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Bobby was low key not a pressure salesman. I liked his... - kanddmetalroofing
Bobby was low key not a pressure salesman. I liked his approach and ended up ordering a truck.
Top Reviewed Specialists At This Dealership
Commercial Sales Manager firstname.lastname@example.org
Sales Manager email@example.com
New and Used Sales firstname.lastname@example.org
Very helpful and courteous experience . Went in for oil... - Jean
Very helpful and courteous experience . Went in for oil change and inspection. Also had repairs done on rotors . Prompt service in a timely manner.
Certified Sales Consultant
Kept us posted while working to repair the problem. There... - Guv
Kept us posted while working to repair the problem. There were no surprises. Supplied us with a car to use while ours was repaired bu.
Kevin an Chance were awesome they went out there way to... - Bush17954
Kevin an Chance were awesome they went out there way to make sure that I was happy an took care of but everyone there was a big help definitely will be buying my future vehicles from them
Master Certified Product Specialist
PJ was the greatest when helping me with my purchase. I... - Dlb27820
PJ was the greatest when helping me with my purchase. I will definately go back to him for my next vehicle.
Completed quickly. Very nice people. Made appointment... - jwetzel2
Completed quickly. Very nice people. Made appointment online and had no issues! Would recommend this dealer for sure.
Sales & Leasing Consultant
Dakota is absolutely amazing. No pressure, kept my... - Kstetar
Dakota is absolutely amazing. No pressure, kept my daughter entertained when her phone died. When above and beyond
Our previous experiences at dealerships made us go online... - Jim and Janice Tinnel
Our previous experiences at dealerships made us go online to purchase a vehicle this time but the percentage rate had us look one more time. We saw this truck at Purvis Fredericksburg and could not have made a better decision and purchased at 1/2 the percentage rate. Our salesman Purcell was very patient, and a real people person. We would go back to Purvis Ford and see a Purcell.
I needed a quick fix and they did an excellent job!!... - email@example.com
I needed a quick fix and they did an excellent job!! Thank you Bonnie and the service team
Tried to deal with another dealership in NJ, I found the... - Charliesautocollision
Tried to deal with another dealership in NJ, I found the exact truck I wanted and dealt with Rex in internet sales. Top notch service and communication. I highly recommend
After buying a car at Myers Ford for my daughter 11 years... - Labshire
After buying a car at Myers Ford for my daughter 11 years ago, I have trouble going anywhere else. I just bought a 2021 Escape and still got the same great service. The process was easy and I think they are always fair. They go out of the way to keep you informed, and if there was a problem, I feel they’d do their best to work it out!
Wasn't looking to go home with a new truck but Michael... - Fordfan
Wasn't looking to go home with a new truck but Michael found us the perfect one and we drove home in a new f150
Everyone I dealt with at Crossroads treated me with... - kentish2011
Everyone I dealt with at Crossroads treated me with respect and were sincere about taking care of my needs. All service was done in a timely matter and done correctly. I would suggest anyone to use this dealership.
No pressure experience Ron was very helpful in knowledge... - hokienut87
No pressure experience Ron was very helpful in knowledge of the vehicle, pointing out features the vehicle had and didn’t have as well. After one week so far so good!
General Manager will call you back for a purchase. This... - CCG
General Manager will call you back for a purchase. This same person will not call you back to discuss service issues.
When I first began my relationship with this company they had good customer service. I am a repeat customer, sent family members and friends to purchase vehicles (over 25).
I purchased a 2021 new vehicle in March of this year. I was at the business on September 9th, but as of today still no return call.
I spoke with Ford and they told me I can take my vehicle to be any of their certified dealers and they will honor the warranties. Looks like I will be giving the local dealership a try.
Profesional bilingual sellers I’ll recommend to anyone... - inocente García
Profesional bilingual sellers I’ll recommend to anyone this dealer, family members and friends
The financial assistance needs to help people what’s best choice for the customer specially on financial and interest rates, she sold me a warranty that I didn’t need
Great service response on my Ford F150 Platinum!... - D Pittman
Great service response on my Ford F150 Platinum! Received a recall notice by mail with the required upgrade. Called and was scheduled same week. Repair was done in record time which is a normal event at this service center. Doug manages a best in class service team! Thanks again.
I bought bronco sport outer bank. Sale associate Jeremy... - Tek
I bought bronco sport outer bank. Sale associate Jeremy White offered me great deal which I found better than other dealer. I would rate his service a five star ⭐️⭐️⭐️⭐️⭐️. 10 out of 10 , he was co-operative and very helpful. I really appreciate his service. Thank you!
What a waste of time, can’t talk with anyone no return... - Bill Reinholtz
What a waste of time, can’t talk with anyone no return phone calls no reply after “chatting” on-line with their no help representative. Don’t waste your time, totally useless. Obviously they don’t need or want service revenue. The service manager should use a “mystery caller” to see how his department is not working. Go to Magic City Ford.
always friendly - melimissy
I always go here due to coupons available to help with cost, although my friends are getting free oil changes in Lynchburg for being nurses (just saying) but the staff is fast and friendly
Worse place I ever been to y'all suck and worse... - jebcmb2021
Worse place I ever been to y'all suck and worse dealership pretty bad I have been dealing with y'all for 2 months and finally had to take my car somewhere else to have it repaired because y'all don't know what the xxxx y'all are doing and the place I have my car at now has already taken care of everything that y'all dumb xxx people couldn't even get done so people this dealership sucks and I would recommend taking your vehicle to someone else and when I did have my car there the dumb xxx mechanics didn't even fix it because they suck and don't know what they are doing
Enjoy the experience working with Fred who was... - jillian3265
Enjoy the experience working with Fred who was knowledgeable,friendly & kind. I felt very comfortable because there was no pushing of a sale. Definitely would recommend to friends and family.
Wynne Ford has premium service and etiquette. Thee by far... - Mike Repko
Wynne Ford has premium service and etiquette. Thee by far most rewarding vehicle buying experience. Friendly knowledgeable staff. Convenient hours and service options, The Best
Barton Ford was very friendly, upfront and professional.... - Chief83
Barton Ford was very friendly, upfront and professional. I can’t say enough good things about my salesman (Cullen) and the financial staff. If you haven’t been to Barton Ford you should definitely give it a try for your next new or used vehicle.
The service is nasty I left my car for service on Friday... - german678
The service is nasty I left my car for service on Friday to pickup on Saturday I called Saturday around 4 pm they do anything at this time and just said sorry is our mistake and can be ready on next Tuesday I day after Labor Day for this is unacceptable
After looking for a few months I found the "perfect"... - geoff.woerner
After looking for a few months I found the "perfect" truck at this dealership. Perfect because our daughter lives right around the corner so we could drive down for a visit and pick it up, price and mileage were right as well, we live in NY.
Contacted the dealership, sales person contacted me back via text, I decided I wanted to buy the truck, asked about holding it, they said they would hold it with a $1000 deposit, I said fine, I would have my daughter bring over a check. I was told I needed to fill out a credit application, I explained I was getting my own financing, didn't matter, everyone needs to fill out a credit application. I explained I didn't want to because we were also refinancing our mortgage and didn't want to take the hit on my credit report. I was told it was just a procedure so I did and sent them the $1000. Within 2 hours there was 12 hits on my credit report, I called and they said they got me a great rate on financing, I told them I already had the financing arranged, he asked what rate and his was 4.7, I had 5.0, a difference of $5 a month which I don't care about, I would rather deal with my local credit union that has my other accounts.
I had my CU wire the money to secure the truck and picked it up a week later, I asked about the sales tax, questioning how it was calculated, which I didn't think was correct. I also wanted to transfer my current plates/registration, I was told that wasn't possible, I assured Kevin it was, again was told since I wasn't trading my vehicle in it wasn't possible. They added $380 for the registration to the transaction, (actual cost here in NY is $120). He asked about the extended warranty, I told him that my friend was a Senior Master Tech locally and was going to look over the truck when we got home and I would decide then if I wanted to buy the warranty since it was through Ford and could buy anywhere. He quoted me a price of $2900, I told him no I was going to wait, Kevin left the room for a few minutes, came back and offered the warranty for $1600, I told him no again, kind of ticked off that they were willing to over charge me $1300.
Anyway, we completed the deal and I left generally satisfied.
Almost a month later I went to our local NYS DMV office to turn in the old plates from my truck and talking to the clerk asked about transferring the plates to my new truck, she said she could do it, I told her the dealership told me it wasn't possible, her reply was "bullcrap", she asked for the paperwork which I didn't bring, but I told her I could get. I returned shrtly after with everything from the sale and she said they charged you sales tax, I told her I know but assumed that they would send it in the state with the paperwork, she told me that no that's not how it works, plus I should have received a title, which I didn't, "you need to call them and get this straight".
I called the dealership asking about the registration paperwork, I was told it was sent "last week", 2 1/2 weeks after the purchase, I told the young lady on the phone that NYS has no record of it, she told me that the Comptroller would have to call me back as she was fairly new and wasn't sure what to do. 3 hrs later I still had not gotten a call so I called back and was told that she was still busy, and was put on hold, after a few minutes she came back on and told me that they were going to reissue my temp tags since they are going to expire in a few days and they were going to "get the paperwork back from NYS and send it to me along with the sales tax and fees so I can register it myself".
Kind of annoyed that now I have to deal with this and it will probably be 2-3 weeks until they get the stuff back to me.
I don't know if I would or wouldn't recommend them as a good place to buy, I feel like things could have gone better, and buying out of state probably complicated things but I'm still a little ticked off about the credit application and hit on my report. I chose no only because I had to pick something.
Easy to make the appointment & efficient getting the work... - firstname.lastname@example.org
Easy to make the appointment & efficient getting the work done. Convenient location & good communication Friendly staff
The worst service EVER!!! EVER!!! I shall never buy... - fordfan77
The worst service EVER!!! EVER!!! I shall never buy another vehicle from FORD again. That’s on 10 stacks of Bibles. Worst Dealership on East coast! The Salesmen are the ONLY thing holding this place together & they don’t look happy!!!
I've been pleased with Malloy Ford since my first time... - SuperDuty 01
I've been pleased with Malloy Ford since my first time bringing my F-250 in. They been nice and really helpful on the few problems that my truck showed.
Priority Ford has became to large to take care of... - jdcwvgirl
Priority Ford has became to large to take care of customers like it did 3.5 years ago. The employees are rushed and lack the knowledge of past employees.
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