I would like to take a moment to recognize Adam in the - Lisa H
I would like to take a moment to recognize Adam in the Service Department for the outstanding professionalism he showed while helping resolve the issues with my vehicle. Unfortunately, my car was sold to me with manufacturing defects, which has been a very frustrating experience. Adam was professional, patient, and genuinely willing to listen to my concerns. He took the time to make sure I felt heard and worked to get the issues addressed properly. I truly appreciate his efforts and the way he handled the situation.
I would also like to thank Mark, the young man who picked up my vehicle and delivered it back to me. Mark was polite professional, and went above and beyond to make sure everyining was handled correctly. His attitude and willingness to help made a difficult situation a little easier.
Adam and Mark both provided the kind of customer service I would hope for when dealing with an issue like this. If everyone involved in my experience had been as professional, attentive, and helpful as these two, both of my reviews would have been 5 stars.
Thank you, Adam and Mark, for your professionalism and for taking the extra steps to make sure things were done right. It did not go unnoticed, and it is greatly appreciated.
Read More