Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
get new key program - am122
I just stopped by to pick up the new key that had to be ordered for the new vehicle that I had bought and it needed to be programmed so it took a little bit to get it programmed and that was the reason I was there service was excellent.
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Recall - jofiss
We dropped it off before going to work to have the recall taken care of and they offered a great deal on an Alignment while they were working on it. Picked it back up after work. Everyone was very nice.
Best car buying experience ever!! - Joel007
This is the first car buying experience I actually enjoyed. The guys there unbelievably great!! Chase Meredith was my salesman, very knowledgeable, personable , all around great guy. Dino, Bam Bam, and James were A#1 as well. Even Jaz helped load an app onto my phone, just because he’s a good guy. Thanks everyone, we love our new car!!
Master Certified Product Specialist
New Car Purchase - newcargal
Daniel Cumbo was great to work with in the purchase of my new car. He is knowledgeable and takes the time needed to make this decision. Everyone involved in this process did a fantastic job.
Purchase of 2019 F150 and add-ons - bwhang14
Bought my first truck at Richmond Ford West. Jimmy was extremely helpful communicating with me and finding the exact truck I was looking for along the entire process. Joey was very helpful in getting the window tint, ceramic coating, and bedliner I wanted right away. Thank you to everyone else who helped and contributed in the process, it was a pleasure.
Found our new truck - BD2DROAN
Found new truck by accident walking into showroom to get prices on F150's. Saw the ranger on the floor. Cody is a used car sales person so that is where he was directing us
Awesome service - mybabies0129
I called.the.dealership in Bedford because I was having some issues with my car. I was so amazed at how they took care of my needs in such a timely manner. I really appreciate the excellent customer service from Eddie Rickman and.Alex Tuck!!!!!
Outstanding customer service - Mike Andrus
I had an appointment at 7:30am, and they had arranged to have me to my office within an hour. The shuttle even stopped and let me grab a coffee. I received a call that afternoon, updating and confirming cost of repairs. By 6pm I had my car fixed at a very reasonable cost. I appreciate especially the exemplary customer service and conversation of Ben and Mutt.
Terry Jones at Madison Ford - B&Jj
Both sales people we worked with were very knowledgeable about the Ford Escape model we were looking at. They did not use pressure sales tactics. Very happy with our experience.
State Inspection - fordlover
Dan Zadory and Will Breedlove. Dan (service consultant) and Will always take good care of me and my vehicles no matter what I need. I had an 8AM appointment, arrived early and they took me right in and I was out in no time.
Emergency Service - blenna830
This dealership is so impressive. I was in town competing horses at the Virginia Horse Center. I called on a Friday and they saw me and got me fixed all on that day! Their professionalism and kindness helped me in a crisis. They are the type of customer service you do not see a lot anymore. Ryan in service was so easy to talk to and Richard their diesel tech knew 100% what was needed and got it done! They saved me in a crisis. I wish I lived in the area so I could use them on a regular basis! Thank you guys so much!
Great Service - Fred 321
Purchased a used car 3-13-2019 worked with Joe, he is new to the car business but was eager to help with my needs. Chris the manager went above and beyond to get everything worked out on this purchase. A great experience I recommend stopping by to talk with Joe.
Excellent dealership - Sascha Ludeck
Perfect experience buying my Shelby GT350 from them! Ken from sales was great and provided me with all the requested information. I got exactly the trade in value for my old car which was estimated via internet. I had 0 hassle with finance to by stupid warranties ect. - very rare in the US.
Overall 5 stars!!!!
The best dealership I've ever been too! - anbrownie320
Chris David and Eric Friedhoff were absolutely amazing. I've grown up in the dealership world, so I was expecting a typical dealership experience.
Let me tell you something though... These guys make sure their customer service is top notch. Eric was extremely helpful the entire time we were there, from helping me figure out a great vehicle (that was super affordable) for my family all the way until making sure that I knew to call/text him if I needed anything when we left the dealership.
Chris Davis, the Sales Manager, literally worked a miracle for me. He got me enough to pay off my Mazda, as well as made sure he got the payments into the range we needed.
Thanks to Chris and Eric, my family has a brand new 2018 Ford Fusion. It's absolutely BEAUTIFUL and it's a fantastic family vehicle.
Thank you guys so much! I appreciate all of the assistance and kindness!
P.S. Sorry for the novel, but a short review just wouldn't cut it!
Recent pirchase - Greg
Great experience with the recent purchase of my Ford F150. David Jones did a terrific job as he walked me through the buying process, no pressure, took his time and answered all of my questions. When it came down to the nitty gritty John Seal was a true professional. Parrish Fords's prices are great and without the processing fees that other dealers add on. I would recommend Parrish Ford to anyone looking to purchase a vehicle with a courteous, friendly and professional team. Greg Bennett
Thanks Keith, for a wonderful buying experience! - Gene
I had a wonderful experience purchasing my new Mustang thanks to the team at Shennandoah Ford. I was treated professionally and with respect by Keith Hudnall, my sales person as well as Trevor, their finance specialist. In addition, I got the best price around by far. It was a pleasure dealing with this team. The fact that I purchased a car all the way from New Jersey says a lot. I have already recommended the dealership to my friends. Thanks, everyone!
Worst service ever. - MKZ 2014
My backup camera kept going black. Left my car there for 4 days, problem was NOT fixed. Took to another dealer, fixed in 2 hours.
Very helpful salesman - TLC Mom
TJ was so helpful and made the experience easy. He’s knowledgeable and very friendly, but not pushy. I would highly recommended our friends go see him!
Our Business Manager, Zach, was new on the job, but was honest about that and not afraid to ask his coworkers when he wasn’t sure of something. He was very friendly and helpful!
Jim Snead Ford -excellent service and very friendly ! - Sheriff Chip Harding
I recently purchased a truck from Jim Snead Ford. All my contact from sales through management was excellent. They were not pushy and made you feel comfortable. They were straight forward and honest. I got the vehicle for a fair price and the service department had it ready to go exactly when they said they would. It was one of the best experiences I have had in my fifty years of buying family vehicles.! -- Albemarle County Sheriff Chip Harding
Vehicle trade in - JB
I stopped by on the way back from Harrisonburg Va. I had a 2013 Ford Explorer and I noticed three 2016 Ford Explorers on the lot. I talked to Dave Simmons the sales consultant. I was interested in one of the 2016 Explorers and a possible trade of my 2013 Explorer or my 2011 Ford Escape. Dave was very pleasant and not pushy at all. Dave put me in contact with Caine Davenport the general sales manager. Caine gave me a figure on both of my vehicles on trade. Both Dave and Caine were very helpful and first class individuals. i ended up purchasing one of the 2016 Explorers and could not be more pleased with the entire experience. Dave and Caine went out of their way to make everything work smoothly.
Great body......shop - Kevinniteowl
Excellent , timely work .our vehicle looks like new! We could not be happier.the work was completed on Time and as promised. . We count on them for all our body shop needs
good olde fashion service. - joe bear
I called Cris ,internet person on Tue and came down on Wed and bought my 2019 ford edge .Worked with Cris and Ryan .The two of them took care of me.Thanks guys!!
Rex is awesome! - Jon
Awesome experience! The sales consultants at Sheehy Ford in Richmond are super friendly and knowledgeable. I would recommend Sheehy to all my friends and family.
The manager and salesperson were excellent - Bonnie
The manager Byron and the salesperson Kathleen a excellent team to work together they work a wonderful deal I could have got a better deal they are the best I will return to them in purchase more vehicles.
Excellent Customer Service - Krob66
I bought my 2nd Ford Explorer at the Cavalier Ford Chesapeake location. This experience was terrific. Beginning with my wonderful but very professional Service Provider, Archie. Then Mr. Richard Cuffy whom drove with my husband and I on our test drive and explained in great details about all the new technologies of this car. Archie knew that I was wanting to upgrade my 2014 Ford Explorer. He then spoke with a Salesperson, Mr. Kirby whom found the exact vehicle that I was looking for with a Dealer Special. I love my new 2019 Platinum Explorer. This dealership is #1.
Question - Ratmobile
How many of these reviews were written by employees? That' s not suppose to be allowed.Service Manager was a complete xxxxx and seem to rather enjoy refusing me.
I wouldn't let him change the radio station much less work on my car
Bunch of scam artists - Electro85
I know this will be the last time we purchase a vehicle from Duncan. We traded for a 2010 Ford F250 Xlt diesel. And it has been nothing but a headache there has been no maintenance done to it as far as fuel filters plus I has to replace the starter, water pjmp, and now I found out it was sold with a blown head gasket. Never again will I go here or recommend to anyone else😡
good service - airowmis1
great service showed me what I wanted did not keep me waiting for hours. Got me a good rate on my Edge. Mr. Brian was and is the best.
Easy peasy - Cv
Mike and the rest of the crew at Harrisonburg Ford were outstanding to work with. They were quick to handle my offer and provided me with high quality service and vehicle. Will come back if I’m in need of a car again.
Amazing experience! - KARL K.
We were living overseas and about to relocate back and we were trying to line up buying a truck immediately upon our return. Yannick worked with us in great detail for several weeks to find the exact truck we were in the market for and then went above and beyond to get us the lowest price possible (much lower than other dealers in the area). Yannick was very knowledgeable and professional, and we would be glad to work with him again on our next purchase.
Richmond Ford Lincoln