2,923 california Used Car Dealers

Very friendly. - rndyoung

Very friendly. Easy buying experience. I strongly recommend purchasing during the week as the store is much less hectic!

They are friendly and respectful and doing your request - Matloza190

They are friendly and respectful and doing your request on time, I really appreciate their support. Thanks

It was a surprisingly pleasant experience, my first time - Shirleyruiz3855

It was a surprisingly pleasant experience, my first time there, didn’t expect to be in and out so quickly. Sales person, Charles Sunday was so professional and knowledgeable, he answered all my questions with ease and was so reassuring during the whole process. Was very impressed with this young man. Overall I would recommend this dealership to others.

Truly awesome service. - BILL@CARUSOS.COM

Truly awesome service. Fixed a tough problem and never gave up. Plus the coffee is not bad.

This was so easy thanks to Rami who was my salesperson. - cindiallen1015

This was so easy thanks to Rami who was my salesperson. He is an asset to CarMax,

If I didn't talk so much like an old man, I would have - woodbutcher6272

If I didn't talk so much like an old man, I would have been finished with business in under 2 hours. Which was great! Thanks, CARMAX Riverside.

Overall friendly atmosphere. - mayapiceno123

Overall friendly atmosphere. All the agents that were involved in my buying process were super nice and encouraging.

Daniel was friendly, knowledgeable, and went out of his - joe_f150

Daniel was friendly, knowledgeable, and went out of his way to give 100% customer service and communication.

I was in the process of buying a 2025 Toyota Camry from - Lloydmatcs

I was in the process of buying a 2025 Toyota Camry from this Simi Valley Toyota dealership and they knew I was willing to drive from Seattle to a location in California to buy their car. This is how much I wanted their car. We were in conversation about my trade in and they asked for photos which I sent them and then I don't hear back for 2 days until they just told me that the car was sold. Their response was that their used cars are on a first come, first serve basis and I can understand that for local buyers but when someone from a 1,000 miles away is showing interest and you are in the middle of discussing a trade and purchase, you have to use a little managerial customer service to think about what would be the right thing to do. And yes, most dealerships might do the same thing but if you want to be considered as exceptional in customer service, then you have to represent exceptional values and that means looking at every single customer as a unique customer. As a former global international customer service manager, that's what I taught and what I made every attempt to do in representing the company that I worked for. Customer service does not just happen and it means going beyond a set of values posted on a wall in your office. Cheryl was great to work with but she cannot make these types of decisions.

Dedicated sales person and manager will complete sale no - sang crawford

Dedicated sales person and manager will complete sale no matter what. Very clearly explained every steps to final closure.

​Rating: 5/5 Stars ​"I cannot say enough good things - Laini Cobian

​Rating: 5/5 Stars ​"I cannot say enough good things about my experience at Elk Grove Chevy! If you want a team that actually cares about you and your family, this is the place to go. ​I worked with Clint Myers, and he was absolutely incredible. He went above and beyond to make sure I didn't just leave with a car, but with the right car for us—a 2024 Kia Soul that my family and I are already in love with. The level of follow-up is unmatched; Clint even reached out today to wish me a Happy Birthday! That kind of personal touch is rare and so appreciated. ​A huge shout-out to Gustavo, the Sales Manager, for his leadership and for making the numbers work, and to Kim in Finance for making the paperwork a breeze. The energy in that building is amazing, and they truly made the entire process feel special. ​They worked tirelessly to get me into this vehicle, and the whole experience was seamless and positive. Thank you, Clint, Gustavo, and Kim, for your hard work and for such a memorable experience. If you’re looking for a new ride, go see these professionals!

Unfortunately you can't give 0 stars worst car buy - hawksfan0331

Unfortunately you can't give 0 stars worst car buy experience of my life we paid cash was told the car would ship in 72hrs it was 5 days after a month and had to call numerous times we finally got the title a month later when we received it it was not dated in two places and was lied to on numerous occasions about lost paperwork the title being in the mail the general manager doesn't know how to return phone calls must be really hard to dial a phine and Roy the fiance manager is a pathological liar and very arrogant I would never buy a car from them again amd I would not recommend them to anyone to buy a car from them unless you want headache after headache id especially if your out of state worst dealership I have ever worked with

Car Salesman, Evaluator, Financial Advisors and Finance - Frances

Car Salesman, Evaluator, Financial Advisors and Finance Agent demonstrated good customer service. Polite and Respectful

Very nice and helpful dealership. - Tina_truong

Very nice and helpful dealership. Very happy with my experience there. Thank you very much Brian

Today was the best experience I’ve ever had in the - tolentinoiii

Today was the best experience I’ve ever had in the service department. My service Representative, Brandon was very understanding, very knowledgeable, and respectful. He explained everything about my service visit and made sure my vehicle was done on the time promised. I come here all the time and Brandon always delivers the best service.. Thank you!!

Wonderful people all around, helpful and knowledgeable. - Kat

Wonderful people all around, helpful and knowledgeable. Car buying can be stressful but N.Reeves Honday made my experience extremely pleasant and positive.

Special thanks to Reyes for friendliness, to John for - John

Special thanks to Reyes for friendliness, to John for being transparent, and for the entire team for being the most friendly dealership possible

Outstanding service and done very quickly. - 4nrocket

Outstanding service and done very quickly. I am very happy with the service I received today. I definitely can’t wait to come back.

Dishonest, Lazy, slow, unprofessional, zero - Raul

Dishonest, Lazy, slow, unprofessional, zero accountability, unprepared, arrogant and incompetent. They showed me an unprepared used car. I normally do not leave negative reviews, but this experience at Toyota of Glendale was frustrating enough that I felt I should share it. I drove close to two hours to look at a used Honda Civic after communicating with the dealership multiple times and being reassured the vehicle was available and ready to view. Once I arrived, the car was not even properly prepared. The battery in the vehicle was dead, and they temporarily swapped in another weak battery just to get the car running. Even with that issue, I still took the time to get an independent pre-purchase inspection because I was seriously interested in buying the car. I spoke directly with management, and they told me they would replace the battery and have everything fully ready the following day. The next morning, I was again told by a sales representative that the vehicle was ready for me. A few hours later, while preparing to drive back out there again, I was informed the vehicle had already been sold by another manager. That was extremely disappointing considering the amount of communication, time, driving, financing preparation, and inspection effort I had already put into this deal. I understand dealerships can sell cars at any time, but what bothered me most was the lack of transparency and professionalism throughout the process. If the vehicle was still actively being offered to other buyers with no hold whatsoever, that should have been clearly communicated from the start instead of repeatedly encouraging me to come back the next day. Overall, the communication and customer handling here left a very poor impression on me.

⭐⭐⭐⭐⭐ Great Service from a Wonderful Team We had a - stacykpyle

⭐⭐⭐⭐⭐ Great Service from a Wonderful Team We had a great experience at Covina Volkswagen, and the whole team made everything easy and stress-free. Lya, our sales agent, was kind, patient, and very helpful. She answered all our questions and never made us feel rushed. She really cared about helping us find the right car. Diego, the manager we worked with, was honest and clear. He explained things in a way that was easy to understand and made sure we felt comfortable with every step. George in finance was great too. He explained all the paperwork clearly and made the process quick and simple. Everyone worked together as a team, and it showed. We felt respected and taken care of the whole time. We would definitely recommend Covina Volkswagen to friends and family and would be happy to come back again.

thanks for making the service available to me since the - PEACH64.SL

thanks for making the service available to me since the vehicle was bought at Victory Honda and it's a long drive for an oil change.

The service was professional and polite. - Jwhorisk

The service was professional and polite. They answered all of my questions and provided a video of the car and the work to be done. The dealership spacewas organized and clean

I had a great experience here. - buzz9210

I had a great experience here. He treat their customers with so much respect and make you feel right at home. It’s easily the most comfortable car buying experience I’ve ever had.

I had an excellent experience with Folsom lake Chevy - TOPRINGOLDRET1

I had an excellent experience with Folsom lake Chevy , Making the appointment was easy. The service technicians kept me informed as to the diagnosis and repair of my car. I am very satisfied with the dealer.

I had a very disappointing experience during my recent - manmohan

I had a very disappointing experience during my recent vehicle service. I dropped my vehicle off for servicing and arrived at the service center an hour after receiving the service completion message. Upon arrival, I was asked to wait for 5 minutes—but that wait extended to over an hour. Eventually, I realized that the staff member who had acknowledged me had already left for the day without letting me know of delay. I have contacted another employee to handle my case, and I came to the frustrating conclusion that I had waited for over an hour unnecessarily. This level of miscommunication and lack of responsibility is unacceptable and reflects poorly on your customer service standards.

I purchased a warranty at the time of a new car purchase - Kinlinc49

I purchased a warranty at the time of a new car purchase in Texas that covers service. This service department could not take the time to look at my records using the VIN. So I paid full price for the service. They fail when it comes to customer service.

James and the VW dealership was beyond belief in service - capellacolemann

James and the VW dealership was beyond belief in service , kindness and Plus plus plus. James Granger is an example of a human being in service. Gives me hope for the future. And I just met him the day I bought the car.

1 Star — Do Not Bring Your Car Here I rarely leave - alexgold

1 Star — Do Not Bring Your Car Here I rarely leave reviews, but this experience was bad enough that I felt obligated to warn others. Hyundai Carson held my vehicle for over a week without a single proactive update. I called daily — sometimes multiple times — and was either ignored or told someone would call me back. No one ever did. I eventually had to borrow my wife’s car and show up unannounced just to get a straight answer from Daniel, the service manager. That should never be necessary. The dealership promised to wash my car. They didn’t. I was charged over $700 with no acknowledgment of the terrible experience and no genuine effort to make it right. What concerned me most was the integrity of the service recommendations. Several items on the estimate involved work I had already done less than a year ago. The technician’s own video contradicted the written recommendations — which raises serious questions about whether I was being pushed toward repairs I didn’t need. After all of this, I received a text asking me to give a perfect 10/10 rating. If you’re researching dealerships for service or a purchase, keep looking. You deserve clear communication, honest recommendations, and basic respect as a customer. I experienced none of that here. I will not be returning.

The pre owned sales process is antiquated and predatory. - lindsey

The pre owned sales process is antiquated and predatory. I was told that they price cars low to get people to come from out of the area, but they can't take off the $3,500 in extras that are not listed anywhere on the website (Despite the claim that they are) because then they would lose money on the car. Prior to my arrival, I requested an out the door price sheet because I did not want to waste time driving 90 minutes if we couldn't reach a deal. After asking for the extras to be removed I was told, "that is usually how we sell all of our vehicles with all products installed, but we are willing to work with you but all negotiations would be done here in house." It felt like the staff forgot it was 2026, including such highlights as: -My manager just chewed me out for asking those to be removed. -It's not up to me (said by showroom manager, who it is very much up to.) -This is legally required by the state (Referring to the charge which is not required) -It is already hardwired installed and can't be removed (I responded that I know that the OD2 port is just a plug in under the steering wheel) -all dealerships do this, even if you go to Sacramento. We all have extras to make money on the cars. I then said that saying we are all xxxxty, is not a good sales tactic. Manager then doubled down and repeated this, that's the way it is. -Having a second man walk over to be the heavy and explain the 3 extras couldn't be removed. -I had been on site 2 hours. I had communicated before I got there I would not take extras. Had been wasting time with the back and forth having to repeat myself, I will buy it now for sticker price, no add ons. Then was told, "it will be a few more minutes to see if there is anything he can do." This is just wasting my time in an attempt to wear me down so I will just say yes to get it over with and pretending something is being 'worked on' while the manager can just decide yes or no. It also seems very clear that getting my income information, was then used on their end to assume that my income of $150K+ meant I could and would afford the $3500 of extra xx on the car. I can absolutely afford it and am also smart enough to not buy crap I don't want or need to. Again, so transparently predatory. End result - the "non removable extras" were removed and I bought the car. The tactic to take hours to hem and haw and attempt to wear me down and give me incorrect information INTENTIONALLY in an attempt to get me to agree to buy the xx profit puppy extras: unethical, and exactly the gross stereotype of car salesmen, in full blown practice. This is why Carvana exists, so people don't have to feel bullied and taken advantage of just to purchase a car at the listed sales price. My auto Fico was over 850, I put $5K down, financed through the dealership (Which we know you make money off of by adding to my interest rate) and showed up having already said what car I wanted and was ready to purchase it right then. Is this not the exact type of customer you want? I can only imagine what other customers go through who are less knowledgeable or comfortable calling out the xx. I can't stand a process where I am lied to, treated like I am stupid, and then you take my money. Left a terrible taste in my mouth. Also, it wouldn't hurt to have a single female work there. But I stopped working at a dealership for the exact environment that you foster, so I bet it is very rare that you receive female applicants. Now, do I think the 2 men I worked with on the 'sale' are an outlier? No, I think this is the exact way all sales staff here are instructed to operate. But wouldn't it be better to respect customers and be transparent and see if they could still sell cars on true facts and less the customer make choices for themselves? Instead I still had to go through the steps of bullying, lies, attempted sympathy (I will lose money on this deal) and fake concern...... All for buying a car and the listed sales price.

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.