On 8/21/2014 3:25:48 PM cllundberg wrote:
I can't remember the last time I felt awe inspired by someone who provided excellent customer service. We get so accustomed to the rudeness, the waiting, the hassles that we just get numb. Starting with my first call through my follow up email, Concord BMW hit the mark. WOW! Thank you so much Amy for making me feel welcome, wanted and exactly how a customer should feel!
On 8/21/2014 7:57:34 AM Roderick Dolphin wrote:
They fraudulently sold a car that was in disrepair, and I brought the car back Two days later and they disregarded the California Implied Warranty Law that says you can return the vehicle within 30 days of purchase..I returned it in two days due to a non functioning seat belt..They refused to fix it..Roderick Dolphin ''My email is firstname.lastname@example.org..If you can connect me with the television networks