Positive Experience - Dude
Phil was a pleasure to work with and very knowledgeable. He took the time to explain all the options and features and made our decision making easy. When it came time to sit down and talk numbers Phil made it easy. We didn't feel pressured at anytime through the whole process and drove home in a new rig. Thank you Phil
Rick & Heidi
Top Reviewed Specialists At This Dealership
better than I thought - hjgski
came in to get a used truck, couldn't find what I was looking for. ending up buying a new 2018 F350 with all the extras I needed and then some.
Ron was an exceptional salesman who took the time i needed and answered all my questions. I got more for my trade than I thought I would, and with rebates and Landmark discounts I did not spend any more than I was planning on for a used truck.
over all great experience from drive up, test drive, negotiations, paper work(thanks Aaron) and delivery.
thank you to all
New & Used Sales Consultant
Internet Sales Consultant
Painless! - chrisgoose
I bought and still own a 2009 Fusion that has traveled with me from coast-to-coast. My mom also bought a used 2014 Fusion a couple years ago. When we saw an inexpensive website listing for a certified pre-owned 2016 Fusion on the Tom Denchel website, we decided it was worth coming down to the dealership. Craig got us started with a test-drive less than a minute after we pulled up, Jay made us an ever better deal than the listed price, and Lolo beat my bank’s financing by over a point. As a customer that knew what he (and spouse) wanted and at what price, this was a really good experience for us. The Fusion seems to be in “like new” condition and the two (very minor) issues that we spotted were addressed honestly: one (a seat lever) was replaced before we drove away; the other (a Bluetooth error) is on the schedule to further diagnose for service. After a weak service experience several years ago, today restored my confidence in the Tom Denchel dealership. Thank you Jay, Lolo and Craig.
New truck - Sue
Very easy to work with did not feel pressured.
Great follow up both with the sales team and the finance guy. I would recommend your dealership to others.
Internet Sales and Leasing Consultant
Internet Sales Manager
Purchase New Ford Mustang - bigolhorns
As always Doherty is outstanding. I have bought from them for 50 years. The only place in Oregon to buy. I'll be back soon
great customer service - Rutterj2
The whole process was smooth and painless. Mike Kindopp was professional, friendly and knowledgeable without being pushy or overbearing in any way. I would have no reservations about recommending Roberson Ford and specifically Mike Kindopp to a friend.
Best Dealership I've Ever Dealt With - Aloha Local
I was helping a friend find a new vehicle this weekend and once again xxxxx Mackenzie Ford earned their business. I wanted to take the time to write a review today because often people who are extremely happy don't take the time to make reviews and more often than not these reviews turn into a soap box for people who feel they had a negative experience. Over the past 3 years I've purchased 2 new Ford trucks, a Denali with 10k miles, and a minivan at Dick's Ford. Everytime my deal was layed out to me straight forward and transparent. I value honesty and throughout the entire experience, from a test drive, to valuing my trade, working with the sales team, and going through finance, everyone I dealt with impressed me with their integrity. By working with them and following their advice I have been able to improve my financial situation and maintained a strong positive equity position. All the while enjoying vehicles I use to think I could never realistically own. My entire experience started with going in to view a 15 year old used truck. After carefully listening to the sales manager, and taking almost a week to consider and consult with my wife and financial manager, I took the plunge and went in the direction that was recommended to me by the sales manager on a brand new truck. Looking back it was the smartest car buying decision I ever made, it wasn't a salesperson trying to talk me into the biggest payment or most expensive vehicle, it was having a team that showed me all of my options and finding what would work best for my situation. I've told my story to many of my friends and family. I've watched my neighbor get out of deals he was rolling negative equity from other bad deal into another to now having a brand new loaded Superduty at a payment significantly lower than he ever had. My brother in law got out of a used truck his "friend" (at a large dealership I won't name) put him in that he was $20k upside down within 2 years and now just over a year later is in a positive equity position on a new Ford truck. I've sent my kids teacher's in, fresh high school graduates, my dentist, my contractor, and the list goes on, many now repeat customers. To date everyone of them (including the parents of the high school grad who also now have a new F150) have had the same exact experience! Not one single complaint, in situations they can afford and make sense. The entire team at Dick's Mackenzie Ford is the most knowledgeable ethical group I've ever dealt with. I will continue to send those closest to me there, they have assembled a family that will take care of yours. I can very confidently stand behind my statements and hope sharing this can help you. Thanks!
First time buyer - FordEscape0518
This was my first car purchase and the staff at Newberg Ford made everything so quick and easy. They found me exactly what I was looking for and gave me a great deal! I would definitely recommend them to anyone looking for a used or new vehicle. Great selection and excellent customer service.
Sales Consultant and Internet Specialist
Pleasantly pleased. - Big White
No games! Straight forward without all the shenanigans that other dealers pull. Very patient when I got "cold feet". I will go back if/when I need another vehicle.
Great service! I was treated like I really matter. - Karen1
I'm so impressed with how well I was treated at Canby Ford. I had known nothing about them before I pulled in for a test drive, but within minutes I was made to feel at home. My salesperson, Neil, was very kind, informative, and patient with me. I had a lot of questions to make sure I was making the perfect choice for my family and me. He was incredibly respectful to me and my needs and wants. He knew the correct answers to all of my questions. While making my purchase, he made sure I got the price I wanted to pay and threw in a couple little extras that he knew my family wanted. They treated me as if my happiness really mattered to them. I will definitely return. And I'll ask for Neil.
Amazing experience! - Greg
I have purchased several vehicles. Greg Colozzi has done a great job. I have never had better service, I feel as though I got a fair deal and the service both after the fact and since my last purchase has been excellent. I have also referred several people to them because of my experience and they have also had good experiences. Believe it or not, the experience of buying was as great as the new car itself. A big Thanks to all the people there.
Easy and knowledgable - Shandaleer
My experience has always been good ANDY has sold us 4 vehicles to date and has always been a pleasure. He then turns it over to KEN who is a gem.
Everything went great. - Mustang2016
Everyone was nice, stayed late to get me in my car as soon as possible, went there several times to check out the car and each time the salesman was right there to help me in anyway he could.
New Explorer - Butch
Gage was good to work with. He knew his stuff and if not he got the answer quickly. He also got me a good trade-in for our Chrysler 300.
SUPER WONDERFUL - FARNSWORTHLLOYD
I had a super quick knowledge relationship with gresham ford and would purchase another car ther
a full tank of gas and a very clean car helped while i was buying
best experience buying i have ever had the check for a referrel never arrived so Jared must have forgotten
Purchase of 2018 Platinum Explorer - GoExploreGJPJ2018
Our total purchase process with Skyline Ford (Keizer) and its sales representative Monte Foulk was exceptionally informative, communicative, and professional. Monte's step by step presentation of the features of the Platinum Explorer, the his instructional demonstration of key features during the test drive, and his attention to detail in the office session, combined to make this a Blue Ribbon Experience!!!!!
Satisfaction - rp
I was very satisfied with the whole experience dealing with Lithia Ford. I thought the price was fair and was pleased with the low pressure salesmanship. Ordered exactly what I wanted with no hiccups, were very helpful.
Great purchase! - 61298ginger
Dale Hayden was awesome at the Used vehicle site.
He was very up front and honest to deal with. I Love the Toyota Sequoia I bought.
Excellent service! - Jacque
Always enjoy great service at Kendall!! Wayne in the Service Department is tops in customer service and the service crew always have me in and out of there in a timely manner.
Just ask for Tyler - riggsfoutz
Gave Tyler Grannis a call asking if he could find a newer F150 with some criteria He called back in an hour finding one about 400 miles away, but was willing to go get it himself and transport if we committed to buy. Great deal, Good experience. Not the first car we bought from Tyler and prob not the last.
So sorry we bought from them - Ripped off
Bought a car from them they overcharged us over 8000 so much for trusting a small town dealership found out when car would not drive good in snow went to change it up was told we paid way more than value and will have to drive into ground to get money worth , feel very ripped off car was in service 3 days first week owned they could not fix wanted it back again took to another Ford dealership they fixed in two hours also found they sold us a lemon there is a class action suit against the transmission in this car when I bought it back told them it lagged they told me it was my driving , so sorry we purchased from them.update the car had light colored seats which I did not want so we purchased a 500 seat protectant they charged 599 guaranteed for 7 years , after two years I had stains I could not get out took in been waiting several weeks to get this resolved , just give us our money back !!!!! Was also overcharged for stain protectant was told 500 they actually charged 599 also listed used car as new in contract if you have the misfortune to buy from them read every fine line don't trust verbal. They wear you out , tell you one thing then charge another. Ford motor company should investigate. And we were not informed they are the only Ford dealership that can fulfill haha this warranty for seven years we have to go back to them .... nightmare on Hwy 99 I asked another ford dealership if they could honor the warranty they said if they had heard of the company that was used they would normally no but since I've had so much problems yes however they had not heard of this stainguard company, went in oct 1 to get stains removed was actually loaned a car when I had been told they did not have that, then after 3.5 hours was told could not get stains out had called a company to get a quote to dye stains same color as seat if too spendy said they might just buy seat covers for me, 690 seat covers ? I think not! I was told by Damon in service that the company had gone out of business and that ford was no longer going to make cars just suv and trucks so they could not get me new covers per warranty or even new seats as they were not available any longer . I gave them this option refund our 599.00 and we’ll be done with it . I’ll keep updating story I hope they make it right but dont have high hopes very sad small town dealership. When I mentioned how much we were overcharged I was told drive it into a Ditch that would solve it REALLY? I hope he was joking but wow if you can’t honor the warranty then they need to refund the money . Working with Damon in service these last few times has been this company’s only good point as I think he may be trying to actually help ... we’ll see
Normal Ford F250 SD diesel service schedule - Kent
There was one issue but Nathan took care of it promptly. Since the issue was corrected I was then pleased with service and will return for future needed service. A big thank you for Nathan and happy holidays to all the Ford crew.
Sawyer's f-350 - Brucksawyer
Thanks you Beth and Chris for the help on the f-350! I was in and out in a timely manner. Beth worked with me for a few weeks to find the perfect truck and she did amazing!
Its a new and improved St Helens Auto - kathief
This St Helens Auto Center is not your mama's St Helens Auto. New owners /management and staff have really changed everything here. I bought from the "old guys" and can admit they were too shady for me, resulting in many problems ,including distrust and "never agains"
We heard that things had changed, so we visited the lot and found what we wanted.
I purchased my Journey here in 2017, and have had zero issues.
Keith Weisgerber in service has always been a polite, cheerful and experienced guy! Always in and out in quick time for oil changes and and such, and he keeps me informed of wait length or any questions-for example--he found me on the lot, showed me the cabin air filter and asked if I wanted replaced. And if so, its about $XX dollars. Seeing it made me say yes.
Service dept is usually a bustling place, so some patience is required for narrrow lanes and parking, but the fact they are busy is usually a good thing!
Outstanding service - Robert Ballard
I can just drive in and have my new truck washed anytime. They always are trying to help with your vehicle needs, which is very important to me.
Ray Schultens Motors SCAM - Ripped Off
Reference their Kmart parking lot sale. Your electronic GOLDEN LOTTERY number matches the scratch off number which matches what appears to be the winning number for a $5000 prize. When you get there and talk to them, you find out that another number on the flier has to match a number on a board at the event. It is hidden in a paragraph of very small print. There are eight digits in the number. Pretty small odds. Any company that pulls a stunt like this is not to be trusted. This kind of thing pulls in quite a few people to be preyed upon by the hoards of sales people.
Full service on F350 Powerstroke - Fordf350
Now that Hilyers has taken over Stayton Ford I am very pleased with the honesty, professionalism and job well done !
I was given a nice loner car, and my truck was washed when I picked it up :)
I can give them a great rating and will be bringing in my 5.0 mustang for service soon.
Thanks Daryl Peters
Unreliable service department and work - Cooper11
Wright Ford Service Advisor advised front brake service based on the symptoms exhibited by the truck. They charged me for the service, but the symptoms were not resolved. Tom, the owner, told me that it was my fault, he was not willing to stand by his dealership's work, and that we should go our separate ways.
Don't go here if you're traveling through. - Bongcayao
I had the opportunity to visit the service department here on 9/1/18. However I didn't get my vehicle serviced here as I was passing through pulling a trailer and broke down and only 391 miles from my home dealer.
I had the pleasure to deal with Lori Lupo the only service advisor working on a Saturday. I had a charge air cooler tube blow off. I asked if she could check to see if its covered under warranty. I was told that she didn't know how to do that and the guy that does all the warranty work isn't there till Monday. I walked her through the process of looking it up through Ford Oasis. Which it was covered under warranty. Then was told that they couldn't take a look at it until 9/14/18. I even asked if someone could come out and just take a look at it to help band aid it so I can get to my destination. I completely understand that it's hard to take in walk ins and especially on the weekend. However taking a couple of minutes out of the day to have a technician come and take a quick look isn't too much to ask. Needless to say I had to band aid it in their parking lot. On a good note I did make it to my destination later that day.
Courtesy Ford Lincoln
Landmark Ford Lincoln
Tom Denchel Ford Country Hermiston