1,237 Ohio Used Car Dealers

Service was great, Maggie is an excellent customer - DENISE.DUNN48

Service was great, Maggie is an excellent customer service representative, she is always friendly and has a smile on her face. She is a keeper! Always great service there.

Great teamwork throughout Chesrown. - joes442

Great teamwork throughout Chesrown. The entire staff are very kind, and helpfull. Hi Lee recommended

Professional Courteous Friendly Competent I was - JR

Professional Courteous Friendly Competent I was pleased with my service. It was timely and easy to do.

They did a great job with my truck fixing the tailgate - francisco122858

They did a great job with my truck fixing the tailgate and painting the tailgate.i was very much pleased.

Michael, our sales person was terrific. - Dwaymanpres

Michael, our sales person was terrific. He took lots of time to explain all the features of our new Subaru. Matt, in the finance department was equally courteous and helpful. We couldn’t be more pleased with the service we received. We would buy from Germain Subaru again even though we are nearly four hours away.

Joe and Chris were extremely helpful , courteous , and - Gary

Joe and Chris were extremely helpful , courteous , and even entertaining. I rarely visit a dealership without being aggravated or feeling insulted . These two made the whole process from asking politely if we needed any help to finalizing the deal ... painless. They were straight forward ( which is extremely rare ) and I really appreciated that ! I am so happy with the experience I am waiting for something to go wrong .

I had financing arranged prior to arriving and had - Clking0808

I had financing arranged prior to arriving and had discussed with my salesperson; he assured me credit would not be ran again; it was. Also had to wait three hours to sign paperwork; then for them to act like they were doing us a favor. Not a great experience.

Fred was my sales person when i came in i asked to test - Antonio

Fred was my sales person when i came in i asked to test drive a transit van that had 56,000 miles on it and we went on a test drive he was a very good listener to what i was expecting from the deal and what i wanted out of it then i asked to speak to the manager which was Mario. Mario was phenomenal we came to common ground on a great priced vehicle. Nothing but great service and exceeded expectations with the hospitality, price and efforts from both individuals that worked the deal A+ rating in my book!

I'm a long-time Reineke Nissan customer. - hdukeman

I'm a long-time Reineke Nissan customer. The current sales team I dealt with was rather new to this dealership although the senior members had worked within the Reineke organization at other dealerships for some time. My primary contact during the purchase process was Michael Smith. He provided attention and guidance beyond my expectations when handling my trade-in and the purchase process. My onboarding process was handled by Kirsten Tiedy, a sales representative quite new to the business. What she lacked in deep knowledge was offset extremely well by her can-do attitude and willingness to find answers if she did not know something. Zack Ardema was quite well informed about all of the matters related to financing and extended warranties and his input was valuable despite my not needing financing or electing to initially purchase an extended warranty. I purchased a vehicle off the lot rather than ordering one because of a need for immediate gratification. There was some initial difficulty determining how to properly replace the flat tire repair kit provided in lieu of any type of spare tire because of the 21-inch wheels on the vehicle purchased. The matter was satisfactorily resolved quickly when James Gibson, parts manager, became available to research the matter. Bill Squire, general manager, was involved just enough to assure the overall sales process ended on a fully positive note. The entire team in Lima deserve a 5-star rating for the way my purchase was handled from start to finish.

Im a day late on my payment mind you yes I have an - Frostm96

Im a day late on my payment mind you yes I have an agreement but when complications occur at work that forces every employee to have to take off work for a week and a halve how is it i explain this to them and they expect me to give them access to my bank account to verify the information, then they want my paystub which btw comes in the mail and I explained this to them I make my payments early so after one day of the payment being due I get 32 calls telling me I need to make the payment, but I already explained the situation to them I can't change it and getting 32 calls from 9am to 130pm on 8/30 a Saturday none the less is outrageous and its harassment. If I had the money to pay it would have been done 2 days in advanced which is when I make my payment So to anyone looking to buy a car they are nice e upfront but after the car is sold they threaten you til they get what they want. And then they harass not only you but everyone you put as a reference

The dealership is always very accommodating in scheduling - Harry

The dealership is always very accommodating in scheduling appointments They perform the work and explain everything about your vehicle.

Always thorough and available. - brownimk1of5

Always thorough and available.Very helpful and polite! They are honest and their waiting rooms are always clean.

Everyone was super helpful at this dealership, - sammiejpurtee

Everyone was super helpful at this dealership, specifically, JD and Howie. They answered all my questions and made the whole process easy.

The contact person was excellent. - Nicey

The contact person was excellent. The loan process was not long. Excellent service. Nice car

Drake was outstanding. - Jinju624wes

Drake was outstanding. He was very knowledgeable. Everything went very smoothly. Would deal with him anytime.

Jeremy Gray sold me my Discovery sport. - armymomjl

Jeremy Gray sold me my Discovery sport. He was professional, courteous, accommodating and the cherry on top was his transparency and humor. I've only had my car for hours but, I was treated very well. I don't usually give ratings but when I do, the highest I rate is four stars because, I feel if I give five, I'll get disappointed.

I had a Ford Ecosport and it has a recall and I’ve been - calliea07

I had a Ford Ecosport and it has a recall and I’ve been without a car for about 3 months. Antonio was such a big help getting me into a new 2023 Escape. I wasn’t expecting to get a newer car just wanted to see what my options were. Antonio was patient and I thank him for that.

Very friendly. - kelle62

Very friendly. Understanding and did not pressure. Explained explain the options well and explained all the options on the car.Excellent

Our 2016 Nissan Rogue's transmission failed, and while - Ross

Our 2016 Nissan Rogue's transmission failed, and while the diagnosis at Jeff Wyler Nissan in Eastgate was handled well, the issues began when we decided not to repair the transmission and instead have the car towed to be sold as is. I called the dealership ahead of time to ensure the car would be in a tow-ready area but received no response. When we arrived, a staff member showed us to the car, only to disappear for 20 minutes while trying to locate keys to move another vehicle that was blocking ours from being towed. We only managed to get the car moved after flagging down another employee. This experience wasted both our tow driver's and our time. Dealing with a failed transmission is frustrating enough; the least they could do is make the towing process easier, which it certainly wasn't.

From the sales rep, all the way up to the finance manager - dlwalters22

From the sales rep, all the way up to the finance manager I give an A+. Very happy with the vehicle I purchased today!

too many email correspondences! - mark.carosello

too many email correspondences! stop with spam. even after unsubscribing they still send out emails about ratings, deals etc.

Bob, Brian and Jose were such a great help. - EGARCIA31

Bob, Brian and Jose were such a great help. They worked everything out with me and made sure I got the vehicle I wanted at a good price!

Everyone is always extremely helpful and willing to take - VSAL99

Everyone is always extremely helpful and willing to take the time and listen to your concerns and handle any issues that you may have.

After seeing an advertisement for a lease for the 2025 - Tate

After seeing an advertisement for a lease for the 2025 ADX, I scheduled an appointment with an associate and took it for a test drive. Unfortunately the ADX was too small and the other cars on the lot didn’t fit my needs. Before leaving, the sales rep advised she could put me on a particular MDX that was in the showroom at the current advertised MDX lease rate. With hesitation I told her I knew how leases worked and I’d be surprised if that particular model qualified for the advertised lease rate. She then reassured me it would. As a result I told her I’d be back the next day to go ahead and finish the deal. The next morning the sales rep sent me the credit application. After completing the application, the sales rep contacted me to apologize and advise that she’d given me incorrect information. In actuality, the MDX in the showroom didn’t qualify for the advertised lease special. She then advised they didn’t have any on the lot but that she could order a base model for me. At that point I was super upset. After a pointless credit inquiry, I let the sales rep know I wish to file a complaint. In my opinion the dealer needs to train their employees better before letting them deal with the public. I value my credit and would’ve avoided an unnecessary inquiry if the rep would’ve provided knowledgeable accurate information up front.

They are always friendly and welcoming. - dance1085

They are always friendly and welcoming. I’m not a big fan of the waiting room though. They should update the waiting room

I’m beyond grateful to Carface Auto Sales! - cartemily

I’m beyond grateful to Carface Auto Sales! Just when it seemed like nothing was going to work out, Mario came through with the perfect solution. He guided me through the entire process with ease, making everything simple and worry-free. On top of that, he helped arrange an affordable monthly payment plan that fit right into my budget. I highly recommend them!

Very good dealer. - Yuta Ashida

Very good dealer. Very nice and caring. He loves his job and a nice person.

I had am above, and beyond experience with the service - rebeccalosito1

I had am above, and beyond experience with the service department this past Monday. I had don’t issues pop up over the weekend with my vehicle, in addition to regular maintenance l, amd Collin got me in, and out the same day! He was very accommodating to my schedule, very patient, engaged very friendly shy. I am definitely going to keep getting my vehicle maintenance d there. I would highly recommend their service department, now, as well!

Ken Ganley Volkswagen was very wonderful to get a car - blkwaterfall

Ken Ganley Volkswagen was very wonderful to get a car from. Got the car the same day and my payments did not clear out my Bank account like other places I went to. 5 stars for.

Everyone at the dealership was very professional and - greggyb50

Everyone at the dealership was very professional and friendly and I was able to purchase a new 2025 Chevy Trax.