Sean Bradford | Page 5
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 10 mos
Industry Experience
35 yrs, 1 mo
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
372 Reviews
Write a Review372 Reviews of Sean Bradford
August 28, 2025
While he was washing my car for the return trip, Chip, a Klaben valet, took it upon himself to buff out an ugly sideswipe on my Corsair! (Seriously. He really did.) I'm delighted and grateful. Sean Bradfo Klaben valet, took it upon himself to buff out an ugly sideswipe on my Corsair! (Seriously. He really did.) I'm delighted and grateful. Sean Bradford, Service manager, answered my call when he was in a hospital. (Amazing, right?!) Talking with him in that and a later conversation reminded me that Klaben is a very special dealership. They are devoted to customer service and go out of their way to provide that service in innovative as well as traditional ways. We who do business with them are fortunate, indeed. More
August 13, 2025
I have had all my work for my bronco done here. They have done a great job every time. They have done a great job every time. More
Other Employees Tagged: Joe French
August 05, 2025
We were greeted each time we entered the show room, we were able to sit in and drive all suvs interested in. I would give the entire klaben team a 10 out of 10! were able to sit in and drive all suvs interested in. I would give the entire klaben team a 10 out of 10! More
Other Employees Tagged: Chris Moldas, Mike Brandvold, Tim Sterling, Gavin Fano, Justin Fisher , Rob Simon
July 30, 2025
Great service and follow up! Exceptional customer service! Communication was sent timely and satisfaction was received. A++++ Exceptional customer service! Communication was sent timely and satisfaction was received. A++++ More
Other Employees Tagged: Gavin Fano
July 17, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Joe French, Steve Sigmund
July 14, 2025
Joe French is a pleasure to work with always calls you to keep you informed and even more important he always call you back. keep you informed and even more important he always call you back. More
Other Employees Tagged: Joe French
June 30, 2025
Excellent service, communication and professionalism. A new cool feature was the video I received from the service department with a visual examination of my under body. A new cool feature was the video I received from the service department with a visual examination of my under body. More
Other Employees Tagged: Anthony Thurman Jr
June 26, 2025
Good service and very through ! Everything was explained and I revied th video as to what was checked Everything was explained and I revied th video as to what was checked More
Other Employees Tagged: Anthony Thurman Jr
June 24, 2025
The service at Klaben is like no other! They are informative and kept their timeframe as promised and was very patient with this nervous Nellie! Lol They are informative and kept their timeframe as promised and was very patient with this nervous Nellie! Lol More
Other Employees Tagged: Christine Klaben, Derek Tenney, Anthony Thurman Jr
June 03, 2025
Time for service on my 18 f250 came all the way from Florida to have Klaben service my vehicle! Mike Brandvold is my advisor been so for over 20 years trust him with all the family vehicles. Truck need Florida to have Klaben service my vehicle! Mike Brandvold is my advisor been so for over 20 years trust him with all the family vehicles. Truck need a few things done extended warranty covered some but then the bad news new front brakes that was an ouch. Mike was able to put lifetime pads on and was a special so he was fantastic. Eric Chapman is who I like to work on my truck known him as long as Mike. With saying that if Mike says someone who is more schooled in something all the techs I trust. Sean Bradford manager is great guy to work with also. Went over to sales to say high Christine Klaben and momma got a new car, but that’s another story. More
Other Employees Tagged: Mike Brandvold, Christine Klaben , Eric Chapman

