Mary Jo Preno | Page 2
Vice President Guest Experience
Toyota of Scranton
3400 N Main Ave
Scranton, PA 18508
Born and raised in Scranton, Mary Jo is all about serving others. Mary Jo worked for many years at her family's restaurant (Preno's), before joining the team at Toyota of Scranton. Mary Jo's emphasis is on customer retention and providing the best guest experience in our area.
Read moreDealership Experience
19 yrs, 5 mos
Industry Experience
24 yrs, 6 mos
Specialties & Trainings
I have a great appreciation for serving others. Focus on empathy, urgency and detail.
Customer Experience
11 Reviews
Write a Review11 Reviews of Mary Jo Preno
July 18, 2014
An insult to the Toyota name Brought my car in for a standard recall and when I picked it up it no longer ran properly. It took 3 weeks of no car and at least 7 different employee Brought my car in for a standard recall and when I picked it up it no longer ran properly. It took 3 weeks of no car and at least 7 different employees who all claimed to have no idea who I was or what happened before they finally corrected the error they had made. They only agreed to fix their mistake after I reported them to Toyota Corporate, BBB and the PA Attorney General's Office. More
Other Employees Tagged: Jeff Mericle, Bonnie Weber, Brenda Willis

