16 Virginia Mercedes-Benz Dealers

We enjoyed our experience at Richmond Mercedes. - Deb.wms6

We enjoyed our experience at Richmond Mercedes. Hakim was very accommodating and anticipated our needs.

I recently purchased a certified, like new S 500 from - Bree

I recently purchased a certified, like new S 500 from Mercedes-Benz of Fredericksburg, and I can honestly say I have never felt this good about buying a car. I’ve been driving Mercedes vehicles for over 30 years, and this was the first time I was treated with such genuine care, kindness, and respect throughout the entire process. The car was inspected thoroughly, and every detail of the sale—and how to operate the vehicle—was clearly explained to me. They were more than fair with the trade-in value of my BMW, and they even promised an upgrade before I left the dealership…which they absolutely delivered on. I arrived about an hour and a half before closing, so some preparation steps couldn’t be completed beforehand. Even so, I was the last customer in the dealership and never once felt rushed or pressured. The staff was patient, attentive, and followed through on every single promise. In fact, instead of me having to call them, they called me. Jake Huber, Justin Van Hoven, Mike in the Service Department, Whitney in Finance, the finance manager, and even the receptionist—everyone there was outstanding. The entire building is filled with caring, professional people who truly stand behind their cars and treat customers like royalty. Let’s be honest—Mercedes-Benz isn’t the cheapest car on the market, so being taken care of at this level really matters. I’m extremely picky, and I won’t be going anywhere else to buy a car. I genuinely love and, most importantly, I TRUST the staff at Mercedes-Benz of Fredericksburg. Sabrina

The salesperson, Michel Prati, was extremely helpful in - richard.heitmeyer

The salesperson, Michel Prati, was extremely helpful in all aspects of the transaction. I am extremly grateful for his help.

Amazing service. - ian.mwashuma

Amazing service. Always great working with Ahmed. Attention to customers and he makes sure he listens to your needs

My issue was immediately addressed and corrected hope my - fdaring

My issue was immediately addressed and corrected hope my next visit will be as efficient

Best salesman I have seen, tremendous product knowledge. - Raven

Best salesman I have seen, tremendous product knowledge. The sales process was efficient and very comfortable.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

Brought a new SUV from here. - hmdjr09

Brought a new SUV from here. Requested a tire rotation when the car was serviced. Charged $160.00. Con-artist.

Untrustworthy brought car in to be checked before - Keithoborsky

Untrustworthy brought car in to be checked before purchase they didn’t even look at car gave back to me said it was all good. then 4 months after I bought car in to dealership to have service and there leaks and repairs that need to be done and know that I own the car I am stuck with the coast of repairing . The manager told me that he had issues with repair tech and head to let them go but that doesn’t build any confidence in the repairs I need done and they are taking no responsibility.

For 3 + years have bought, sold and serviced cars at - joycehanscom

For 3 + years have bought, sold and serviced cars at Charlottesville Mercedes. Bill Matt is my go to salesman. He is kind, knowledgeable and fair. Will work tirelessly to get you the car you want at the price you want. Also, Nick and Joey managers there have treated me with utmost courtesy and fairness. A great car buying/selling experience!

Bad exp buying a new car - John Ervin

Avoid like a plague...had pre arranged financing refused to sell me car I wanted..refused to write up buyers order...called me a terrorist...extremely poor manners and extremely poor behavior...cannot recommend at all...please avoid this dealership and their shady sales people

Service Department - lebj9318

Great service and very friendly. Went out of their way to be very helpful during this covid-19 virus . Recommend this dealer for very good service.