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I had a good experience with Korey Miller and Marc M.... - lovefusion
I had a good experience with Korey Miller and Marc M. They listened and were receptive to my request for a vehicle and color. They tried to get color I was looking for but also guided me to a color that would do what I wanted-visibility in our Willamette weather of rain and fog. I got a beautiful blue.
Top Reviewed Specialists At This Dealership
I worked with Sage and Lola and they were both awesome... - Nichole M.
I worked with Sage and Lola and they were both awesome and really took care of me. They turned a previously stressful situation around and made a point to make me feel comfortable. Lola was very personable and was a great salesperson to work with! I would definitely go back to work with either of them about anything I need.
Charlie did a stand up job over a couple week period... - beau.marine
Charlie did a stand up job over a couple week period working to get me into another vehicle.
10/10 will recommend and do business with him again in the future!
New & Used Sales Consultant
First time buyer - FordEscape0518
This was my first car purchase and the staff at Newberg Ford made everything so quick and easy. They found me exactly what I was looking for and gave me a great deal! I would definitely recommend them to anyone looking for a used or new vehicle. Great selection and excellent customer service.
Salesman went out of his way to make sure I was... - glt
Salesman went out of his way to make sure I was comfortable with my purchase of the Lincoln Corsair, even allowing me to drive a typical route to see how the car handled it.
Dave Flom is a great salesman and I have bought several... - Greg
Dave Flom is a great salesman and I have bought several from him and Suburban Ford. Excellent dealership! I will certainly buy from them again
Rocky accoring to a family member who accompanied my... - Hurtfultruth
Rocky accoring to a family member who accompanied my father said he was pushy and manipulative .
My dad went in not intending to purchase a car that day, but somehow ended leaving with a car not up to his expectations.
A family member wrote a poor review, now he has been calling our home and family members cellphones harassing them to change his rating to a 4
This is unacceptable and unprofessional
Just plain wrong
The service at Courtesy is absolutely the best experience... - Steve Parrish
The service at Courtesy is absolutely the best experience of any car dealership I have ever been involved with. I live quite a ways away but I will never buy another product locally unless Courtesy just doesn’t have it, and I have I’ll drive for service every time. Robby is honest and fair and helpful without pressure!!! The rest of the team is A+! I can’t say enough good.
Great experience would buy again. If you want to buy a... - Rod G.
Great experience would buy again. If you want to buy a new vehicle Jay is the one to see. Friendly and knowledgeable staff at Tom Denchel Ford Hermiston.
Service department was quick and efficient and serviced... - NLJ
Service department was quick and efficient and serviced my car according to Mazda’s specs. Would recommend to others. Good customer interface and didn’t have to wait for work to be done properly.
GREAT EXPERIENCE - Susan654
Very helpful on the whole buying experience and didn't make me feel pushed into buying a car made me feel comfortable about the the car I purchased.
good job and ll credits and coupons were applied. - chipmunkam
Quick lube took longer than expected as big pick ups had issues before me, so I might make appointment next time. Service people are always very helpful.
Service was great and staff was friendly and efficient.... - plmbloco
Service was great and staff was friendly and efficient. Will be working with them again soon. Zach in finance took care of our needs and was knowledgeable about our questions.
I am so impressed with the customer service here, they go... - Hannah Sexton
I am so impressed with the customer service here, they go above and beyond with helping you find a vehicle and making sure you can afford it and that its right for you. I appreciate Mike and the team for helping me so much! 10/10 A life long customer!
Arianne was fantastic to work with, responded quickly to... - cgutheridge
Arianne was fantastic to work with, responded quickly to all questions and was very helpful through the entire process. Best car buying experience I have had!
I have been buying and maintaining ford trucks both... - Scott
I have been buying and maintaining ford trucks both personal and business for over 20 years with tower ford. I keep going back because of excellent reasonable priced service and knowledgeable honest sales staff. Have recommended many people to tower.
David is a great guy! Great man for the job! I have a... - guitar651bla
David is a great guy! Great man for the job! I have a brand new car with his great skills of helping me every step of the way! I give David and the dealership 5 stars!!
Awesome old school Dealership - Duffell
Our Salesman Don was terrific,went out of his way to see that we were happy with our choice. First time ever to have a Finance Manger just as helpful. Reminds me of the days when we purchased a vehicle on a handshake and someone word. Very refreshing.
My only concern is the Service Department, in this area the Dealership slipped a bit in our opinion. We have several issues with our new Lincoln and they want to take a "Wait as See" attitude. May need to reach out to the Lincoln conciears to get the problems resolved.
Great team! - Rachelle
Staff is very friendly and went above and beyond to help. They have the best deal in town on oil changes at only $20. Will be back
disrespectful uncalled-for comments by lead service person - sergio.marie.jimenez
lead service rep.not understanding people work hard for their money,does not understand that the customer is the reason for there business and laughs at his customer behind his mask.
The service dept at power ford is the worst service dept... - bajafishin
The service dept at power ford is the worst service dept I have ever been to I wish there was another dealership that was close to Newport I will never take my vehicles there again. My truck has been there almost a week and they still haven't found the problem
I hope this review brings a potential car/truck buyer... - shekcc
I hope this review brings a potential car/truck buyer some insight of what we experienced. First off, I have never felt so belittled as a female buying a vehicle. From the moment I walked into the building, I felt completely on edge and not taken seriously. We were buying a truck for my husband; he picks the one he loves, I sort out the financial part. The first day we were there we felt extremely pushed into buying a truck that we verbally said that we were not in love with. We ended up walking away very frustrated because after we had, "wasted their time," the salesmen were not interested in showing us anything more affordable and in the price range that we had asked. We left and naturally, my husband found another truck he loved that had just come into stock... on the same lot... SO we went back. I had to arrive around 8pm as I am a nurse and work 45 minutes away. OK great, we ended up buying the truck! We were very happy about the purchase but we felt like the BIGGEST inconvenience. Being told, "Well we're not going to make any money off the sale anyways.." and being shoo'd through the process. But this isn't the worst part. We bought a "certified pre-owned" truck in the summer. Exactly a month and a week later, the rain fell and there was a large leak in the truck. We called and were told to bring it in, "no problem." After a battle throughout the week we were held responsible for over $800 of repair. Normally, no biggie. We're buying a 5 year old truck so things are bound to happen. But we expressed our concerns that some of the cost should be covered as this was a pre-existing problem prior to buying the truck that was not disclosed to us. We called the sales guy, Brad, he returned my call and I expressed my concerns and he reassured that he would follow up with a manager. Promised he would give us a call back. Well, it's been over a month since that phone call and I have tried to reach out and still have no response. From the comments from the male staff to me the moment I arrived.. to the lack of customer service or some sort of compensation, we have sworn not to return to Damerow Ford again. We are also encouraging others to do the same. I have bought many cars/trucks.. NONE of which have I experienced such poor customer service. After weeks of being ignored, I hope the most this review can do is encourage others to save your time and go to a dealership that cares.
Astoria Ford contacted me (to purchase my truck). They... - daniellnelson30
Astoria Ford contacted me (to purchase my truck). They made an offer, and I accepted. I brought my truck to them (per their request), and they then offered me 25% of the original agreed offer (which was approved by their manager). Never again!!! Now I see why people travel to Portland, to buy vehicles. Prices are high and their business is shady, at best. I can’t hurt their business any more than they do to themselves, but I will DEFINITELY warn everyone I come in contact with. I will rate their business with the same amount of cares they’ve given to the community they operate in. Zero stars for zero cares!
Service Department up sells at every oil change or service - davenjean
the service department up sells , went in to have tires rotated got a call that the lug nuts where rounded and there the only one s to rotate and mount the wheels on our vehicle cost me extra 90.00$ for new lug nuts that they had destroyed i have bought 7 vehicles
from them in the last 20 years , Never Again !
3rd vehicle buying experience from St Helens auto, and... - charity_wright2011
3rd vehicle buying experience from St Helens auto, and the service just keeps getting better everytime. If you need a vehicle. St Helens auto is the place to go. Ask for Robert Fletcher, he's the best!
Airbag Recall Gone Wrong! - joetanner722
I left a negative review recently regarding an experience with Kendal Ford. The situation was regarding obtaining a loner vehicle for my safety recall. Kendall Ford did an excellent job of addressing my concerns and going above and beyond to make up for my initially poor experience. Thank you Kevin, for making it right.
I’ve purchased four new Fords in as many years and always... - BobcatBarry
I’ve purchased four new Fords in as many years and always had the best price, best service, and best follow up with TSS Ford
Bad business - Ron
Took my ford 4500 in to have issues fix truck was in a total of 5 months truck never ran right they said they replace the intercooler something must have leaked and the bearings are shot told me to tow it off the lot they were done with the truck I have an extended service contract they told me they did not have to honor it what's the point of an extended warranty if they don't provide the work bad Robertson
Fraud - kenportlan
I BOUGHT FORD ESCAPE ON APRIL 6TH. WHEN THEY BROUGT ONE TO ME THEY NEVER TOLD ME THAT IT WAS FRONT WHEEL DRIVE.
AND I NEVER PAID ATTENTION ABOUT DRIVE TRAIN,,BECAUSE I ASSUMED THAT ALL SUVS ARE ALL WHEEL DRIVE,,MAYBE I WAS NOT CAREFUL.,,AFTER ALMOST TWO MONTH LATER I FOUND OUT MY CAR JUST FRONT WHEEL DRIVE.,,WHAT A SURPRISE AND DISAPPOINTMENT,,
WHEN I CAKLLED THEM THEY SAID THEY TOLD ME ABOUT IT,,ABSOLUTE LYING,,ALSO SAID MY CAR
NOW USED CAR WHICH MEANS DEVAUED A LOT,,MORE THAN 10000 DOLLARS,,,
I AM TRYING TO TRADE IN AGAIN,,BUT SURELY NOT EASY,,
I CAN NOT BELIEVE THIS AT ALL,,HOW DARE THEY INTENTIONALLY DIDN'T LET ME KNOW ABOUT
FRONT WHEEL DRIVE,,,I AM THINKING IT HAPPENED BECAUSE I AM ASIAN AND MY ENGLISH,,
I KEEP THINKING WHAT TO DO,,,IF YOU ARE FOREIGNER BE VERY CAREFUL,,,,