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Toyota of Cleveland
McDonald, TN
5,459 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,459 reviews
May 30, 2026
Very nice staff and very accommodating. Reasonable pricing for service to cars. Very fast and efficient with great communication Reasonable pricing for service to cars. Very fast and efficient with great communication More
by HWYI40
Verified CustomerEmployees Worked With
May 30, 2026
Austin is extremely knowledgeable about the process of of purchasing and trade ins. Made the process very easy. purchasing and trade ins. Made the process very easy. More
by lesliejoallen1980
May 30, 2026
You're service department is awesome 👌 They have been friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty we bought. Thanks to everyone involved. More
by Michelle
Employees Worked With
Other Employees :
Eddie Shadgett
May 29, 2026
Brett is awesome I wasn’t expecting to trade that day. Brett was very attentive and I ended up getting a 2025 Tacoma. Brett was very attentive and I ended up getting a 2025 Tacoma. More
by CJRICHESIN
May 29, 2026
He is most honest. He always cares about his customers as well as the company. He always cares about his customers as well as the company. More
by Jenaudra
May 29, 2026
One of our favorite Toyota dealerships. We bought our first Toyota from here. Service always try’s to go above and beyond and so far always a good attitude We bought our first Toyota from here. Service always try’s to go above and beyond and so far always a good attitude More
by MIKEKAPHERR
May 29, 2026
A++ No more to say except I always get excellent care. That's why I drive an extra few miles to go to this dealership. Keep up the good work.!!! That's why I drive an extra few miles to go to this dealership. Keep up the good work.!!! More
by WHITES48
May 29, 2026
Very professional and knowledgeable about features. Service was great. Austin Calfee listened to what I was looking for and kept me informed of cars that were available or coming available soon over a Service was great. Austin Calfee listened to what I was looking for and kept me informed of cars that were available or coming available soon over a span of 6 months. I never felt pressured and I greatly appreciated that. But I also never felt forgotten. When I made a decision to buy the paperwork went very smoothly. Joey Abdullah was on hand making sure I was being taken care of too. Justice Goodner expertly managed the financing getting me the best deal and explaining extended warranty options. The computer pad on the desk top made it easy to read the print of all the papers I signed. My overall experience was excellent. More
by patvarley
May 29, 2026
Best auto dealership in the Tri-state area. Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) More
by russell25
Employees Worked With
