55 Pennsylvania cadillac Dealers

From our initial call to R&R we were treated with the - lynncomisac

From our initial call to R&R we were treated with the utmost respect and courtesy. Mike made us feel like family and was extremely helpful through the test drive and the end of handing over the keys to my new car. Mike made sure I was informed when my car arrived at the dealership and helped me through all the filing of the paperwork and my GM work discount. Mike made sure he reviewed the features on my new car and also helped me set up my on star app as well also the My Chevorlet app on my phone. The dealership was also very clean and welcoming. Kevin made the signing of the paper work a breeze and he was also very friendly and explained all papers I was signing. I will highly recommend R&R dealership and Mike Hummel to all my family and friends. Thank you to the R&R dealership.

Sales manager Allen Hensil was very helpful with my - garyhdg

Sales manager Allen Hensil was very helpful with my delivery of a corvette that was actually purchased from a dealership in Michigan.

Very nice to deal with Easy to get appointment they send - RGRIMMY

Very nice to deal with Easy to get appointment they send me a video of the work that is going on.

very helpful Damian was a pro. - kw10152023

very helpful Damian was a pro. Got the rate I wanted and the price. Would definitely recommend anybody looking for a Cadillac

Very friendly staff. - Bobby DeVille

Very friendly staff. Willing to work with customers for the best deal. Great communication. Vary pleased with my experience.

Easy, painless and fast transaction, drove away with my - amybab23

Easy, painless and fast transaction, drove away with my new car same day. Car was sparling and clean inside and out. Job well done

I'm coming in Monday to finally get my vehicle - len small

I'm coming in Monday to finally get my vehicle registration (delayed) and will write my review then, if we get it resolved..

I was very pleased with the service that I received on my - Ray

I was very pleased with the service that I received on my 2010 HHR. The shuttle service was very helpful to me.

Great team. - Miss P

Great team. Ron was very helpful and knowledgeable. Honest people. I will always take my car there moving forward. Thank you guys.

My experience at Smail Auto went very well. - vseighman

My experience at Smail Auto went very well. I was looking to trade my Cadillac for a new 2026 XT5. My sales representative, Bill C., was extremely helpful in finding the car I was looking for and making the trade/ buying experience go very smoothly.

Clayton Cova is exceptional in service ! - Radzevich5036

Clayton Cova is exceptional in service ! Listens and my repairs is done right first time all the time

Absolutely great experience at Faulkner Cadillac - LS_1976

Absolutely great experience at Faulkner Cadillac Mechanicsburg buying our used Chevy. From Tim Wehner in sales to Ryan St. John in finance, it was an absolute pleasure to shop for and finalize the transaction with this team at Faulkner Cadillac. Professional, polite and helpful are the words that come to mind. Thanks again!

I had a very disappointing experience with Bergey’s - melhindi949

I had a very disappointing experience with Bergey’s Cadillac in Plymouth Meeting. I was actively intending to purchase a 2022 Tesla Model X (VIN: 7SAXCBE56NF336270, Stock #: ECN3659A) and was told for weeks that the vehicle was delayed due to a “software update” and that timing would not be an issue. Based on those representations, I obtained a certified check, sold my vehicle, arranged transportation, and drove over five hours round trip to complete the purchase. Upon arrival, the vehicle immediately displayed an active air suspension fault. I was then informed that the car had actually undergone strut and suspension arm replacements, not just a software update, and that the issue remained unresolved. The vehicle also produced a rattle when coming off throttle. I was ultimately told the vehicle was deemed unsafe and could not be sold, which made the entire trip unnecessary. Additional undisclosed issues included a tear in the driver seat, non-functioning powered third-row seats, and a missing trunk cargo cover. These issues were not disclosed prior to my arrival, nor was I informed that the vehicle might be unsafe or not eligible for sale. I dealt directly with the salesperson Joe LaPenta and the Pre-Owned Manager Christopher P. DeNight. This experience resulted in significant wasted time, travel expense, and disruption — especially frustrating given that I sold my vehicle and am expecting a baby soon. Transparency and communication were extremely poor. I would not recommend traveling to this dealership based on my experience.

Service was excellent oil change new tires and alignment - gianangelijohn

Service was excellent oil change new tires and alignment was all done professionally and washed my car in and out

DO NOT BUY HERE. - JD.Park

DO NOT BUY HERE. Sold a dangerous, fraudulent car that suffered a near-fatal failure. my mother bought a vehicle from this dealership two months ago. The staff explicitly admitted the car had pre-existing safety hazards—specifically the left inner/outer tie rods and failing brakes—and told her she had to pay extra money to fix them and inspection. They also completely hid a major prior crash, which I discovered because the aftermarket hood does not sit or latch safely.Despite regular maintenance (including checking and adding oil a week ago), the car suffered a catastrophic explosion while my mother was driving on I-80E right after the bridge right before the george n. craig travel plaza. The engine threw a rod, blew open the back of the motor, and completely SEVERED THE BRAKE LINES on the highway. She barely avoided a fatal crash at 74 years old no less and was left stranded at a highway rest stop with a destroyed engine and no brakes.When I reached out for help to safely retrieve her belongings and resolve this nightmare, the General Manager completely ignored my emergency messages and left us stranded.This dealership knowingly sells dangerous, un-inspected vehicles and hides prior accident histories and slips the fraudulent carfax out of the folder they give you so you cant prove it I am currently filing official auto fraud complaints with the State Attorney General and the DMV Licensing Division. Save your life and your money go ANYWHERE else. Help spread the word for everyones safety!

Thank you Fred Beans Cadillac GMC! - BENNETT73195

Thank you Fred Beans Cadillac GMC! Brought my son's car in for service. I have serviced here for years and honestly would not take my vehicle anywhere else. The service team, Jimmy Mann and his crew always take care of me. My son is happy and our experience in this dealership has been absolutely unmatched. I have never experienced such a kind and transparent team...both service and sales! (We bought this vehicle here as well) If you are wondering if you should go to this dealership the answer is absolutely. Do not hesitate- they are ALWAYS awesome!

Montrose is the best… No pressure sales… They take care - noclat62

Montrose is the best… No pressure sales… They take care of their customers… I just had my vehicle repaired at Montrose collision. Perfect from start to finish. Employees went over and above To make sure I was taken care of… Highly recommend.

Took over 2 weeks to get my second key for my new truck. - matthewmoderski

Took over 2 weeks to get my second key for my new truck. The. When we got our jeep the lady in finance ran my wife and my credit even tho I was the only one who signed to get a credit check. We had an appointment to see the jeep took them over 2 hours to get the jeep from Hermitage only 45 mins away. Then they had to deliver it to our house bc something they should of done the day before. I took my truck to get the second key programmed and had CEL. They said would take over 2 hours to just scan it. The. This all happened within a month span. Wish I could say I had a worse experience at a car dealer but this tops the chart for worse ever. Not they are dragging their feet to pay of my trade in.

We just purchased our second used Cadillac from Scott. - MichelleQuier

We just purchased our second used Cadillac from Scott. Pete Scherb was our salesman. We went above and beyond for us. Great customer service. Easy transaction We highly recommend anyone looking for a Cadillac to check them out

Outstanding customer service - 673rent

I just left this dealership and purchased a new 2019 GMC Dinali truck. Father and son as well as finance manager took care of us from a to Z. I have nothing but great things to say about this dealership, would highly recommend them! Zero pressure sales, did a fantastic job and put the deal together in record time!

All I can say is, the Service Dept is Super. - Butterfly101

All I can say is, the Service Dept is Super.Claire is the Best on the phone with help.What a nice place to purchase and get your vehicle serviced!

I found a 2025 new car online at this dealership's - jh

I found a 2025 new car online at this dealership's website. Car on the lot. I called sales on phone to purchase. Confirmed trade in price with the salesman who checked with his manager that all was good. They even gave me the trade in price, and I gave new VIN to my insurance. Told salesman (A) that i would also be putting down $5,000 cash. We set a time and meeting day. I called to confirm our meeting the night prior and was told they had taken a deposit from a woman and I can have a very similar car to the one I had chosen. They never reached out, they never asked for a deposit (I offered as I was putting cash down), they tried to blame a new employee for being inept even though manager was involved. All in all a shady and DECEPTIVE dealership. I would avoid at all costs as there are so many other Chevy dealers in this area!

Did best to get me early time I wanted for oil changed. - dclark73

Did best to get me early time I wanted for oil changed. Finished job quickly and returned it to me. Did the courtesy inspection and added air to the tires that I didn't know I needed.

Dealing with the CHarper used car staff, especially Ernie - jeprogar

Dealing with the CHarper used car staff, especially Ernie Moyer, was an easy and enjoyable process. The car we purchased for for my wife and Ernie was extremely helpful guiding her through the the process and helping decipher the technology that's available in the car. My wife is fully setup and excited to be in her new Cadillac!

GREAT 2022 Chevrolet Maljbu we really love it! - montourcardshop

GREAT 2022 Chevrolet Maljbu we really love it! THANK YOU! Also thanks to owner Bill Manos

I purchased a brand new 2025 Cadillac Escalade from - khaliyounger

I purchased a brand new 2025 Cadillac Escalade from Faulkner Cadillac expecting the level of service, professionalism, and customer care that should come with a luxury vehicle and luxury brand experience. Instead, this has become one of the most frustrating and disappointing customer service experiences I have ever had. My vehicle suffered a headlight failure — a critical safety component — while still under factory warranty. The warranty repair was approved, but the required part is on national backorder. I completely understand that supply chain issues can happen. What I do not understand is how a customer who spent this level of money on a nearly new luxury SUV can be left without meaningful support for weeks. Initially, Faulkner Cadillac told me they would provide a loaner vehicle. However, once they learned the part was on national backorder and the repair delay would be extended, the tone and professionalism completely changed. The support and urgency disappeared, communication became inconsistent, and I was effectively left to deal with the consequences on my own. This is not just an inconvenience. This is a safety-related issue involving a vehicle that is less than a year old, and I continue to make payments on a vehicle I may not even be able to safely drive. Meanwhile, I am absorbing the financial impact, transportation burden, and stress created by a warranty issue that Cadillac itself already acknowledged and approved. What has disappointed me most is not the defective part. Machines fail. What defines a luxury brand is how they take care of customers when problems happen. In this situation, I felt abandoned the moment the issue became complicated and expensive for the dealership. I expected accountability, advocacy, communication, and professionalism. Instead, I received excuses, delays, and a complete lack of ownership. For anyone considering purchasing a Cadillac — especially from Faulkner Cadillac — understand that the true test of a dealership is not the sales process. It is how they respond when something goes wrong after the purchase. Right now, I cannot honestly say this experience reflects the premium standard Cadillac claims to represent.

JUST PURCHASED 2016 CADILLAC SRX ...the BEST!!! - kimbelle777

Just purchased a brand new 2016 Cadillac srx.... I dreaded buying another car as I own another Cadillac 2014 XTS and here we go again with the torcher of buying another new car.... Dealt with Gary who is the head of sales for all of the Bowser stores and Michael at the Peters Twp.Cadillac store... Gary gave us the best price from the get go.... no game playing... harassing calls... just straight forward numbers to decide from the beginning... Everyone at that dealership treats you so nice and helpful no high pressure... no one could touch there price.... As soon as the warranty is up on the XTS I will be back for another car from them.... Thank you so much for making the car buying experience a delight for a change... thank you Gary, Michael and Scott.... Kim & Al Raible

Excellent Customer Service, Saturday service is very - alm7865

Excellent Customer Service, Saturday service is very accommodating, technicians are very thorough, and I was in and out very quickly.