Best car buying experience ever! - Tricia Lindberg

To start, we would like to thank Jeff for taking the time out of his personal life-his time off to help us find the right car for our family. He did this not just once but twice. A second thank you to Mike Littleman for trying to figure out any possible way to make our deal work and the willingness to go to bat for us to get approved. Jeff was a dream come true making our transaction smooth and simple. He's not just any salesman he's passionate to his customers, patient, professional and willing to go the extra mile. Thank you Jeff for all that you did for us and the time you took to help. You are the best!

Support the staff was awesome - SCHOCK_A

Remodel in service did a great job with my pick up. Eric in sales didn’t awesome job helping me get my new truck and I want to thank them very much

Service - Radiochief85

Had a recall on my truck. Scheduled a date and received text messages as a reminder a ciuple of days before and the day of. They also gave me an option if I needed to reschedule. The truck was brought in on time as scheduled and did not take as long as scheduled. Great Job.

I would recommend Doherty ford to everyone 😊 - rusty music

Doherty ford treats you like family from johnny the sales men and Dave in financing to the owner Michael doherty Like I said family. AAAAA

First time buyer - FordEscape0518

This was my first car purchase and the staff at Newberg Ford made everything so quick and easy. They found me exactly what I was looking for and gave me a great deal! I would definitely recommend them to anyone looking for a used or new vehicle. Great selection and excellent customer service.

Great experience. No pressure to buy. - Jeff M

Worked with Salesrep Abdi Mohamed. He is great. No pressure to buy and found me the perfect Certfied Pre-owned truck. He worked with me and even personally detailed my truck before delivery.

New Super Duty - Ron

We were looking to upgrade our truck and found one online we were interested in. Reached out to internet sales and received a very quick response. Went to look at the truck and was met by our internet contact Dale. While ultimately that truck didn’t work out nor did search’s thru the NW for what we wanted, we ended up ordering a truck from the factory. During the whole time Dale was the only salesman we dealt with, never felt like any game playing. In the end we received a fair value on our trade and a very nice deal on the new truck. Our experience was very satisfying and would highly recommend shopping here for a new vehicle. Toughest part of this experience is having to wait for the truck to get built and delivered.

Great service! I was treated like I really matter. - Karen1

I'm so impressed with how well I was treated at Canby Ford. I had known nothing about them before I pulled in for a test drive, but within minutes I was made to feel at home. My salesperson, Neil, was very kind, informative, and patient with me. I had a lot of questions to make sure I was making the perfect choice for my family and me. He was incredibly respectful to me and my needs and wants. He knew the correct answers to all of my questions. While making my purchase, he made sure I got the price I wanted to pay and threw in a couple little extras that he knew my family wanted. They treated me as if my happiness really mattered to them. I will definitely return. And I'll ask for Neil.

Excellent service - Bluejeans

Our experience from start to finish was fantastic. From Bill to narrowing down our beautiful truck and ordering it, Leanne, taking over for Bill while he was out of the office , for delivering and going through our truck to make sure we did not have any questions, and Ray for having such a great attitude. Buying this vehicle was truly a wonderful experience.

Pleasant - The Sundheims

I have purchased many vehicles throughout my years. I can honestly say until now I had never walked out of a dealership with a vehicle feeling I had been treated fairly let alone a week. Thank you to all for your fairness and professionalism. I will definitely be a return customer.

Great no pressure sales man - Robert Morris

I was in need of a new pickup, my older brother bought his new pickup at Lithia Roseburg. Tom Gray was the sales man my brother recommended. the whole process of buying a my new pickup was quick and easy. I would not hesitate to recommend Tom Gray to anyone looking to buy a new or used vehicle from Lithia Roseburg.

total service experience - new in town

Making an appointment was easy. Keeping the appointment and having my Escape handled so well was satisfying. Getting restaurant recommendations was a bonus! Great dealership within a welcoming community.

Like dealing with family - Reddwolf

I can't believe how well they treated us and how they bent over backwards to do everything they could do to make us happy. Dustin (serious) Dawson was our salesman and Mike ( Fish on) Woodward was the sales manager and both of them made this a great experience. Keep up the great work and I would recommend this dealership to everyone.

Sales and Service at Skyline Ford Keizer are top notch! - Betty H.

It is because of Service Advisor Jennifer Bernard's excellent customer service for the past 12 years that I even considered buying a car from Skyline Keizer. I could have bought anywhere, but I wanted to make sure I kept Jennifer as my service advisor, even with the new purchase. she makes my life so much better, to have peace of mind about my vehicle. I volunteer as a mentor with women recovering from drug and alcohol abuse. I am in charge of a team of 12 mentors, and drive a lot. Jennifer introduced me to Dave Mengel who listened carefully to my specific requirements for a car. This was a very positive experience due to Dave's listening skills. He really earned my trust. I couldn't be more happy with the sales and service at Skyline's Keizer Ford.

Excellent Service - bettyt53

I have found the service at Lithia Ford to be excellent. The team are professional but approachable. They do listen and they do care. This service team will be my primary for as long as I own the vehicle.

Excellent service! - Jacque

Always enjoy great service at Kendall!! Wayne in the Service Department is tops in customer service and the service crew always have me in and out of there in a timely manner.

Service and purchase. - Verna422

We took car to Robberson Ford for service and they are always so nice. While waiting we went to look at the new cars and ended up purchasing a new 2018 Edge.. The salesman was Ben Enyart and he was very helpful and did not put pressure on to buy. A few days later we went back to Robbersons and he answered questions concerning the automobile and told us to come by with any questions we may have. It was a good purchasing experience.

From sales department to the service department 5 stars! - ronhawks12

I bought my 2016 fusion from a very knowledgeable salesman. He wasn't pushy and the sales manager worked with me to get me in to my car. A few months later I came in for a tire rotation and balance of my tires. Shortly after this service I noticed a bouncing in my rear tires and a noise that was getting louder and louder. I made a appointment for it to be checked out and they found that the alignment was off, the tires were out of balance, and these new tires were nearly warn out on the inside. This alignment and balancing issue should have been noticed during the rotation. They put new tires on and alignment, as well as gave me a rental so I could get my son to school. This was such an amazing example of customer service and made me a customer for life. I will refer them to everyone. Thank you so much gentry Ford!

Exceptional sales staff, management, and service department! - Cclark31

I purchased my 2017 Fusion Energi from Sam Baxter at Gresham Ford and had an amazing car buying experience! Sam was friendly, knowledgeable, and very professional. Great car, great price, and great service! The service department is always friendly and knowledgeable too!

Amazing experience! - Greg

I have purchased several vehicles. Greg Colozzi has done a great job. I have never had better service, I feel as though I got a fair deal and the service both after the fact and since my last purchase has been excellent. I have also referred several people to them because of my experience and they have also had good experiences. Believe it or not, the experience of buying was as great as the new car itself. A big Thanks to all the people there.

Outstanding Service! - Ford Girl

I’ve purchased several vehicles from T S & S. My experience has always been positive. I especially appreciate there attention to my vehicle preferences and feel they truly care about my satisfaction. I recommend people to them all the time.

Just ask for Tyler - riggsfoutz

Gave Tyler Grannis a call asking if he could find a newer F150 with some criteria He called back in an hour finding one about 400 miles away, but was willing to go get it himself and transport if we committed to buy. Great deal, Good experience. Not the first car we bought from Tyler and prob not the last.

The service manager at the shop is a liar - Perry

I made a 9 o'clock appointment to get my truck looked at spoke with Kenny Knutson when I arrived at the dealership I was told that they wouldn't be able to look at my truck until that afternoon when I asked why I was told that my appointment was at 8 o'clock and I was an hour late not true after further questioning the Service manager I was told there was also leftover work from the previous day I'm 62 years old not senile my appointment was set at 9 o'clock I did not let them work on my truck after lie to me I would not trust them to do nothing I'll never go back

As an older woman who has purchased many a car over the year - Happy customer

I found their salesperson Tyler to be especially honest and helpful without the usual pushy I know better than you what you want attitude. He was always respectful and responsive to what I needed in a vehicle. This is not my usual experience with a dealership and this is my second time buying from Tower ford.

Outstanding service - Robert Ballard

I can just drive in and have my new truck washed anytime. They always are trying to help with your vehicle needs, which is very important to me.

Frustrated with Service Dept hours - Snow's Ford

We have bought 5 vehicles ( 3 new and 2 almost new) from Crater Lake Ford over the years. I called to make an oil change appt and they informed me that we I longer make appointments. I then asked if they were open on Saturdays and also informed me they are not. They informed me that they only have drive up service, first come basis. I want my car serviced at Crater Lake Ford because that is where I purchased it and also want my maintenance records in the Ford system. I got off work early and arrived at 3:35 and was told it would be 1 1/2 to 2 hours or more to complete the service. The service counter staff truly did not seem to care that I would be sitting there until 5:30 or 6:00. I said never mind and left very frustrated. I scheduled an appt at Butler Ford in Ashland on a Saturday. I also Spoke to a coworker after my issues. She owns a Mazda and has had the same type of experience at Crater Lake Mazda. Not to mention I live in Eagle Point so the drive is much farther to Asland but getting the customer service I am accustomed to is worth the drive.

transmission service turned all wrong. - Murano07

First off the salesmen that I could find was extremely rude and had his music on his phone blaring. Ignored me for 8-10 mins in the walk in lobby area. Told him I had an appt An he pointed somewhere an turned around. I was a bit confused but found it after asking one of the guys running around with a handful of keys. Car was scheduled for a service and they said they could t do anything till it was aligned and tires balanced, we said we have paperwork from Point S doing new tires and alignment in the glove box and they were dumbfounded. Next they said it needed new axle which was recently replaced. Refused to do any service which was fine because they were extremely forceful. I walked out and they charged us an extra 11.00 for “misc” charges... I know it sounds silly but a family of 5 really survives on those 11.00$. Took it to mechanic out cascade auto and found a bad wheel bearing and tie rod. Said nothing else was wrong minus a fuel lever sensor. Car runs like new now, no thanks to Rays. Will not be returning, already have another appt scheduled in Portland area to follow up to Nissan standards. Will be recommending people in town to not go there either. Thanks for overcharging and doing nothing. Customer service is a standard every business should strive for and obviously you guys don’t care about the “little people.”

Outstanding experience! - Jamie-lea Young

Went in to get my car serviced for the first time and the service from the team was outstanding!!! Michael took good care of us and our sales representative Chris was continuously checking on us, making sure everything was Okay! Highly recommend this team as they always provide a positive, professional experience! No monkey business!!!!

Unreliable service department and work - Cooper11

Wright Ford Service Advisor advised front brake service based on the symptoms exhibited by the truck. They charged me for the service, but the symptoms were not resolved. Tom, the owner, told me that it was my fault, he was not willing to stand by his dealership's work, and that we should go our separate ways.