16 Virginia Mercedes-Benz Dealers

Hakim was a real professional I appreciate is - Dduncan517

Hakim was a real professional I appreciate is communication during the entire transaction. Thanks for your help! Keep it going I will be sending referrals your way!

Extremely friendly people. - turkeyfarm

Extremely friendly people. Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experience.

The salesperson, Michel Prati, was extremely helpful in - richard.heitmeyer

The salesperson, Michel Prati, was extremely helpful in all aspects of the transaction. I am extremly grateful for his help.

Very qualified technicians who do outstanding work. - plink11180

Very qualified technicians who do outstanding work. The vehicle is always return clean both inside and out.

Very attentive and flexible in getting me the best deal - LC

Very attentive and flexible in getting me the best deal possible on a new GLE!

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

I have been a loyal customer with this dealership's - Navy

I have been a loyal customer with this dealership's service department for the last 3 or 4 years. I live about an hour and a half away but would not consider going anywhere else to get my work done. The main reason for that is my rep, Freddy Diaz. He is extremely friendly, professional and knowledgeable. He keeps you informed as the work gets done. Freddy does not try and sell you anything you do not need. WELL DONE!!!!! Keep up the good work.

I recently purchased a certified, like new S 500 from - Bree

I recently purchased a certified, like new S 500 from Mercedes-Benz of Fredericksburg, and I can honestly say I have never felt this good about buying a car. I’ve been driving Mercedes vehicles for over 30 years, and this was the first time I was treated with such genuine care, kindness, and respect throughout the entire process. The car was inspected thoroughly, and every detail of the sale—and how to operate the vehicle—was clearly explained to me. They were more than fair with the trade-in value of my BMW, and they even promised an upgrade before I left the dealership…which they absolutely delivered on. I arrived about an hour and a half before closing, so some preparation steps couldn’t be completed beforehand. Even so, I was the last customer in the dealership and never once felt rushed or pressured. The staff was patient, attentive, and followed through on every single promise. In fact, instead of me having to call them, they called me. Jake Huber, Justin Van Hoven, Mike in the Service Department, Whitney in Finance, the finance manager, and even the receptionist—everyone there was outstanding. The entire building is filled with caring, professional people who truly stand behind their cars and treat customers like royalty. Let’s be honest—Mercedes-Benz isn’t the cheapest car on the market, so being taken care of at this level really matters. I’m extremely picky, and I won’t be going anywhere else to buy a car. I genuinely love and, most importantly, I TRUST the staff at Mercedes-Benz of Fredericksburg. Sabrina

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Brought a new SUV from here. - hmdjr09

Brought a new SUV from here. Requested a tire rotation when the car was serviced. Charged $160.00. Con-artist.

Let me tell you, I had one of the best sales experience - masontransportation

Let me tell you, I had one of the best sales experience of my life. Julie B handled the sale of my 2021 S580 with grace. We did all the paperwork over the internet. I live 4 hours from Mercedes Benz Of Virginia Beach. Julie kept me informed at all points of the sale. My biggest surprise when I arrived, was they upgraded me to better car at the same price I was approved for. I will always drive the 4 hours to buy a car from Mercedes Benz Of Virginia Beach. Julie you are # 1 in my book. Anthony Mason

For 3 + years have bought, sold and serviced cars at - joycehanscom

For 3 + years have bought, sold and serviced cars at Charlottesville Mercedes. Bill Matt is my go to salesman. He is kind, knowledgeable and fair. Will work tirelessly to get you the car you want at the price you want. Also, Nick and Joey managers there have treated me with utmost courtesy and fairness. A great car buying/selling experience!

Bad exp buying a new car - John Ervin

Avoid like a plague...had pre arranged financing refused to sell me car I wanted..refused to write up buyers order...called me a terrorist...extremely poor manners and extremely poor behavior...cannot recommend at all...please avoid this dealership and their shady sales people

Service Department - lebj9318

Great service and very friendly. Went out of their way to be very helpful during this covid-19 virus . Recommend this dealer for very good service.