Quick and met our needs - BigTruck
We have previously purchased several cars & trucks from Sheehy. This was by far the quickest and efficient trade and purchase yet. We went in with what we wanted to do, and William helped us in a thorough and efficient way. Thank you!
Best Body Shop ever - Joev
I bought a brand new Taurus and unfortunately I tapped the front bumper. Jimmy in the body shop took care of my car, Mike the GM did an incredible thing of helping me out with my deductible. I just can’t tell you enough how great this dealership is the workmanship and service the attention to detail, They are the best dealership that I have ever used in my 61 years and 37 brand new cars and over 85% of them Fords.
Sale of my ford truck to Richmond Ford West - ALVIN W MILLER
I found myself in need of selling my 2013 Ford Lariat F150 super crew cab. I had anticipated a lot of
negotiations and low bidding to buy the truck as cheaply as possible. Instead, I met Jeannine McDevitt
a sales representative, who was friendly and willing to listen to why I needed to sell the truck. She walked me through the process and advised me that a service package I had purchased would be partially refundable when I sold the truck. Good News! Jeannine went to bat for me in establishing a
price for the truck. She pointed out to her management that I was a long time customer and the vehicle
was in excellent condition. She handled all the paperwork and delivered a great price for my truck. When I am ready for my next car, Jeannine McDevitt is the sales person who will find my car and make
the sale for me.
Top Reviewed Specialists At This Dealership
Master Certified Product Specialist
Bought car advertised in local newspaper - Suzie
Mark Blanchard was helpful in guiding us to the kind of car we were looking for in our exact price range. We have been very pleased with our purchase and will certain to return to support our local car dealership...
Great experience buying made it very easy - Yota Guy
Didn’t take all day to get something done, came in on a Sunday and drove away same day. I was coming in to look at slightly used vehicle but great deal on a new one
Pain-free/pleasant experience - John S Stephens
JB Hodges made the experience pain free and made sure I received the best deal. First, he went over the vehicle and the package (features, etc.) included with the vehicle. Then, he allowed me to test drive it to ensure it was the vehicle I wanted to purchase. Then, he gave me the best deal by researching to see if any rebates applied to my car that I was trading in as well as any other rebates available (ex. Employer rebates, etc.) There were no hidden fees from the price and we started from there. Thanks JB for making this a pleasant experience.
Great experience purchasing first car - Jmulero
I really did have a great experience in purchasing my first car. I was helped right when i parked in the lot and i said i want a mustang and he explained everything
Will is the man!! Will always go to him for anything! - RealtorAbbie
The best sales consultant that I have ever met! He obviously takes pride in his work and also his family business. Will always be a Ted Britt customer!
Crystal Rocks! - Bruce Pitts
I would have given 5 stars to the dealership, but had some issues with communication on 1 month warranty and what it covered.
It is what it is, it's a business.
Crystal was great to work with.
Best car buying experience!!! - Tlane
I just purchased my new Escape from Jared Stark and it was the best experience I have ever had buying a new car. I had been having mechanical problems with my old car and Jared was so patient with me going over many options available for me. He took the time and he had genuine care for my wants and needs. I would recommend this young man to anyone that is looking to buy a new car. The entire staff is excellent and I wish I needed another car because I want the experience again! Thank you Jared, Jason and Manny!
Suburban - Suburbanff
We came in to Duncan looking to buy a larger SUV. Wes was the salesman who greeted us. Wes asked us what we were looking for, if we had any particular make or model in mind and if we'd like to trade in our current vehicle. We told Wes we weren't set on any particular SUV. We simply wanted larger than our Kia sportage, 4x4, with storage eoom in the back. We were also looking to trade in out Kia. Wes took our information and invited us to peruse the lot while he had our vehicle appraised for trade.
My boyfriend and I made a trip around the lot and returned back to a Chevy suburban, just brought in. Wes took us for a test drive and we knew this was the SUV for us. After the test drive, we went inside the dealership to talk numbers. After being given the price and payment options, we left to go home and discuss it. We decided we werent comfortable with price or the payments (that were significantly more than my Kia).
Wes followed up via text message the next morning, asking if we had decided to buy. We politely declined, telling him it wasn't going to work for us. Wes asked several questions to determine why the vehicle wasn't right because we had seemed to like it. We told him about our concerns and our need to have a lower monthly payment. During our test drive the day before, we had mentioned we were firefighters. Wes brought that up and stated that Duncan takes care of service members, police, ems and fire.
A few hours later, Wes told us someone else was interested in the SUV, but Wes was still woeking with his supervisor to work out options. An hoir later, he asked us to come in to review some new numbers.
When my boufriend and I returned, Wes and his supervisor had come up with much lower payment options, based off my good credit. They also offered full owed value on my Kia to facilitate an evwn trade in with nothing owed. I was now at a payment $60 less than the previous days. We signed on the spot.
We left the vehicle over the holiday weekend to get detailed. When we wwnt to pick it up, it looked brand new. Full inspection, everything fixes up and polished.
We went to several dealerships before deciding on Duncan. Wes, and his hospitalit,y were the driving factor in our choice to do business with Duncan. All of shared a common nond over service to our communities and shared several war stories over the sale. He was a pleasure to work with and is happily not like most salesman. Duncan is lucky to have him.
wonderful people and experience - JB
Loved the experience. Would definitely buy here when ready. Wonderful showroom and easy people to deal with. Always an enjoyable experience dealing with fun and knowledgeable people.
2016 Jeep Cherokee - undmyskn58
Catherine Adams worked with me for the car I really wanted. Great Experience! Management was excellent! Before I knew it I was driving home in my Jeep.
Senior Sales Professional
The Best around - F150
Fast service , very clean facility , lounge is very large with complimentary coffee and snacks, would highly recommend this facility . I will definitely use them again...
Service Performance at Purvis Ford - David
I can't say enough praise for management, Brittanie, Frank, and all other employees I came in contact with. They could not have been more helpful or courteous to facilitate getting my Ford back to me same day, with a line of people out the door.
Very disappointing - Richard6229
Everthing went well, I was not even ask for any discount but once we talk about trade in my car, they give me a low price and not willing to negotiate at all.
The whole thing go south so fast.
I will recommend anyone if you go there be prepare to lower the new car value so you will not be disappoint by the time they lower your trade in.
Pleasant, Efficent and Truthful - Ronald Billips
I found the truck I wanted on line and emailed Sheehy about it. Gary Stiles happened to answer and be our contact point/salesman. He always emailed me back within a few hours. I then called him to ask questions by phone rather than email. Satisfied with the responses, we scheduled a test drive and traveled over 6 hours from Bluefield, VA to the Sheehy of Warrenton, VA location. Amazingly, the truck was EXACTLY as Mr Stiles said it was. NO SURPRISES when we arrived (this was a good thing) he did not misrepresent anything and was knowledgeable about every feature the truck had. He was able to explain every button and switch to me. He worked with the service dept to download and update the navigation system and got the truck washed and ready. Throughout the process, he continued to check with us in the lounge area to keep us updated on the progress. We could not have asked for anything more of Mr Stiles.
I am happy with the deal and the experience I had with Mr Gary Stiles.
Service - Elizabeth Owen
I am from out of town. Stopped in to get my oil change. They looked busy, yet fit me in a timely manner. Melissa and Kevin were friendly and very helpful. I know if I ever need anything when I'm back in town I know where I am going.
Great Experience!!! - DoopDoopNation
Great buying experience over here, Sean Mathis is a very personable salesman and the process was smooth. Appreciate everything they’ve done for my first buying experience so far.
Completely Satisfied Customer - Volvoguy
Had an excellent experience a few months back when my car died and I needed to act quickly. Malloy had just the right used vehicle for me, and Irving Parrish was a top-notch salesman... good contact without unnecessary pressure, efficient, and flexible in his schedule for me to pick-up the vehicle at purchase. A shout-out goes also to the Finance Dept. who worked through my less-than-perfect credit history.
Three months later I am still very satisfied with my car, and wish again to thank Irving and the folks at Malloy .
Beyond awesome service - timothy kruger
Great great great experience. The salesman Tony and finance staff went above and beyond to get me into the truck of my dreams. No pressure no hassle just kind and helpful. Really appreciated how helpful they were.
Pleasant, no hassle buying experience - explorer18
Our sales rep, Chris Gamble, was knowledgeable about the vehicles we were interested in, responsive to our questions and pleasant to deal with. He focussed on the vehicles and features that we wanted, and did not waste any time trying to "sell" us something else. When we settled on a vehicle (model, color, and options) that they did not have on the lot he located one at another dealership and delivered it the next day. Overall, the buying experience was excellent.
5000 mile service - southriverent
Service staff very personable. Service was prompt and completed as promised. Ryan advised the need for a new air filter and asked permission to replace.
Been dealing ... - Rescue dogs
with Myers for many years. They have always went above and beyond to make us happy. I would recommend this dealership to anyone in this area or beyond.
It was greathe experience and out standing customer service - Stewart Anderson
It was a joy to do business with nelson ford they help me find the right vehicle and had it price right with out standing customer service just great people to do business with Chris Davis and Scott Norman they are your go to guys if your looking to buy a new or used vehicle
Experience - donna1
Work was done timely and every thing checked. Courteous workers and very good dealership to work with. If there is a problem and you call they take care of it in a timely way.
BEST DEALERSHIP WE'VE EVER BEEN TO - CharleneABR
We took our vehicles to Riggins for service and people are top notch! Always friendly, appointments on time and available for questions and if they don't know they find out and call you. Over and aboard and the best sells men anywhere! We have now bought two new vehicles from them, I wouldn't go anywhere else. We appreciate they remember our names and act as if we are family, from their technicians, to service guy, to Mr. Riggins himself, they remember you. Top notch dealership.
2017 Platinum Explorer - 2017 Platinum Explorer
I have bought several cars and trucks over the years from Battlefield.
They have a great sales team as well as a great finance team and great service department.
Excellent Service Department-Beverly - Beverly
Everyone in the service department are excellent and courteous. Took our car for transmission work and they worked on it when promised and was ready on time. Tracy is very helpful with everything and she should receive a 10 rating.
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