24 Volkswagen Dealers near 21228near 21228

Charles Wicks went out his way to give great service he - godwin40

Charles Wicks went out his way to give great service he help my all the way to the end and made sure i had the right car Destinee Newman was very helpful with the process on make the best deal with charles helping make sure that i would love the Car Thanks for there service oustanding

The sevice was handled quickly and was thoroughly done. - Joanp47

The sevice was handled quickly and was thoroughly done. The service representative and other staff were pleasant and friendly.

We just bought a used Golf GTI. - Victor N

We just bought a used Golf GTI. We had a great experience with Jamall and the staff from the test drive to the time of purchasing. At no point did we feel pressured. Jamall was knowledgeable and answered all the questions we had about the car and the process.

In for service, very kind , helpful , and quick to start - Dvncrsy23

In for service, very kind , helpful , and quick to start service on my vehicle as well as quickly completed and on my way… Thank you service department.

Great experience with Fitzgerald VW Annapolis. - Rob R

Great experience with Fitzgerald VW Annapolis. Brought my Tiguan in for service and wasn't even expecting to buy a new car. Walked out with a brand new Tiguan. Thanks John & Conrad.

Kelsey on the service team is awesome. - Paul

Kelsey on the service team is awesome. She clearly communicated, consulted with me on the repairs. My wife’s Jetta needed, and walked with me through the process while the parts were being ordered. I’m completely satisfied with the service! A+

We enjoyed working with James Franklin. - Dmkstep

We enjoyed working with James Franklin. He was very helpful and understanding. No pressure at all. He stayed with us and helped us get into the vehicle we wanted. He also ensured that we were connected with the right personnel for our different steps along the way. I appreciate that he called after the sale to check on us and see how our transition to our new vehicle was going.

Great experience from start to finish! - ncastroq97

Great experience from start to finish! The team was professional, helpful, and made the car-buying process easy. Highly recommend!

Love our new ID4! - Alex Berg

Love our new ID4! Rahin’s energy and enthusiasm made for a great car buying experience.

Thanks Gabi for your awesome service. - Happy customer

Thanks Gabi for your awesome service. You didn’t allow me settle for less than I deserved. I will be forever grateful and thankful for you. Keep up the good work God Bless😊😉

The most professional, delightful, and helpful car - Saintgeorgieman

The most professional, delightful, and helpful car dealership personal in the state of Maryland or East Coast.

Easy to work with, experience all around was smooth and - StraightSixStickShift

Easy to work with, experience all around was smooth and painless. Ask about the family plan! Free car washes.

He sold us the chevy trax. - baseballisawayoflife

He sold us the chevy trax. He is friendly knowledgeable and not pushy. I would highly recommend him

Was just looking. Came across Erik very professional and... - pamela posey

Was just looking. Came across Erik very professional and friendly helped me make the right decision for me. Had to come back the next day Erik and John went over everything with me (Thank you). From Sales to Finance GREAT CUSTOMER SERVICE!!

The service appointment was easy to make, reception was - bob.garity

The service appointment was easy to make, reception was very personal, professional and efficient. The waiting g area was comfortable and clean. My car got a complimentary car wash, which was greatly appreciated. A detailed explanation of all the work completed was provided. Overall excellent experience.

This dealers service dept is excellent! - Simeon

This dealers service dept is excellent! It is led by the ever affable Nigel Stewart. He is so helpful and courteous. His staff are sweet and so nice as well. I NEVER mind having to go in to get my VWs serviced. An honest, no game playing service for our VWs. What more could one ask for?!

One of the rules I live by is to give credit where credit - Marilyn.Waltermire

One of the rules I live by is to give credit where credit is due – that credit is due to Israel, who is the Finance person at DARCARS Volkswagen Fairfax, 11050 Fairfax Blvd, Fairfax, VA 22030. Israel went far above what I expected. His customer service and finance expertise is stars and heaven above what other persons in his position have provided. I’m so grateful to have had a wonderful experience from Israel at DARCARS. Please thank him for me. Marilyn Waltermire

There is a genuine 'connectedness' amongst all... - clapine

There is a genuine 'connectedness' amongst all the employees with the dealership that I've never seen before. My judgement is that it produces a level of service that clearly speaks to 1) caring for the customer, 2)seeing to it that the performance of the customer's car meets or exceeds the customer's expectations when he purchased it, 3) that the work is professional and equitably priced. In short, Martens Volkswagen owners, sales and service personnel are a team with a philosphy to do good work, to please and more than likely keep that customer coming back... CHUCK LAPINE

Don't Finance Through Dealership - rsl809

I wish I could review the sales and finance departments at this dealership separately, as my experiences with each department were like night and day. The sales department is great, and if you're interested in a Volkswagen, I strongly recommend working with Rachael. She'll provide you with an itemized quote so that you can compare prices with other dealers. She's not pushy at all, and I found that AutoNation provided the lowest price for the car that I was interested in. My experience with the finance department was not so great. When I met with the finance manager, I was told that a 1.9 APR only applied to a 36 month loan, and that a 60 month loan had a slightly higher APR. I decided to go with the 60 month loan. I then went home to find that AutoNation was in fact advertising a 1.9 APR for 60 month loans on its website. I contacted my finance manager, who acted surprised and said he'd look into it. A few days (and several phone calls and emails later), I'm told I can drive the 60 miles to the dealership to sign the paperwork for the lower APR. When I asked to be compensated for my time, gas, and mileage, the finance manager refused. Remember, this is a 'mistake' that he made, and I'm expected to waste my time to come in? Thanks, but no thanks. I ended up financing from a bank with the same APR and actually received a snarky email response from Robert. The joke is on him though, as he won't receive a kickback because I'm not financing through the dealership. If you're interested in a VW and AutoNation offers you the lowest price, either pay in cash, finance through your own bank or credit union, or know the terms and conditions of AutoNation's incentives. (I'd suggest pulling it up on your phone before meeting with finance.)

Yana Price represented true characteristics of an - T Wells

Yana Price represented true characteristics of an excellent auto sales person. Yana demonstrated active listening skills which so many people DO NOT possess. Also, knowledgeable of her job and product, empathy and patience, focused on customer satisfaction, confidence, and adaptability to my complicated situation. Again, thank you for this amazing experience. I recommend Yana Price without reservation.

Good experience - sksksk

Richie was my salesmen for one of the last 2015 Golf TDIs made for sale by VW. Richie was honest, forthright and carefully handled the vehicle sale process. He was respectful of my time coming from 35 miles away, and presented no surprises during the sales process. I've not heard good things about VW dealerships but my experience here was easy and above board. Ask for Richie if you're in the market for a VW.