65 Virginia Ford Dealers

Great people. - Wayno

Great people. Excellent sale person. Very attentive to the details. Truck was clean and shiny thanks to Woody

Very professional staff very knowledgeable in the - Jwm77694

Very professional staff very knowledgeable in the automotive field Lance an Jasmine are very knowledgeable and professional

I had a quick, smooth, and truly pleasurable auto-buying - superduty.gj

I had a quick, smooth, and truly pleasurable auto-buying experience at Empire Ford Lincoln in Abingdon, VA. A big thank you to Tristan, Becky, Jason, and Jeff for being so courteous, attentive, and helpful throughout the entire process. Everyone was professional, friendly, and made the experience easy and stress-free. I really appreciate the time and care they took to make sure everything went smoothly. I highly recommend Empire Ford Lincoln to anyone looking for a great auto-buying experience. Be sure to ask for Tristan, Becky, Jason, and Jeff — they’re a fantastic team!

Had a good experience, salesman did a really good job, - Skyking

Had a good experience, salesman did a really good job, was knowlegable and very helpful

Their service department is outstanding. - bboonejr

Their service department is outstanding. A friendly and efficient group of people. Their mechanics are great.

Well, again, I had the same issue as the last time I put - repairman4u2

Well, again, I had the same issue as the last time I put my truck in your shop. I was told pretty much that someone didn't follow protocol. I will say that they fixed most of my issues this time but again the mechanics that worked on my truck left GREASE marks all over the driver side floor matt and even got grease on my brown floor carpet just like last time and this is the exact issue that I had the last time it was in for repairs and when I submitted this claim someone from Haley Ford called me and asked could they make it right and I said no that I would have my truck detailed by someone soon. I asked the question don't you all use paper floor mats to keep this from happening? " and I was told yes that the mechanics are supposed to. I was assured that you all would do better in the future and that they would speak to the mechanic about this issue. Well, here it is the next time, and the very same thing happened again. The person that called me told me that he would speak with the mechanic, and from my standpoint, I think that he was blowing smoke up my well, you know. I hope you don't do this to all your vehicles. My truck is old, but I keep it in pristine condition, and I will have my person that details my truck come by on 10/19/2026 to clean up the truck and your mess. You've got to know your floors are greasy and you need to take better care of customer vehicles. I feel I am AGAIN wasting my time writing to you about this issue because you DID NOT follow through with what was said to me on the previous visit. If you call me, PLEASE don't tell me something that I want to hear because you did it last time, and I feel NO ONE was told about this issue. I am thinking of buying a new truck within the next year and I am not sure you won't do this again, so I will probably take my business elsewhere. I have been coming to you all for a very long time, passing other Ford dealerships and even though you are farther away from my home, so in closing, please don't call me with empty promises. You have already done this once to me. In closing, thanks for fixing most of my problems. The only issue that didn't get fixed was the backup alarm that keeps showing up on my dash when you put the truck in reverse I get an alarm every time, and the only way to get rid of it is to clear it on the MINU button on the dash. Everything else they worked on was great and I thank you for that.

They are always so pleasant to work with. - Sarah

They are always so pleasant to work with. They came and picked up my car and brought it back to me when it was done.

Mike did great job explaining the total process - hlarmstrongjr

Mike did great job explaining the total process Explaining all the trucks features Very nice salesperson

When I call they always get me in right away. - palbano4727

When I call they always get me in right away. The Service manager is always helpful and the work that is done is by the tech’s is always thorough.

Had a great experience at Priority Ford! - GMC Truck Guy

Had a great experience at Priority Ford! Nathan was fantastic and made the entire time simple and easy! Definitely will be a return customer!

Last year my Explorer steering assembly went bad, recall - carsten bessey

Last year my Explorer steering assembly went bad, recall didn't apply. I was real hesitant to get them to do the repairs. We'll i couldn't have been more wrong. Dropped off the vehicle repaired in a timely manner. My service writer she is amazing very patient and polite. Highly recommend getting back to dealship repairs. By the way they beat there competitions prices.

Had a great time Richard did a fantastic job wood - andersonrault

Had a great time Richard did a fantastic job wood recommend him to people for his services

Nice friendly people, worked well with each other and - dhicks8460

Nice friendly people, worked well with each other and negotiated a good deal on the truck I was interested in.

This is our 3rd car we buy from this dealership and we - Frodo850

This is our 3rd car we buy from this dealership and we always work with Crystal. She is the best: enthusiastic, extremely knowledgeable about the cars and their inventory, and never pushy. Happy with their management too. Will come again!

This dealership always willing to work with the customer. - eyaw215

This dealership always willing to work with the customer. They make it convenient for you with their services.

I had a service scheduling issue at Malloy Ford of - rover

I had a service scheduling issue at Malloy Ford of Alexandria and decided to reach out about it. What impressed me was how fast the General Manager, Daniel Khan, personally got back to me and owned the situation. No excuses, just an apology and real solutions like mobile service and pick-up/delivery options. Deshaun also stepped up and helped me get both my vehicles scheduled for mobile service the very next day. They even provided complimentary service as a goodwill gesture. This is the kind of responsiveness and customer care that keeps me coming back. Highly recommend Malloy Ford of Alexandria.

I spent several days working with Malloy Ford of - paulroberts037

I spent several days working with Malloy Ford of Charlottesville regarding a 2022 Volvo XC60. I reviewed the Carfax, negotiated the removal of add-ons, discussed financing, arranged an independent inspection, and scheduled a test drive for September 25. On the morning of the appointment, I specifically confirmed that the vehicle was ready and was told it had been "pulled up" for me. I then advised that I would arrive around 11:00 AM after making a 1.5-hour journey. While already travelling, I was asked whether I wanted to leave a deposit to hold the vehicle. I declined, explaining that I intended to inspect the vehicle properly and arrange an independent inspection before making a final decision. When I arrived, I was told the vehicle was unavailable because another customer was test-driving it, going through paperwork, and had first refusal. I was then asked if I wanted to wait. I declined and left. What disappointed me most was that I had specifically asked to be informed if anything changed regarding the vehicle's availability before I made the trip. Had I been told the vehicle was with another customer, I simply would not have travelled. Shortly after leaving, I was informed that the vehicle was still available. I fully understand that dealerships have multiple interested buyers. What I found frustrating was travelling 1.5 hours based on a confirmed appointment, only to find the vehicle unavailable when I arrived. I also found it disappointing that despite several days of direct communication with the salesperson, arranging paperwork, financing, and the appointment itself, I never actually met the individual I had been dealing with. The vehicle may be excellent. Unfortunately, I never got the opportunity to find out. I expected a higher standard of professionalism, communication, and respect for a customer's time from an established dealership. Would I buy from Malloy Ford of Charlottesville after this experience? No.

We brought our Edge in the night before for service the - hlwatson48

We brought our Edge in the night before for service the next day. At close to 2 PM the next day I text the service advisor for a readiness. 74 minutes! later I received a response. Moments later a different service advisor call to say, it would be near 5 PM before the vehicle would be ready. We dropped the vehicle off the night before to prevent getting caught in 5 PM traffic. Beyond the mid-70s year old and raining, we senior citizens make plans not to get caught like this. As far as the actual service work. It is too early to comment. Don’t misconstrue, we have 2 vehicles from Shelor and their service department is the only ones to have serviced our vehicles.

Totally lied to us. - Happyreader

Totally lied to us. Wanted to charge more after the issues were pointed out to them. I would not recommend dealing with them. Don't lie to make a sale. Will not work out in your favor. So glad we walked away.

I took my 2003 Ranger in for check engine light and - sharonalsop

I took my 2003 Ranger in for check engine light and engine miss. After a week I pick up my truck and as soon as I leave the lot the check engine light comes back on. When I take it back they said first thing they ask for is an additional $285. Dollar diagnostic fee which was included in the original $940. Dollars I paid them. They then proceed to tell me it was a different issue from the first time, same problem, check engine light and engine miss They are CROOKS

Never buy a Ford truck from any another dealer! - Richeyjr51

Never buy a Ford truck from any another dealer! Always buy it from Duncan Ford Mazda in Blacksburg. Their service department is the best in the business. They fixed my air-conditioning that had a problem from the factory.

Wonderful car-buying experience. - Pat

Wonderful car-buying experience. Straight forward, fair deal. I will be using their service again. Many thanks to Dave and everyone at Parrish Ford!

The worst. - tomcynlab

The worst. Took my 2020 explorer to have a axle leak fixed and and the top mechanic tell me its not leaking when there was axle oil drenched on the felt bottom cover and dripping from actuator on front axle .I had to drive back to the dealer to show and argue with him where is was leaking.He finally agreed to fix it. After 2 days my vehicle was still outside nothing done .Girl at the service desk was rude and said this place is a xxxx hole. She was waiting on warranty to call back. So i called the my warranty company they said nobody called about anything on my vehicle. I just took my explorer and left.

Bodie sigmon helped us when service was closed, we had a - Mikeysmith172024

Bodie sigmon helped us when service was closed, we had a flat tire and he went out of his way to put air in it for us!

We live in Colorado and found and purchased a new truck - hensleydavidg

We live in Colorado and found and purchased a new truck via Dustin Shull and Paul Obaugh Ford. I shopped around quite a bit and found the experience to be frustrating for the most part. By contrast, my experience with Dustin and Paul Obaugh was first-rate. Dustin sold us the truck we'd been searching for with no hassle or surprises. The truck cost what he said it would and he was very patient with us through the entire process of selling and transporting the vehicle to Colorado. I highly recommend Dustin as a salesman.

From the moment of the 1st call all the way through the - Sharon l Simmons

From the moment of the 1st call all the way through the entire process of getting my car to dealership, all repairs, keeping me updated, coordinating every aspect of of my experience including person drive to my home to pick me up so I could get my car back and on the road the entire process would not be possible without Cindy Johnson there guiding each department to make things happen. There was no Ai you had to speak to . THANK YOU CINDY JOHNSON OF APPLE FORD OF DANVILLE VA I WILL NEVER GO ANYWHERE ELSE.!I’ll also recommend everyone who inquire, there’s no other place to go except APPLE FORD, as long as CINDY JOHNSON is at the helm of the ship. Save yourself a big headache and just go there, btw every single person I encountered were excellent and intensive in was there assignment was THANK YOU !!!!!

Great place to buy a vehicle. - bdhensley7

Great place to buy a vehicle. They have lots of pre-owned inventory to choose from and many certified units.

CMA Ford stands behind the limited warranty on a used - richfitz

CMA Ford stands behind the limited warranty on a used car. They kept thier promise and took care of making things right.

Great dealership, I recently purchased a 2022 Mazda and - Barriewilliams101

Great dealership, I recently purchased a 2022 Mazda and Harry was the best salesman I have ever dealt with. Harry and Danny and Tim made the buying process completely stress-free. This dealership has gained my loyalty and I recommend anyone check at Nelson Ford Mazda first when purchasing a new or used vehicle, Ask for Harry,

EJ was my salesman. - Mark Pierce

EJ was my salesman. Awesome guy worked really hard to get me my deal also met me in Bedford Virginia because I lived at Lynchburg. The truck was actually located in Lexington. I would recommend this dealership to anyone who is looking for a good deal no hassle we actually close the deal in one day on the phone. I sent him pictures of my car all the information that I traded and we did the deal never did that before. I would definitely do business here again awesome people for sure. Please ask for EJ if you want a great experience