2,923 california Used Car Dealers

This was my first time working with the Mercedes-Benz of - Tim.letendre

This was my first time working with the Mercedes-Benz of Thousand Oaks team. Very professional. From the front reception, to the sales team, and the finance team. They followed through on everything they said they would.

I had a great experience purchasing a new Subaru Legacy - josette.bonte

I had a great experience purchasing a new Subaru Legacy at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me know when the car I was interested in came in. Leena demonstrated most aspects of the car in great detail during the test drive with great patience and sweetness. Both Mathias and Leena were very knowledgeable, pleasant, sharp and not pushy (which is very rare among car sales people). I was made to feel very comfortable during the whole process and treated with respect. I live all the way in West LA and they drove the car to my house that same evening, so I did not have to leave my Honda behind in Thousand Oaks. They later followed up to ensure satisfaction. Kudos as well to Rodrigo who authorized the deal and to Jose Magana, the Manager who stepped in to prevent a glitch. This is the type of service you seldom find as a woman buying a car. I recommend them most highly.

I had an absolutely wonderful time picking up my new 2026 - angel felix

I had an absolutely wonderful time picking up my new 2026 Ford Mustang EcoBoost from Ken Grody Ford Carlsbad. Angel Martinez was the star of the show; his genuine enthusiasm and deep knowledge about Mustangs really shined through, making it not just a purchase but a memorable experience. The dealership's atmosphere was welcoming and made me feel valued as a customer. I drove off feeling great about my decision, all thanks to the excellent service provided by Angel. For anyone looking at a new Ford, make your way to Ken Grody Ford Carlsbad and see for yourself how enjoyable car buying can be!

Third car I've purchased and will use them again without - Mike

Third car I've purchased and will use them again without hesitation. Honest, fair prices on great cars.

Great service. - Probowler715

Great service. My service advisor is very professional and courteous. She a great asset to the Audi Family. Many thanks

We had already picked out the vehicle we wanted online - Tim Collins

We had already picked out the vehicle we wanted online and Carmax made the test drive and purchase simple and relatively quick. We paid cash for the vehicle and were out of there in about an hour total, which was great.

Very good professional staff. - ksqone

Very good professional staff. My only issue was the time it took to buy the car. I was there 4 hours to purchase my car. There must be a more efficient way.

First the process is very simple the sales man are - suarezgeorge364

First the process is very simple the sales man are extremely helpful and very knowledgeable about thier jobs my wife and I will tell everyone we know looking for a car to visit your dealership a big thank you from us to all of you

Diego A in Palmdale understood our needs and wants and - londa.raz

Diego A in Palmdale understood our needs and wants and never pressured us to buy. Retired and in our 70’s and 80’s we were looking for a comfortable traveling car. On our first visit I was looking at a Subaru and my husband was looking at Corvette’s. No medium ground there. I continued looking online for a car we might like. A few months later I found a car at a different location that we wanted to test drive. Diego sent me a link to request a transfer. I was notified when it arrived and when we scheduled a test drive. This was the car. We bought it, drove it home and took our first trip three days later. We love it!

Staff was nice and helpful. - Wjennalee4

Staff was nice and helpful. Made car buying easy. No pressure buying and staff made sure we were comfortable and went above and beyond.

The salesman was great to work with, and never felt any - jrawitzer

The salesman was great to work with, and never felt any pressure to buy the truck.

Service department didn't support early failure of my - myscreenname

Service department didn't support early failure of my Prius V brakes, a well-known flow and safety issue. The store and Toyota Corporate didn't cover. As a long-time Toyota owner my trust is fading with Toyota.

The dealership was awesome and very fast. - Taflinf

The dealership was awesome and very fast. Our car runs very well after servicing. We’ll be bringing it back over the years to come.

Richard at Norm Revees Ford helped me. - Kctenterprises01

Richard at Norm Revees Ford helped me. He was very efficient and on top of letting me know what was wrong with the vehicle and how long it would take and me getting it back on time.

Had my car listed online. - Tripp

Had my car listed online. Efren reached out with an offer (didn't give a number). Told them I would only take my asking price. They had the VIN and apparently after discussing it with his manager they agreed to give me my asking price under the stipulation that the car was in good condition. We scheduled a meeting, after 30-45 minutes they told me the car was in good condition, but instead of giving me my asking price they low balled. I refused showing the sales associate (not Efren) our previous correspondence and was then told they can't do that price because they "need to make money". I refused since now they wasted my time and backed out of our deal. I asked for the contact information of Efren, his manager (the one he talked to and agreed to give me my asking price), and their boss. None apparently had business cards and now the dealership is no longer responding to my emails. Do not go here to sell a car, they will low ball you and waste your time. I assume the same can be said about buying a car off them, they are only looking to make a profit and not benefit/improve their community like they say they will.

I had a great buying experience working with John Polli. - Jeff H

I had a great buying experience working with John Polli. He is a very relaxed and cool guy who I enjoyed being around. Perhaps more importantly, he had all the data I wanted on the car and made the entire process easy and enjoyable. I highly recommend.

Ana was great to work with. - bpeterson

Ana was great to work with. This is my second lease from your dealship. I came from Culver City because of the great service the 1st time. Service was just as great!

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

I had a great experience at BMW of El Cajon, and a big - Tpcrowley

I had a great experience at BMW of El Cajon, and a big part of that was working with Cianne Bixby. Cianne was fantastic—straightforward, honest, and easy to work with from start to finish. She didn’t waste time with the typical sales pressure and instead focused on making sure I had the information I needed to make the right decision. Everything was transparent, and she followed through on exactly what she said she would do. The whole process felt smooth and efficient, which isn’t always the case when buying a car. If you’re looking for someone who’s professional, knowledgeable, and genuinely respectful of your time, I highly recommend asking for Cianne. Overall, a great experience and I wouldn’t hesitate to go back.

I took my Subaru to Hansel Subaru in Santa Rosa, Calif - blueberrynut13

I took my Subaru to Hansel Subaru in Santa Rosa, Calif for a courtesy check after driving from New Mexico to California, and the experience was excellent. My Service Advisor, Brandyn Tomkovic, was fantastic and took care of everything with professionalism and care. The dealership itself was very comfortable, with generous coffee, snacks, and a welcoming waiting area. I’ve never experienced a dealership that is so customer-conscious. They truly went above and beyond to make sure my Subaru was well taken care of. It’s refreshing to find a dealership that is honest, respectful, and genuinely cares about both their customers and their cars. Thank you Hansel Subaru, Santa Rosa, Calif.

​I can’t recommend Julian Murillo at Genesis at Cerritos - Socalbutterflybe11

​I can’t recommend Julian Murillo at Genesis at Cerritos Auto Square enough. We were looking at a used 2018 Jeep Grand Cherokee with only 49,000 miles, and Julian made the entire process seamless. ​He was completely upfront from the start—no gimmicks, no hidden fees, and absolutely no pressure. He worked patiently with my parents to ensure they got a monthly payment and interest rate they were comfortable with. ​When we arrived to finalize everything, Julian had the Jeep washed, gassed up, and all the paperwork ready to go. It’s rare to find a salesman who is this transparent and respectful of your time. If you want a straightforward, "no-headache" car buying experience, definitely go see Julian!

Ron and Cesar at Hanlees Napa Subaru provided a positive - FRANCE2005

Ron and Cesar at Hanlees Napa Subaru provided a positive experience when purchasing a new vehicle. Ron was professional and knowledgeable. The process was stress-free and transparent. He answered all questions without pressure. Cesar was also fantastic, keeping things organized. For a smooth, honest, friendly and offered a great deal during the buying experience, ask for Ron, Cesar and Victoria

Rachel Isaacs did a great job. - John.nowicki

Rachel Isaacs did a great job. She helped me find the car I wanted and didn’t pressure me to buy anything. Made a potentially stressful experience very smooth.

They’re very considerate, They like my dog. - Jizopeacecenter

They’re very considerate, They like my dog. They’re on time with beginning and ending the service.

Bought a car yesterday and today I'm already getting a - joseph.stankey

Bought a car yesterday and today I'm already getting a rental because the car needs service due to the $2500 monitors that are mounted in the seats don't work. Most expensive car on their lot and it doesn't work. UPDATE: Picked up my car yesterday and op-checked it today. Still doesn't work correctly. ALSO, haven't been able to contact the manager who replied to this review. Business ethics are becoming to be questionable. Contacting a lemon law lawyer. UPDATE: October 28th today and the BRAND NEW Carnival I purchased is still in the service department. They said they need a Kia Engineer to figure out the problem. Unbelievable. 👎UPDATE: November 6th. Still no car and no answers. Dealership said they would pay my first car payment for my troubles BUT that was an absolute lie and I ended up paying it myself. I even added the photo here to show how they totally conned me into believing them and scribbled some xx on a document to shut me up. Absolutely unprofessional. UPDATE: December 9, 2025: Still dealing with xx from this dealership and they STILL HAVEN'T MADE THE PAYMENT THAT THEY PROMISED. STILL DEALING WITH A LEMON LAWYER AS WELL.

Empty promises. - jkautz

Empty promises. I signed an agreement for a future allocation that will never be honored. Since then, three price increases have come and gone while I’ve been left on the sidelines. I’ve purchased multiple new Porsches from this dealership & loyalty will get you nowhere with Porsche Livermore. The service department even managed to damage my brand new 911 during a PPF install. Leaving knife cuts directly in the paint across the entire front end. I had hoped things were improving under the new ownership group & gave them the benefit of the doubt… but nothing has changed. I continue to get the runaround, and I’m exhausted by the games the dealership will play with customers who genuinely care about the Porsche brand. I own aircooled Porsches & have purchased several new Porsches, and sadly the best era of Porsche feels long gone. What was once about passion & customer loyalty. Now seems driven by shareholder value and squeezing every last dollar from their customers. I strongly recommend taking your business to a more reputable Porsche dealership.

I bought the new car smoothly, enjoyed the first service - jiecheng.han

I bought the new car smoothly, enjoyed the first service right on schedule and was impressed by their professionalism.

Mike, my service rep is very knowledgeable very - Gisele.bonitz

Mike, my service rep is very knowledgeable very personable and treats. The customer very well..

I had a negative experience at Ontario Volvo. - Brent A. Rancho

I had a negative experience at Ontario Volvo. They sold me the extended warranty called the Platinum Volvo warranty which is actually a 3rd party fidelity warranty. During a service they made a number of maintenance suggestions which would have totaled over 3000 dollars. One of the items was the timing belt which was covered under the contract on page two. The Volvo representative was adamant that it wasn’t not covered under the contract. I asked them to call Fidelity at which time the Fidelity rep said that it was in fact covered. I brought my car in on a Wednesday afternoon and the next next Monday, 12 days later, they called me to let me know that Fidelity wasn’t going to the repair timing belt because it wasn’t broken. They had my car for 12 days. That’s not good service. From Volvo to Fidelity they fought me through the entire process. Even after the Fidelity rep said it was covered the Volvo rep was upset that he was wrong and said, “anything to save money.” I paid over two-thousand dollars for that warranty. I didn’t buy it just to waste money. I paid for a warranty service and they did not fulfill their end of the agreement which was precisely specified in the contract. If the timing belt breaks it can destroy the entire engine. Stay away from Fidelity car warranties. The company is unethical as is Ontario Volvo. They are both fraudulent. Do not buy the Volvo platinum warranty and do not use the Ontario Volvo service. They had my car for 12 days and did not fix the issue and were implicit in selling this fraudulent warrant with the Volvo.

I was treated well and the entire process was very quick. - dwtothe

I was treated well and the entire process was very quick. It’s my third purchase from this Carmax.