1,116 New Jersey Used Car Dealers

Took my truck in for the usual oil change and tire - A Customer

Took my truck in for the usual oil change and tire rotation… While starting the paperwork I talked to Bino my service writer…. Told him I’ve been smelling antifreeze and knew of a possible tsb on the radiator hose…. He said sure we’ll check it out…. 10 minutes later he said yup my guys pressure tested it and there’s a leak… We will replace the hose under warranty…. They replaced the hose… did the oil and filter…. And rotated my tires and I was outa there in less than 2 hours…. The service there has always been exemplary…. I will always continue to trust them with serviicing my truck…. Joanna the service receptionist was fantastic as well…. And my truck… which I took in dirty was washed and looked incredible when they bought it out…. You can ask for better service… I’m very happy with them and the services they provided…. I hope the management sees these reviews so they can pass along a job well done

Came here around 6pm after work. - Joseph-USMC0331

Came here around 6pm after work. Spoke to Juan, who let us know he was newer to the dealership. Me and my fiancé were looking at the Sante Fe Limited, we test drove a comparable model, and sat down. After initially saying we weren't looking to leave in one tonight (they close in an hour at this point, 8pm) he suggested we look at some numbers anyways. After showing them to us, and going back and forth briefly, things quickly became heated as Juan started actively ignoring us or our questions, positionally arguing trying to make any offer we made look stupid or ill-informed, and at that point refused to shake my hand as we tried to leave. Instead gets up to get a manager. Now after closing time, this manager comes up again telling me an astronomical number just the same as Juan. After trying to refuse over and over and leave, they both kept pushing until I literally had to tell them 'be a man, be respectful, shake my hand' as I was standing to go. After doing so being as polite as I could be at that point, the manager blurts out 'Im not calling you back buddy, call me when you calm down'. Meanwhile, within 24hrs, next day we went to Circle Hyundai in Shrewsbury NJ, got the same car we wanted at an even better price than I was originally pushing back for. Needless to say, steer clear of this place, look at dealer sales and satisfaction scores, there is a reason this place isn't winning any awards. On the contrary, highly recommend Circle Hyundai, decent people, normal conversations. Also recommend the Sante Fe, calligraphy or limited, now having one in the house already one night - I can see we picked the right car :)

Our experience was exceptional from start to finish. - Florence Salmeron

Our experience was exceptional from start to finish. The team demonstrated a genuine commitment to customer satisfaction and exceeded our expectations throughout the process. We couldn’t be more pleased with the service we received. Joseph, our agent, was outstanding, professional, knowledgeable, responsive, and truly a pleasure to work with. We highly recommend him and the entire team.

I had an amazing experience with salesman Kervens Jeanty. - Chafsk1

I had an amazing experience with salesman Kervens Jeanty. I would recommend him and his manager Paul Bautista to everyone!

They are lying, lying and again lying I demanded phone - bal75

They are lying, lying and again lying I demanded phone calls records, and camera records, they did not provide. This is extremely troubling because it places the customer in a very unfair position. I relied on the verbal commitments made by their representative in good faith. Now the dealership is denying those statements and effectively accusing me of misrepresenting the situation. In addition, throughout the process, I attempted to communicate with the sales representative by email to document the details of our discussions. However, he repeatedly asked me not to send emails and instead insisted that I call him directly. He also avoided sending written confirmations of the terms we discussed. Looking back, it now appears that this approach prevented the agreement from being documented, which is why I am now facing this situation. Without written confirmation, the dealership is denying the promises that were clearly communicated to me. This experience has been extremely frustrating. Take everything under record what they are saying...

Picked up a Urus from my brother Jared, hes got years of - lovemylambo15

Picked up a Urus from my brother Jared, hes got years of experience and that made the process so much easier for me. Anything Exotic, I'm looking for JARED!

I’m sharing my experience to warn others about billing - Latoria Howell

I’m sharing my experience to warn others about billing practices at this dealership. When I purchased my vehicle on December 31, 2025, a $2,500 key replacement warranty was added to my contract without my knowledge or consent. I only discovered it after reviewing my paperwork and immediately returned to cancel it. I was told I would receive a refund within 4–6 weeks. It has now been several months, and I still have not received that refund. I’ve called the dealership multiple times this month. Each time, I’m told they need to “email someone” and that I’ll get a callback—but no one ever follows up. To make matters worse, when I contacted the warranty company directly, I was informed that an additional key replacement warranty for $287 had also been added—again, without my authorization or any disclosure to me. At this point, this feels less like an oversight and more like a pattern of adding unauthorized charges and delaying refunds. If you’re considering buying a vehicle here, review every line of your paperwork carefully before signing, and follow up aggressively on anything that doesn’t look right. I am still waiting for my refund and a clear explanation.

Dani in Ramsey Jeep made everything every easy. - molenik

Dani in Ramsey Jeep made everything every easy. She answered all of my questions and was patient the whole time. Thank you again for everything! And thank you to Maria for everything you did as well!

Extremely disappointing experience. - Junior Lopez

Extremely disappointing experience. It has been 59 days since I purchased my vehicle, and my trade-in has still not been paid off. I later learned that my trade-in vehicle was sold to another buyer before the lien was cleared, which created serious concerns and unnecessary stress. Despite multiple attempts to resolve this matter directly with the dealership, the issue remains unresolved. This situation has raised questions about the dealership’s business practices and accountability. Based on my experience, I would not recommend this dealership to anyone considering a vehicle purchase.

Friendly professional service. - r.owenburg

Friendly professional service. Work was completely promptly as promised and communication was above my expectations. Would recommend this facility for your service needs.

wonderful experience with austin and his crew, cant - John Stone

wonderful experience with austin and his crew, cant complain about the staff or treatment i got. Thanks Austin

⭐☆☆☆☆ (1 star, because 0 isn’t an option) Very bad - ken

⭐☆☆☆☆ (1 star, because 0 isn’t an option) Very bad service at Ciocca Ford and Lincoln of Lawrenceville. David was terrible at providing information and never followed up. They kept my vehicle for a month without calling or responding to messages. I had to go there in person, only to be told to find another dealer because they don’t have any mechanic capable of diagnosing the issue. Total waste of time and zero professionalism. I do not recommend this dealer.

I just leased my 7th vehicle from Ray Catena (Infiniti - DanDawn

I just leased my 7th vehicle from Ray Catena (Infiniti QX60 sport). Alie Lopez was my sales person, she was very accommodating and knowledgeable with the vehicles, was able to give me a good deal and made it a pleasure once again to continue dealing with Ray Catena Dealerships. Chris Flusk (sales manager) was also very accommodating and was able help with deal, also need to thank Conner Pahira for his input and help.

Gavin was very straightforward and easy to work with. - Ghesse202

Gavin was very straightforward and easy to work with. I was happy with my trade value and the purchase price of my new vehicle.

Jerry and Tom are amazing, will most likely lease - sileisa67

Jerry and Tom are amazing, will most likely lease vehicles from them the rest of our lives. Excellent services

Generally positive and seamless experience with the - nballa

Generally positive and seamless experience with the Hamilton Honda team. They matched a previous offer and were courteous throughout the process. Only hiccup was discrepancy in interest rate communicated by salesperson and Finance which was quickly resolved.

We purchased a used vehicle from this dealership with the - Laurie K.

We purchased a used vehicle from this dealership with the clear understanding that certain repairs would be completed as part of the sale. Those repairs were promised before we signed and paid. Now that the vehicle is in our possession, the dealership has stopped responding to our calls and messages entirely. No follow-up, no explanation, and no accountability. This has been extremely frustrating and disappointing. If you are considering buying here, be cautious about any promises made verbally. Once the sale was complete, customer service completely disappeared.

Everything about my experience at VIP Honda in North - INJ

Everything about my experience at VIP Honda in North Plainfield, NJ was excellent. I got the exact vehicle I wanted at the price I was comfortable paying, and the entire process was smooth, efficient, and stress-free. I worked with Mohammed Shafi, who was outstanding. He was professional, respectful, and very easy to work with. He was well prepared, answered all my questions clearly, and got the deal done quickly without any pressure or wasted time. It was clear that everyone at the dealership was on the same page, from sales, to management, to finance, to the car prep and detailing team. That level of coordination really made a difference, the process felt organized and transparent from start to finish. I would absolutely recommend this dealership, and especially Mohammed, to anyone looking for a straightforward, positive car-buying experience.

Had a great experience at this dealer, My sales man - mendozaromer352

Had a great experience at this dealer, My sales man Armando helped me understand how financing works and how to get my best possible payment, thanks to these guys I got my new 2023 CR-V! They advertise honest pricing and don’t lie not a single dollar in pointless fees was added to the cost ! 10/10

My experience with Felix at JCKua was exceptional. - Gloria Coleman

My experience with Felix at JCKua was exceptional. He greeted me at the door with a smile. He took the time and explained everything I needed to know and I truly appreciated him.

Awesome experience. - jmcgrath75

Awesome experience. JoeFred was terrific from start to finish explained everything about our new car lease. Entire team at Hudson Honda very friendly and knowledgeable. Worked with us to find best deal for us. Would not hesitate to recommend Hudson Honda.

Everything went rather smoothly Our dealer Rowland was - teddy3759

Everything went rather smoothly Our dealer Rowland was very helpful and went above and beyond to find the car I wanted Rowland was kind and personable

Several weeks ago I purchased a used Subaru and worked - sperez66

Several weeks ago I purchased a used Subaru and worked with Sean Ryniec to get the transaction done. Sean is a true professional, knows his business and worked with me to provide a seamless, comfortable experience. Highly recommend Sean for his professionalism, knowledge and great personality.

PRICES ARE WRONG DO NOT BELEIVE LIST PRICE AT ALL I came - ties.closure_3p

PRICES ARE WRONG DO NOT BELEIVE LIST PRICE AT ALL I came to look at a Pilot that was advertised for 16k and was confirmed to be that price. I ended up driving a long time and once i got there the sergio team leader was very rude when i started questioning the bogus fees that that inflated the price to 24K. I would never shop here and i hope no one does.

I had a really great experience with the service - ETP2525

I had a really great experience with the service department at Mitsubishi of Totowa and wanted to specifically recognize Chris and Victor. Initially, I brought my car in for a check engine light and was told I needed a sensor replacement that was quoted at $760. Chris took the time to dig deeper and was able to source the part for significantly less, around $450, which I really appreciated. When I returned to have the work done, they could have easily just replaced the sensor and moved on. Instead, they took the extra step to further diagnose the issue, performed a reset, and ultimately fixed the problem without needing to replace the part at all—and didn’t charge me anything for it. That level of honesty and integrity is hard to find. On top of that, they went out of their way to make things right by providing a complimentary oil change and car wash. Chris and Victor were professional, transparent, and genuinely focused on doing what was best for the customer—not just making a sale. I left feeling very satisfied and truly appreciated their customer service. Highly recommend the service team here, and I will definitely be returning.

I had an excellent experience working with Ant during the - jontyrell0421

I had an excellent experience working with Ant during the purchase of my new Giulia. He made the entire process smooth and straightforward, especially when it came to trading in my old car. Ant was professional, knowledgeable, and took the time to answer all of my questions without any pressure. He helped me get into the Giulia I wanted and went above and beyond by including a complimentary oil change, which was a great surprise and much appreciated. His customer service and attention to detail made the experience enjoyable from start to finish. If you're looking for someone who genuinely cares about helping customers and making the buying process easy, I highly recommend Ant. Thanks again for making this purchase such a positive experience!

Service department is average at best. - orlriv

Service department is average at best. I’ll be returning with the same issue for the 3rd time.plus a whole plethora of new ones as well. The sales department is terrible. They try to sell you what they want, not what you want.

Absolutely amazing service my husband and I got, - Calcote0328

Absolutely amazing service my husband and I got, especially for first time car owners:) thank you so much

I came to KIA of Cherry Hill, because a competitor’s - Ben Guzzardi

I came to KIA of Cherry Hill, because a competitor’s dealership where I previously leased 3 Sorentos unfortunately did not know what great customer service was about. Instead they watched me walk out. Consequently, I got to sit with Rich Evans who thoroughly blew them out of the water and demonstrated how going to a Dealership CAN be a wonderful and stress free experience. In less than an hour a deal was reached. Thanks Rich and KIA of Cherry Hill!!

I scheduled an appointment online to change my oil and - TOMMYTIMES

I scheduled an appointment online to change my oil and rotate my tires and the process was easy. The morning I brought my car in, I waited in the service area for the job to be completed. The man who greeted me at the service desk [Sam] was very helpful. It took two hours and I was charged $148.20. That is expensive! I don't think I would go back to the dealership for this kind of service unless I have a coupon.