1,239 Ohio Used Car Dealers

I needed a power side door operation repair on my 2012 - sherlock492

I needed a power side door operation repair on my 2012 Odyssey and found the service department to be very accommodating. James Zapatelli was very helpful and a real pro. Thanks for a great experience!

Kenric was my service advisor and did a great job. - billschmitt1

Kenric was my service advisor and did a great job. Explained everything clearly, informed me what was going to be done and when it would be done. Excellent!!

Muy buena servicios y atención amabilidad y información - karelimonche

Muy buena servicios y atención amabilidad y información completa y segura. Agradecida con la atención e información.

There friendly, and courteous. - tnigro2017

There friendly, and courteous. There efficient and get the job done .Thank you for a good job 👍 🇺🇸

The contact person was excellent. - Nicey

The contact person was excellent. The loan process was not long. Excellent service. Nice car

Service was great, Maggie is an excellent customer - DENISE.DUNN48

Service was great, Maggie is an excellent customer service representative, she is always friendly and has a smile on her face. She is a keeper! Always great service there.

My appointment was on time and completed with care that - wollertr

My appointment was on time and completed with care that was completed as described by the service representative.

Professional Courteous Friendly Competent I was - JR

Professional Courteous Friendly Competent I was pleased with my service. It was timely and easy to do.

We have purchased many cars over the years because we - jackmikeson

We have purchased many cars over the years because we have trust in the dealership and specifically John Hern. Hr has outstanding customer services skills and always looks out for our best interests.

Michael, our sales person was terrific. - Dwaymanpres

Michael, our sales person was terrific. He took lots of time to explain all the features of our new Subaru. Matt, in the finance department was equally courteous and helpful. We couldn’t be more pleased with the service we received. We would buy from Germain Subaru again even though we are nearly four hours away.

The service for recall was completed within estimated - Cfarm

The service for recall was completed within estimated repair time. Everyone was friendly and courteous.

Fred was my sales person when i came in i asked to test - Antonio

Fred was my sales person when i came in i asked to test drive a transit van that had 56,000 miles on it and we went on a test drive he was a very good listener to what i was expecting from the deal and what i wanted out of it then i asked to speak to the manager which was Mario. Mario was phenomenal we came to common ground on a great priced vehicle. Nothing but great service and exceeded expectations with the hospitality, price and efforts from both individuals that worked the deal A+ rating in my book!

I'm a long-time Reineke Nissan customer. - hdukeman

I'm a long-time Reineke Nissan customer. The current sales team I dealt with was rather new to this dealership although the senior members had worked within the Reineke organization at other dealerships for some time. My primary contact during the purchase process was Michael Smith. He provided attention and guidance beyond my expectations when handling my trade-in and the purchase process. My onboarding process was handled by Kirsten Tiedy, a sales representative quite new to the business. What she lacked in deep knowledge was offset extremely well by her can-do attitude and willingness to find answers if she did not know something. Zack Ardema was quite well informed about all of the matters related to financing and extended warranties and his input was valuable despite my not needing financing or electing to initially purchase an extended warranty. I purchased a vehicle off the lot rather than ordering one because of a need for immediate gratification. There was some initial difficulty determining how to properly replace the flat tire repair kit provided in lieu of any type of spare tire because of the 21-inch wheels on the vehicle purchased. The matter was satisfactorily resolved quickly when James Gibson, parts manager, became available to research the matter. Bill Squire, general manager, was involved just enough to assure the overall sales process ended on a fully positive note. The entire team in Lima deserve a 5-star rating for the way my purchase was handled from start to finish.

This office of JD byrider was fantastic as all - juliemoyer95

This office of JD byrider was fantastic as all interactions I have had with byrider have been wonderful! I highly recommend them, this office especially! I am in PA and my local closed. I was very pleasantly surprised how easy it was. They told me this office was #4 rated service and sales in the nation! You all are awesome! Keep up the great work!! Thank you!!

Everyone was super helpful at this dealership, - sammiejpurtee

Everyone was super helpful at this dealership, specifically, JD and Howie. They answered all my questions and made the whole process easy.

Drake was outstanding. - Jinju624wes

Drake was outstanding. He was very knowledgeable. Everything went very smoothly. Would deal with him anytime.

I had a Ford Ecosport and it has a recall and I’ve been - calliea07

I had a Ford Ecosport and it has a recall and I’ve been without a car for about 3 months. Antonio was such a big help getting me into a new 2023 Escape. I wasn’t expecting to get a newer car just wanted to see what my options were. Antonio was patient and I thank him for that.

Braden at Germain Kia AutoMall was so awesome! - Neicy1121

Braden at Germain Kia AutoMall was so awesome! He explained everything that the service tech would be doing to my car. I have always gotten great service at this location every time. The waiting area is very nice!!

The dealership is always very accommodating in scheduling - Harry

The dealership is always very accommodating in scheduling appointments They perform the work and explain everything about your vehicle.

Our 2016 Nissan Rogue's transmission failed, and while - Ross

Our 2016 Nissan Rogue's transmission failed, and while the diagnosis at Jeff Wyler Nissan in Eastgate was handled well, the issues began when we decided not to repair the transmission and instead have the car towed to be sold as is. I called the dealership ahead of time to ensure the car would be in a tow-ready area but received no response. When we arrived, a staff member showed us to the car, only to disappear for 20 minutes while trying to locate keys to move another vehicle that was blocking ours from being towed. We only managed to get the car moved after flagging down another employee. This experience wasted both our tow driver's and our time. Dealing with a failed transmission is frustrating enough; the least they could do is make the towing process easier, which it certainly wasn't.

Always thorough and available. - brownimk1of5

Always thorough and available.Very helpful and polite! They are honest and their waiting rooms are always clean.

Kayla was very nice and helped me f8bd an amazing cat for - Richard.ridgeway

Kayla was very nice and helped me f8bd an amazing cat for me, u would recommend

too many email correspondences! - mark.carosello

too many email correspondences! stop with spam. even after unsubscribing they still send out emails about ratings, deals etc.

One of my best experiences purchasing a car for our son - Princesa40325

One of my best experiences purchasing a car for our son was with Nick Berg! He was fantastic! Excellent customer service and knowledgeable about every single car we asked about. He helped make a stressful and scary decision for a first time driver smooth and easy!

I had am above, and beyond experience with the service - rebeccalosito1

I had am above, and beyond experience with the service department this past Monday. I had don’t issues pop up over the weekend with my vehicle, in addition to regular maintenance l, amd Collin got me in, and out the same day! He was very accommodating to my schedule, very patient, engaged very friendly shy. I am definitely going to keep getting my vehicle maintenance d there. I would highly recommend their service department, now, as well!

Bob, Brian and Jose were such a great help. - EGARCIA31

Bob, Brian and Jose were such a great help. They worked everything out with me and made sure I got the vehicle I wanted at a good price!

Aaron and his team made leasing a new Santa Fe as easy as - crystal.bills

Aaron and his team made leasing a new Santa Fe as easy as it has ever been. Would recommend leasing or purchasing a vehicle from them. There no pressure sales staff made it fun to get a new vehicle again.

After seeing an advertisement for a lease for the 2025 - Tate

After seeing an advertisement for a lease for the 2025 ADX, I scheduled an appointment with an associate and took it for a test drive. Unfortunately the ADX was too small and the other cars on the lot didn’t fit my needs. Before leaving, the sales rep advised she could put me on a particular MDX that was in the showroom at the current advertised MDX lease rate. With hesitation I told her I knew how leases worked and I’d be surprised if that particular model qualified for the advertised lease rate. She then reassured me it would. As a result I told her I’d be back the next day to go ahead and finish the deal. The next morning the sales rep sent me the credit application. After completing the application, the sales rep contacted me to apologize and advise that she’d given me incorrect information. In actuality, the MDX in the showroom didn’t qualify for the advertised lease special. She then advised they didn’t have any on the lot but that she could order a base model for me. At that point I was super upset. After a pointless credit inquiry, I let the sales rep know I wish to file a complaint. In my opinion the dealer needs to train their employees better before letting them deal with the public. I value my credit and would’ve avoided an unnecessary inquiry if the rep would’ve provided knowledgeable accurate information up front.

They are always friendly and welcoming. - dance1085

They are always friendly and welcoming. I’m not a big fan of the waiting room though. They should update the waiting room

Rex did an excellent job of taking care of us during the - Kdlcdad

Rex did an excellent job of taking care of us during the purchase. We never felt pressured or pushed during the entire process and left feeling that we received a fair deal on our new car. Josh and Sean also were very helpful and professional while helping us during the sale. I would recommend this dealership and I plan to come back to them in the future.