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Go see Brent P - Kdpclark623
Brent gets what you want. Goes above and beyond. If buying used, call dealership to make sure car is on the lot. Avoid internet sales, seemed like they said anything to get you in the door. Website can be deceiving.
Top Reviewed Specialists At This Dealership
Great experience , great service - BR9297
Victor , did an outstanding job on his follow-up to ensure that my vehicle was serviced correctly and keeping informed dur the process. Great job all around.
Love my new camry - RayJ
Before i bought my new camry i already knew the color and model (LE) that i wanted. I checked out a few other dealer web sites and found my new car at lugoff toyota. The sales team did a great job showing me the car and they were very professional I would Recommend this dealership to anyone looking to buy a car
Frankie Parson is the best !!!!!! "Toyota Camry" - Happy Camry
Frankie was the best sales representative that we ever came in contact with. She was very attentive to our needs and got us exactly what we were looking for. She aims to please her customers and you won't leave there unhappy. If you're looking for your next Toyota please contact Frankie Parson she wiil
go above and beyond to make sure that you are satisfied. Thanks Frankie !!!!!
Great people working in a good place - Carguy99
When entering the dealership you are greet by the staff treated as new customer not a dollar sign very friendly and helpful would buy again
New Car Sales Manager
Toyota Pro Sales Consultant
Sales Exchange Manager--7years
We were greeted by Tevin McGiure and he was awesome!!! - SSmith
First impressions mean a lot to me! The Toyota of Greer team are very friendly and professional! Our sales associate Tevin McGuire made our experience great!
Great facility - Villanova
Not only is the service timely and professional, but the waiting area is very, very nice. I am extremely happy that I bought a Toyota.
Awesome Car Buying - DBrown
Even if you’re not shopping for a car, just stop by Jimmy Jones and chat with Mr Sheerif. I was provided with TOP QUALITY service and care during the purchase of my vehicle.
Great - Busa2012
Great people from the service drive to the finance office, easy friendly service by very friendly people, my car was checked completely and a few service recommendations given to me.
Katie was awesome! - Whitney
I came and purchased my car a few days ago and Katie was awesome! She was very helpful and explained every feature the car had and everything. She helped find the perfect car for me. If she did not know the answer she found the answer for me. She even stayed over until 9 to be sure I left with a car. Thanks Katie! You were awesome!
Happy ending - Cindy123
They found out I was having chemo & my husband was in the hospital & they returned our van to our home - amazing help!! Very much appreciated!
great service, great people - appemail
Wonderful service. Didn't even buy my car with them, just came around to fix a faulty trunk latch before heading home. Adu spent ten minutes sweating in the hot sun to make sure we could get ourselves home to get it properly replaced, as that would be a much longer process that we didn't have time for in the moment. Definitely recommend to those both from out of town and locals.
New Yaris - yaris20
Brian was the best ever salesman! I was looking for a new Yaris on the hottest day of July, and not only did he listen to what features I wanted – He ordered the new Yaris with those exact features! Then to make it even easier (for me, a senior citizen), Ballentine Toyota had the car delivered to my house. Anyone looking for a new car, should definitely ASK FOR BRIAN!
Bad Initial Experience - Customer
Called ahead to set up an appointment for a test of a new Land Cruiser listed on their website. Appointment was confirmed over the phone for later that same day. Drove 45 minutes to the dealership, showed up on time, then I was asked by the salesperson to wait in the lobby. About 15 minutes later the salesperson returned to inform me that they had no Land Cruisers to test drive...oops. Bare minimum apology offered, and they never followed up with me (few weeks out now). I'm a 38yo local professional, it was a legitimate interest in the vehicle, and I wasn't throwing up any red flags that I can think of. I think they just goofed, then didn't recover or follow up well. Small issue for me, but makes me wonder how they would handle bigger issues for folks considering buying a vehicle from them. This was a very limited interaction, so take it for what it is worth. Maybe just a bad day. Systems/Communications issue probably more than any individual, but frustrating nevertheless.
Worst dealership in town - Robbedbyfredandersonwcolumbia
Marcus sales managed, Scott general manager, Mike manager, Brad sales and Juliet’ Fred Anderson are all horrible people to work with. The car they sold me had a bad engine and never worked since I bought and still don’t. I would never shop here again and took my business elsewhere as scott suggested and. The worst car buying experience I ever had. The men their take advantage of women customers and young adults. They took advantage of me and my family to leave me with a broke down car. I will never shop here ever again and don’t recommend anyone else to shop here. DO NOT SHOP HERR the cars add not certified 125 pt inspection. NO it has been a long headache and they kept my hard earned money for a car that the engine was bad. NO NO do not shop here and wish I could give them a zero!
Easy experience - Chris G.
Done my online research for last couple of weeks. Called the dealership. Asked for sales manager. Told him my wifes lease was almost up. Let him know colors and accessories i was and wasn t willing to buy and what i was willing to pay. He found what i needed at another dealership. Called me when it arrived. Drove down to the dealership that evening. Signed everything and was out of there in about an hour. Nothing out of pocket and payment only increased by 8 bucks from previous payment. My wife and I were both pleased with the experience.
Poor service - AC1701
I had $1200 worth of work done including an oil change. Upon picking up the vehicle, the maintenance required dash light was still lit and not reset and the oil change sticker had not been updated so the question is was the oil change done? I called and they put me into an answering machine due to the person being on vacation even though he was on vacation when I picked it up and PAID for it so I should be able to discuss this issue with any other agent since taking my money wasn't an issue the day before. I ended up having to go back to the service department to get this resolved. Poor attention to detail. They had time to place a "Thank you" sign on the dash but not complete the proper service sequence.
Here is an actual email I got from one of their sales guys - ToyoShopper
"Well the number I quoted are actual numbers, not something crazy like $36,500 OTD with NC tax on an XLE, LOL.... If you decide to get serious with buying a Highlander, you got my email ;)"
Sound like someone you want to do business with?
Exceptional Customer Service - Customer
Scott Baker provided exceptional Customer Service. He patiently answered all of my questions. Toyota pricing for a 4 wheel alignment and 2 new tires under $350.
In South Carolina
Dick Dyer Toyota
Senior Sales Consultant
Fred Anderson Toyota of Charleston