133 North Carolina Ford Service Centers

I’ve always had an over the top experience with Deacon - CARLTHECOOK

I’ve always had an over the top experience with Deacon Jones! #1 in my book!!

Sanders Ford in Swansboro has an outstanding Service - joannaldridge

Sanders Ford in Swansboro has an outstanding Service Department. I just had my Ford Explorer serviced and as always, it was a great experience. Debbie and Al are both very polite and professional. Highest quality of work, and always completed in a timely manner.

Service at Hall Ford was Outstanding as usual. - Ron

Service at Hall Ford was Outstanding as usual. I recommend Hall Ford, Elizabeth City NC to everyone I know. Sales at Hall Ford (2017) was great. But, sales are a onetime event. Service is the long-term gage of a dealership. Hall Ford Elizabeth City NC has provided flawless service for my trucks for over 10 years. Their Multi-Point Inspections, recall service has kept me on the road with confidence that I will not have a service issue. Further, Hall Ford Body shop is the BEST no matter which make vehicle you have.

The staff was very nice and professional and prompt the - kcavitch

The staff was very nice and professional and prompt the service was great a little Expensive

Town and Country Ford always provides a superb experience - blf294

Town and Country Ford always provides a superb experience and has assisted whenever we need help. Our vehicle was exhibiting an extremely loud noise and we brought it to this location since we purchased it here. Their technicians were able to identify the issue and repair the vehicle. No more loud noise! Big thanks to Bill, Jacob, and the team here.

The home repair was great. - HEARTSEW

The home repair was great. They came to me, did the repair on time on about 30-45 min, I was able to continue with me work, Done and gone

Tiffany in service helped me with my service order. - Dixiedogs

Tiffany in service helped me with my service order. She was very knowledgeable and pleasant to work with. Facility was very clean. Car returned clean as it was when put in service.

I came by Saturday and spoke with Shonte, she was - Avii

I came by Saturday and spoke with Shonte, she was absolutely one of the nicest saleswomen I've encountered. I let her know what I was looking for and the price range and she gave me several options to look over and think on. I will be back there soon to see her!

Service department (Lovanda/John) provided outstanding - stanv77

Service department (Lovanda/John) provided outstanding service in getting my 2019 F150 cam phasers replaced in record time. I was kept updated on the status, service tech worked on Saturday to complete the work and recognize my truck needed brake routers turned and gave me a fair price for the work, and I’m planning to return to Franklin Ford for my service work.

They are a great group of people who will do all they can - Ceast61

They are a great group of people who will do all they can to help you out.

LOVE THEM, ALWAYS BEEN HELPFUL TO ME, GO THERE FOR ALL MY - jansinsurance

LOVE THEM, ALWAYS BEEN HELPFUL TO ME, GO THERE FOR ALL MY SERVICE WORK EVERYTIME.

Service department is always professional and courteous. - Larue

Service department is always professional and courteous. Cliff did an outstanding job a true professional

The team at Randy Marion is awesome. - Shelby08

The team at Randy Marion is awesome.They service all my vehicles and I couldn’t ask for better customer service.They always exceed my expectations and standards.

Service is professional, honest and quick. - charliewilson_2000

Service is professional, honest and quick. I always feel welcomed and that my business is appreciated.

Good and fast! - hamguy1952

Good and fast! Ya ya ya! Oh that’s right! A good place! I would go there again for sure.

Service always completed in a timely manner. - lamothe99

Service always completed in a timely manner. Friendly and knowledgeable staff. Great dealership to deal with.

Service was very professional the wait was not very long - debraherbert654

Service was very professional the wait was not very long and I will continue to use your services

Service is always performed correctly and quickly, I - rickspivey

Service is always performed correctly and quickly, I would highly recommend Crossroads Ford Kernersville to anyone.

Crooked Service Department, was told I needed resonator - Hanker1946

Crooked Service Department, was told I needed resonator for a rattle I had! They ordered and put a muffler in at a cost of over $900.00! The rattle was still there, so I took it back and all I needed was a couple screws to keep the part up underneath the Car! I WON’T BE COMING BACK! I WANT A CALL FROM THE SERVICE MANAGER!!

Professional courteous service, staff is very qualified - scotth91167

Professional courteous service, staff is very qualified and always polite. Never had a bad experience there.

They are very willing to help. - ameliaslaughter

They are very willing to help. Katie was very helpful in scheduling my appointment for the next day and also scheduled my auto butler appointment on the same day. It was so very convenient and they completed both tasks quickly.

Service was easy and fast . - Hmbraleigh

Service was easy and fast . Personnel was very friendly answering all question I had. Place was very clean

Great service, great communication and quality - Terrylhollandsr

Great service, great communication and quality workmanship .I would recommend this dealership to all family and friends.

MeLissa and the Service Department at Classic Ford in - FJC

MeLissa and the Service Department at Classic Ford in Smithfield, NC are both great. Thank you MeLissa and the Classic Ford Service Department for a job well done! F J Constantine, Erie, PA

They always do a great every time I am there. - Bud

They always do a great every time I am there. I appreciate how thorough and responsive they with any concerns I might have.

Appointments are pretty meaningless. - D

Appointments are pretty meaningless. They will check in your vehicle, tell you that you will get "timely updates" and then not communicate anything about your vehicle for more than 10 hours despite multiple calls asking for an update. All calls get forwarded to your 'advisor' that you can't ever get on the phone, and they refuse to let you speak to any manager. Absolutely terrible communication. Finally got an update that the truck was ready. Techs just cleared codes and everything came back after driving .2miles down the road. Stated that they cleared the codes and drove for 10 miles to ensure the problem didn't come back, but suspiciously the invoice had the exact same mileage listed for in/out. Also appear to be having trouble with their phone lines. Calls to their service department somehow get routed to a dealership in Durham, NC 20% of the time. Apparently they use a call center that sometimes just misroutes customers.

Our Navigator is the first we have tried and have been - respesstrk

Our Navigator is the first we have tried and have been very pleased with it. We recently looked at another brand and still prefer the Lincoln, partly because of the dealer and the perks Lincoln offers. It's just a great vehicle.

fixed our f150 in time promised and kept us to date on - lorettalover

fixed our f150 in time promised and kept us to date on progress. always professional

Labor cost outrageous. - Disappointed customer

Labor cost outrageous... For 6 hours over 1k Parts $230... Never again. Looking for somewhere else that will not rob me blind..

Recently Crossroads Ford in Lumberton performed a major - JamesC

Recently Crossroads Ford in Lumberton performed a major repair on my F150. The dealership diagnosed the issue, explained what would be required, explained the cost, and scheduled a date to do the work. I am very pleased with the work performed and the fair cost. Special thanks to Mr. Lovin and Mr. Sealey in the Service Dept.