good deals from Taylors Automax and ACR
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The dealership was clean. I had regular maintenance done... - Cbennet
The dealership was clean. I had regular maintenance done and it was completed fast and correctly. Kayla is friendly and thorough. I will definitely work with her again
As an out-of-state buyer, Terence at Lithia Toyota of... - Dan
As an out-of-state buyer, Terence at Lithia Toyota of Billings provided me with a great used vehicle buying experience. Prior to flying to Montana to purchase the vehicle, Terence provided me with a complete video vehicle inspection in real-time via phone, proactively highlighted all areas of potential concern, and addressed the two specific issues we identified to my satisfaction. Upon arrival at the airport, Terence personally picked me up in the vehicle to test drive. Upon arrival at the dealership, I found that Terence represented the vehicle with 100% accuracy and I was on the road back home in less than 90 minutes. Post-sale, Terence maintained the same high service-level and quickly addressed a paperwork mistake we both missed in the purchase documents. Terence established my trust and I recommend him to help you with your next Toyota purchase.
Justice G was very awesome to work with I would recommend... - montehaugen
Justice G was very awesome to work with I would recommend anyone and everyone to him in the market for a new truck thanks buddy!
Butch was extremely helpful in the purchase of my truck.... - Shawn.faiella
Butch was extremely helpful in the purchase of my truck. Knowledgeable, personable, and not your stereo typical salesperson. Highly recommend working with him in purchasing your new or used vehicle.
Everyone was excellent Jason was the best salesman ever.... - Dorelup
Everyone was excellent Jason was the best salesman ever. Hertz was a great experience From start to finish dealing with hertz was smooth and easy.
These guys are amazing and I couldn't be more thankful... - Cole406
These guys are amazing and I couldn't be more thankful for their help with my vehicle and issues that they fixed! I will always recommend Missoula Nissan & Hyundai!
Thle sales man was excellent and was finished with... - Kfr
Thle sales man was excellent and was finished with business less than two hours. He had a idea what I wanted an he delivered. Great day.
The young lady who checked us in was extraordinarily... - Nelsonsmokesignal
The young lady who checked us in was extraordinarily courteous and professional. You are very lucky to have her working for you. She personified customer service!!
New vehicle and service. - Jeanne
Overall good experience with purchase six months ago. Not good today at first service visit as no employees were wearing masks and a joke was made to me, I WAS wearing a mask, that the pen I had to use was sanitized.
Charles Sanchez sales Consultant was curious very helpful - Enjinjoe
Charles Sanchez showed me and my wife all the cars available that were. On our budget, without trying to persuade us into a higher price range. He did not pressure us helped us make a good buy that fits our needs. The 2011 MKZ was in good condition but it was missing the operation Factory book that he said was in the car. He when ahead with the help of Paul tge Finance Manager and promised to have it sent to .me. I trust they Will do this, and beielve it will be received shortly.
I Thank them in Advance for their help fir our car purchase. joe Nizza
HUGE Thank you to Mark Brockway and the Tech Wes for... - Holly B
HUGE Thank you to Mark Brockway and the Tech Wes for helping meet my needs with my car. I live in Miles City and Bob Smith was able to help with my car in a timely manner and couldn't beat the price! The Service was Excellent and people are very friendly. If you need anything serviced on your car these are the guys to go see!!!
I would like to start off by saying that Megan is great!... - Joe M
I would like to start off by saying that Megan is great! She is the reason for the five stars regarding the buying process. She was the sales person for the truck that was purchased. With times being what they are right now we wanted to purchase a vehicle in the community and purchase from a smaller dealership as well. The truck that we bought was a $35,000 truck. We bought the truck on Thursday and by Tuesday the tailgate was not working. Went back into the dealership and they basically let us know that it was our problem now! After speaking with a few people about the treatment that was received after the purchase, we are now concerned with what else might show up with the truck. If you want return customers and potential referrals, at least pretend after four days, that you stand by the vehicle you are selling after the sale!
Not worth a xxxxing xxxx!!! They plainly suck xxx and... - 103streetbob
Not worth a xxxxing xxxx!!! They plainly suck xxx and don’t take a person seriously they must be to good to sell a car to someone from North Dakota but that none of my business lmfao
I hate this place it is a joke. This dealership has the... - Rubes
I hate this place it is a joke. This dealership has the worst service department! I now drive to Ronan. They lie to your face and try to make you feel better with smooth talking. The bottom line is they shouldn’t be in business. I’ve had my tire come off because they only tightened two of 8 lug nuts. I’ve had parts ordered that they say will take time because of COVID. You call them every month for seven months asking about parts only to have them say a half year later they haven’t heard of you. You ask them to rotate tires, and when you come back to pick up your vehicle you find they haven’t done what you asked. Instead you get the response well they looked fine, even though you just drove 10’000 miles and they need rotated. .your pickup goes into limp mode and goes in on a wrecker three times and they tell you your pickup or your turbo just needs reprogrammed. A week later they replace the turbo and you make it 25 miles before it fails again. Then they replace it a second time and rip the wiring harnesses from your pickup telling you it came it this way. Need I mentioned this pickup has under 30 thousand miles at this point. The best is they will tell you well I’m now the new service manager and that was all in the past, from this point forward I’m going to make changes. Well if you believe this good luck. I’m to the point where I think the owner is to blame, not the sorry managers!
Never heard from them still would like to. If you can get... - kdcomputerinc
Never heard from them still would like to. If you can get them to call me it would be great. I will give a better rateing.
Great customer service and pleasant to deal with - fireman343
Just stop by to See what they had in there inventory and ended up trading our vehicle in for a truck and a great loan deal.
Very low pressure, great to work with - Awaken80
Very great service, highly recommend. When I found the car I liked best Bob found the loan and payment that worked best! Simple and Easy!
I was very disappointed with the service at grimes. I did... - drizzdog
I was very disappointed with the service at grimes. I did my research, looked up many possible loan choices & prices for the vehicles I was looking for. I saw on grimes motors website an add for a vehicle. I looked into the vehicle & financing through their website & through phone contact/email contact. Offered me different prices for the car. After receiving an offer of 11,700, I said that was too high, I was shooting for around 9500. Private party value for the car was a little over 9,000. It had low miles & it seemed fair but if they couldn't do swing it, that was fine I didn't need a car. They came back to me & said they'd meet me half way and do around 10,500. I said it was unacceptable & they said okay we'll work with it, just come in for a test drive the next day. I said okay I'd be in at 10 the next day. Next day rolls around and I showed up at 9:45 and I come to find out the vehicle is in the shop supposedly getting a headlight fixed. Well fine, I take the test drive, it goes pretty normal and I come inside to talk about pricing, they don't remember quoting me the half way mark. At this point most of my contact had been with the clearly short tempered and snobbish salesman named johnnie. Well they bring out the big boss & he comes in offering me roughly a grand over what I want to pay, back to the 10,500. I say no I can't do that and book is only over 9,000 and if you can't do that, fine. Well the big boss gets up in arms and says "we aren't a retail outfit, we don't sell things at cost" and also claims book is around 13. Well I called him on it and he goes into his office and brings out a sheet of paper that is a NADA suggested retail price of an excellent condition trailblazer. Not private party and not good condition. The vehicle had several things broken inside the car, it had a few knicks and scrapes, but was in overall good condition. Upon receiving the piece of paper, I was told "i Ican see we can't do business" and they started pushing in chairs basically telling us to leave. They even had the nerve to demand the printed out book value paper back. Later I was stewing over it so I once again looked up on it & faxed over a copy of exactly what I was looking at along with a note explaining that I wasn't pleased with the way I was treated. Well I get a phone call 5 minutes later & instead of apologizing, I get "Well my boss told me to call you." speech which means he wouldn't have called to apologize anyway. Then he proceeds to argue what options I put on to find that number. UNBELIEVEABLE. No appologies, just more arguing and more confrontation. If they had just said, I don't think this vehicle is in your budget, you want too low a price and suggested a lower vehicle, that would have been fine. Instead I get rude service from the bottom up and a pretty good sized headache. I did wind up purchasing a 02 trailblazer for the price of 7889 and it did have higher miles but I was treated fairly and with respect.
Taylor's Auto Max
Salesman of the Year, 2015, 2018, 2019, 2020