1,097 New Jersey Used Car Dealers

Worst customer service / dealer experience I have ever - L Narozniak

Worst customer service / dealer experience I have ever had in owning 8 Volvos - avoid them at all costs - THEY WILL LIE TO YOU AND PRICE GOUGE. I made an appointment for programming a new key fob for my daughter's 2008 S40. My daughter and I checked in, were told the cost would be $600+, and were told it would take an hour to program the new key. After waiting 1 hour 45 minutes, my daughter asked why it was taking so long. The service employee stated "we are having a small issue with programming the new key". He sent the service manager over who reiterated that excuse. His explanations did not make sense and he kept saying the programming was taking longer than expected. When I kept asking what the problem was and how much longer it would take I was told "I have something to tell you and I don't think you are going to be very happy". He told me the new key fob they ordered HAD NOT BEEN DELIVERED AND THEY HAD NO NEW KEY FOB ON SITE. They knew this when they checked us in, told us it would cost $600+, would take an hour to program the new key, and "please have a seat in the waiting area". LIES, LIES, LIES. If my daughter had not asked about the delay, they were NOT GOING TO TELL US - THEY LEFT US SITTING WAITING FOR 2 HOURS FOR A KEY THEY DIDN'T HAVE. The service staff we spoke to all knew the key wasn't there, but chose not to tell us. We immediately left. If they will lie about not having a part on site when they check you in, what else will they lie about when performing maintenance on a vehicle? THEY ARE UNTRUSTWORTHY!!! We then took our car to Kundert Volvo in Hasbrouck Heights, NJ who had the key in stock, took an hour to program it as promised, and cost $100 less than Edison Volvo.

My wife and I are very pleased with the service we - Barbarad443

My wife and I are very pleased with the service we receive from Perrine Buick.

Good salesman henrique Rodriguez this car for my - RUCKISR

Good salesman henrique Rodriguez this car for my granddaughter a 2021 Mustang with 60,000 MI he got the best price and the lowest interest everything worked out good we must have been there at least two and a half hours in the pouring rain they helped us every way that he can and we drove the car away that night in the rain thank you Auto Club

Wanted a ride for a while now but couldn’t afford a new - Philip Pittman

Wanted a ride for a while now but couldn’t afford a new one. These folks were incredibly easy to work with the whole way through. Got to be one of the best dealerships around and actually helped get me into a ride in great condition fast. Really helpful with financing too!

Jordan was so patient and helpful through the entire - llatoni

Jordan was so patient and helpful through the entire process. I love my new car and would recommend you to ask for Jordan if you are looking of r a new or used car.

Great service from Sergei! - jovando smith

Great service from Sergei! Great deal nice he really came through for me dealing 10 out of 10

Recently bought 2020 X5 M50i from TSF auto sales, drove - raphael

Recently bought 2020 X5 M50i from TSF auto sales, drove all the way down from MA to NY. Excellent customer service, stayed after hours to complete sale with me and avoid me driving all the way home and back. Arranged shipping back of my old car as a courtesy service. The car I bought from them is in great condition, well kept and all running smoothly, recommend doing business with these guys and I will definitely be back in the future. Thanks Igor and Viktor!

We had a great experience with Bridge Auto Group on - Bgo2u55

We had a great experience with Bridge Auto Group on December 10, 2024 especially with our sales man Bob Weiner. He did not over sell the car we purchased, he allowed the car to speak for itself. He was patient, warm and we thought he did an excellent job with the whole buying a used car experience. We would definitely recommend Bob and this dealership to others.

Friendly and patient, made the process easy and hassle - breeheckg

Friendly and patient, made the process easy and hassle free, they were accomodating and offered us a drink while we waited.

Excellent service much appreciated always courteous! - missinyou39

Excellent service much appreciated always courteous! and timely. Would recommend others to go to Atlantic Volkswagen!

Had a great experience at Carz4us! - Johnathon veramo

Had a great experience at Carz4us! The team was friendly, honest, and didn’t pressure me at al which I really appreciated. They had a good selection of clean, well maintained vehicles, and everything was straightforward from start to finish. The buying process was quick, and they were super helpful answering my questions along the way. If you’re looking for a no hassle used car spot, this is the place. Would definitely recommend them to friends and family.

Kwami who is a business manager tries to charge me 2 - mjr2

Kwami who is a business manager tries to charge me 2 different amounts attached to an extended warranty that were never agreed to. These 2 charges totaled 1600 dollars. When this crook was confronted with it his explanation was "one of them is a paint protection for when birds crap on your car". If you are stupid enough to buy a car from Paramus Chevrolet do now let that crook Kwami near you or the car!!!

I had a great experience working with Elisa and Samir to - aamnahashmi26

I had a great experience working with Elisa and Samir to finance a new vehicle.

(Great website)! - N/A

(Great website)! However I would have to visit the dealership closest to my area. In order to observe their customer service. And most important, actually utilize their vehicles to see if they sell (QUALITY) cars or just (LEMONS).

This is the most honest dealer I’ve encountered, David, - professornuttz16

This is the most honest dealer I’ve encountered, David, Marcus and the entire team was so professional, generous and courteous, the service there took our breath away, way beyond expectations, can’t wait to shop their again, my nephew love his es350 Lexus, car looks brand new, I will recommend anyone to this dealership, they won’t regret.

Everyone in the dealership was extremely kind, caring and - Paul Vlkovic

Everyone in the dealership was extremely kind, caring and helpful. There honestly greatly helped me with my first car purchase and i was able to get a great car without breaking the bank. Huge thanks to Mick and Michael for making this easy enjoyable and stress free

Service is a cash cow over $1000 to fix a tire pressure - ssgoytil

Service is a cash cow over $1000 to fix a tire pressure light within 2 physical hours I waited for it. Visit one 25min diagnostic, I put in the part that was ordered, Visit two a power wire and check the system.Overpriced and sloppy work for the price too. A reminder to seek other options for service needs.

I bought a vehicle for just under 40k from this place. - ScrewMaxon

I bought a vehicle for just under 40k from this place. (By the way, the vehicle was advertised online for approximately 5k LESS than the actual sale price). It did not have an owners manual and only one key fob when I went to test drive it. I asked the salesman if the deal ship could provide me with an owners manual and 2 key fobs to which he replied, NO PROBLEM!! We can definitely do that!!! Needless to say I am still waiting for my key fob and owners manual. They started ignoring me eventually. If they lie about nonsense like this, what else are they lying about? I’m just some xxxxxxx so what do I know. Im sure they give you a good deal…….. I will never buy a vehicle from this place again. Do what you want, but I think this place employs a bunch of vultures. One more interesting fact. Shortly after I purchased my vehicle, I was able to refinance the loan for 2.3 points LESS than what they gave me. I guess I’m just better at negotiating with the banks……I’m sure it has nothing to do with their level of honesty or integrity while doing business. That would be crazy!!! Dealing with this place has been a thorn in my side from the get go, I know better and I should have walked away from the beginning. Thanks Maxon!! Keep up the good work!!

BUYER BEWARE! - Johnny Sins

BUYER BEWARE! DO NOT SIGN ANY DOCUMENT UNTIL YOU THOROUGHLY REVIEW THE CONTRACT. DEMAND TO SEE THE CONTRACT FIRST. They will add DUPLICATE FEES in the contract that were already supposed to be covered in the cash value, and they will add extended warranties and insurance without ever discussing it. Your numbers discussion with the salesman is useless as the contract will be modified. They will also remove the breakdown page of the fees from the signing pile, making it easy to overlook the fees. Stay away from this business practice. Stealerships such as this need to be put out of business.

Sales Manager Lamore Merchant was the best! - pamina282

Sales Manager Lamore Merchant was the best! Aside from being a lovely person, he did everything he could to meet my needs price-wise, resulting in me buying a car from this dealership. He is extremely knowledgeable and patient. Answered all my questions and explained what I needed to know. Allowed me to leave a deposit and come back the next day for another test drive. The only negative about the process was the extremely long wait time for all aspects of the transaction to happen. Perhaps this was because I was there on the last day of the month and it was very busy. Otherwise......I was very pleased.

Service. - mgagsi

Service. Complete on time. Car washed! Ladies at desk very helpful! Thanks see you in a year

Simplest and easiest car buying experience ever. - hh

Simplest and easiest car buying experience ever. No pressure. No sales pitch, just knowledgable and helpful staff. Even delivered my new car an hour away.

liars and scam artists, stay away. - k

liars and scam artists, stay away. If your sales manager is Sergio definitely stay away!!!!!! don't bother contacting the general manager Harout he is equally useless and a liar.

These guys don't know how to sell cars don't go there - Notathistime444

These guys don't know how to sell cars don't go there they will do a hard inquiry on credit on a vehicle they don't have claims it sold and tried to switch me to another way more expensive they are definitely a CLASSIC BAIT AND SWITCH PEOLE YOU HAVE BAAN WARNED DO NOT GO THERE. THEY ARE NO GOOD POOR CUSTOMER SKILLS PERIOD. I CURRENTLY WORK FOR CHRYSLER CDJR THESE GUYS NEED HELP...

I had a pleasure to work with Bill gaffney today great - nordstrom77

I had a pleasure to work with Bill gaffney today great guy to work with thank you

Chris and Paul charged triple for the car on the finance - Carman

Chris and Paul charged triple for the car on the finance charge ,and the car had at a lot of things wrong with it stay far away from this dealer . I purchased my Alfa Romeo from Charles at performance Alfa Romeo .

I had a great experience working with Yusef. - matthewlcorrado

I had a great experience working with Yusef. He is friendly, accommodating and patient. I would highly recommend him to anyone who is looking to purchase a car.

I can't thank Shawn Feeney and Fred Beans Hyundai of - c.steere

I can't thank Shawn Feeney and Fred Beans Hyundai of Flemington enough for making our purchase of a Kona the easiest and most stress free car buying experience! Our family was unexpectedly in the market for a car within days of the New Year after a car accident totaled our beloved SUV. While the accident certainly was unlucky, we were so lucky to be connected with Shawn who worked with us to find the Kona at the right price! Shawn was on it from the start and within 24 hours we were driving away with our new Kona! Shawn was incredibly helpful, straight up, and funny (which was so appreciated) and gave our sad story a truly happy ending! Thanks to both Mike in Finance and Shawn for making all the numbers work and getting us into the Kona! I can't recommend Shawn enough! Thanks again!

Terrible service the worst experience ever Stay away - sid459

Terrible service the worst experience ever Stay away from this company they are a rip off company it took two months to get my registration they lie to you on th phone will not return calls as promised i had to get the state involved to get my paperwork completed

Came here to lease a RAV4. - av234

Came here to lease a RAV4. When it came to the negotiations, the sales manager came out. He was extremely rude, and clearly marked up the vehicle without even being transparent about what the car price was. He literally came out with a blank sheet of paper and wrote a bunch of numbers down (red flag) and but wouldn’t print out the quote or give us the full price of the vehicle we were trying to buy. Overall super scammy, rude, and unprofessional. Do not buy from them!!