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My second time buying an used car. This was definitely... - kayla95
My second time buying an used car. This was definitely the better car buying experience. The staff was friendly and helped me with what I needed. Would definitely recommend!
Top Reviewed Specialists At This Dealership
Service representative was accurate on service time. - sweetplace
Service representative kept me informed on status of vehicle service. Waiting area was adequate and people maintained their social distancing. The surroundings of the area was sufficient.
Very friendly, responded to all my questions, took the... - Dcarnes1946
Very friendly, responded to all my questions, took the time explain details and agreed to the price that I was willing to pay. I was satisfied with the process. Both parties achieved their goal, buying/selling a truck!
Saved our Tundra!! - colladca
Everyone at the dealership was courteous and helpful. Stan especially helped and took the time to explain the situation and provide us with information to avoid similar problems in the future.
New & Used Sales Service Advisor
Toyota Pro Sales Consultant
Looking for a car? If you want a GREAT salesman then... - bchanitra
Looking for a car? If you want a GREAT salesman then you’ve came to the right place! Sean England is the GO to Guy
Sales Exchange Manager--7years
Mr. Shareef is the Man - kme2428
Shareef was friendly, not high pressure, and everything he told me, he followed through on. I bought a new Camry from him from an online inquiry. He called me numerous times after we started negotiating. He texted and emailed photos of car we wanted and just made it happen without high pressure of intrusiveness. .I haven't purchased a brand new car in over 30 years as I destest dealing with a dealership, but Shareef made it a comfortable, assuring experience. What he told me, he did. The car was delivered from South Carolina to Ohio the very next day.
Took Tacoma in for 5000/6mo check. Was taken care of by... - Philp537
Took Tacoma in for 5000/6mo check. Was taken care of by Jacinda at the service desk. Very friendly and professional. Good experience. Was very pleased with the entire process.
Worst service ever in 35 years of owning a Toyota. They... - Disappointed
Worst service ever in 35 years of owning a Toyota. They replaced a tail light. The turn signal & reverse light did not work after I got it home. The light did not even look like the other one. Had to make appt to get it fixed. Checked before I left, yep it looked the same as other light and worked. Again after I got home realized the rear bumper is not flush on one side (the bumper is remover to replace the light). So I contacted the Service Manager, Desaray, and I am to contact her as to when I can bring it in AGAIN. Contacted early in the morning, left VM. No return Csll. Called again before lunch and Receptionist said she would carry the message directly to her. And here it is over an hour later and no return call. Looking now for another dealership to do my service and purchase my next car. And because of this experience may not be a Toyota. Service Manager’s name is spelled Desiree.
If you're looking for a stress-free, enjoyable buying... - Megan Burriss
If you're looking for a stress-free, enjoyable buying process, David Wilder is your answer. He was amazing to work with from start to finish. We traveled from Summerville to Bluffton and it was so worth it. We will be customers for life. Highly recommend! Thanks again, David!
Sparks’s is a great dealer to purchase a car from they... - Traveler
Sparks’s is a great dealer to purchase a car from they also have a great service department!Ernest Hayes has been my service advisor for the last 2 years he is very good to work!
Very satisfied with my experience. Joe morand was a great... - Andrew.delollo
Very satisfied with my experience. Joe morand was a great person to deal with. He was very informative and eased the process of car shopping for us
Always prompt and professional - fredh
Always prompt and professional. Highly recommend. Always take my vehicles there for service. Never been disappointed. Even wash my car after service. The best dealership in Columbia.
Salesperson was very easy to deal with also the... - dougdobert
Salesperson was very easy to deal with also the accountant was helpful with any questions I had. I would go back if I wanna looking to buy again.
I have to recommend this dealership for one reason only &... - phazare
I have to recommend this dealership for one reason only & that is the pinnacle of customer service attitude , skills “ Buckley” has displayed during this unprecedented times is excellent.
Keep up maintaining & retaining an employee of this caliber.
If you are looking for a car you can't go wrong by... - Greid1115
If you are looking for a car you can't go wrong by stopping by Florence Toyota and asking for Ms. Frankie. You will definitely be pleased as well as if you have a friend or family member searching for a car you too would want them to go NO WHERE but to Ms. Frankie where you just can't go wrong.
I am rating 5 only due to Ms. Frankie who deserves 100:-)
awesome - Ccgimmi
Once again I was greeted promptly and service was complete in a very timely manner. They have the best service department I have ever been to. I highly recommend!
I worked with Scott Baker. He was present from beginning... - Happy Customer
I worked with Scott Baker. He was present from beginning to finish. He was honest and did exactly what he said he would do. He wasn’t overbearing with sales. He advised me of recommendations nicely. It was refreshing to have a EXCELLENT customer experience!!
Horrible service!!! I’ll never go back again!!!! Every... - Prisciv627
Horrible service!!! I’ll never go back again!!!! Every time I go I have a problem and something doesn’t get done right. Major thumbs down.
Purchase New 2016 Tacoma TRD Offroad - Mustang Sally
The sales department was friendly enough, and the vehicle deal started out OK. But by the time we finished, the truck cost us 10K more than anticipated.
2020 Toyota Camry - Taurus
ASK for Marcel! Very friendly and professional. He was my salesman and my boy convinced me to get a Toyota when they were my least fav brand. I just bought a car from here and they were great. Got me out of my older expensive car into a newer lower payment car. Very professional and amazing customer service there. Definitely will be back
In South Carolina
Dick Dyer Toyota
Fred Anderson Toyota of Charleston
Senior Sales Consultant