650 Wisconsin Used Car Dealers

The salesman (Scott Medina) is very nice and always ready - grandpagrandmaharbin

The salesman (Scott Medina) is very nice and always ready to answer question and help with the technology. The General Manager (Carlos Rosado) was also very nice and professional and took care of my needs. I don’t have any experience with the service department yet, but I’m sure they will be very satisfactory.

Everyone has been polite, helpful, and friendly. - charlotte.selig

Everyone has been polite, helpful, and friendly. The buying process has been smooth and I have been very satisfied with my purchases. Both beautiful cars!

Everyone I worked with throughout the process was so - peppinsons

Everyone I worked with throughout the process was so helpful! Brian with pre-meeting (post-reserving the car for a test drive), Jim when going in for the actual test drive and signing papers, Alexis throughout, and Vik for post-buying service. Many appreciations for making everything easy & smooth - and going above and beyond to help fix one small item that was damaged. Would recommend!

Nice to do business with would recommend to other people - Ejlubs

Nice to do business with would recommend to other people felt no pressure to buy anything

Great service as always, staff is always great, and David - ryanludy

Great service as always, staff is always great, and David did a great job of communicating. What was going on with the truck.

I had my car in for service and Devin (service advisor) - PalisadeOwner

I had my car in for service and Devin (service advisor) did not know what happened with my car (within warranty) until I was checking out and saw it on the bill. I have tried to follow-up to get additional items addressed and never responds. Also, the shuttle driver spent a large portion of the 20 minute drive talking about how unreliable Hyundai and Genesis cars are.

The dealership was welcoming with snacks and drinks while - Brittney

The dealership was welcoming with snacks and drinks while you are waiting. Everyone there was super friendly! Tyler went above and beyond to help me while I was waiting on insurance to pay on my prior car. He was patient and kind. Major xxxxxxfor being a nerd like me!

Same d as y appointment for oil change. - rstodola2

Same d as y appointment for oil change. I arrived early and was taken in.

Omar, Eric and Tony were awesome to work with! - Raul N

Omar, Eric and Tony were awesome to work with!! I came from to look at the Mercedes and it was my first big car purchase. I always drove Honda but wanted something more luxury. I noticed online ENE Motors had a big selection of luxury cars and imports so if I wanted to upgrade to another Honda Pilot they had one. Well after I told them what I was looking for they had me drive one of the 2018 Mercedes-Benz GLS 550 they had, during the test drive I knew that I wanted it. When I got back they started they had already appraised my trade and we went into the office to get financing. I was very happy with the rate and terms. They made sure everything went smooth and did everything so I could take care of purchase and trade in all in one trip. Thanks guys...I love my Mercedes GLS!!!

Very helpful in having you reach your goals expectations. - strezzguapo

Very helpful in having you reach your goals expectations. AND VERY knowledgeable on various vehicles types

We talked with Chris explaining what we were looking for. - Kasdbq

We talked with Chris explaining what we were looking for. We test drove one vehicle but it was a little smaller than we wanted. He then showed us the Encore which turned out to be a perfect match . Chris was pleasant to deal with & made the process easy to navigate; very helpful in helping us find exactly what we needed/wanted. Thanks Chris!

This was the easiest and pleasant auto purchase that I - bigundrum

This was the easiest and pleasant auto purchase that I have ever made. I contacted the dealership that I was interested in a Highlander Hybrid and withing a month they called with one that was allotted. My salesperson, Nicole, was most pleasant helpful with every detail and I appreciated the lack of "pushy upselling" and just dealing with the issues. Although the dealership is not in my immediate area, I probably would not go to another dealer and will recommend Hesser to my friends.

Stefan the sales manager is very unprofessional his - mneuber83

Stefan the sales manager is very unprofessional his attitude towards a customer buying a vehicle is not manager material.

Ordered truck after dealing with Derek and Nick. - Tom

Ordered truck after dealing with Derek and Nick. Very pleased with price and entire ordering process. Looking forward to getting truck.

Danny Dace, absolutely Rocks! - James C.

Danny Dace, absolutely Rocks! He found my Blazer at another Kunes dealership. We drove over. I test drove it back to Elkhorn. Perfect color, perfect price, and perfect SUV! Danny made the process sooo Easy!!!!

Took his time explaining things was very patient with us - Dudeface74@icloud.com

Took his time explaining things was very patient with us covered all bases due to Comfort, space, mileage, etc., etc. all in all very professional with good people skills

Purchasing was the best part of the process and that’s - GandKDorn

Purchasing was the best part of the process and that’s usually the most stressful part. A couple days after we drove it off the lot the check engine light came on and prior to that it seemed to be shifting hard every so often. Also we noticed on the inspection report they do when they have the vehicle inspected it stated no navigation system equipped when it does have a navigation system it leads me to wonder if they did even do a thorough job during the inspection. We were made aware they know of the complete crack in the windshield and they’d get that ordered to replace on them. But with it being winter, the first time I turned on the wipers I noticed they were falling apart and it was clear thy were really old wipers. Meaning they also didn’t look at things like that during their inspection.  They said to bring it in and they will take a look at the check engine. Waited in the lobby for three hours with a 2 year old and asked for an update. A salesmen goes back and immediately the service guy comes out and says nothing they can do they need to order parts and that they will figure out what we owe them when the parts are ready.  Week goes by and we can’t drive car because of the hard shifts and running bad with no call. We call for an update and they say it’ll be around 3 weeks for the parts  but they will call weekly to verify we are on track. The car continues to sit in garage for couple weeks with no calls when we call for an update they say they should be in by this date, we set an appointment.  Couple days before appointment they call and say parts are in what day do you want to come in, it’ll take around 6 hours and we do not have any courtesy cars.  We say we have an appointment and they say no that shows it is just to check the engine light. We relay our frustrations and they say a manager will call.  After no calls all day I stop in to talk to a manager and they say bring it in whenever and we will have a courtesy car for you. We bring it in the next day and instead of the 6 hours to fix it they say we have no idea when this will be done.  A week later they call and say it is done and did not replace all the wipers. John in sales was great and that was the highlight. We were convinced by a finance person that the warranty is the best she has seen and they take care of everything, it took 4 days for us to lose all confidence that it was actually the case as this was a couple sensors and a windshield versus something more serious. Laura was the lucky one to keep getting our call, she was excellent and helpful to get things rolling. After all this, Amy in the service department called (first call we received since this began) and got the wiper in. She kept us updated every step of the way on this service. She was fast and followed through with everything she said she would. The manager called shortly after and said there would be a meeting on how to rectify the situation as at this point I would prefer to return the car and go elsewhere. I sent him this review and he would be calling in the morning. I am now posting this review a full day after and have received no call once again. This is the first negative review I have posted before, I try to give benefit of the doubt but this experience was so consistently bad that it felt necessary. Every step of the way we had to call and try to get things moving or updates sent and every time we would have to start from the beginning because no one really notated the account or called back when they said they would. (Until Amy)

I had problems with the vehicle from the 1st week. - Howard_kt1

I had problems with the vehicle from the 1st week. Body shop was always booked. I felt like the 2nd I signed the papers my salesperson forgot my name. This vehicle should have been a lemon law vehicle. The only great experience I had was with the service department. Katie and Randy were extremely helpful and knowledgeable. Great service department

Everything started out very well. - momswanyx7@gmail.com

Everything started out very well..... we were traveling 200 miles on a Saturday to test drive and purchase car on same day, and that did happen. Upon leaving we were handed the 2nd key fob. Later that evening finding that it did not open the car. And on opening the 'emergency key there were No groves cut in the key therefore the car would not open, as this makes sense. We contacted our sales representative, Angel who was very helpful and we had he would have a new 'entry Key' cut and mailed. In the meantime we purchase a new battery to see if this would help the fob, and no it didn't. A week later the key cut key arrived. We contacted Amery Chev. again regarding the fob and they said we could drive our car back to them, 200 miles one way, or go to our nearest Chev.dealer. Our hometown dealer said if the key had to be originally programmed to the car it would be an out of pocket cost to us. I discussed this with Amery and they said yes this is correct. I asked them if they would pay the local dealer and they would not, it would be an out of pocket cost to us. That the manager would not 'bend on this one', drive car back or pay out of pocket. We are very disappointed that we were given a defaulted key Fob and they would not go good on the product at their cost to accommodate their fault. Again, Angel the salesman did everything he could to help us on the day of the purchase and now. I would recommend him at anytime ! He gets a 5 Star rating. The dealer, well not so......... Swansons in Ashland WI

Car had a dent right above right rear wheel when I bought - jw10283

Car had a dent right above right rear wheel when I bought it, I figured no big deal its a used car. Come to find out the strut on that side is bent and the alignment is all messed up. The refuse to do anything because it's been 3 months. The only dent is the one when I bought it and multiple sources said you would get a dent with that hard of a hit. Therefore the damage was there at purchase and they either missed it on inspection or knowingly sold it like that. Regardless I would highly discourage from buying from them, they clearly don't stand behind their vehicles.

Cannot say enough good things about this dealership. - mhuitink

Cannot say enough good things about this dealership. Rich Bravata (sales) is A1, honest, and user friendly. Everyone from sales to paperwork are user friendly. Needed a car for my son on short notice and got it fine ASAP - in at 9:15, out before 11. No games, no tricks, no unnecessary negotiations. Highly recommend!

. Car breaks down after they charge you 285 for fixing it... - Join

. Car breaks down after they charge you 285 for fixing it and it only lasts for 1 and half months. Now no one returns call

Lalo was great to work with. He was very helpful and was... - Rosa

Lalo was great to work with. He was very helpful and was able to help me find a car that was right for me! He kept his word and actually called me back the next day to answer any questions that I had. Kunes was super accommodating and worked around my schedule and the best part is that they were not pushy! Y'all do a great job and look forward to working with you guys in the future!

We would purchase from this dealer again. - Amanda

We would purchase from this dealer again. The only negative was the detailing department closed at 5, so we did not get a final detail. We had a great experience with our salesperson, Christina Kemp! She was completely fine with us trying our car seats in the car. She also helped us get the price that worked for us.

Tyler was most accomodating to our needs, always going - Cheryl

Tyler was most accomodating to our needs, always going above and beyond what we asked of him. His low-key, but service oriented nature, led us to purchasing our 2025 Yukon. Thank you, Tyler!

Went there to check out a vehicle they had listed on - Ted R

Went there to check out a vehicle they had listed on their website. Turns out all of their vehicles have this scam interior and exterior protection package added. They can't remove it because it's already been "applied" and thus they add $1,000 on to the asking price. This is a common dealer scam, do not pay for that. Vote with your feet and go somewhere else. Shady is as shady does.

I had a terrific experience working with Dahl. - jakeheine43

I had a terrific experience working with Dahl. I ordered a truck 6 months ago, when it arrived we had some issues with colors and with financing. Dahl was quick to offer a solution and pay for the cost to change the colors. They were really understanding and easy to work with on getting approved for a business loan on a new business with limited history. Couldn't recommend them more!

Great service, great staff and very helpful! - Briannafrye67

Great service, great staff and very helpful! Would definitely recommend J.D. Byrider Green Bay.

Jake was very friendly and professional. - nabbefeldjenny

Jake was very friendly and professional. We came in knowing what we wanted and he made it happen quickly. Thanks!

Scheduled a first service appointment for our new Honda - Tmh2dougie

Scheduled a first service appointment for our new Honda Passport. Tried to schedule the appointment online, but never received a confirmation. I called a couple of days later, and they said they had no record of the appointment. Fast-forward to the day of our ‘by phone’ scheduled appointment. My wife was on her way through Stevens Point on other business. She checked in on time. She was told the oil change couldn’t be done because their computers were down. How weak is that excuse? Think outside the box? You couldn’t find one of those outdated multi-copy repair orders? No pens? Does the technician lose the ability to perform an oil change because the computers are ‘down’? We live 30 miles away. Give me a break? not a free car wash.